Radiopanel support is really bad

[RLY-CRAIG?]

Hey,

I purchased a radiopanel from www.radiopanel.co.uk a few weeks ago, unfortunately their support is terrible and are really slow at replying to emails

I am wonderng if anyone else has used this and is able to give me a bit of a hand fixing a couple of the features?

Thanks,

Sam

[awelsh]

i had one of their old ones that was free from them. that was when they were good.

[nelly]

Your right when i said to Tom their's something wrong with myne he said it's your server :|
Hey,

I purchased a radiopanel from www.radiopanel.co.uk (http://www.radiopanel.co.uk) a few weeks ago, unfortunately their support is terrible and are really slow at replying to emails

I am wonderng if anyone else has used this and is able to give me a bit of a hand fixing a couple of the features?

Thanks,

Sam

[RLY-CRAIG?]

Your right when i said to Tom their's something wrong with myne he said it's your server :|

Yep which is why i'm needing support from somebody else

Thanks,

Sam

[reindeer.]

That panel has loads of typos and errors in it.

[---MAD---]

Probably best to get a free one I think. :) Its hard to fix someone elses work specially with something as big as radiopanels.

[ADAM:]

Hey

I have a panel that i am doing, once i have finished i will add it to be downloaded. It has loads of great features.

[RLY-CRAIG?]

Probably best to get a free one I think. :) Its hard to fix someone elses work specially with something as big as radiopanels.

There are no free ones to my knowledge?:(

[additional]

yeah and I want a free one too after hearing this. Anybody know of any?

[Impossible]

www.djp4nel.co.uk

[Tomm]

I told you to stop PMing me on the forum and email me, but you have NOT emailed me, I do not deal with RadioPanel support via this forum. Also @ Nelly eveyone elses panel is fine and works - Please check the PHP configuration to make sure you allow file_get_contence since the error says that it cannot find the file when clearly if you follow the link, the file exsists.

We currently have 20+ Happy clients with a working RadioPanel.

Only known problems are:
- Alert System failed to work and produces errors.
- rpen04.zip that was accidently released includes a bug in the timetable system that removed the slot from the database rather than removing it completely, if you run a copy of radiopanel that you extracted from rpen04.zip please email [email protected] with your license number.

[RLY-CRAIG?]

I told you to stop PMing me on the forum and email me, but you have NOT emailed me, I do not deal with RadioPanel support via this forum. Also @ Nelly eveyone elses panel is fine and works - Please check the PHP configuration to make sure you allow file_get_contence.

I have emailed you twice

[Tomm]

I have emailed you twice

Mmm.. I have not receaved any email from you. Also I cant connect to the POP3 server at the moment - If you wait a sec ill try to fix the problem and check to see if I have receaved any emails from you. If I have not then ill take the problem up with my server management company.

Please note that I do belive that you have emailed RadioPanel.

[RLY-CRAIG?]

Mmm.. I have not receaved any email from you. Also I cant connect to the POP3 server at the moment - If you wait a sec ill try to fix the problem and check to see if I have receaved any emails from you. If I have not then ill take the problem up with my server management company.

Please note that I do belive that you have emailed RadioPanel.

Thankyou

[Tomm]

Sorry for the problem, the email account was not configured properly. We have fixed this problem now, and replyed to your email.

[RLY-CRAIG?]

Radiopanel are now giving me very good support-

Thankyou, closed