A superbly decent and generous gesture from MS

[Azul]

http://www.xbox.com/en-US/support/petermooreletter.htm

[Neil]

And frankly, we've not been doing a good enough job.

Wow :o they admit it :o

That's a pretty decent offer, 3 years red light warrenty not bad :P

[Aflux]

I have to say, I envy them for their truth.

Well done and dealt with very well indeed.