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View Full Version : I need to contact runescape (not a member)


Lilian
20-07-2007, 04:58 PM
Is there away of contacting runescape without having to be a member as I need to contact them about a billing issue.

Regards,
Jackie Jack™
20-07-2007, 05:02 PM
um use the contact support.... about billing issues ;]
Lilian
20-07-2007, 05:04 PM
um use the contact support.... about billing issues ;]

URL I cannot seem to find it
Jahova
20-07-2007, 05:05 PM
You can't get URL's off runescape as it has URL masking, uses javascript to keep the URL as runescape.com.

- TomSpit
Jackie Jack™
20-07-2007, 05:06 PM
Um its under contact us or something along that =P
Lilian
20-07-2007, 05:08 PM
Um its under contact us or something along that =P

No contact us link. This is quiet poor. I need to contact them regarding a billing issue I am not a member and they have no way.
Matty
20-07-2007, 05:08 PM
http://www.runescape.com/kbase/viewcategory.ws?cat_id=127

Follow the correct steps.
Lilian
20-07-2007, 05:10 PM
http://www.runescape.com/kbase/viewcategory.ws?cat_id=127

Follow the correct steps.

It says I have to login all the time.
:Delirium
20-07-2007, 05:37 PM
yeah, or they wouldnt know which username u are refering to, so just login.
Danny,
20-07-2007, 05:54 PM
It says I have to login all the time.

im pretty sure you still have to log in whether your a member or not so they can send you a reply
micky.blue.eyes
20-07-2007, 05:58 PM
I'm guessing you meant you don't have a runescape account because "not a member" means you're not paying for extra features to us. ;)
I think you should read the parent's guide and the knowledge base for information, here are some links:
http://www.runescape.com/kbase/viewarticle.ws?article_id=2669
http://www.runescape.com/kbase/viewcategory.ws?cat_id=127


You can't get URL's off runescape as it has URL masking, uses javascript to keep the URL as runescape.com.

- TomSpit

Right click -> Properties. ;) :P
Danny,
20-07-2007, 06:41 PM
if what micky says it right, then no i dont think there is a way for you to contact them without an account because they send emails to people so that you can be certain its not a scam so they use the account message box.
just create an account and then you should be able to ask them the questions you want to

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