Orange ?

[today]

Right im on Orange and my credit has dropped to 5p and so has my mum's and my friends i phoned up orange and they said well let me copy the bulletins from myspace.



I got no credit
no texts
so i phone them up

"sorry our systems are down"
so im like why is my credit and txt gone then m8?
"i think your texts are on hold while the systems are down"
so i was like "u mean i wasted my credit? give me it back mate"
"sorry we cannot confirm this is the issue yet"
well i was like err. "when can u and i want my texts back"
he's a ****,.

he said fone bk in hour or two

*****

i lost £6 credit

******* ****


They stole my money credit thing and free texts

so i rang up earlier they said ring back later

so i did just n this indian man goes "sorry we cannot refund you" so i said why? cus apparently the systems are messed up still so i said i want refunding now still. i want my texts

he put me on hold

the **** then this manager dude says call back 2morro

WHATS GOING ON!?!?!

Dunno if it makes sense or what?

But i losrt my credit (£6) and my free texts and all my mates lost their credit and all Orange customer service are saying 'ring back 2morro' its not good enough really.

You having problems?

(Ignore swearing was ****** off.)

[Recursion]

Switch to another network? Orange sucks.. ;|

But they have to refund you I think... Keep ringing them/emailing them. If they carry on doing it then perhaps you can take em to court?

[today]

Im going to see what they say 2morro but im having a refund no matter what, lol i want my free texts and credit back =/ So does my friends and family.

Orange does suck.

[Recursion]

T-Mobile ;) No problems xD

[today]

Never really liked them, and i cant afford getting my phone unlocked either.

[jrh2002]

They should sort this out for you they must have some sort of backup system.
They should put everybody on free calls until they sort it though because its well out of order.

[@xP]

O2 pls!

[dirrty]

orange is well good. im on contract though.

just call them tomorrow and see what they have to say. if their system is messed up, i doubt your the only one who has the problem so they r probs having loads of ppl like u calling up lol.

[today]

orange is well good. im on contract though.
Lucky, haha Contracts get best support ;[

They should sort this out for you they must have some sort of backup system.
They should put everybody on free calls until they sort it though because its well out of order.
Yuh but they said the systems will be back to normal 2morro but thats not really good enough tbh.

[LeftForDead]

I thought i had just ran out of credit, but i may of not now.
Also they will refund you but they cant do anything because there system is ******, not really there fault i dont think:)

[today]

I thought i had just ran out of credit, but i may of not now.
Also they will refund you but they cant do anything because there system is ******, not really there fault i dont think:)
Well it is, not having backup systems.

[iJoe]

they probly do

its not exactly a small system to recover and they cant exactly switch it off can they??

o2 tbh :P

[LeftForDead]

Well it is, not having backup systems.
It may be soomething beyond there control like there being a complete muck up.

[today]

It may be soomething beyond there control like there being a complete muck up.
Thats orange for you (:

[jrh2002]

thats not really good enough tbh.

I agree.

Make sure you give them a really hard time tomorrow and ask for some free cred/texts etc as compensation.

[today]

I agree.

Make sure you give them a really hard time tomorrow and ask for some free cred/texts etc as compensation.
Haha i'll sure try (:

[Decapitated!]

imagine if a millionare won the lottery and was foolish enough to waste it all on phone credit


*rings up*

I JUST TOPPED UP 09348092485093840850983409850934809348095809348509 34 pounds k and its diserpeared

please call back in 3-2840392840928590823498 days when our systems are up again ty.

[today]

imagine if a millionare won the lottery and was foolish enough to waste it all on phone credit


*rings up*

I JUST TOPPED UP 09348092485093840850983409850934809348095809348509 34 pounds k and its diserpeared

please call back in 3-2840392840928590823498 days when our systems are up again ty.
Your point being...?