Should I get a refund/replacement?

[Flumples]

I ordered a package off Ebay a few weeks ago and it arrived today. Part of the package was a large glass container, so you would of thought that it would have been packaged securely and labelled clearly with 'HANDLE WITH CARE', especially since it was going from Israel to the UK.

It arrived like this:
http://i232.photobucket.com/albums/ee240/qwertypop68/Sheesha.jpg

:/

Am I entitled to a refund/replacement, or is there nothing I can do about it?

[jesus]

you should certainly look into it yes

try emailing ebay with basically what you said in that post and they will help you sort it out

[Flumples]

I've messaged the seller but I'll try emailing ebay too, ty

[jrh2002]

Read the sellers description of the item as it should tell you about the items insurance or returns etc.

Maybe you missed the part where he says you MUST buy the item below with the one you bought?
CLICK HERE (http://cgi.ebay.co.uk/SUPERGLUE-INDUSTRIAL-STRENGTH-IN-A-BOTTLE-20-grams_W0QQitemZ230180442460QQihZ013QQcategoryZ2619 7QQssPageNameZWDVWQQrdZ1QQcmdZViewItem)

[womanizer]

is it a bong

[Galaxay1]

yh email ebay n paypal as they can refund etc.

[Flumples]

Return policy
Item must be returned within:

7 Days of receipt

Return policy details:

Full refunds will be issued only if item is not as described. However, we always double check that the items are fine before sending them.

So I should be alright, yeah?

[jesus]

yeah you should be unless they blame it on the courier

[alexxxxx]

you should have bought post insurance, cause thats the only way your gonna get a refund fo sho

[Charlie]

Sorry, but what was it in the first place?!

[Jamie!]

Sorry, but what was it in the first place?!


is it a bong

^ . Well, it looks like one.

[Flumples]

They're sending me replacements for the broken parts (which is pretty much all of it tbh).

& yeah it's a bong/sheesha/whatever you wanna call it.

[Loqo]

My dad won a eBay item a while ago and it didnt return so he send a message/complaint to Paypal. And he got £15 back.

[Shawnstra]

Yes get a refund :)

[bigdavecox90]

Send that picture that you put on here to the person who sold it to you. haha

[Ed.]

Yeah what is it lol :D

U shud get insurance

[adidas™]

well unless it looked like that on the picture u seen which made u buy it,
get a refund.

[BIG-BAD-BOSS]

Yeah what is it lol :D

U shud get insurance
A ******* bong da dong dong.

[cocaine]

first of all, why did you buy a bong from ebay?

[today]

first of all, why did you buy a bong from ebay?
Cheap. (: No questions asked.

[Flumples]

I just bought a new one today in town, but apparently they're sending a brand new replacement anyways...