Yux
04-12-2007, 04:42 PM
Credit to Jawdyn for this.
Since Habbo has unbanned alot of the banned users on the hotel since this recent update of the layout and so forth, people have wanted to get back they're accounts. The problem here is, alot of the accounts that we're banned no longer receive emails meaning if you cant remember your password, your in a bit of a pickle. There is a very easy way around this IF you can remember your details.
Using the habbo help tool you make a request saying that you want to recover an old account but when you try to retrieve the password you get no emails, make sure you tell them you have checked all your folders etc. Say you want the email it is currently attached to to be changed to a different one (another one of your email accs) They will give you a reply with the following:
Hi Habbo,
You will need to verify your ownership of the Habbo account in order for us to change the email.
Please tell us:-
Your Habbo name:
Your date of birth (the one you inputted into you Habbo account):-
When you have registered your Habbo account:
Past email addresses registered on your Habbo account.:
Your ISP (Internet Service Provider - AOL NTL.. ect - This is the company you pay for your Internet):
Credits information -
If you have bought credits:
If you have, when and for how many?:
How did you buy Habbo Credits? (Cheque, SMS, CreditCard.. ect):
Please tell us as much details of your credits purchases as you can-
Home phone or SMS please supply your phone number:
UKash click&buy or CreditCard please supply the email used for that purchase:
Splash Plastic please supply the external reference number (found in you splash plastic account):
Any other information you think is important in this matter:
Once we have received this information, we can look up and check to see if it is all precise and decide on the best method of assisting you with your problem. Please make sure all details are present and correct, so we can make our job, which is helping you, an easier process. Please be aware that if you do not supply us with as much detail as you possibly can we may not be able to help you.
Thanks,
--
0rca
Player Support
Habbo UK
http://www.habbo.co.uk (http://www.habbo.co.uk/)
Sulake UK Ltd, 52 Upper Street, Islington, London N1 0QH, UK Fill in the details as best you can and email them it, they will send an email to you with the providing a new password (FdXxsg2f for example) if they think they have enough information off you. If they think that you have not provided enough information they will ask for further details. When you use the habbo help tool you'll want to do the following;
Do you have a habbo account?
Yes.
Enter account information:
Username: Use your current account information NOT the account you want to recover.
Email: Read above.
How can we help you?None of the above.
None of the above?
Yes, i am sure none of these describe my problem.
So what is your problem about?
Enter nothing into the text box and hit Next at the bottom of the page.
Problem solved?
No, i still need help.
So, what is your problem/question about?
Use the text box to type in your request. (See 2nd paragraph)
This is nothing special, but its what you do to recover accounts that have been banned and then unbanned.
Since Habbo has unbanned alot of the banned users on the hotel since this recent update of the layout and so forth, people have wanted to get back they're accounts. The problem here is, alot of the accounts that we're banned no longer receive emails meaning if you cant remember your password, your in a bit of a pickle. There is a very easy way around this IF you can remember your details.
Using the habbo help tool you make a request saying that you want to recover an old account but when you try to retrieve the password you get no emails, make sure you tell them you have checked all your folders etc. Say you want the email it is currently attached to to be changed to a different one (another one of your email accs) They will give you a reply with the following:
Hi Habbo,
You will need to verify your ownership of the Habbo account in order for us to change the email.
Please tell us:-
Your Habbo name:
Your date of birth (the one you inputted into you Habbo account):-
When you have registered your Habbo account:
Past email addresses registered on your Habbo account.:
Your ISP (Internet Service Provider - AOL NTL.. ect - This is the company you pay for your Internet):
Credits information -
If you have bought credits:
If you have, when and for how many?:
How did you buy Habbo Credits? (Cheque, SMS, CreditCard.. ect):
Please tell us as much details of your credits purchases as you can-
Home phone or SMS please supply your phone number:
UKash click&buy or CreditCard please supply the email used for that purchase:
Splash Plastic please supply the external reference number (found in you splash plastic account):
Any other information you think is important in this matter:
Once we have received this information, we can look up and check to see if it is all precise and decide on the best method of assisting you with your problem. Please make sure all details are present and correct, so we can make our job, which is helping you, an easier process. Please be aware that if you do not supply us with as much detail as you possibly can we may not be able to help you.
Thanks,
--
0rca
Player Support
Habbo UK
http://www.habbo.co.uk (http://www.habbo.co.uk/)
Sulake UK Ltd, 52 Upper Street, Islington, London N1 0QH, UK Fill in the details as best you can and email them it, they will send an email to you with the providing a new password (FdXxsg2f for example) if they think they have enough information off you. If they think that you have not provided enough information they will ask for further details. When you use the habbo help tool you'll want to do the following;
Do you have a habbo account?
Yes.
Enter account information:
Username: Use your current account information NOT the account you want to recover.
Email: Read above.
How can we help you?None of the above.
None of the above?
Yes, i am sure none of these describe my problem.
So what is your problem about?
Enter nothing into the text box and hit Next at the bottom of the page.
Problem solved?
No, i still need help.
So, what is your problem/question about?
Use the text box to type in your request. (See 2nd paragraph)
This is nothing special, but its what you do to recover accounts that have been banned and then unbanned.