Help on This pls +rep

[Misteloe]

Hello,

I've tried to login today but it says,, :

Your accounts his been disabled.
Please check your message-centre for details.

But when i go to my message-centre there are no messages??
And i am still on the high scores.

What is this?

[raspberrys]

check your 'appeal an offence/ban' section on account recovery on the main page.

[Humoured]

Check your "appeal a ban" maybe you have beeen banned for some what reason.

[Misteloe]

JAGEX LMOA AT U.!!!

I got hacked i thin, i cant even login they say my username and pasword doesnt match!!.

*Text Removed*

I'm still on hi-scores,,, ashley12344 can you please look for me if i come online? maybe i got hacked.,



Edited by Professor-Alex (Forum Moderator): Please don't avoid the filter.

[Charlie]

You should still check the appeal a ban and see if your ban, and if you are and you don't remember doing it, then you were hacked and just appeal it and hope for the best.

[Misteloe]

When i tried to login for appeals, it said i cudnt because and error..
And now when i try to recover my account the recovery questions are changed.,,,

I've got alot of proof the account is mine!! Like hundreth of screenies and my payment methods for member. I was lvl 102 with lvl 11 summoning. I can tell them alot of friends i had in my friend list, when i was last time logged in and more and more. Even the quests i've done.. And like what i did the last month on runescape and lot more.

I think they will Decline the recovering, but i am so ****** of if they do.

Wasted like 500 hours on that game. If it isnt more like 1000 hours :S


Appeal Status: Pending


Your appeal is currently being looked at by our Customer Support department.

If your appeal was for a locked account, it may stay in this state until the lock review period is completed.

If your appeal was for a forgotten or stolen password, your appeal should be processed soon. Please try again in an hour.

[Misteloe]

Double post:

Appeal Status: Accepted
Your appeal was accepted!

Your new password has been set and you may use it to log into the game. If you have any questions about keeping your account secure and your password safe, please refer to our Knowledge Base articles in the 'Safety and Security' section.


Yaj,, but still no message from why my account is disabled!!

[utox]

maybe it was safety banned because another IP accessed your account?