View Full Version : Mobile Help (Orange) +18rep
kerplunkwozere
09-04-2008, 09:12 AM
okay so i pretty much only text one person at the moment.
they got a new phone, went on contract but kept the same number.
ever since i haven't recieved any texts from him, but i recieved texts from other people and he has sent them to other people - so i dunno whats wrong?
he phoned up vodafone (his new network) and they said that i got his number blocked :S
i haven't changed anything since hes changed networks, aaaaaaaaah how can i fix this?
+18 rep when kerplunk is uncautioned.
All I can think of is ringing up Orange and asking what's going on, because if for some reason his number has been blocked they'll know about it and they can fix it.
kerplunkwozere
09-04-2008, 09:19 AM
i don't think his number has been blocked, coz i just got him to ring me and it rang..
but vodafone said everything is fine his end
but what's like the number for orange? wud i av to ring off ma mob and isit freeee?
:job2
09-04-2008, 09:31 AM
Call 150 from your phone and that will put you through to orange premier :)
It could be orange blocking the number I guess, although normally if a number gets blocked you do it on the handset itself rather than through the network
kerplunkwozere
09-04-2008, 09:33 AM
i just rung through and it's nothing my end, apparantly the network he switched from when he moved to vodafone didn't release all the numbers or something..
:job2
09-04-2008, 09:41 AM
Phone Orange back and ask them if they can give you some advice on how to fix it, if they can't give you advice threaten to leave Orange and switch to another network :D
They will say 'oh you cant leave your tied into the contract' so then you can say 'oh well actually I have 30 days to cancel' (Im guessing you haven't been on contract 30 days yet)
Callum.
09-04-2008, 09:45 AM
Make sure he isn't blocked accidently, cus my brother blocked my mum without realising, so when he was out late, he was sending my mum texts saying he wasn't going to be back, and he'd be back late and she never got them haha.
kerplunkwozere
09-04-2008, 09:46 AM
i think you misunderstood the main post, i'm not on contract, i'm on payg, it's my mate that just changed to a vodafone contract, and his texts wont send to me since he has.
anyway orange kinda told me what to do, i had to tell my mate to ring up vodafone and say that they haven't released all the numbers yet.
and i've rung them, i haven't blocked him - i can't block numbers on my phone. he's getting my texts, but when he replies to them i'm not getting the replies ]:!
DanielJohnx]
09-04-2008, 09:56 AM
Well it is probaly something on his end.
Maybe his texts settings are not right.
RyanPaulNelson
06-05-2008, 12:43 PM
You can only block numbers if you have a Samsung phone, also isit still doing it or was it just a activating thing?
additional
22-05-2008, 01:32 AM
i think you misunderstood the main post, i'm not on contract, i'm on payg, it's my mate that just changed to a vodafone contract, and his texts wont send to me since he has.
anyway orange kinda told me what to do, i had to tell my mate to ring up vodafone and say that they haven't released all the numbers yet.
and i've rung them, i haven't blocked him - i can't block numbers on my phone. he's getting my texts, but when he replies to them i'm not getting the replies ]:!
Two opitions:
Vodafone have "half ported" your mates number. Bascially it means that they have to resubmit the port from whatever network he was with.
If they don't argee with that - You go down to your local "orange" shop i believe you are with and get a sim replacement. Meaning they give you a new sim with the same number and get your mate to do it aswell from vodafone. All should be well.
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