PDA

View Full Version : Ending xBox Live?



today
15-05-2008, 09:33 PM
Apparently LIVE takes £4.99 each month from my account.

How do i stop it ;] Specially when i only signed up for one month and now second month on I've been charged again..

Niko Bellic
15-05-2008, 09:40 PM
I guess you need to have your console with you then you remove it from the Xbox. (Credit Card)

Youthz
15-05-2008, 09:41 PM
Cancel the subscription?

Javascrypt
15-05-2008, 09:42 PM
I guess you need to have your console with you then you remove it from the Xbox. (Credit Card)

Get onto your Xbox or the site and it will take it off. You Will then be able to carry on for the remaining time.

today
15-05-2008, 09:42 PM
I guess you need to have your console with you then you remove it from the Xbox. (Credit Card)
My xBox got RROD...

Cancel the subscription?
how...


Get onto your Xbox or the site and it will take it off. You Will then be able to carry on for the remaining time.
I cant find how..

Niko Bellic
15-05-2008, 09:44 PM
Well I guess you need to wait till your xbox gets back then remove it from the dashboard thing however you set it up, I'm not sure how to remove it with xbox.com, but I'm sure it's possible, login then browse around the site a bit till you find out how. :D

Javascrypt
15-05-2008, 09:45 PM
http://www.billing.microsoft.com (http://www.billing.microsoft.com/)

There, just sign in and cancel it.

today
15-05-2008, 09:46 PM
Well I guess you need to wait till your xbox gets back then remove it from the dashboard thing however you set it up, I'm not sure how to remove it with xbox.com, but I'm sure it's possible, login then browse around the site a bit till you find out how. :D
I've actually been looking for a good 10-15 minutes and i get no luck. :S


http://www.billing.microsoft.com (http://www.billing.microsoft.com/)

There, just sign in and cancel it.
I know that far, i click "cancel" and it creates a pop up saying;

https://help.msn.com/resources/neutral/back.gif (http://javascript%3Cb%3E%3C/b%3E:historyback%28%29)https://help.msn.com/resources/neutral/fwd.gif (http://javascript%3Cb%3E%3C/b%3E:historyforward%28%29)ContentsFAQs
http://www.habboxforum.com/../resources/neutral/searcharrow.gif
Cancel your Microsoft online services

To cancel your online service, you must contact Customer Support for the specific product or service. Depending on the service, you may be able to cancel by e-mail, telephone, or live chat. You cannot cancel prepaid services, such as MSN Hotmail prepaid service.
To contact Customer Support for your product or service, use one of the following methods:

For MSN services, go to MSN Cancellation Support (http://g.msn.com/0HE_TRACKSTAR_ENGB9/29001) and select the service you want to cancel.
For Windows Live OneCare, go to the Windows Live OneCare website (http://g.msn.com/0HE_TRACKSTAR_ENGB9/29020).
For Windows Live services, go to Help Central (http://g.msn.com/0HE_TRACKSTAR_ENGB9/29026), and select the service you want to cancel.
For bCentral, go to bCentral Customer Support (http://g.msn.com/0HE_TRACKSTAR_ENGB9/29002). Under Policies, click Cancellation.
For Xbox, go to the Xbox Live Accounts and Billing page (http://g.msn.com/0HE_TRACKSTAR_ENGB9/29015).
For Microsoft Office Live, go to the Microsoft Office Live Support page (http://g.msn.com/0HE_TRACKSTAR_ENGB9/29023).
For Microsoft Office Accounting Services, go to the Office Accounting Services website (http://g.msn.com/0HE_TRACKSTAR_ENGB9/29025). If you are having trouble with your account, contact Customer Support (https://help.msn.com/%28cHJvamVjdD1iYW1fYm9vbSZtYXJrZXQ9ZW4tR0ImdG10PSZ vZD10cnVlLDEyNzYsNjE2LC04LC04JmZvcm1hdD1hMQ==%29/Help.aspx?market=en-GB&project=BAM_BOOM&querytype=topic&query=BILLING_CONC_ContactCustomerSupport.htm).
Related topics
About reactivating your service (https://help.msn.com/%28cHJvamVjdD1iYW1fYm9vbSZtYXJrZXQ9ZW4tR0ImdG10PSZ vZD10cnVlLDEyNzYsNjE2LC04LC04JmZvcm1hdD1hMQ==%29/Help.aspx?market=en-GB&project=BAM_BOOM&querytype=topic&query=BILLING_CONC_CanIReactivateMySubscriptionAft erItHasBeenCanceled.htm)
Contact Customer Support (https://help.msn.com/%28cHJvamVjdD1iYW1fYm9vbSZtYXJrZXQ9ZW4tR0ImdG10PSZ vZD10cnVlLDEyNzYsNjE2LC04LC04JmZvcm1hdD1hMQ==%29/Help.aspx?market=en-GB&project=BAM_BOOM&querytype=topic&query=BILLING_CONC_ContactCustomerSupport.htm)



https://help.msn.com/resources/neutral/question_icon.gif Contact us (https://help.msn.com/Help.aspx?market=en-gb&project=BAM_BOOM&querytype=topic&query=BILLING_CONC_ContactCustomerSupport.htm)




I click the link and i get no further.



https://c.live.com/c.gif?NA=1154&NC=33033&DI=373&PI=7308&PS=88355&TP=https%3a%2f%2fhelp.msn.com%3a443%2fen-gb%2fbam_boom%2fBILLING_CONC_CancelYourMicrosoftOn lineServices.htm&RF=https%3a%2f%2fhelp.msn.com%2fhelp.aspx%3fprojec t%3dbam_boom%26market%3den-GB%26querytype%3dtopic%26query%3dBILLING_CONC_Canc elYourMicrosoftOnlineServices.htm%26tmt%3d%26od%3d true%2c1276%2c616%2c-8%2c-8%26format%3da1%26fs%3d-1

Javascrypt
15-05-2008, 09:47 PM
I've actually been looking for a good 10-15 minutes and i get no luck. :S

Read my above post. Link is there.

today
15-05-2008, 09:47 PM
Read my above post. Link is there.
Sorry, i edited my post. Please see =p

Javascrypt
15-05-2008, 09:49 PM
Sorry, i edited my post. Please see =p
Well get on the xbox click account management and cancel it there.
Should do it.

today
15-05-2008, 09:51 PM
Well get on the xbox click account management and cancel it there.
Should do it.
If you mean on the xbox, i cant..

Javascrypt
15-05-2008, 09:51 PM
If you mean on the xbox, i cant..
Why not?

today
15-05-2008, 09:53 PM
Why not?
As its in Germany. It got RROD.

Javascrypt
15-05-2008, 09:53 PM
As its in Germany. It got RROD.
Ah, You sent it to microsoft. Well. The site is your only chance. Or Ring up and cancel it like that.

today
15-05-2008, 09:55 PM
Ah, You sent it to microsoft. Well. The site is your only chance. Or Ring up and cancel it like that.
Any idea what the number is lol.

/noob here.

Johno
16-05-2008, 02:28 PM
Hey,

The Customer Service number for Xbox is:
0800 587 1102 (Just checked and it works)

.:; Johno

today
16-05-2008, 05:03 PM
Hey,

The Customer Service number for Xbox is:
0800 587 1102 (Just checked and it works)

.:; Johno
i can say they have crap phones, i had to have them on loudspeaker just to bloody hear them.

ITS CANCELED WOOOOO.

Favourtism
16-05-2008, 10:33 PM
On the site or xbox I cannot find how to cancel it and cba to ring up microsoft. help pls lol

Jordy
16-05-2008, 10:38 PM
On the site or xbox I cannot find how to cancel it and cba to ring up microsoft. help pls lolRinging up is the only way and I'm quite sure of that.

Favourtism
16-05-2008, 10:40 PM
Ringing up is the only way and I'm quite sure of that.
Damn.

I have to say that Microsoft account and billing service is the biggest pile of crap I have ever seen!

https://billing.microsoft.com (https://billing.microsoft.com/) = eww

Ill ring that nubmer in the above post 2moz.

today
16-05-2008, 11:52 PM
On the site or xbox I cannot find how to cancel it and cba to ring up microsoft. help pls lol
You have to ring up and confirm;

Name
Address
Last four digits of credit/debit card
Gamer Tag:
Why Your Leaving:
Will You Return:

=l

Want to hide these adverts? Register an account for free!