Support System.

[le harry]

Definitely a step forward, the Contact Us email sucked. :(!!!!!!!!

Should be good to see how it works out.

[---MAD---]

Definitely a step forward, the Contact Us email sucked. :(!!!!!!!!

Should be good to see how it works out.
Go to sleep dude :P.

Thanks for the fast feedback ;).

[le harry]

Go to sleep dude :P.

Thanks for the fast feedback ;).

*Check location* :D

[AgnesIO]

Fantastic idea.

The old system was awful i would get a crappy ready made email - I was like THAT ISNT WHAT I ASKED!

[F32]

Depends who the support staff are, I'll tell you whether it's a good idea when Mr.MAD announces that.

[scott]

Sounds good idea. Better than the contact us we had before hopefully :P

[Meanies]

bit expensive aint it :o

sounds good though :)

[Antony]

Sounds good, bit pricy though, would never pay that much for a support system lol.

At least this will guarantee responses now.

[-Silent]

$300?

There is a free one on vBulletin.org ...

[---MAD---]

$300?

There is a free one on vBulletin.org ...
There's free forum software at phpbb.com too but we use vBulletin instead ;).

[-Silent]

ok
Please reply here MAD
http://www.habboxforum.com/forumdisplay.php?f=1328

[today]

I think its a great step actually :]

[Slowpoke]

Depends who the support staff are to be honest. Nevertheless, it's a great idea and a step forward for Habbox! :)

[Galaxay]

aslong as elkaa aint support staff itz alrite.

[Test:Tube:Baby]

It's a fantastic idea and is definitely a step forward from the old Contact Us system. :)

Let's just hope that they choose the right people to staff it, eh? ;)

[Galaxay]

It's a fantastic idea and is definitely a step forward from the old Contact Us system. :)

Let's just hope that they choose the right people to staff it, eh? ;)

Yeh, try reliable people for once :)

[Titch]

Yeh, try reliable people for once :)

Reliable and Trustworthy. ;)

[The Professor]

There isn't any member of habbox staff that I know of who isn't reliable and trustworthy, so I have no idea what you're all talking about. The old system didn't work, everyone knew that, so we got a new one to sort it out. Anyone at habbox is capable of staffing it, so I don't see where the debate is tbh.

[Stevehere]

There's free forum software at phpbb.com too but we use vBulletin instead ;).

That made no sense at all :S

[Titch]

There isn't any member of habbox staff that I know of who isn't reliable and trustworthy, so I have no idea what you're all talking about. The old system didn't work, everyone knew that, so we got a new one to sort it out. Anyone at habbox is capable of staffing it, so I don't see where the debate is tbh.

I wasnt trying to say there is a member who isnt, i was just adding that the 2 main things they need to be is trustowrthy and reliable :D Didnt mean it to corse offence.

[Galaxay]

There isn't any member of habbox staff that I know of who isn't reliable and trustworthy, so I have no idea what you're all talking about. The old system didn't work, everyone knew that, so we got a new one to sort it out. Anyone at habbox is capable of staffing it, so I don't see where the debate is tbh.

One word, "Elkaa".

[msb.]

Nice step forward but ---MAD--- do you mean "purchased" or planning to?

I think spelling mistake, just thought I would say.

sfe

[Wootzeh]

That made no sense at all :S
Yes it did, he meant that he'd rather pay for something than get it free because of the quality.
I think I should be support staff tbh.

[Slowpoke]

There isn't any member of habbox staff that I know of who isn't reliable and trustworthy, so I have no idea what you're all talking about. The old system didn't work, everyone knew that, so we got a new one to sort it out. Anyone at habbox is capable of staffing it, so I don't see where the debate is tbh.

Although I agree with you, some staff are more reliable and trustworthy than others. It would need to be members who are online often and who will dedicate a few hours a day to helping out the community - Not everyone would be able to commit such time. I've been told by a pretty reliable source that you will be able to apply for a job in this new department so it will be interesting to see who gets it. :)

[Galaxay]

Although I agree with you, some staff are more reliable and trustworthy than others. It would need to be members who are online often and who will dedicate a few hours a day to helping out the community - Not everyone would be able to commit such time. I've been told by a pretty reliable source that you will be able to apply for a job in this new department so it will be interesting to see who gets it. :)

and who dont lie.

[The Professor]

Yes it did, he meant that he'd rather pay for something than get it free because of the quality.
I think I should be support staff tbh.

Wootzeh for president! :P


Although I agree with you, some staff are more reliable and trustworthy than others. It would need to be members who are online often and who will dedicate a few hours a day to helping out the community - Not everyone would be able to commit such time. I've been told by a pretty reliable source that you will be able to apply for a job in this new department so it will be interesting to see who gets it. :)

I think you have to define the line between "reliable and trustworthy" and "active" because they're both different things. For example, nvr is reliable and trustworthy but isn't active during the daytime in the UK, which means he can't be gotten hold of easily. That doesn't make him unreliable, just not active at the right times. I understand what you're saying though, it will have to be manned by people with dedication and time, but I think there's an abundance of those sorts of people around here so it shouldn't be an issue :)

Galaxay, I'd advise dropping that line of posting before you land yourself in trouble. Elkaa was indeed "underperforming" because he was overstretched and had too many jobs to be handled by one person, hence the new changes. Whatever other personal gripes you have with him are yours and his problems, not anyone elses.

[Galaxay]

Wootzeh for president! :P

Na just Support staff :p

[Florx]

Is it Kayako?

[--ss--]

$300 may seem like a lot for an support system but seeing as the FlashChat cost $200 I do think this is the way forward and will work great.
Hopefully this will let multiple staff members answer the form to improve the time taken for answers and give an varied responce and maybe even rival the Habbo help tool support.

Tbh, I wouldn't mind being support staff seeing as i'm quite used to do the same task via the PM system as a mod :P.

[GoldenMerc]

Yeh but who uses flash chat nowdays

[Mrs.McCall]

I think everyone would like to be community staff :P

It's a huge role to take on and I think I know who the manager is and if it is who I believe it is, then it is 100% the right person for the job :D

Well done MAD, you've adopted some great new stuff on here. You're like Roosevelt with his New Deals... (i've been revising American History so please forgive me..)

[Galaxay]

Galaxay, I'd advise dropping that line of posting before you land yourself in trouble. Elkaa was indeed "underperforming" because he was overstretched and had too many jobs to be handled by one person, hence the new changes. Whatever other personal gripes you have with him are yours and his problems, not anyone elses.

underperforming and lieing. :rolleyes:

[The Professor]

I think everyone would like to be community staff :P

It's a huge role to take on and I think I know who the manager is and if it is who I believe it is, then it is 100% the right person for the job :D

Well done MAD, you've adopted some great new stuff on here. You're like Roosevelt with his New Deals... (i've been revising American History so please forgive me..)

If its the same person my reliable source tells me it is, I 100% agree with you. However, that sentence is extremely subjective and could mean anything :P

All these forum changes seem really promising, people will still find odd things to moan about though :P My hammer of Thor is ready!

[MissAlice]

$300 may seem like a lot for an support system but seeing as the FlashChat cost $200 I do think this is the way forward and will work great.
Hopefully this will let multiple staff members answer the form to improve the time taken for answers and give an varied responce and maybe even rival the Habbo help tool support.

Tbh, I wouldn't mind being support staff seeing as i'm quite used to do the same task via the PM system as a mod :P.

We should nominate you, you would be good at it! It's good to see Habbox improving things, things can only get better :)

[Boonzeet]

Support staff is such an original idea!!! :rolleyes:


Anyway, I suppose this can only be good. *Removed*

Removed on request by Professor-Alex (Forum Super Moderator)

[Judge Judy]

I think it's a good idea, better than Contact Us hopefully.

I think Judge Judy should do this thing.

I just wonder where all the money is coming from (other than VIP). Because I thought just VIP alone would just cover costs of hosting lol.

[Slowpoke]

Tbh, I wouldn't mind being support staff seeing as i'm quite used to do the same task via the PM system as a mod :P.

Nice one Shane. :)

If applications do open for the position I'll definately be applying. Minty obviously knows how to help! :)

[awelsh]

I just wonder where all the money is coming from (other than VIP). Because I thought just VIP alone would just cover costs of hosting lol.

Yeah I thought the same :P maybe habbox have some sort of brothel open :P :P

[GoldenMerc]

didnt yopu get reverted by qamp?

[Slowpoke]

Yeah I thought the same :P maybe habbox have some sort of brothel open :P :P

I wouldn't go that far lol. :)