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View Full Version : URGENT HELP - NEED REALLY BADLY



Zehro
06-08-2008, 07:44 PM
First of all I noticed I program has just appeared called, Antivirus XP 2008, I didn't know what it was or how it got there, I went to click on control pannel, nothing happened I minimized IE and the wallpaper had changed to:

Warning Spyware detected on your computer.
Install an anti-virus or spyware remover to clean you're computer.

I can't open any other programs, what should I do.

Thanks + Rep, need urgently

Zehro
06-08-2008, 08:05 PM
Sorry to double post, wouldn't but I have no choice, Task-manager won't open either.

msb.
06-08-2008, 08:07 PM
have u tried restarting your computer in safe mode and try removing it?

Zehro
06-08-2008, 08:08 PM
have u tried restarting your computer in safe mode and try removing it?

Sorry to sound like an idiot but how do i shut it down in safe mode? I feel really ill and dizzy everythings gone blank :(

msb.
06-08-2008, 08:14 PM
i answered ur pm

Zehro
06-08-2008, 08:17 PM
i answered ur pm

Still not working, I can't press log, can't press turn off. Can't right click anything :(

--ss--
06-08-2008, 09:07 PM
Still not working, I can't press log, can't press turn off. Can't right click anything :(
Go to your desktop and press alt+f4 ;).
(That's to turn your comp off btw)

Damian15
07-08-2008, 01:50 AM
Can you not run a virus scan at all? I would also say safe mode, if you don't know how it's F2 when you're booting up to enter start up mode.
If all else fails, the dreaded reformat may be an option for you..?

Zehro
07-08-2008, 08:18 AM
I'm starting in safe mode at the moment.
Everythings gone massive, is that what it is meant to do?

I'm Windows Xp

Leetzgirl
07-08-2008, 08:22 AM
I'm starting in safe mode at the moment.
Everythings gone massive, is that what it is meant to do?

I'm Windows Xp

Yep,

Try turning your anti virus on and run a scan in safe modee

Zehro
07-08-2008, 08:33 AM
I am atm, Thanks

Leetzgirl
07-08-2008, 08:34 AM
Also download CCleaner

http://www.ccleaner.com/

Install and run a scan.

Note down viruses you have found if you do

Zehro
07-08-2008, 08:36 AM
Also download CCleaner

http://www.ccleaner.com/

Install and run a scan.

Note down viruses you have found if you do

k, but you can't access the internet in safe mode, or I can't.

Leetzgirl
07-08-2008, 08:38 AM
k, but you can't access the internet in safe mode, or I can't.

Just wait till your scan is finished then :P.

What anti virus are you using?

DrLacero
07-08-2008, 08:39 AM
k, but you can't access the internet in safe mode, or I can't.

You can if you selected safe mode with networking.

Zehro
07-08-2008, 08:40 AM
Just wait till your scan is finished then :P.

What anti virus are you using?

A new version of Mcafee.

DrLacero: I just clicked safe mode tbh.

Edit: The screen went blue saying it had a problem and just went, I'm shutting it down.

Leetzgirl
07-08-2008, 08:41 AM
EDIT:


Load up PC normally.

Zehro
07-08-2008, 08:43 AM
Right, I'm starting normally.

I think its only on one username, if I can't remove it with a program should I just delete the user?

Edit: It's still got the blue screen which i experienced yesterday with the warning.

Leetzgirl
07-08-2008, 08:46 AM
Right, I'm starting normally.

It's only on one username, if I can't remove it with a program should I just delete the user?

No point, it will still be affected.

I'm guessing you can still use the internet?

I dont think this is a virus but a malware so you're going to have to download this.

http://www.safer-networking.org/en/download/index.html

Scroll and download.

Install it then scan it, try to remove much crap you can, then boot up safe mode again and scan it again.

Could you tell me what it says on the blue screen of death?

Zehro
07-08-2008, 08:49 AM
No point, it will still be affected.

I'm guessing you can still use the internet?

I dont think this is a virus but a malware so you're going to have to download this.

http://www.safer-networking.org/en/download/index.html

Scroll and download.

Install it then scan it, try to remove much crap you can, then boot up safe mode again and scan it again.

Could you tell me what it says on the blue screen of death?

Yeah 1 minute,

Its a blue screen with a yellow rectangle in the middle saying,


Warning!
Spyware detected on your computer!

Install an Anti-virus or spyware to cleancomputer.

Leetzgirl
07-08-2008, 08:51 AM
Yeah 1 minute,

Its a blue screen with a yellow rectangle in the middle saying,


Warning!
Spyware detected on your computer!

Install an Anti-virus or spyware to cleancomputer.


Okayy, That itself is an malware/virus or whatever you want to call it lol.

I just wait for you to download s&d

Zehro
07-08-2008, 08:55 AM
Before I download what about this:

http://www.bleepingcomputer.com/malware-removal/remove-xp-antivirus-2008-2009

Go down to:

Automated Removal Instructions for XP Antivirus 2008, XP Antivirus 2009, and XPAntivirus using Malwarebytes' Anti-Malware:

Leetzgirl
07-08-2008, 08:59 AM
Yeh that do instead xD

Zehro
07-08-2008, 09:22 AM
Oki, before I download im just running 2 virus checkers which are already on there.

Leetzgirl
07-08-2008, 09:23 AM
Okayyyy

Zehro
07-08-2008, 11:57 AM
I've deleted them both. Thanks so much :)

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