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PaulMacC
02-10-2008, 04:24 PM
The question is

What are the drawbacks to the staff of the Travel Agent?

That means if they use ICT to do a Database what are the drawbacks and

If the Travel Agent use my system, what changes will there be to working practises? Also specify clearly the type of training any staff would need?

scott
02-10-2008, 04:32 PM
always get asked that question only thing i can remember is having to train the staff to use the new system 8-)

:D

Lycan
02-10-2008, 04:43 PM
Staff would require training in the new system including how to add, search, edit and book holidays. Without extensive basic training in the new system they would be unable to keep customers happily which would directly effect the creditation of the company and the chance of a sale.
Training could mean that store is closed for a day while training occurs. a new system being new could also have errors in it which downtime is caused, staff members would need basic training or one staff member extensive training on how to repair the system to a working order.

PaulMacC
02-10-2008, 04:48 PM
Thanks Lycan +rep
Anymore help xD

Lycan
02-10-2008, 04:49 PM
Thanks Lycan +rep
Anymore help xD

Lol anytime, Been there done that... if you ever fancy doing my degree work at Uni let me know!

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