RROD Question.

[Tbh.]

yeah i was unlucky enough to get the RROD today
and i've had a bad week as my 4 month old iPod classic broke on friday

anyway its not even a year old yet so i am wondering:

- Can i take it back to GAME for a replacement as its still under the warranty
- Will i have to give them my harddrive too if so as i have ALOT of DLC on there


thanks x

[Minstrels]

No and no.

[Tbh.]

my friend took his back there and they replaced his?

[Casuals]

I sent mine to Ms to get it fixed.
Takes around 2-3 weeks
Posts merged by PaulMacC (Forum Moderator) due to forum lag.

[Cisse9]

yep, you can

take your xbox and receipt & boxed with everything and they will give you a new 360 there. Same happened to me about a week ago & instead of giving me a 20gb back they gave me a 60gb because they never had it in stock.

:)

[Tbh.]

yep, you can

take your xbox and receipt & boxed with everything and they will give you a new 360 there. Same happened to me about a week ago & instead of giving me a 20gb back they gave me a 60gb because they never had it in stock.

:)

can i recover all my DLC and that though?
and theres no way to recover saved game data is there?

[Ashley 12344]

They take it back? :S
Someone said that to me about Gamestation, but its only if you purchased their extended warranty.


If they will exchange it, they should let you keep your HDD if you explain it to them, and they'll take the HDD off've the new console as well.

[Cisse9]

can i recover all my DLC and that though?
and theres no way to recover saved game data is there?

depends, if they have the same hard drive console in stock, if yours is 20gb and they dont have 20 they will give u a 60gb but u lose all ur saved games (what happened to me)

[mangle]

You have to have Gamecare to take it back.

[Havoline]

When you send it back to microsoft you dont have to send the hard drive or faceplates so I assume you don't need to take that back to the shop ?

[Aflux]

When you send it back to microsoft you dont have to send the hard drive or faceplates so I assume you don't need to take that back to the shop ?
Microsoft don't sell the XBOX to the consumer ;)

[Ashley 12344]

You have to have Gamecare to take it back.

ie an extended warranty. I'd get on the phone to UPS and arrange a pickup. Mine took a week and 3 days from pickup to drop off.

[Cisse9]

You have to have Gamecare to take it back.


no they dont

1st year game replace it with a new one. and you dont need to have gamecare.

[Tbh.]

so shall i ring them tomorrow morning and see what they say?

[Ashley 12344]

Yeah, best bet before taking it in.

[Tbh.]

cheers everyone that replied (:
im gonna ask them tomorrow is they can take the hard drive out of the box and let me keep my own one
and because i payed £200 for my xbox at the time
and now they're £170 i'm gonna see if i can get the difference back
x

[Cwmbran]

Jord i wouldnt push it lol.

They aren't allowed to sell an xbox that comes with a 60gb hdd without it so the chances of them replacing your xbox and letting you keep your hdd would be slim, but then asking them to give you the £30 difference is pushing it quite far.

[Tbh.]

Jord i wouldnt push it lol.

They aren't allowed to sell an xbox that comes with a 60gb hdd without it so the chances of them replacing your xbox and letting you keep your hdd would be slim, but then asking them to give you the £30 difference is pushing it quite far.

im only going to try my luck if they say they will replace it

[Minstrels]

im only going to try my luck if they say they will replace it
Laugh if they said they'll replace it, you turn around ask for £30 and they say "DON'T BE UNGRATEFUL, THAT'S IT SEND IT TO MICROSOFT!". :badgrin:

[Tbh.]

Laugh if they said they'll replace it, you turn around ask for £30 and they say "DON'T BE UNGRATEFUL, THAT'S IT SEND IT TO MICROSOFT!". :badgrin:

i'm not gonna be all like "ok can i have the £30 back"
i will just politely ask "because theres £30 there that im not getting - could they do anything for me" - if not idc

[Minstrels]

i'm not gonna be all like "ok can i have the £30 back"
i will just politely ask "because theres £30 there that im not getting - could they do anything for me" - if not idc
Laugh if they then repeatedly slapped you around the shop.

[graffiti]

Yes to 1st question, no to 2nd

[cocaine]

cheers everyone that replied (:
im gonna ask them tomorrow is they can take the hard drive out of the box and let me keep my own one
and because i payed £200 for my xbox at the time
and now they're £170 i'm gonna see if i can get the difference back
x

lol as if a retailer is going to give you 30 quid back AS WELL AS replacing your console

[Tbh.]

lol as if a retailer is going to give you 30 quid back AS WELL AS replacing your console

my friend ended up getting fifa 09 when he took his halo 360 back as they owed him 50 ish

[Minstrels]

my friend ended up getting fifa 09 when he took his halo 360 back as they owed him 50 ish
Around the same price as a game then. :rolleyes:

[Tbh.]

Around the same price as a game then. :rolleyes:

well duh..
its the same situation as me..
theres £30 that they 'owe' me so to say..
and thats what i want to get back

seeing as they 'owed' him £50 and he got that..

[Supersam]

http://www.youtube.com/watch?v=CZos3JXC0xY

Works :)

Although you will have to get it fixed eventually...

[Tbh.]

http://www.youtube.com/watch?v=CZos3JXC0xY

Works :)

Although you will have to get it fixed eventually...

thanks for that but im not gonna bother risking it
i'll just call GAME tomorrow and see what they say
x

[Fliene]

Dogzilla brang his Xbox to Zavvi when it got RROD and they replaced it and gave him a brand new one..

[Ashley 12344]

I can guarantee you they won't give you the £30 back. That would be a ridiculous request.