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View Full Version : Computer shuts down by itself??



rnix
18-01-2009, 02:08 PM
Well i was on wow and my computer just shuts down but only the screen and sound.

But i have been getting this message each time i turn it on for ages.

Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operation range. Dell recommends that you back up yout data regulary. A parameter out of range my or may not indicate potentail hard. << along the lines lol

any help? :(:(

Stephen!
18-01-2009, 02:09 PM
My guess from that message it's your hard drive overheating or failing

rnix
18-01-2009, 02:12 PM
Cause the computer stays on but the screen goes black and my music stops.

I got a spare hard drive and installed vista on they're but it wudnt let me use the new one by itself, it said ""cannot find bootmgr""

:(

rnix
18-01-2009, 02:30 PM
Any help???
Please


Edited by Yoshimitsui (Forum Super Moderator): Please do not double post in order to bump your thread.

Technologic
18-01-2009, 04:59 PM
open command prompt and run chkdsk to check for any errors

Tomm
18-01-2009, 08:10 PM
Remove your current hard drive before trying to install vista on the new one.


Cause the computer stays on but the screen goes black and my music stops.

I got a spare hard drive and installed vista on they're but it wudnt let me use the new one by itself, it said ""cannot find bootmgr""

:(

JackBuddy
18-01-2009, 09:02 PM
Well my computer used to switch itself off, but after I (attempted) to dust the fan at the back it was fine.

united-champ
19-01-2009, 05:56 PM
clean the pc out of dust, thatll cause over heating ness, the blackscreen could be the HDD and the GPU, make sure the GPU isnt over heating by downloading Speedfan that'll track cpu / gpu / hdd temps if you have SMART and other sensors on them, then you can check all sorts of issues. with speedfan.

I'd -
1 - turn off
2- clean the pc from dust
3 - get speedfan , set warning ranges
4 - run CheckDsk
5 - defrag
6 - reinstall gpu drivers
7 - if problem still persists, come back!

OJH1993
19-01-2009, 06:10 PM
Yes, I doubt it's a virus. It sounds more like a hard drive problem.

Try starting it in safe mode. See if you have any luck there.

Richie
22-01-2009, 02:17 PM
yes i agree,
It may be your hardware over heating as people have said above also is it only happening to you when your on wow? or is it happening to you when your on any program if it is i recommend you go to your local pc store this happened to me my laptop kept knocking off aparently it had a trojen or something but they fixed it acctualy since i brought this topic up does anyone know why this is my local pc store installed aim im assuming to contact each other but when i try uninstall it norton comes up saying can not uninstall and something about a trojen some people have said its probly just norton because its rubbish and is normaly allways wrong :P

rnix
23-01-2009, 12:48 PM
open command prompt and run chkdsk to check for any errors

Comes up with "Access Denied as you do not have sufficent privileges.
You have to invoke this utility running in elevated mode." :S:S


Remove your current hard drive before trying to install vista on the new one.

When i do that it says "Cannot find bootmgr.exe"


Well my computer used to switch itself off, but after I (attempted) to dust the fan at the back it was fine.

I cleaned it like a hour before it turnt off.

--liger--
26-01-2009, 12:20 AM
Okay. Try These steps.

1.) run virus scan to be safe.
2.) run a system restore
3.)if that doesnt work, run in safe mode.


If it still fails use these tips from me to help


Heat related issue


A computer that turns off without warning is often a heat related issue. Many computers today are designed to turn off or automatically reboot if the computer, processor, or other device in your computer gets too hot. If you have heard any abnormal noises coming from your computer recently such as a high squealing, this could indicate a fan may be failing in your computer.
You can first start by verifying the fan on the power supply (http://www.computerhope.com/jargon/p/ps.htm) is working by examining the back of the computer and seeing if the fan is moving and moving smoothly. For all other fans (http://www.computerhope.com/jargon/f/fan.htm) in the computer (http://www.computerhope.com/jargon/c/computer.htm), you will need to either open (http://www.computerhope.com/jargon/o/open.htm) the computer and make sure the fan are working (processor (http://www.computerhope.com/jargon/c/cpu.htm) fan and case (http://www.computerhope.com/jargon/c/chassis.htm) fans) and/or if your BIOS (http://www.computerhope.com/jargon/b/bios.htm) monitors the RPM (http://www.computerhope.com/jargon/r/rpm.htm) of the fans, enter BIOS and make sure the BIOS does not report (http://www.computerhope.com/jargon/r/report.htm) any errors (http://www.computerhope.com/jargon/e/error.htm).
While inside the computer it's also a good idea to verify the processor heatsink is properly connected by disconnecting and reconnecting the heatsink. If the processor heatsink is not properly it will not keep the processor cool causing the computer to overheat.
Users may also be able to determine how hot their computer is by onboard thermal sensors. If your computer comes equipped with these sensors, make sure your CPU is not running to hot; additional information about how hot your CPU should be running can be found on document CH000687 (http://www.computerhope.com/issues/ch000687.htm).
Hardware issue or error


Any failing hardware component in your computer could cause your computer to unexpectedly turn off without warning. If you have recently attempted to add a new hardware device, remove that device to make sure it is not causing your issues.
Before attempting to remove any hardware, make sure you are not encountering this issue because of hardware conflicts by viewing Device Manager for errors. Additional information about Device Manager can be found on our Device Manager page (http://www.computerhope.com/win95er.htm).
If you have not recently installed any new hardware into the computer, the next best solution to determining if this is a hardware issue would be remove any hardware on the computer that is not needed. For example, remove your modem, network card, sound card, and any other expansion cards that are not needed for the computer to operate. Run the computer without these cards to see if they are the cause of your issue.
Computer virus


It's possible for your computer to be infected with a virus that is designed to shut down your computer or turn it off. If your computer seems to be turning off when executing a certain program at specific times in the day, it could be infected.
If you believe your computer may be infected with a virus or are uncertain if your computer is infected with a virus, make sure your virus scanner definitions are up to date. Additional information about checking this can be found in document CH000533 (http://www.computerhope.com/issues/ch000533.htm).
Issue with operating system


If after following each of the above recommendations your computer still continues to reboot, it is likely that you are experiencing a Microsoft Windows operating system related issue that cannot be explained. To help make sure this is the case, please try the below steps.


Reboot the computer and enter CMOS setup as the computer is booting. If you are not familiar with how to enter CMOS, please read through document CH000192 (http://www.computerhope.com/issues/ch000192.htm).
After you have loaded the computer in CMOS setup, let the computer sit.

If the computer does not turn off while letting the computer sit in CMOS, it is likely that you are in fact experiencing an issue with Microsoft Windows or your operating system and it is recommend that if you have followed all of the above recommendations that you reinstall your version of Microsoft Windows. Additional information about erasing the computer and starting over can be found on document CH000186 (http://www.computerhope.com/issues/ch000186.htm).
Other failing hardware


If after reinstalling your operating system (http://www.computerhope.com/jargon/o/os.htm), or during the installation of your operating system, your computer (http://www.computerhope.com/jargon/c/computer.htm) turns off abnormally, it is very likely that other hardware (http://www.computerhope.com/jargon/h/hardware.htm) is failing in the computer. Often this is RAM (http://www.computerhope.com/jargon/r/ram.htm), CPU (http://www.computerhope.com/jargon/c/cpu.htm), Motherboard (http://www.computerhope.com/jargon/m/mb.htm), and/or Power Supply (http://www.computerhope.com/jargon/p/ps.htm) (in that order).
If you have extra available parts or have a friend or co-worker with a similar configuration that is willing to allow you to test their hardware in your computer, try swapping these parts to determine if they are at fault. Otherwise, you will need to have the computer serviced.

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