Hey lAscend please do something about your staff

[Agnostic Bear]

You claim to have made good moderator choices yet I can't see them (or your other staff) doing anything at all, so I will do your job for you:

http://www.habboxforum.com/showpost.php?p=5638684&postcount=16
http://www.habboxforum.com/showpost.php?p=5633723&postcount=8
http://www.habboxforum.com/showpost.php?p=5634146&postcount=10
http://www.habboxforum.com/showpost.php?p=5658099&postcount=19

http://www.habboxforum.com/showpost.php?p=5657091&postcount=4
http://www.habboxforum.com/showpost.php?p=5652526&postcount=6
http://www.habboxforum.com/showpost.php?p=5596472&postcount=2
http://www.habboxforum.com/showpost.php?p=5599544&postcount=30
http://www.habboxforum.com/showpost.php?p=5612198&postcount=54
http://www.habboxforum.com/showpost.php?p=5651535&postcount=72

Just a few threads and posts for you. Have fun! Posted it here so other people can rant and rave. Maybe.

[Blinger1]

SOunds pretty lazy by these moderators tbh.

[AgnesIO]

Some of those are not that bad :S

Mind you the second to last one, about 'Jew + Virgin = true' or summin like that is racist.

[Con]

If you have a problem with a post - Report it?

If you have a problem with staff either PM lAscend or/and Bomb-Head or use the complaints forum.
It's unfair to pick out moderators to be humiliated?

Plus, some of them aren't so bad by the looks, they are just pointless posts - So report them to using the report button. If it doesn't work complain directly to lAscend or/and Bomb-Head :)

[dogboy123]

You shouldnt really be posting this stuff, if there's something really wrong, PM him.

Also to help, you could report the posts.

EDIT: Connor has said it all :P

[Robbie]

Thanks. I've edited what I can but regular mods cannot deal with pointless posts (which most of those are), only Super Moderators can.

[Cixso]

Thanks. I've edited what I can but regular mods cannot deal with pointless posts (which most of those are), only Super Moderators can.

To be honest I'll stick up for Robbie has he's always on top in the web hosts.

[Robbie]

To be honest I'll stick up for Robbie has he's always on top in the web hosts.

Thanks :8

[Jordy]

Always amuses me how Habbox Help Desk members back-up staff members in threads like these, interesting...

I sent lAscend a rather detailed PM a few weeks ago and I'm yet to have a reply so I really wonder whether there's much point PMing him, I'd just take it upwards to nvrspk4 or Bomb-Head from now on or simply just super moderators. The moderation has been incredibly poor recently.

Bring back someone like Alex who actually posted on the forum regularly, was a proper member of the community, and actually did some moderation when need be.

[myke]

If you've reported the posts then yeah, fair enough, this thread is valid.
Otherwise, you could've just reported them.

[buttons]

http://www.habboxforum.com/showpost.php?p=5596472&postcount=2
WHAT'S WRONG WITH MINE LOL :@ goddddddd
all the ones you've just posted were hardly pointless, the pointless ones are in the food+drink section and the discuss anything and relationships where the same two/three people just post all the time stuff that's nothing to do with the thread & i know a few others have noticed and even said :/
usually if i report something valid i'll look back n it'll be dealt with, otherwise i just accept that it's not rulebreaking, so if you have reported and nothing's been done probably because it isn't that severe, otherwise .... report them :S

this is just little things and if they're going to start seeing them as rulebreaking this is just gonna get crap

[Yoshimitsui]

I think a lot of confusion has come around as to what is actually pointless and what is not pointless. The situation of a post being pointless will vary from thread to thread due to it's nature and what you can actually reply to it.

For example, in the "video, jokes and funny" stuff section i would tend to more lenient to someone who posts only a few words or finds that particular discussion funny as you can't really expect an analystic report about how good they found it with a detailed analysis.

The best process of determining whether it is pointless needs to come down to if the message has any relation to the thread, does it give any feedback in any form or acknowledge any other posts or comments, is it basically a short opinion and what section is it and take into account what you can actually post about it.
Then you can check to see if a user has made pointless posts before and if so you can ad any clearly pointless posts to the usernotes and if it persists say at a number of 5 then you can consider any options to stop them doing it.

I think the process involved with dealing with pointless posts needs to be reitterated and correctly stated into specific actions as well as a message to members that if you continue then they will be dealt with.

It is not an easy task sorting this kind of rule breaking as it would be hard to issue direct first time punishments and for the fact someones opinion of pointless is not always shared by a majority of others.

[Dentafrice]

Then shouldn't there be an amendment to the rule, that makes the "pointless" definition more specific?

I'm sure that could solve quite a bit of problems for arguments over warnings/infractions, edited posts, etc, when not all moderators/super mods have the same "good" judgement.

[Jord]

Nice one boss

[The Professor]

Always amuses me how Habbox Help Desk members back-up staff members in threads like these, interesting...

I sent lAscend a rather detailed PM a few weeks ago and I'm yet to have a reply so I really wonder whether there's much point PMing him, I'd just take it upwards to nvrspk4 or Bomb-Head from now on or simply just super moderators. The moderation has been incredibly poor recently.

Bring back someone like Alex who actually posted on the forum regularly, was a proper member of the community, and actually did some moderation when need be.

Aww babe, I love you too xxx

From working with lAscend I know he's very committed to what he does, so if the moderation is indeed very poor atm (which I wouldn't know because I don't use the forum all that much these days) I'd say the job is simply too big for one person to do alone. I know when I was FM he was usually the one finding all these errors because I was busy doing the high-up adminny stuff, so maybe an assistant would be beneficial?

Or maybe you're just exaggerating, idk :P


Then shouldn't there be an amendment to the rule, that makes the "pointless" definition more specific?

I'm sure that could solve quite a bit of problems for arguments over warnings/infractions, edited posts, etc, when not all moderators/super mods have the same "good" judgement.

Defining pointless is nigh on impossible because there will always be problems with people saying "omg that isn't pointless innit". I think to air (sp?) on the side of lenience is far better for the atmosphere of the forum because it allows people to relax and make "jokes" (no matter how spurious that term is used on this forum) without the fear of red writing all over their posts. AFAIK this is the only thread in a very long time complaining that moderators are being too leniant, and its from a proven troll anyway who just seems up for making another fight.

Oh, and come on. http://www.habboxforum.com/showpost.php?p=5658099&postcount=19 That one was made at 3.20 AM and you posted this thread at 9.20 AM. Do you really want the mods to come on in the early hours and moderate? I don't even see the light of day until 12 on weekends.

Apologies for feeding the troll.

[dogboy123]

Always amuses me how Habbox Help Desk members back-up staff members in threads like these, interesting...


Hmm, I seem to be the only HxHD saff whos posted here.

And, if I want to post my opinion, dont see why I cant

[lAscend]

You claim to have made good moderator choices yet I can't see them (or your other staff) doing anything at all, so I will do your job for you:

http://www.habboxforum.com/showpost.php?p=5638684&postcount=16
http://www.habboxforum.com/showpost.php?p=5633723&postcount=8
http://www.habboxforum.com/showpost.php?p=5634146&postcount=10
http://www.habboxforum.com/showpost.php?p=5658099&postcount=19

http://www.habboxforum.com/showpost.php?p=5657091&postcount=4
http://www.habboxforum.com/showpost.php?p=5652526&postcount=6
http://www.habboxforum.com/showpost.php?p=5596472&postcount=2
http://www.habboxforum.com/showpost.php?p=5599544&postcount=30
http://www.habboxforum.com/showpost.php?p=5612198&postcount=54
http://www.habboxforum.com/showpost.php?p=5651535&postcount=72

Just a few threads and posts for you. Have fun! Posted it here so other people can rant and rave. Maybe.

May i also remind you that it takes more time for Normal moderators to find rule breaking because they don't have any kind of report system in place, but the super moderators do.

So in this case it is better to report them or if you feel they are important then best to PM an online super moderator Report Rule Breaking / Serious Abuse forum.

I will be taking a futher look into moderators and super moderators edits over the next few days.

Thanks

[e5]

Why didn't you just report the posts? lol

[Agnostic Bear]

Why didn't you just report the posts? lol

Cause nothing gets done when I report posts. And if I remember correctly I did report a few of them, and, lo and behold, nothing has been done.

[marriott0.01]

Matt does a so wonderful job and it's not easy trying to run a team and a forum, so give him a break.

[dirrty]

patience is a virtue.

[DJ::Beatz]

Well, when i use to go to report a thread, it was usually already edited (with the old mods). But everyone has been resigning lately.

[Agnostic Bear]

Hello again I'm Rodney Reynolds and welcome to another thread lacking moderation.

http://www.habboxforum.com/showthread.php?t=567143

[leah]

Hello again I'm Rodney Reynolds and welcome to another thread lacking moderation.

http://www.habboxforum.com/showthread.php?t=567143
yo Rodney.

Edited By nvrspk4 (General Manager): Please do not post pointlessly.

[nvrspk4]

Hello again I'm Rodney Reynolds and welcome to another thread lacking moderation.

http://www.habboxforum.com/showthread.php?t=567143

Hello, my name is Billy Mays and I'd like to introduce you to my friend: http://www.habboxforum.com/images/buttons/report.gif

[Agnostic Bear]

Hello, my name is Billy Mays and I'd like to introduce you to my friend: http://www.habboxforum.com/images/buttons/report.gif

A sign that has no purpose?

[leah]

What he's trying to say is use the report button and then the posts will be dealt with, if a post is reported it's much easier for the mods attention to be drawn to it.

[AgnesIO]

What he's trying to say is use the report button and then the posts will be dealt with, if a post is reported it's much easier for the mods attention to be drawn to it.


Just for the record I have prooven this!

Check Leah's post a few posts up.. :D

Sorry Leah :D

[Agnostic Bear]

What he's trying to say is use the report button and then the posts will be dealt with, if a post is reported it's much easier for the mods attention to be drawn to it.

I guess that sarcasm there just flew right by you. :(

[leah]

I guess that sarcasm there just flew right by you. :(
I knew it was sarcasm, just thought I'd explain so that you can actually report posts instead of post links to them in this thread! :D

[Agnostic Bear]

I knew it was sarcasm, just thought I'd explain so that you can actually report posts instead of post links to them in this thread! :D

Ok the sarcasm really did fly right over you, I was being sarcastic because I do report posts and nothing gets done, which is the point of this thread.

[leah]

Ok the sarcasm really did fly right over you, I was being sarcastic because I do report posts and nothing gets done, which is the point of this thread.
Well if you had a little patience maybe something would be done about it. They will only take action if they see fit to do so anyway.

[HotelUser]

Ok the sarcasm really did fly right over you, I was being sarcastic because I do report posts and nothing gets done, which is the point of this thread.

Now, you're just digging yourself into a hole:(. A lot of people have already seen your thread, there's nothing to be done here.

[Samishlol]

I've reported a few posts and I have to admit the moderation team are very slow at responding to them. Maybe get moderators that for more active.

[Slowpoke]

My thoughts:

There should be more super moderators. There are usually six (from what I've observed) and there are only four at the moment; that doesn't sound too bad but one of the four hasn't logged in for well over a month. It would make more sense to hire a super moderator that is from America or Australia because there are rarely any super moderators on during the night or during the day in the working week.

[ReviewDude]

My thoughts:

There should be more super moderators. There are usually six (from what I've observed) and there are only four at the moment; that doesn't sound too bad but one of the four hasn't logged in for well over a month. It would make more sense to hire a super moderator that is from America or Australia because there are rarely any super moderators on during the night or during the day in the working week.

Agreed, Super Moderator should be a position of practicality, as well as merit. Essentially, HxF should aim to have at least one S-Mod on and available at all times - so should hire them from multiple time-zones to make sure everything's covered.

That said, I think this whole issue's been blown out of all proportion, just because reported posts aren't necessarily dealt with immediately, doesn't mean they won't be. Just report the post, ignore it, and move on :)

[leah]

I've reported a few posts and I have to admit the moderation team are very slow at responding to them. Maybe get moderators that for more active.
They might be a tad slow but they aren't non existant.
lAscend has a set of trialists atm anyway so obviously he will have to decide their fate before he thinks about opening applications again.

[Recursion]

I swear this forum is like a ghost down in terms of staff activity, the staff used to be seriously active but now they only come on and post every so often... what gives?

[xxMATTGxx]

I swear this forum is like a ghost down in terms of staff activity, the staff used to be seriously active but now they only come on and post every so often... what gives?

That every person has a real life as well has being on the internet and on Habboxforum.

[ReviewDude]

That every person has a real life as well has being on the internet and on Habboxforum.

Surely that's not something that's changed over the course of a few years, though? ;)

[nvrspk4]

We're aiming for 6 Super Moderators, certain circumstances change that :P

As for Time Zones, its difficult to find people from different time zones apparently, we're having difficulty locating quality US / Australian moderators.

[Recursion]

That every person has a real life as well has being on the internet and on Habboxforum.

So that means they can only post about once a month now?

[Immenseman]

I hate that "I have a life argument" well then bloody resign and let somebody who has more free time do the job. I have full time college, did have a part time job as well as maintaining an apt social life. Yet in my opinion and obviously the people who are above me think I do a good job.

[Nixt]

A sign that has no purpose?

It definitely has a purpose, Super Moderators check every single report post and deal with them appropriately. They are normally checked very quickly as well.

[Laggings]

We're aiming for 6 Super Moderators, certain circumstances change that :P

As for Time Zones, its difficult to find people from different time zones apparently, we're having difficulty locating quality US / Australian moderators.

z0mg I'm from US. But I don't qualify :(

Anyways, use the report button. I've reported many posts, to find them with the nice bolded red text just minutes later :)