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View Full Version : Unexpected Shutdown...what!



Verrou
15-03-2009, 09:42 AM
Okay, so I locked my computer and went upstairs for dinner, after watching some tv shows I came back 2 hours later to find the computer had restarted!

So after logging in a message comes up saying:

Windows has recovered from an unexpected shutdown

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 5129

Additional information about the problem:
BCCode: a
BCP1: 88801000
BCP2: 00000002
BCP3: 00000001
BCP4: 828F3693
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\WINDOWS\Minidump\Mini031509-01.dmp
C:\Users\André\AppData\Local\Temp\WER-6620776-0.sysdata.xml
C:\Users\André\AppData\Local\Temp\WER4AD6.tmp.ver sion.txt

Read our privacy statement:
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Is this bad :S If so what actions should I take to prevent it happening again.

Thanks,
Ver.

Recursion
15-03-2009, 09:51 AM
It can't be good, it could either be a one off or it could be a bad problem with your hardware or drivers. What you should do is download WinDBG from http://www.microsoft.com/whdc/devtools/debugging/default.mspx

Then install it and goto File > Open Crash Dump > Browse to and open "C:\WINDOWS\Minidump\Mini031509-01.dmp" then post it here.

So much easier to find out why a BSOD happened unlike on a Mac. JOKE. JESUS. DON'T FLAME ME LOL.

Verrou
15-03-2009, 10:19 AM
Here is what is came up with:


Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\WINDOWS\Minidump\Mini031509-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: *** Invalid ***
************************************************** **************************
* Symbol loading may be unreliable without a symbol search path. *
* Use .symfix to have the debugger choose a symbol path. *
* After setting your symbol path, use .reload to refresh symbol locations. *
************************************************** **************************
Executable search path is:
************************************************** *******************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
************************************************** *******************
Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Windows Server 2008/Windows Vista Kernel Version 6001 (Service Pack 1) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Machine Name:
Kernel base = 0x8283e000 PsLoadedModuleList = 0x82955c70
Debug session time: Sun Mar 15 20:41:22.341 2009 (GMT+13)
System Uptime: 0 days 11:10:07.221
************************************************** *******************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
************************************************** *******************
Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Loading Kernel Symbols
.................................................. .............
.................................................. ..............
.....................
Loading User Symbols
Loading unloaded module list
..................................................
************************************************** *****************************
* *
* Bugcheck Analysis *
* *
************************************************** *****************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {88801000, 2, 1, 828f3693}

*** WARNING: Unable to verify timestamp for mssmbios.sys
*** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
*** WARNING: Unable to verify timestamp for Wdf01000.sys
*** ERROR: Module load completed but symbols could not be loaded for Wdf01000.sys
*** WARNING: Unable to verify timestamp for USBPORT.SYS
*** ERROR: Module load completed but symbols could not be loaded for USBPORT.SYS
*** WARNING: Unable to verify timestamp for spck.sys
*** ERROR: Module load completed but symbols could not be loaded for spck.sys
***** Kernel symbols are WRONG. Please fix symbols to do analysis.

************************************************** ***********************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
************************************************** ***********************
************************************************** ***********************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
************************************************** ***********************
************************************************** ***********************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
************************************************** ***********************
************************************************** *******************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
************************************************** *******************
************************************************** *******************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
************************************************** *******************
Probably caused by : athrusb.sys ( athrusb+7ef96 )

Followup: MachineOwner
---------

Recursion
15-03-2009, 10:28 AM
Probably caused by : athrusb.sys ( athrusb+7ef96 )

Followup: MachineOwner
---------


Tells me that your Wireless driver is fubared. I would go and check for a driver update from the manufacturer's website if I was you.

Verrou
15-03-2009, 11:22 AM
Hur?

http://img14.imageshack.us/img14/9452/hmml.jpg

Recursion
15-03-2009, 11:28 AM
http://www.tp-link.com/support/download.asp?a=1&m=TL-WN620G Use those, never rely on what Windows can find.

Verrou
15-03-2009, 11:44 AM
That's where I downloaded them from, went into Device Manager and clicked update drivers from selected location.

Recursion
15-03-2009, 02:44 PM
Ahh ok, you'll have to wait until they release some new updates then... it may have just been a one of though.

Verrou
15-03-2009, 07:21 PM
Should I uninstall the current ones and install these?

Verrou
17-03-2009, 06:21 AM
Can not edit post.

To make matters worse, I go to turn on my computer today, it starts and then a screen comes up saying windows failed to start, so I did the repairs and restarted, same thing. So I removed the TP-Link wifi adapter and rebooted, sure enough it booted fine. So what's wrong with the adapter? Is it corrupt or something...

Recursion
17-03-2009, 07:18 AM
I would get a new one, to be fair I have never heard of the company that makes it before LOL

Luke
17-03-2009, 08:03 AM
I would get a new one, to be fair I have never heard of the company that makes it before LOL

same, I'd also recommend the Belkin ;D, it was the first (for me) that worked flawlessly on Vista xD

Verrou
17-03-2009, 07:01 PM
Yeah my friend is always nagging me to get a belkin One lol. Thanks.

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