Stupid Cutomer Service Opening Hours

[JACKTARD]

I save all my passwords on firefox and access them with a master password, it decided to forget all the passwords when we got the newer versian though and now i have lots my habbo password, so i emailed habbo with no response on 2 seperate email addesses (hotmail and googlemail) so i called the london office and it says they're open monday to friday when most people who use habbo are at school and are open between 10am and 2pm when most people are at school again.

I'm going to have to try and do it next friday because i get a day off work experience then and it's the only time i'm going to be able to call them :/

[Art]

How do you use this master password gizmo ;o

[AlexOC]

Wow, thats stupid of them.

[Immenseman]

they do it because they think everything can be resolved through email and don't want to talk to angry teens.

[JACKTARD]

How do you use this master password gizmo ;o


in firefox go to tools>options>security>tick the 'use master password' - after you've changed it to something you know :)

some good advice - use something you can type in quickly because you have to type it in almost every time you enter a site which has your password saved


hope i helped :P

[JACKTARD]

they do it because they think everything can be resolved through email and don't want to talk to angry teens.

i've tried more than once to do it by email but no one is replying and the reset pw email isnt coming through.

Edited By nvrspk4 (General Manager): Please do not double post.

[AlexOC]

i've tried more than once to do it by email but no one is replying and the reset pw email isnt coming through.

I get replies instantly but they never help

[JACKTARD]

its happened before and it resolved my problem.

this is easier to sort out too :)

[Cysne]

The problem is when they respond to emails, it really feels like they haven't read what you put and are replying with a canned response system, which is really frustrating as it means you really don't know what they are thinking.

Would it be so hard to acknowledge your emails contents. Gahh, ''Thanks, we have just read it and we are happy with the infomation you supplied so we are going to do this...'' etc etc, but no. :(
mini rant overrrrr

[AlexOC]

All they ever say to me is 'To refresh yourself on the Habbo Way, click here' :@

[Immenseman]

yeah when you get the first email back. you've just got to say "i still need help".

jack, i can give you 0rcas direct email if ya want. PM me.

[Ardemax]

it never used 2 be lyk tht did it :O

[uney93]

What is the customer services number as i'm wanting an old account back as i don't remember password or b-day.

[Mikey]

When I phoned up it was during the start of the summer holidays because I wanted to recover my old 2004 account. I tried emailing several times and got no help so yeah, at first they were like use the help tool but I said I did and he solved my problem on the phone, e.g gave them account details etc and I got the account back when I was on the phone. I think the guy was ludus because when I got the emails they said ludus on them and he was saying on the phone "I have sent you emails with a password reset link" He also sounded very bored and not interested in his job. ;)

[Immenseman]

probably boring doing the same thing over and over again.

[Cysne]

like over 70% of the population do. That's why you go to school, kids ;)

[uney93]

Whats the customer services number? and are the opening times for it 10am - 2pm?

[Suspective]

I phoned them up and they were no help at all, all they said is ''This is for sponsors only''

[JACKTARD]

yeah the number is pointless, they basically hung up on me :/

I got the email through in reply to mine after 4 days on my gmail account - a week after my first email :/