Unprofessional Moderation

[Mint]

One of the most common mistakes I see with Moderation is Moderators failing to get rid of the post from a thread. I see the original post edited and removed by a Mod but then scroll down a few posts and see the unacceptable post again in quotes. If you are going to remove something that is unacceptable or would offend someone then surely you would make sure that post is no longer viewable in that thread?

I don't usually like complaining about things on here but with literally the majority of Habbox forum members wanting to be a Moderator I'd expect it to be easy to choose Moderators of a higher standard than this, this isn't a forum for the special needed:

http://www.habboxforum.com/showthread.php?t=558051&highlight=moderator+applications

Only 670 replys...

Thread closed by nvrspk4 (General Manager) as this thread is not constructive. Further explanation (http://www.habboxforum.com/showthread.php?p=6082057#post6082057)

[Immenseman]

I think things on the forum side of Habbox are getting worse and worse and nothing is being done because management know they're still the most used Habbo Forum. ClubHabbo often has more members online, you'd think Habbox would up their game, but they haven't.

I agree, they could pick much better moderators but they appear to be reluctant to get rid of the people who don't do the job properly. Good thread.

[GommeInc]

Vote GommeInc for General Manager and Forum Manager. I'd whip my boys (and ladies) into line :8

I prefer the personal/private message approach to trouble making anyway - let them know they are actually being watched :P

[Immenseman]

Vote GommeInc for General Manager and Forum Manager. I'd whip my boys (and ladies) into line :8

I prefer the personal/private message approach to trouble making anyway - let them know they are actually being watched :P
If only... :eusa_clap

[Hecktix]

And that thread is a valid comment about moderation today how?

[e5]

Moderators don't get paid for their job, therefore are not professionals so they actually don't have to be professional. Although it would seem right if they acted professionally, they are technically not :).

Whilst Habbox is in competition with other fansites, I don't they they actively watch who is more active anymore and are slowing slacking off and going down hill... :S. No offence to management, but it's becoming much weaker than before.

[xxMATTGxx]

The complaint is regarding that thread? If so that thread is back from Jan/Feb. I don't think that person is no longer a Moderator. Although, I will bring it up within the department regarding removing content that they check the whole thread for anyone who has quoted it.

[Mint]

You are complaining about someone forgetting to remove quotes?

Moderators aren't computers.

Failing to remove a post properly defeats the whole object of removing this post in the first place. It only seems to be a handful of Moderators doing this and to put it bluntly, you being one of them Invincible.

Edit: To Matt G, no this thread is regarding Moderation on a whole. I was using that thread to show how many people would actually love to be a Moderator. You have just admitted that Moderator(s) in that thread were forgetting to remove the posts completely which does kind of prove my point.

[Hecktix]

Failing to remove a post properly defeats the whole object of removing this post in the first place. It only seems to be a handful of Moderators doing this and to put it bluntly, you being one of them Invincible.

I'd like to see you prove that because I make a point of removing ALL quotes.

That's a very strong accusation there.

But then again, you are using evidence from February :rolleyes:

[xxMATTGxx]

Failing to remove a post properly defeats the whole object of removing this post in the first place. It only seems to be a handful of Moderators doing this and to put it bluntly, you being one of them Invincible.

Edit: To Matt G, no this thread is regarding Moderation on a whole. I was using that thread to show how many people would actually love to be a Moderator. You have just admitted that Moderator(s) in that thread were forgetting to remove the posts completely which does kind of prove my point.

I thought that's what you was getting at but I thought I would ask to make sure :P.

[Mint]

I'd like to see you prove that because I make a point of removing ALL quotes.

That's a very strong accusation there.

But then again, you are using evidence from February :rolleyes:

As requested:

http://www.habboxforum.com/showthread.php?t=605645

I wouldn't of mentioned you for that thread alone, I see posts that you have forgotten to remove in quite a number of threads. You aren't the only one that does this and obviously you are not a computer but you have to understand that you have one of the most desired jobs on HXF so at least make an effort to do it properly.

[Hecktix]

Ok so that's one mistake :)

There aren't that many and at the end of the day it's a trivial thing and I believe anybody who was a moderator would make that mistake.

Even Catzsy forgot to remove quotes sometimes and she's heralded as the best moderator there's been?

We try our best, we really really do :)

[Catzsy]

Ok so that's one mistake :)

There aren't that many and at the end of the day it's a trivial thing and I believe anybody who was a moderator would make that mistake.

Even Catzsy forgot to remove quotes sometimes and she's heralded as the best moderator there's been?

If you want some good moderation how about you get off our backs and let us get on with our jobs?

Because it isn't going to help when our Forum Manager is being brought down by people making petty complaints about things that have always happened.

Oli, I think Matt is made of sterner stuff than you imply here. I cannot see him worrying about a thread like this. Mint, I feel you are jumping on the bandwagon here a bit with something that, yes, does happen sometimes but is easily remedied by reporting the post. Even professionals in the world make mistakes and quite honestly only those who do no work make no mistakes. Having said that I also do not like to see an us and them situation which shows small signs of returning. Mods and staff are here for the community not the other way around and should always be polite to them.

[lick]

Oli, I think Matt is made of sterner stuff than you imply here. I cannot see him worrying about a thread like this. Mint, I feel you are jumping on the bandwagon here a bit with something that, yes, does happen sometimes but is easily remedied by reporting the post. Even professionals in the world make mistakes and quite honestly only those who do no work make no mistakes. Having said that I also do not like to see an us and them situation which shows small signs of returning. Mods and staff are here for the community not the other way around and should always be polite to them.

Jumping on the bandwagon? Or else loads of people just think the moderation and this forum is turning to complete and utter ****? ever think of that.

Matt and the mods keep saying "oh it's only one thread" there have been a few one threads and still nothings been done about it. He cant even get his mods to do their jobs properly, and was even about to give a forum member moderator permissions to the Runescape section just to sort it out because his mods can't. The only people that think Matt is a good manager all the time is his staff and people who he talks to on Habbo, i agree he is good sometimes but it's clear that people are complaining over and over about the moderation.. and nothing is been done.

[dogboy123]

If you guys got your own way, there'd be no moderators what so ever with no rules. You're all just finding anyway to criticse the forum when it's fine. The report system is there and if you find something wrong report it, not 3 threads on how forum moderating is crap

[Jamesy]

If you guys got your own way, there'd be no moderators what so ever with no rules. You're all just finding anyway to criticse the forum when it's fine. The report system is there and if you find something wrong report it, not 3 threads on how forum moderating is crap

Well said. The amount of work put in by Matt behind the scenes is why the staff praise him. He's fair, sympathetic and believes in the carrot over the stick.

The issues raised over editing in quotes has already been reiterated in the staff forums and the moderation team are fully aware of it. In many ways the points made are just nit picking the odd mistake and blowing it out of proportion (I distinctly remember someone comparing a mistaken infraction to an accidental nuclear missile launch :P).

It's just the same few people coming back over and over to complain about something new every time we try to fulfill the complaints of the last thread.

[xxMATTGxx]

Jumping on the bandwagon? Or else loads of people just think the moderation and this forum is turning to complete and utter ****? ever think of that.

Matt and the mods keep saying "oh it's only one thread" there have been a few one threads and still nothings been done about it. He cant even get his mods to do their jobs properly, and was even about to give a forum member moderator permissions to the Runescape section just to sort it out because his mods can't. The only people that think Matt is a good manager all the time is his staff and people who he talks to on Habbo, i agree he is good sometimes but it's clear that people are complaining over and over about the moderation.. and nothing is been done.

I don't remember just saying it is one thread. But the whole department have been given a reminder regarding this issue in this thread.

I wasn't full on thinking about hiring that person you mean. Although I was thinking about that area in general for a dedicated Moderator. Although that can cause a few problems, the Super Moderators and Game Moderators got told about the problem in the Runescape and a Super Moderator quickly reacted to it. If any issues are still there after my reminder, I will see why they aren't doing their job properly.


I will admit that the Moderation can be better because not everything is 100% perfect. But over the next few days, I will make sure everything I can do to get the team back into shape and also to make sure all Moderators will do their job properly. If they don't want to do it properly then I will have to dismiss them.

[Homosexual]

I have to agree with everyone: the Moderators are becoming worse and worse. Hire new moderators.

[Alkaz]

I did see something like that the other day and it was a mistake made by a super moderator which is just unacceptable. Consindering the quote which had been removed in the post two posts above, I dont think there was no need for the quote to accidently be missed at all.

They just need to take more time to actually go through and check things properly. A few people have said its just a mistake or what ever but simple things like Mint said shouldnt be happening anyway. It takes threads like this for them to be brought to someones attention to make sure that the/ir staff make sure they check things.

[lick]

It's just that people are not risking anything because of the way a certain moderator was was (editing every little thing and infracting for the most stupidest ******* things ever!!) and now everyone has left and if they do come on they dont post, even though the mod is not in the department anymore

[dogboy123]

I have to agree with everyone: the Moderators are becoming worse and worse. Hire new moderators.

Stop jumping on the bandwagon, state whats wrong with it how they can improve it, not hire ne ones. Everybody complains and yet they contribute no ways for it to be improved, don't expect miracles to happen when all your doing is posting negative comments

[Homosexual]

dogboy123, I'm not jumping on the bandwagon: I have numerous threads in the complains forum about this.

[dogboy123]

And the other half of my post?

[lick]

Stop jumping on the bandwagon, state whats wrong with it how they can improve it, not hire ne ones. Everybody complains and yet they contribute no ways for it to be improved, don't expect miracles to happen when all your doing is posting negative comments

Ironic coming from you seeing as your just agreeing and copying what Catszy said because she is your boss :S

i think managers should have minds of their own..

[Immenseman]

Right what the hell is wrong with management? People complain... rather than acknowledging their complaints they tell them they're on the "bandwagon". I think that's rude and demeaning and shouldn't be posted, certainly not by senior members. It's an opinion, it's not a nice opinion thus shouldn't be posted.

People are saying "that's just one example..." Right, so if there is one or two examples in every single complaints thread regarding moderation that's more than enough posts to show that change has to introduced. The moderation team isn't up to scratch I think this is widely known. The super moderators (not including Robbie!) quite simply aren't up to scratch. I suggest that a long hard look is done by the Forum Manager and some truths realised.

[dogboy123]

Ironic that the forum has nothing really to do with my department, and so now I cant have an opinion cause rosie has the same one.

@Jake: Yes I agree with you, but when they're not even stating why its bad or wrong just saying yeah I agree, then that looks to me like they're jumping on the band wagon. If they explained why and gave suggestions on how it could be changed, maybe not

[Immenseman]

Ironic that the forum has nothing really to do with my department, and so now I cant have an opinion cause rosie has the same one.
Setting the perfect example of how to be a manager right here.

edit; he edited his post before i quoted it.

[lick]

Right what the hell is wrong with management? People complain... rather than acknowledging their complaints they tell them they're on the "bandwagon". I think that's rude and demeaning and shouldn't be posted, certainly not by senior members. It's an opinion, it's not a nice opinion thus shouldn't be posted.

People are saying "that's just one example..." Right, so if there is one or two examples in every single complaints thread regarding moderation that's more than enough posts to show that change has to introduced. The moderation team isn't up to scratch I think this is widely known. The super moderators (not including Robbie!) quite simply aren't up to scratch. I suggest that a long hard look is done by the Forum Manager and some truths realised.

I said that in other words really and i got told things was being down about it loool


Ironic that the forum has nothing really to do with my department, and so now I cant have an opinion cause rosie has the same one. And if i want to impress rosie, ill do that over msn xx


and everyone is wondering why the forum is go to the ****? just look at the way he is speaking to me..

lmao manager material? i dont think so


@Jake, dw i got what he said :)

[dogboy123]

Setting the perfect example of how to be a manager right here.

edit; he edited his post before i quoted it.

Sorry I dont get you

Im not allowed an opinion cause people might think im not being a good manager :S

[Hecktix]

MG has said things will be done, so lets wait and see :)

I know things have been done already and I think they will have positve results on both moderation staff & members.

[Immenseman]

I said that in other words really and i got told things was being down about it loool
I'll believe it when I see it.

[Dinosaurawrr]

Jumping on the bandwagon? Or else loads of people just think the moderation and this forum is turning to complete and utter ****? ever think of that.

Matt and the mods keep saying "oh it's only one thread" there have been a few one threads and still nothings been done about it. He cant even get his mods to do their jobs properly, and was even about to give a forum member moderator permissions to the Runescape section just to sort it out because his mods can't. The only people that think Matt is a good manager all the time is his staff and people who he talks to on Habbo, i agree he is good sometimes but it's clear that people are complaining over and over about the moderation.. and nothing is been done.

for starters.
is there any need to swear in this post? if you have a probleme with the forum then pm managment okay?

and secondly
matts staff is not the only people who think he does a good job you CANNOT speak for everyone on this forum hun.
i personally think matt does a great job as manager some of matts mods may not be great but if they was that bad matt would let them go
if matts sooooo bad as you say he is then why isnt he fired? he has alot to deal with and i think he does a good job at what he does.

you are allowed your opinion but you need to know your opinion does not go for everyone...
so yeah thats al i wanted to say

sorry to jst pick yours but yours just kid of stood out

[Inseriousity.]

I have never seen any unprofessionalism from the moderation personally. Missing a few edits is unprofessional now? No, making mistakes is a part of being human.

I'm not saying that the moderation department smells of roses (which department does? Alex3213 gives off bad B.O in the competitions department) and there is room for improvement but as it's an online job, the moderation department takes a lot of slack and they should be commended for remaining professional the majority of the time (giving small amount of leeway for mistakes again). I think the title of this thread should be revised.

[lick]

Sorry I dont get you

Im not allowed an opinion cause people might think im not being a good manager :S

No, the way you spoke to me... and then edited it. Thats why you're not setting a good example babe

[dogboy123]

No, the way you spoke to me... and then edited it. Thats why you're not setting a good example babe

It wasnt rude, it was sarcasm. If you found it rude then I'm sorry

[lick]

for starters.
is there any need to swear in this post? if you have a probleme with the forum then pm managment okay?

and secondly
matts staff is not the only people who think he does a good job you CANNOT speak for everyone on this forum hun.
i personally think matt does a great job as manager some of matts mods may not be great but if they was that bad matt would let them go
if matts sooooo bad as you say he is then why isnt he fired? he has alot to deal with and i think he does a good job at what he does.

you are allowed your opinion but you need to know your opinion does not go for everyone...
so yeah thats al i wanted to say

sorry to jst pick yours but yours just kid of stood out


I can speak for most people "hun" with what i posted. I would probably consider your opinion if you used some of the forums other than staff forums because i never see you post and therefor think you have no idea what the moderation is like, and the mods dont deal with you because your staff. And i never said Matt was so bad.. read? i said he is good sometimes


and the only reason you picked mine is because i was attacking your precious Mattgarner


It wasnt rude, it was sarcasm. If you found it rude then I'm sorry

If it was only sarcasm why remove it?

[Dinosaurawrr]

I can speak for most people "hun" with what i posted. I would probably consider your opinion if you used some of the forums other than staff forums because i never see you post and therefor think you have no idea what the moderation is like, and the mods dont deal with you because your staff. And i never said Matt was so bad.. read? i said he is good sometimes


and the only reason you picked mine is because i was attacking your precious Mattgarner



If it was only sarcasm why remove it?

just because i don't post don't mean i don't see it seriously there is a few things i have reported myself but everyone makes mistakes!
and as for the staff thing i have been in trouble on here before just because im staff don't mean i get inored and get away with everything trust me i would like to sometimes!
i know yu said he was good somtimes but sometimes is very little he is good alot more than everyone thinks he puts alot into this forum and alot of people seem to be mean to him for it and it isn't fair

and i didnt quote you because your attacking my ''prescious' matt yes he means lot to me but i am not quoting you for that reason
mind my spelling my keybourd isn't great lol

[dogboy123]

Dunno, knowing HxF someone would like make a big deal out of it

[Shox]

I think things on the forum side of Habbox are getting worse and worse and nothing is being done because management know they're still the most used Habbo Forum. ClubHabbo often has more members online, you'd think Habbox would up their game, but they haven't.

I agree, they could pick much better moderators but they appear to be reluctant to get rid of the people who don't do the job properly. Good thread.

Well, my opinion on moderation with habbo-related forums, is this:

Most of your fan base is 11-14 year olds. Which means a lot of failures rates, i'm not saying a 14 year old isn't capable of moderating a forum, it's just that, some of them, aren't mature enough, and can't handle there job properly, they basically do it for the name color, and a special rank badge. When things get tough they hide. It doesn't get caught because someone is not there holding their hand.

[lick]

just because i don't post don't mean i don't see it seriously there is a few things i have reported myself but everyone makes mistakes!
and as for the staff thing i have been in trouble on here before just because im staff don't mean i get inored and get away with everything trust me i would like to sometimes!
i know yu said he was good somtimes but sometimes is very little he is good alot more than everyone thinks he puts alot into this forum and alot of people seem to be mean to him for it and it isn't fair

and i didnt quote you because your attacking my ''prescious' matt yes he means lot to me but i am not quoting you for that reason
mind my spelling my keybourd isn't great lol

If i knew how much Matt meant to you i would not have said all those nasty things about him!!!

[Dinosaurawrr]

If i knew how much Matt meant to you i would not have said all those nasty things about him!!!

right course ya woudent
;)

[H0BJ0B]

This thread's first post was flawed in that it was too vague. In order to make an accusation, you need to explain it and then provide evidence. There was no evidence provided with this, and only presented later, with which one case was issued. I believe every member has the right to state something they see wrong with Habbox, and management will WELCOME such posts. However, to claim something without proof, or to post something which needn't be up for discussion, just a polite reminder, isn't right. Sending a PM to Matt would have been sufficient so he could simply post in the Moderator Staff's forum about the issue. One problem doesn't make someone or something unprofessional.

The amount of staff getting themselves involved in this thread is unbelievable. What's even more ludicrous is the amount of staff being rude in this thread. I am not going to single out anybody, and thus won't provide evidence as I have just stated one should; however, being sarcastic to a member who may be being rude to you or stating a fault with Habbox, or rebutting what has been said in a biased manner is WRONG.

Looking through the thread, I see only one or two staff members who answered Mint's argument/query politely and correctly, as a staff member representing Habbo's BIGGEST and BEST fansite should.

Many of you need to take a step back, and look at what you're doing. If someone spoke to you in your manner, NO MATTER WHAT HAD BEEN SAID TO YOU, would you appreciate it? For many of you, I can and WILL answer that for you - no. Pick up your game. If you were under my command, I would send you a serious warning about your posts - and that's about three, four, possibly five of you.

Again, I believe every member has a say in THEIR forum.

But I also believe staff members should hold back on commenting unless it's to do with them, or they have something positive to say. Personally, I am quite saddened that the level of staffing has drooped to this standard.

Good night.

[Kardan]

Right. It's pretty obvious that the moderation needs vastly improving as of late, but we've had about 4 threads like this in a week? MG can't improve things over night, so everyone just hold your bloody horses.

[RandomManJay]

He's already stressed to us how important it is for us to straighten up our act so hopefully things will get better within the next week or two.

[Catzsy]

Right what the hell is wrong with management? People complain... rather than acknowledging their complaints they tell them they're on the "bandwagon". I think that's rude and demeaning and shouldn't be posted, certainly not by senior members. It's an opinion, it's not a nice opinion thus shouldn't be posted.

People are saying "that's just one example..." Right, so if there is one or two examples in every single complaints thread regarding moderation that's more than enough posts to show that change has to introduced. The moderation team isn't up to scratch I think this is widely known. The super moderators (not including Robbie!) quite simply aren't up to scratch. I suggest that a long hard look is done by the Forum Manager and some truths realised.

Jake, Mint was posting a thread about not removing edits. It is not demeaning to suggest that he is jumping on the bandwagon it is my opinion which he or you can agree with or not and I am not going to complain if there is a disagreement.

It is not a big issue relating to general standard - it is just an error that happens occasionally when a mod is busy and has been happening since I joined the forum so it is not symptomatic of the present moderation. The mods are not robots and therefore cannot be expected to perform 100% without error. This is easily dealt with by reporting the post.
Also in the poll what you are saying is not really evidenced. The vast majority of the forum voted that the moderation was average or better. There is always room for improvement and I believe that you have been listened to and the appropriate action taken.



I can speak for most people "hun" with what i posted. I would probably consider your opinion if you used some of the forums other than staff forums because i never see you post and therefor think you have no idea what the moderation is like, and the mods dont deal with you because your staff. And i never said Matt was so bad.. read? i said he is good sometimes

and the only reason you picked mine is because i was attacking your precious Mattgarner If it was only sarcasm why remove it?

Sorry I cannot take the remark in bold seriously - who are most people and how many are you talking for? Also Ben has his own mind and can post what he likes - agree or disagree with me that's up to him. Because you have never seen Ben post mean that he has no idea what moderation is like?
Perhaps he just does not use the same forums as you:S I can also disagree with you when I say that you do not actually know enough about what Matt does or does not do to make an informed opinion either. He is a very good Forum Manager with whom the majority of forum members have no issue with otherwise they would be posting here. He is flexible and open minded to problems & change and will openly consider complaints. Just because he does not agree with everbody's opinions does not make him a bad manager. In fact if he did agree with everybody he would be a bad manager.


It's just that people are not risking anything because of the way a certain moderator was was (editing every little thing and infracting for the most stupidest ******* things ever!!) and now everyone has left and if they do come on they dont post, even though the mod is not in the department anymore

Why be vague here? If you are accusing an ex-mod of doing of this - provide the evidence and complain otherwise it looks like you are complaining for the sake of it. Who is everybody? I only know of one who doesn't post much anymore and one who is banned. Everyone else seems to be pretty much present and correct.

[Hecktix]

Right. It's pretty obvious that the moderation needs vastly improving as of late, but we've had about 4 threads like this in a week? MG can't improve things over night, so everyone just hold your bloody horses.

Kardan is right here.
I know MG is working on something for all moderators and im pretty sure it'll help all of us improve.

A couple of us, including myself got lost in a lot of these complaints and forgot what moderation was truly about.

Following some words from Catzsy this has changed. Moderation has recently become harsh and in some areas picky. This includes my moderation. However after talking to Matt, Catzsy and other of my fellow moderators I can promise members that MattGarner is creating new policies for moderation which will ensure we rise to our best again.

One thing I can guaruntee is fair and leniant moderation in the sports section. I removed the stickied thread earlier tonight and can say that members are free to communicate within that forum how they want to providing they stick by the general forum rules - like everywhere else on the forum.

I for one am a big fan of MattGarner's, not cause he's my manager or because i'm looking for something but because under MattGarner more positive things have happened to this forum than under any previous forum manager.

Here at Habbox we are a community. We must not forget this. Staff must not be seen as to be above normal members and we should all have equal respect for eachother.

Support TEAM GARNER and together we can succeed at being a community. It'd really help if we had your support.

[H0BJ0B]

Also Ben has his own mind and can post what he likes - agree or disagree with me that's up to him. Because you have never seen Ben post mean that he has no idea what moderation is like?

I don't see how this is correct. I am not having a 'stab' at anyone in this post, and my contributions to this thread are regarding the replies more than the topic I know, however Ben is a staff member. Ben's a manager. Ben does NOT have the right to state what he pleases in public, no matter whether he likes it or not. Staff are supposed to BACK all of Habbox's decisions (at least in public), no matter what they think.

If I was managing director of Aggy's Cleaning Services, and a customer and I were discussing a complaint they had in the middle of a conference with other staff members, a staff member would not be allowed to disagree with something I had said to the customer. They ESPECIALLY wouldn't be allowed if they weren't replying from the department the complaint was about.

Very well, HabboxForum is for everyone to enjoy, but it can be enjoyed without staff members opposing things reinforced by their superiors. There is such thing as a chain of command.

Again, Ben - I wasn't complaining about you, and Catzy, I'm not 'stabbing' you. However, staff members don't have the right to state what they like and be rude to the community. They are nothing without the community also.

Regarding Matt, I couldn't agree more. He, from what I can see, seems like a cool-headed, excellent manager, and seems to be taking the complaints and ideas from everyone. I'm sure he's overworked with the amount of complaints he gets, and something complaining in a POSITIVE manner would help him a lot.

invincible, that last one was a nice post.

[Catzsy]

I don't see how this is correct. I am not having a 'stab' at anyone in this post, and my contributions to this thread are regarding the replies more than the topic I know, however Ben is a staff member. Ben's a manager. Ben does NOT have the right to state what he pleases in public, no matter whether he likes it or not. Staff are supposed to BACK all of Habbox's decisions (at least in public), no matter what they think.

If I was managing director of Aggy's Cleaning Services, and a customer and I were discussing a complaint they had in the middle of a conference with other staff members, a staff member would not be allowed to disagree with something I had said to the customer. They ESPECIALLY wouldn't be allowed if they weren't replying from the department the complaint was about.

Very well, HabboxForum is for everyone to enjoy, but it can be enjoyed without staff members opposing things reinforced by their superiors. There is such thing as a chain of command.

Again, Ben - I wasn't complaining about you, and Catzy, I'm not 'stabbing' you. However, staff members don't have the right to state what they like and be rude to the community. They are nothing without the community also.

Regarding Matt, I couldn't agree more. He, from what I can see, seems like a cool-headed, excellent manager, and seems to be taking the complaints and ideas from everyone. I'm sure he's overworked with the amount of complaints he gets, and something complaining in a POSITIVE manner would help him a lot.

invincible, that last one was a nice post.

Actually Staff are allowed to have a personal view and express an opinion on anything - they don't have to agree with Habbox Policy but they do have to abide by the rules both forum and staff but apart from that they are entitled to their opinion. This forum was built on members & staff having the right to an opinion - it's not the army and nowhere can I see in this thread where either Ben or I have been rude to anybody. :S

[H0BJ0B]

I won't quote the staff forum's thread regarding rules due to it being against the rules, however the rules clearly state that a member shouldn't criticise another staff member, be it telling them they've broken a rule or disagreeing with them - which is what you said Ben was allowed to do.

I agree completely - staff are allowed to have a personal view and opinion - but they're not allowed to express it for public view if it undermines something another staff member of higher authority has said.

My post did not state Ben or yourself had been rude (despite having a different opinion on this), however I was posting stating that he isn't allowed to contradict what a higher ranking member has said. As stated at the start of my post, I was referring to your post, not this thread.

Again, I do not want to criticise anything you're saying here, and I respect your replies. I feel it would be best to perhaps remove our posts here and continue this elsewhere, due to the fact that this shows no teamwork within the staffing team whatsoever - which I completely understand.

[Hecktix]

You two swallowed up ma dramatic post with all your off topic shinanigans :P

Lets get back to discussing the moderation eh??
:D


Kardan is right here.
I know MG is working on something for all moderators and im pretty sure it'll help all of us improve.

A couple of us, including myself got lost in a lot of these complaints and forgot what moderation was truly about.

Following some words from Catzsy this has changed. Moderation has recently become harsh and in some areas picky. This includes my moderation. However after talking to Matt, Catzsy and other of my fellow moderators I can promise members that MattGarner is creating new policies for moderation which will ensure we rise to our best again.

One thing I can guaruntee is fair and leniant moderation in the sports section. I removed the stickied thread earlier tonight and can say that members are free to communicate within that forum how they want to providing they stick by the general forum rules - like everywhere else on the forum.

I for one am a big fan of MattGarner's, not cause he's my manager or because i'm looking for something but because under MattGarner more positive things have happened to this forum than under any previous forum manager.

Here at Habbox we are a community. We must not forget this. Staff must not be seen as to be above normal members and we should all have equal respect for eachother.

Support TEAM GARNER and together we can succeed at being a community. It'd really help if we had your support.

w

[Catzsy]

I won't quote the staff forum's thread regarding rules due to it being against the rules, however the rules clearly state that a member shouldn't criticise another staff member, be it telling them they've broken a rule or disagreeing with them - which is what you said Ben was allowed to do.
I agree completely - staff are allowed to have a personal view and opinion - but they're not allowed to express it for public view if it undermines something another staff member of higher authority has said.

My post did not state Ben or yourself had been rude (despite having a different opinion on this), however I was posting stating that he isn't allowed to contradict what a higher ranking member has said. As stated at the start of my post, I was referring to your post, not this thread.

Again, I do not want to criticise anything you're saying here, and I respect your replies. I feel it would be best to perhaps remove our posts here and continue this elsewhere, due to the fact that this shows no teamwork within the staffing team whatsoever - which I completely understand.

Referring to what you have said in bold I stated that he was allowed to have an opinion but nowhere have I stated that he is allowed to criticise another member of staff and I can't see he has anywhere in this thread. If anything your last paragraph could also be seen as criticizing staff by some and I also do not see any reason to remove the posts. The opinions here are about the moderation system and I am sure nvrspk4 would would not make a fuss If I disagreed on a point, and in fact I have in the past - he encourages free opinion. This is not criticizing the person it is having an opposing opinion which is allowed. Obviously I would expect Ben to follow my instructions in relation to the Habbox work as I am expected to follow nvrspk4's instructions in respect of my work but that's a completely different issue to having an opinion and being allowed to debate the system freely which quite often leads to improvements being made.

[H0BJ0B]

My main issue was your use of "what he likes" in your original rebuttal to my post. I agree that debates will usually lead to improvements being made, and that's how improvements are made - always.

Also, I did state that I understand the posts were wrong to be there, and thus the removal was suggested. I was not stating innocence against criticising anyone here, however was stating in a mannered way that I understand I have been and feel it'd be best to remove them.

Again, the reasoning for my statements suggesting we should remove these posts between you and I is as follows:
- Breaking Forum Rule A11 quoted below:

A11. Do not post pointlessly – A pointless post has no relevance to the topic, any previous post or is meaningless (ghnrgher etc). A pointless thread either has no meaning, is something posted that is not true (e.g. false story in news and rumours) or a thread that doesn't prompt a discussion (eg. post the colour of socks you're wearing).
- Breaking Staff Rule quoted below:

remember we are a team and we should be working together not arguing
- Breaking Staff Code of Conduct Suggestion quoted below:

You are to set a good example on the forums by keeping to ALL the rules.

I have no objection against leaving these posts be, however feel for the well-being of Habbox and the maintenance of professionalism we hold, they should be removed from public view.

[Catzsy]

My main issue was your use of "what he likes" in your original rebuttal to my post. I agree that debates will usually lead to improvements being made, and that's how improvements are made - always.

Also, I did state that I understand the posts were wrong to be there, and thus the removal was suggested. I was not stating innocence against criticising anyone here, however was stating in a mannered way that I understand I have been and feel it'd be best to remove them.

Again, the reasoning for my statements suggesting we should remove these posts between you and I is as follows:
- Breaking Forum Rule A11 quoted below:

- Breaking Staff Rule quoted below:

- Breaking Staff Code of Conduct Suggestion quoted below:


I have no objection against leaving these posts be, however feel for the well-being of Habbox and the maintenance of professionalism we hold, they should be removed from public view.

LOL:D so now you are telling me I have broken the rules. Classic! By the way I don't agree. Goodnight. :)

[H0BJ0B]

Catzy, I did not tell you you had broken the rules. I had stated that WE had broken the rules, and thus the posts should be removed.

The very reason I started this debate was due to posts such as the one you just made - ridiculing another member with phrases such as, "LOL:D" "Classic!" and "Goodnight. :)", as if you are being sarcastic and smug.

Catzy, I appreciate why you may be angry with me, however I, as stated previously, have involved BOTH of us in this wrong-doing. In order to do that, I myself have had to break another rule - telling one that they had broken a rule. For that, I apologise.

I feel I have kept myself preserved and well-mannered throughout, and believe to end an argument (for lack of a more positive word) in the manner you did was completely inappropriate.

However, it is getting late, and so I bid you farewell also. Good night.

[Catzsy]

Catzy, I did not tell you you had broken the rules. I had stated that WE had broken the rules, and thus the posts should be removed.

The very reason I started this debate was due to posts such as the one you just made - ridiculing another member with phrases such as, "LOL:D" "Classic!" and "Goodnight. :)", as if you are being sarcastic and smug.

Catzy, I appreciate why you may be angry with me, however I, as stated previously, have involved BOTH of us in this wrong-doing. In order to do that, I myself have had to break another rule - telling one that they had broken a rule. For that, I apologise.

I feel I have kept myself preserved and well-mannered throughout, and believe to end an argument (for lack of a more positive word) in the manner you did was completely inappropriate.

However, it is getting late, and so I bid you farewell also. Good night.

No I am not angry and if you found it sarcastic and smug then then that is how you have interpreted it - it was not intended in that way - hence the emoticons. Also I have not ridiculed anybody, anywhere in this thread. Neither of us has broken the rules:

A pointless post is a completely random statement such as 'I am wearing red socks' in the middle of a thread.

You may have been trying to say it is off-topic but that was changed by sierk years ago:


Rule C18 will be changed so that it is less strict. Posting off topic will from now on be allowed, as long as a post has some relation to a previous post in the thread.
This means it is no longer necessary to stick to the subject of a thread, as long as the post has something to do with an earlier post in the thread.

It is still not allowed to reply to a thread with a post that is completely random, which means it has no relation at all to the subject of the thread or to any other posts in the thread.

As far as I am concerned it is not an argument - I am just posting an opposing opinion.

Also I do not believe I have broken any rules but if you feel I have please feel free to report it.

[H0BJ0B]

I am unsure of where you are quoting this from, as the Forum Rules (http://www.habboxforum.com/faq.php?faq=rules_main#faq_rules_forum) do not lead on to a C18, and rule A11 is still posted to the public, under Forum Rules (http://www.habboxforum.com/faq.php?faq=rules_main#faq_rules_forum), as what I had quoted. Therefore, in effect, we are breaking the rules. If the rules need to be updated, I suggest you contact the relevant person involved (probably MattGarner).

Furthermore, whether you are concerned about it or not, this is an argument (http://dictionary.reference.com/browse/argument). I quote:

-noun
1. an oral disagreement; verbal opposition; contention; altercation: a violent argument.
2. a discussion involving differing points of view; debate: They were deeply involved in an argument about inflation.

I then quote you:

opposing opinion

Therefore, I believe we have indeed broken the rules. I quote the three rules again:

- Breaking Forum Rule A11 quoted below:

A11. Do not post pointlessly – A pointless post has no relevance to the topic, any previous post or is meaningless (ghnrgher etc). A pointless thread either has no meaning, is something posted that is not true (e.g. false story in news and rumours) or a thread that doesn't prompt a discussion (eg. post the colour of socks you're wearing).

- Breaking Staff Rule quoted below:

remember we are a team and we should be working together not arguing

- Breaking Staff Code of Conduct Suggestion quoted below:

You are to set a good example on the forums by keeping to ALL the rules.

Again, I have no objection against leaving these posts be, however feel for the well-being of Habbox and the maintenance of professionalism we hold, they should be removed from public view.

[HotelUser]

I don't go post crazy or anything, but from what I've noticed the moderation is as consistent as it was in years past.

[Catzsy]

I am unsure of where you are quoting this from, as the Forum Rules (http://www.habboxforum.com/faq.php?faq=rules_main#faq_rules_forum) do not lead on to a C18, and rule A11 is still posted to the public, under Forum Rules (http://www.habboxforum.com/faq.php?faq=rules_main#faq_rules_forum), as what I had quoted. Therefore, in effect, we are breaking the rules. If the rules need to be updated, I suggest you contact the relevant person involved (probably MattGarner).

Furthermore, whether you are concerned about it or not, this is an argument (http://dictionary.reference.com/browse/argument). I quote:


I then quote you:


Therefore, I believe we have indeed broken the rules. I quote the three rules again:

- Breaking Forum Rule A11 quoted below:


- Breaking Staff Rule quoted below:


- Breaking Staff Code of Conduct Suggestion quoted below:


Again, I have no objection against leaving these posts be, however feel for the well-being of Habbox and the maintenance of professionalism we hold, they should be removed from public view.

":)"

I think I know the definition of a pointless post, Hobjob, and all Sierk's directions are still in force in respect of off-topic posting whether the number has been amended or not. As I stated before a pointless post has to be something random and completely unconnected with the the thread topic at all. EG brgsbsbsb in the middle of a thread.



1. an oral disagreement; verbal opposition; contention; altercation: a violent argument.
2. a discussion involving differing points of view; debate: They were deeply involved in an argument about inflation

I would go with number 2 here and would suggest that the rule applies to no 1

Now, I have to admit, that I am getting a little angry so it is best left and you can report my posts if you want to. Thanks.

[Misawa]

Well, it isn't "unprofessional" because they aren't professionals. But yes, for the most part they're awful. It's what happens when you give power to kids.

[H0BJ0B]

Of course, I understand.

Saying you think you know the rule doesn't change the fact that the current rule enforced is as stated in my posts. That is something you will need to bring up with forum management, as I'm sure you do quite often due to your position.

Furthermore, both 1 and 2 describe the same thing. This is an argument. I believe this has escalated to the level the staff rule is referring to.

I will indeed be reporting both you and I to nvrspk4 for disciplining and the possible removal of these posts.

Thanks, good night.

[Shox]

Well, it isn't "unprofessional" because they aren't professionals. But yes, for the most part they're awful. It's what happens when you give power to kids.

That's exactly the point I was trying to get across with my post, earlier in this thread.

[Immenseman]

Right so the thread is about "Unprofessional Moderation". It's generally agreed that unprofessional is the wrong word, however I think we all understand what the forum member is putting across. Then in the middle of this thread we have two staff members bickering. Admittedly not forum staff yet it still speaks volumes.

I'm glad that the Forum Manager and the moderators are finally acknowledging they've been in the wrong and are trying to change their ways. I'm glad about this yet there is still a lot of room for improvement and I still think he needs to get tougher with staff and dismiss some of them. However, that's just my opinion and I have the decency to respect his (something staff could learn about - respecting others) even if they are contrasting to mine.

[Catzsy]

Right so the thread is about "Unprofessional Moderation". It's generally agreed that unprofessional is the wrong word, however I think we all understand what the forum member is putting across. Then in the middle of this thread we have two staff members bickering. Admittedly not forum staff yet it still speaks volumes.

I'm glad that the Forum Manager and the moderators are finally acknowledging they've been in the wrong and are trying to change their ways. I'm glad about this yet there is still a lot of room for improvement and I still think he needs to get tougher with staff and dismiss some of them. However, that's just my opinion and I have the decency to respect his (something staff could learn about - respecting others) even if they are contrasting to mine.

So when two members of staff are discussing points it is bickering? There is no gag order on staff - you would be the first to complain if there were, Jake. Hobjob is entitled to his opinion on interpreting the rules as I am entitled to mine but I am not going to sit back while somebody makes wrong assumptions, for whatever, reason, about one of my managers when they don't deserve it as I see it. I pulled out of the discussion when I started to get angry - if I hadn't you would have a point.

[Immenseman]

Well when you're accusing each other of breaking the rules. Having to apologise and having to leave the thread because you get angry. I don't see that as healthy discussion. You can't say staff can act like members because members aren't representing Habbox, staff are. Throughout this thread, I don't think staff members have represented Habbox very well. Not just you but quite a few people. It's been mentioned by two others throughout this thread also so it isn't just me who has noticed it.

[Catzsy]

Well when you're accusing each other of breaking the rules. Having to apologise and having to leave the thread because you get angry. I don't see that as healthy discussion. You can't say staff can act like members because members aren't representing Habbox, staff are. Throughout this thread, I don't think staff members have represented Habbox very well. Not just you but quite a few people. It's been mentioned by two others throughout this thread also so it isn't just me who has noticed it.

Well I will have to agree to diagree with you here I am afraid. I didn't apologise I stated why I was leaving it. Strong debate of a subject has always been allowed and staff have every right to put across their point - I didn't accuse him of breaking the rules. It was a discussion on interpretation of the rules which happens daily. If it had been a member and a member of staff it would have been no different. I believe the thread has been dealt with on its merits - I am sure Mint would perhaps like to come back and comment?

[Immenseman]

That's why staff members have had to retract statements and two of the three I can think of have apologised in the thread for being in the wrong. Even they admit it so I'm not 100% sure why you're sticking up for them when they've already apologised for their misconduct. Nothing major, granted. Still not setting a good example.

I'm sure he will reply as and when he's online.

[Catzsy]

That's why staff members have had to retract statements and two of the three I can think of have apologised in the thread for being in the wrong. Even they admit it so I'm not 100% sure why you're sticking up for them when they've already apologised for their misconduct. Nothing major, granted. Still not setting a good example.

I'm sure he will reply as and when he's online.


Excuse me? I was supporting Ben who was not in the wrong as far as I could see. This thread was about something could have just been reported and the mistake has been since time immemorial. Everyone at some time has forgotten to remove quotes usually because they are busy elsewhere. I do not think this thread was about your recent experiences, Jake.

[Immenseman]

He wasn't in the wrong yet he apologised? I never said the thread was about my experiences, you just think I'm complaining due to my personal experiences which I find quite rude. I want the moderation to improve for the whole of Habbox and you should feel the same.

I know this thread isn't necessary highlighting the frailties of the department but it's just yet another example, of which there are many, on how sloppy the moderation has slumped to.

[Catzsy]

It wasnt rude, it was sarcasm. If you found it rude then I'm sorry

He wasn't in the wrong yet he apologised? I never said the thread was about my experiences, you just think I'm complaining due to my personal experiences which I find quite rude. I want the moderation to improve for the whole of Habbox and you should feel the same.

The first quote is what he said - he is not saying he is in the wrong he is saying if the other member interpreted it as rude he is sorry. There is a great deal of difference. I wasn't supporting this as it happens. I was supported his right to state his opinion when some were saying that he didn't have the right because he was staff and shouldn't be seen to have an opposing view to somebody higher. The second example was somebody saying that he only posted because I was his boss and shouldn't have a view because he didn't post in a particular area of the forum basically. :S This is complete nonsense as far as I am concerned and he didn't deserve it and staff should not have to take it.




I know this thread isn't necessary highlighting the frailties of the department but it's just yet another example, of which there are many, on how sloppy the moderation has slumped to.

Well you might find it rude but I actually found it rude that your post implied that I was supporting the recent infraction given to you and you well know I didn't but that has been dealt with and discussed very thoroughly already on here. Of course I am keen to see fair moderation for everybody and I am quite offended that you even have to say 'you should feel the same'. I am glad you agree that the thread wasn't necessary and the point could have been made in one of the other moderation threads or simply reported.

[The Professor]

Wow this thread has certainly been an interesting read! So as not to fuel the argument any more I won't name names or anything but I think some of the conduct in this thread from staff has been appalling, maybe worthy of MAD himself :P I'll be putting together some sort of PM for nvr and I hope to God it doesn't continue because staff have traditionally been the calm, professional ones with the members traditionally being the ones fuelling offtopic arguments and stuff! I trust nvr will sort it though :)

Just to get back on topic, I seem to remember the issue of not checking quotes was brought up a while back (I think I suggested making it a rule that you couldn't quote rulebreaking posts but it was quickly shot down :P) so its a bit disappointing that it's still happening but if Matt says he's sorting stuff out I think we should give him a grace period and see how things are in a week or two!

[Kardan]

Habbox Staff should be able to say what they want, and if it breaks the rules then they get a warning and say, after 3 or so warnings, they're fired. Simple as. Just because you're staff doesn't mean you can't have your own opinion, or point out faults within the team.

What are people being so arsey about what staff can and can't say? If a staff member doesn't like something, they should be able to say it, if members are allowed to say it, why can't staff, who are supposed to be higher ranking than just an ordinary member like me?

As long as the post isn't directly attacking anyone, such as saying I think Manager X is crap and Moderator Y is utterly disrespectful, then it's fine.

Just because somebody works in a help desk or DJ's on the site doesn't mean they shouldn't be allowed to voice their opinions.

To the people that say, staff are representing Habbox... calm down. Yes, they're representing Habbox so they shouldn't be breaking the rules every five minutes, but that doesn't mean they don't have the freedom of speech to say what they say. If they have problems with specific people they should bring it up to whoever leads that department, but if it's just a general problem, why shouldn't they be allowed to say it?

Honestly, answer me this. What teenager will go "Oh god, a Forum MOD thinks the moderating on the forum needs improving... better not go there".

And for those attacking those in charge of moderation, I had to manage a team of about 10 that were attacked by thousands of users all around the year, aswell as working with 6 other teams with limited management above me. It's a hard job, things can't change over night.

[Immenseman]

Ironic coming from you seeing as your just agreeing and copying what Catszy said because she is your boss :S

i think managers should have minds of their own..


I said that in other words really and i got told things was being down about it loool




and everyone is wondering why the forum is go to the ****? just look at the way he is speaking to me..

lmao manager material? i dont think so


@Jake, dw i got what he said :)


No, the way you spoke to me... and then edited it. Thats why you're not setting a good example babe


Well, my opinion on moderation with habbo-related forums, is this:

Most of your fan base is 11-14 year olds. Which means a lot of failures rates, i'm not saying a 14 year old isn't capable of moderating a forum, it's just that, some of them, aren't mature enough, and can't handle there job properly, they basically do it for the name color, and a special rank badge. When things get tough they hide. It doesn't get caught because someone is not there holding their hand.


This thread's first post was flawed in that it was too vague. In order to make an accusation, you need to explain it and then provide evidence. There was no evidence provided with this, and only presented later, with which one case was issued. I believe every member has the right to state something they see wrong with Habbox, and management will WELCOME such posts. However, to claim something without proof, or to post something which needn't be up for discussion, just a polite reminder, isn't right. Sending a PM to Matt would have been sufficient so he could simply post in the Moderator Staff's forum about the issue. One problem doesn't make someone or something unprofessional.

The amount of staff getting themselves involved in this thread is unbelievable. What's even more ludicrous is the amount of staff being rude in this thread. I am not going to single out anybody, and thus won't provide evidence as I have just stated one should; however, being sarcastic to a member who may be being rude to you or stating a fault with Habbox, or rebutting what has been said in a biased manner is WRONG.

Looking through the thread, I see only one or two staff members who answered Mint's argument/query politely and correctly, as a staff member representing Habbo's BIGGEST and BEST fansite should.

Many of you need to take a step back, and look at what you're doing. If someone spoke to you in your manner, NO MATTER WHAT HAD BEEN SAID TO YOU, would you appreciate it? For many of you, I can and WILL answer that for you - no. Pick up your game. If you were under my command, I would send you a serious warning about your posts - and that's about three, four, possibly five of you.

Again, I believe every member has a say in THEIR forum.

But I also believe staff members should hold back on commenting unless it's to do with them, or they have something positive to say. Personally, I am quite saddened that the level of staffing has drooped to this standard.

Good night.


Well, it isn't "unprofessional" because they aren't professionals. But yes, for the most part they're awful. It's what happens when you give power to kids.


Wow this thread has certainly been an interesting read! So as not to fuel the argument any more I won't name names or anything but I think some of the conduct in this thread from staff has been appalling, maybe worthy of MAD himself :P I'll be putting together some sort of PM for nvr and I hope to God it doesn't continue because staff have traditionally been the calm, professional ones with the members traditionally being the ones fuelling offtopic arguments and stuff! I trust nvr will sort it though :)

Just to get back on topic, I seem to remember the issue of not checking quotes was brought up a while back (I think I suggested making it a rule that you couldn't quote rulebreaking posts but it was quickly shot down :P) so its a bit disappointing that it's still happening but if Matt says he's sorting stuff out I think we should give him a grace period and see how things are in a week or two!

+1 to these.

[Grig]

I actually think that Matt is doing a really good job within the forums. Sure some new moderators may make a fault here and there but you cannot expect them to be pre-programed robots who know every single little detail in moderating. Sure, they are humans, and I feel moderation after a bit of experience and feedback from the manager(s) becomes a natural thing. I do not see many of the more exprienced moderators being at faut. It isn't an easy job, sure, you need to make a rational decision whether or not what a person said was rude or acceptable for a forum such as Habbox.

I'm sure Matt gives moderators feedback and they do improve, there hasn't always been perfection achieved within the moderation team and I don't think there ever will be - though if you do think you were warned or infracted wrongly there is a system in place, it's really as simple as that. I have not really seen things go down within the forums and a claim like this needs to really be backed up with rational evidence, constructive critisism is one thing compared to just complaining blindly.

That's my five cents on the issue. Thanks.

[The Professor]

Habbox Staff should be able to say what they want, and if it breaks the rules then they get a warning and say, after 3 or so warnings, they're fired. Simple as. Just because you're staff doesn't mean you can't have your own opinion, or point out faults within the team.

What are people being so arsey about what staff can and can't say? If a staff member doesn't like something, they should be able to say it, if members are allowed to say it, why can't staff, who are supposed to be higher ranking than just an ordinary member like me?

-snip-

I know can I only speak for myself but I think most of the other posters agree with me; I don't have a problem with what they say but how they say it. Staff have always been the calm ones and I think it's given habbox a superb public image when they act professionally and its the members kicking up the fuss :)

[Immenseman]

I actually think that Matt is doing a really good job within the forums. Sure some new moderators may make a fault here and there but you cannot expect them to be pre-programed robots who know every single little detail in moderating. Sure, they are humans, and I feel moderation after a bit of experience and feedback from the manager(s) becomes a natural thing. I do not see many of the more exprienced moderators being at faut. It isn't an easy job, sure, you need to make a rational decision whether or not what a person said was rude or acceptable for a forum such as Habbox.

I'm sure Matt gives moderators feedback and they do improve, there hasn't always been perfection achieved within the moderation team and I don't think there ever will be - though if you do think you were warned or infracted wrongly there is a system in place, it's really as simple as that. I have not really seen things go down within the forums and a claim like this needs to really be backed up with rational evidence, constructive critisism is one thing compared to just complaining blindly.

That's my five cents on the issue. Thanks.

That's the thing though. This claim has been backed up with one example. There are around 6 threads most of them have more than one valid example of poor moderation. Just because you've read this thread and seen one example doesn't mean it's a blind complaint, it's very valid.

You can't just dismiss them. At least it appears Matt has acknowledged things have slipped and is planning to improve them which is a good sign for all users.

[RandomManJay]

Here's a suggestion to all users, including staff. Just leave this thread be, all of you have already disgraced yourselves and Habbox in the space of just one night and I'd rather see at least some dignity survive. You already know that Matt has told the moderation staff that we've been laxing and that we need to straighten up and get back on top and from what else I've heard, changes could be coming which will make the moderation easier and better. So arguing like this isn't solving anything it's just adding fuel to the fire, you've went completely off-topic at least twice now going on about whose in the right and whose in the wrong about being allowed to voice your own opinion. So just everyone sit back and see if anything gets worked out, there's nothing more you can do.

[Immenseman]

Here's a suggestion to all users, including staff. Just leave this thread be, all of you have already disgraced yourselves and Habbox in the space of just one night and I'd rather see at least some dignity survive. You already know that Matt has told the moderation staff that we've been laxing and that we need to straighten up and get back on top and from what else I've heard, changes could be coming which will make the moderation easier and better. So arguing like this isn't solving anything it's just adding fuel to the fire, you've went completely off-topic at least twice now going on about whose in the right and whose in the wrong about being allowed to voice your own opinion. So just everyone sit back and see if anything gets worked out, there's nothing more you can do.

I genuinely don't think any non-staff members have disgraced themselves. Nobody has broken any rules, merely a discussion of opposing opinions. I don't think any one throughout the thread has been overly disruptive. I've already said I think some of the staff members are using the wrong mentality and demeaning peoples opinions rather than acknowledging them which as Professor-Alex pointed out has never been how things worked at Habbox.

[RandomManJay]

I genuinely don't think any non-staff members have disgraced themselves. Nobody has broken any rules, merely a discussion of opposing opinions. I don't think any one throughout the thread has been overly disruptive. I've already said I think some of the staff members are using the wrong mentality and demeaning peoples opinions rather than acknowledging them which as Professor-Alex pointed out has never been how things worked at Habbox.

Its the constant arguing and bickering thats been going on, habbox is supposed to be one community, no difference between staff and members, but they way this thread has lead out has completely destroyed that vaule, staff and members arguing with other staff and members about something which has already been put into fixing. Do you think that this thread would really look good to new and potential members who are on the forum and to habbo itself, it could damage the reason why Habbox is the most popular fan site.

[dogboy123]

I'm sorry I completely disagree.

If we all bottled it in just to paint a pretty picture habbox would get nowhere, and I wouldnt call it arguing, id class it as discussion.

[Immenseman]

Its the constant arguing and bickering thats been going on, habbox is supposed to be one community, no difference between staff and members, but they way this thread has lead out has completely destroyed that vaule, staff and members arguing with other staff and members about something which has already been put into fixing. Do you think that this thread would really look good to new and potential members who are on the forum and to habbo itself, it could damage the reason why Habbox is the most popular fan site.

I understand and acknowledge what you're saying but you're living in an ideal world. If there was no conflict it'd be no fun. You wouldn't have your job! Surely that would be more damaging for new users if the site wasn't seen as fun. This is a healthy debate which hasn't dropped to insulting people. Until that point I don't see an issue with it.

[RandomManJay]

I understand and acknowledge what you're saying but you're living in an ideal world. If there was no conflict it'd be no fun. You wouldn't have your job! Surely that would be more damaging for new users if the site wasn't seen as fun. This is a healthy debate which hasn't dropped to insulting people. Until that point I don't see an issue with it.

Move it to be debate forum then, then it can be really fun :D!

[Grig]

I'm sorry I completely disagree.

If we all bottled it in just to paint a pretty picture habbox would get nowhere, and I wouldnt call it arguing, id class it as discussion.

+ rep. This is true, by saying don't reply to this thread simply means we can't let our opinions be heard anymore. I think everyone deserves an opinion whether you agree or disagree.

[RandomManJay]

And it's back again, this is what I mean, by all means you can have your opinion, but why post the fact that you feel you are entitled to an opinion here where the issue was originally about the moderating which has already been put into fixing. Its just it seems to me that the issue that keeps cropping up shouldn't be debated here since it has nothing to do with the original topic and since it isn't in the debating forum etc. it can look like a full blown arguement between users and staff.

This is what I was getting at about the new users etc. they don't know what the debating and discussing is like on this forum, so what will they think when they see a thread like this.

[Mint]

"Oh my God" are the only words that can sum up the posts in this thread, and to be honest that's all I'm going to say about the posts as I don't want to get involved.

I agree that "Unprofessional Moderation" may well be a bit over the top but it just annoys me to see the Moderation Staff failing to meet the high standards that they use to meet. Sure, it's easy to miss a post containing an unedited quote when you are a Moderator and this will always happen the odd few times. But come on, it's happening day in, day out. This thread is only about one of the problems we now have with moderation, if I included them all then "Unprofessional Moderation" would be an understatement. As I have already said, most people on here would love to be a Moderator and this is forum has a lot of intelligent members, so why not hire them?

[Hecktix]

"Oh my God" are the only words that can sum up the posts in this thread that I created, and to be honest I'm not going to say anything more about the posts as I don't want to get involved.

I agree that "Unprofessional Moderation" may well be a bit over the top but it just annoys me to see the Moderation Staff failing to meet the high standards that they use to meet. Sure, it's easy to miss a post containing an unedited quote when you are a Moderator and this will always happen the odd few times. But come on, it's happening day in, day out. As I have already said, most people on here would love to be a Moderator and this is forum has a lot of intelligent members so why not hire them?!!

Moderation applications have recently closed Mint, we have done that last bit already and if you read my post earlier in the thread you will be able to see the reassurance that things are being done :)

[Chippiewill]

This is a healthy debate which hasn't dropped to insulting people

You're indirectly insulting every member of the Moderation team :rolleyes:

Also people are saying that habbox shouldn't fake perfection yet they want the moderators to agree with all of habbox's views.

Seriously you lot are disagreeing with each other. This thread is going round in circles with people making the same point that was mentioned 5 pages ago that is being dealt with / cannot be changed for obvious reasons. Not joking, this thread seems so pointless because the mods give in and you suddenly start demanding they do more :rolleyes:.

-waits for Jin to moan about the round in circles bit and close the thread-

[Immenseman]

You're indirectly insulting every member of the Moderation team :rolleyes:

Also people are saying that habbox shouldn't fake perfection yet they want the moderators to agree with all of habbox's views.

Seriously you lot are disagreeing with each other. This thread is going round in circles with people making the same point that was mentioned 5 pages ago that is being dealt with / cannot be changed for obvious reasons. Not joking, this thread seems so pointless because the mods give in and you suddenly start demanding they do more :rolleyes:.

-waits for Jin to moan about the round in circles bit and close the thread-

If you'd actually read the thread and other threads I have praised certain moderators. Which totally answers your point. I wouldn't make such ludicrous accusations without knowing the full facts because the inevitable result is you looking silly. -rep for false accusations and your troubles anyway.

[Hecktix]

I think this needs to stop right about now.

Why are we arguing when we all want the same thing???

We all want the best for our Community and the best way to get it is to work together.

Please guys, come on? The arguments in here are pointless, all of them and to be honest a lot of them have nothing to do with anything relevant to improving things on Habbox Forum.

Where's the Community Spirit?

[nvrspk4]

Right. It's pretty obvious that the moderation needs vastly improving as of late, but we've had about 4 threads like this in a week? MG can't improve things over night, so everyone just hold your bloody horses.


This thread's first post was flawed in that it was too vague. In order to make an accusation, you need to explain it and then provide evidence. There was no evidence provided with this, and only presented later, with which one case was issued. I believe every member has the right to state something they see wrong with Habbox, and management will WELCOME such posts. However, to claim something without proof, or to post something which needn't be up for discussion, just a polite reminder, isn't right. Sending a PM to Matt would have been sufficient so he could simply post in the Moderator Staff's forum about the issue. One problem doesn't make someone or something unprofessional.

QFT.

This thread does not seem to be sparking a constructive discussion on moderation, partially for the reasons stated above.

I think its fundamentally incorrect to say that the Forum Team has refused to listen, because Matt, and most of the Forum Managers I've worked with have a proven track record of responding admirably to community complaints and taking an enormous number on board.

That said, deciding when staff are out of line is the responsibility of myself and Sammeth, and I would appreciate it if nobody else took it upon themselves to judge the individual conduct of staff, at least publically. Following the correct path, as Professor-Alex stated he would do, and has done, will get you much better results. It is, in fact, a result of his PM that this is being dealt with at all.


I can see no good coming out of this thread, closed :)