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Richie
12-12-2009, 12:04 AM
Not convinced that you can make money from using Twitter (http://www.pcworld.com/article/172659/twitters_1_billion_question_whered_everyone_go.htm l)? These numbers from Dell might just change your mind. The computer maker says it has pulled in more than $6.5 million in revenue from its Twitter accounts.That’s only a fraction of the more than $60 billion Dell made in revenue last year, but it proves that the micro-blogging social network can be a moneymaking machine — even though it has a relatively small user base. Twitter’s user base can’t compete with that of Facebook, which was at 350 million (http://www.pcworld.com/businesscenter/article/183509/facebook_kills_regional_networks_in_privacy_revamp .html) at the last count, but the 18 million (http://mashable.com/2009/09/14/twitter-2009-stats/)-strong Twitter community is looking like a more lucrative market for companies such as Dell.


Lionel Mechaca, Chief blogger at Dell, says in a blog post (http://en.community.dell.com/blogs/direct2dell/archive/2009/12/08/expanding-connections-with-customers-through-social-media.aspx) that Dell’s (@DellOutlet (http://twitter.com/delloutlet)) main Twitter account now has close to 1.5 million followers. The company announced back in June that the account reached $3 million (http://www.pcworld.com/article/166613/dell_tweets_its_way_to_3_million_in_sales.html) in revenue. It’s now reached $6.5 million, thanks in part to sales from other Dell global Twitter accounts, such as Canada and Brazil.


Dell, the third largest makes of PCs, and started using Twitter around two years ago - posting links to offers on refurbished computers and answering customer questions. But Twitter users represent only a portion of the 3.5 million people (roughly the population of Chicago, to put in context) Dell says it reaches through other Web sites as well, such as Facebook, Direct2Dell, and IdeaStorm.


With companies like Dell generating significant revenue from Twitter, it will be interesting to see how Twitter itself monetizes this activity. It’s been three years since its launch, and Twitter has no apparent revenue model (http://www.pcworld.com/article/163076/twitter_no_rush_for_business_model.html), despite the site’s growing success. The company indicated (http://online.wsj.com/article/SB123793945676332341.html) in March that paid accounts are in the works, but there have been no announcements on the progress of this so far.
I never knew you could make money off twitter but flippin eck I know now!

xxMATTGxx
12-12-2009, 09:07 AM
I always knew you could make money of the sexy Twitter services. Congrats Dell! :D

Misawa
12-12-2009, 12:08 PM
I'm not surprised.

Black_Apalachi
12-12-2009, 12:46 PM
Do they basically mean they have obtained customers through Twitter and somehow calculated how many people heard of Dell through it and then how much money they spent?

I thought Twitter was for following celebrities and stuff, why would you follow a company?! :S

Misawa
12-12-2009, 12:52 PM
Companies now have a big presence on Twitter, like film studios. Paranormal Activity made over $100M at the box office and became an overnight sensation in the USA simply through Twitter. It's a hugely successful marketing tool.

dbgtz
21-12-2009, 08:06 PM
Its also good for communication to us, the community.

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