HxHD... [Archive] - HabboxForum

Immenseman

20-12-2009, 07:50 PM

There was that thread originally created about three weeks ago where it was criticised and I criticised it too. However, that thread seemed to be the kick up the backside the desk needed and although I haven't been online for a few days when I last was it had been busy for quite a number of days with 15+ in for hours on end.

It's only fair that if I'm going to criticise so openly I admit that I was wrong about management changes and that the desk seems to have turned itself around. Now I hope they can build on this and make sure it stays like it for a while. It was going through a bad patch which isn't the end of the world because after a while it was acknowledged and things got better :)

Meree.

20-12-2009, 07:57 PM

Agreed. There has been alot more staff there recently & i'm glad Dave finally did something about those 'e-rebels'.

Seatherny

20-12-2009, 07:58 PM

I see atleast 10 people in there now so thats good.

wixard

20-12-2009, 08:02 PM

Agreed. There has been alot more staff there recently & i'm glad Dave finally did something about those 'e-rebels'.

*REMOVED*

Edited by invincible (Forum Super Moderator): Please dont be rude

Meree.

20-12-2009, 08:05 PM

Tara, all you do is come in & troll & then wonder why you get banned. So how am I two faced then.

wixard

20-12-2009, 08:11 PM

i am SICK TO DEATH ;) of hearing this 'troll' term being used for just about everything... you've known me long enough to know that i'm hardly trolling, it's just how it is

and i don't care about the ban anymore anyways, it's the fact you act as if you think it's the right decision and that you're against me. YET you pop up on MSN saying the complete opposite to me, just sayin'

I DON'T WANT TO BE INVOLVED ANY LONGER, I'M OUT. PEACE

Calvin

20-12-2009, 08:11 PM

*REMOVED*

Edited by invincible (Forum Super Moderator): Please dont be rude

http://www.habbo.co.uk/habbo-imaging/avatarimage?user=hoteluser&action=std&direction=3&head_direction=3&gesture=agr&size=l TROLL! http://www.habbo.co.uk/habbo-imaging/avatarimage?user=hoteluser&action=std&direction=3&head_direction=3&gesture=agr&size=l

Edited by invincible (Forum Super Moderator): Please don't post pointlessly

Meree.

20-12-2009, 08:18 PM

Well thats the word for it. You walk in there and you are rude to almost everyone. Including staff as you walk out from being kicked. So no wonder you get banned. Secondly. I have said nothing to you on MSN disagreeing to what i'm stating. What I said is as follows:
Me- did u get perm from hxhd.
You- yh
Me- Why
You- nothing lol

Now thats hardly disagreeing. As for me thinking its right, yes I do, for the simple reason I am Habbox staff all round & learn to behave in official Habbox rooms. As should you if you want to be allowed in. Anyway, yes, peace out.

Edited by MattGarner (Acting Assistant General Manager): Please do not post to cause arguments.

Seatherny

20-12-2009, 08:29 PM

Now thats hardly disagreeing. As for me thinking its right, yes I do, for the simple reason I am Habbox staff all round & learn to behave in official Habbox rooms. As should you if you want to be allowed in. Anyway, yes, peace out.

Honestly, I don't like your attitude. I have seen many of your posts in this section over the last few weeks and it has shown to me that you cannot behave even on the forums - forget the radio or HxHD.
I think you are a classic example of the "elitism" that's been discussed lately.

Anyway its good to see the effort HxHD staff are putting in lately and have taken on board the suggestions which have been posted.

Meree.

20-12-2009, 08:33 PM

Honestly, I don't like your attitude. I have seen many of your posts in this section over the last few weeks and it has shown to me that you cannot behave even on the forums - forget the radio or HxHD.
I think you are a classic example of the "elitism" that's been discussed lately.

Anyway its good to see the effort HxHD staff are putting in lately and have taken on board the suggestions which have been posted.

Oh so stating my opinion is now wrong? I'm appauled.

HotelUser

20-12-2009, 09:02 PM

Guys, I think we shouldn't turn a positive thread into an argument here:P

There was that thread originally created about three weeks ago where it was criticised and I criticised it too. However, that thread seemed to be the kick up the backside the desk needed and although I haven't been online for a few days when I last was it had been busy for quite a number of days with 15+ in for hours on end.

It's only fair that if I'm going to criticise so openly I admit that I was wrong about management changes and that the desk seems to have turned itself around. Now I hope they can build on this and make sure it stays like it for a while. It was going through a bad patch which isn't the end of the world because after a while it was acknowledged and things got better :)

I'm also going to apologize for not acknowledging points made in the previous thread sooner than I did in the end. If such a thread occurred again I shall read more carefully.

Meree.

20-12-2009, 09:03 PM

Not my problem stating your opinion is so wrong nowadays.

scottish

20-12-2009, 09:06 PM

Whats happening with trials btw, 3 weeks or so since they should of ended now

It needs to get sorted soon as you need to open reqs/apps soon as you currently have what, 10 staff of your 16 limit (Cant remember exactly, but im sure its about 10)

and i disagree with meree about banning the 'e-rebels', as i might of been rude sometimes but even at that i helped more people than staff did rofl :S

Seatherny

20-12-2009, 09:06 PM

luce

20-12-2009, 09:16 PM

yeah i think it has got so much better recently i think it is all due to the staff sitting there and some conversation going to keep people staying really and inviting your f/l etc to get people interested and knowing about it :)

scottish

20-12-2009, 09:20 PM

i agree loads of staff always in there

http://img683.imageshack.us/img683/8563/screenshot134.png

:P

Sharon

20-12-2009, 09:38 PM

Honestly, I don't like your attitude. I have seen many of your posts in this section over the last few weeks and it has shown to me that you cannot behave even on the forums - forget the radio or HxHD.
I think you are a classic example of the "elitism" that's been discussed lately.

I think I agree with that.

i agree loads of staff always in there

http://img683.imageshack.us/img683/8563/screenshot134.png

:P

When was that?

scottish

20-12-2009, 09:43 PM

Today, 09:20 PM ish

HotelUser

20-12-2009, 09:46 PM

Great attitude for staff considering you were saying how well behaved you are :S

Anyway I shall PM Sammeth instead of trying to help you on here as you never listen.

And HotelUser, its good to see you listening too :) I always see you in the room so well done :)

I think you mean PM Matt Garner, as he is --~~FILL IN AGM (YAY MATT:D)~~--

Whats happening with trials btw, 3 weeks or so since they should of ended now

It needs to get sorted soon as you need to open reqs/apps soon as you currently have what, 10 staff of your 16 limit (Cant remember exactly, but im sure its about 10)

and i disagree with meree about banning the 'e-rebels', as i might of been rude sometimes but even at that i helped more people than staff did rofl :S

Trials did go on for a silly amount of time. They've being sorted though, that's all I can say for the time being:P.

dogboy123

21-12-2009, 12:14 PM

Ye trials went on a bit longer as it was Christmas and some had events booked etc. (not that we forgot)

Sorry about not getting those threads done sooner, and I'll test all the alt codes out and update them.

It's good ther people are seeing a difference as me and David deffo are, the staff have been more active, now the hmmm rule breakers have been banned the atmosphere has changed for the better and its great to see HxHD improve, after new year we'll be arraging for weekly quizes and other things so it should get even better :)

Sharon

21-12-2009, 10:09 PM

The ban of these 'e-rebels' hasn't done anything :P they just come in on other accounts, where you can't be bothered to kick them. Sorry to use her as an example but Tara was in there for like half an hour before anyone bothered

myke

21-12-2009, 10:14 PM

Dan2nd

21-12-2009, 10:33 PM

I agree, great improvement. Just there is a problem with a certain staff who was rude to me because i gave her a -rep on the forum. She asked who phone was and i said me and the rudeness followed.

http://i47.tinypic.com/2vmvqbr.png
http://i47.tinypic.com/33jimj9.png

Just and edit, the Habbo "Claim" was insulting me and Molly did nothing because he offered her plus rep and listened to her problems

http://i47.tinypic.com/2drgg3r.png
http://i47.tinypic.com/10h3z1j.png

If those screenshots haven't been taken out of context I hope that is looked into :O

It is nice to hear HxHD is doing better though well done David and Dogboy who I don't know :P

hah

21-12-2009, 10:38 PM

If those screenshots haven't been taken out of context I hope that is looked into :O

It is nice to hear HxHD is doing better though well done David and Dogboy who I don't know :P

Naa they aren't.

In the first one i said why are you still going on about the rep when you said you didnt care and she said "Yeahhh, can you stay out of my convos."

In the second one she dragged it out and it went of the screen but it was "I'd rather not talk to someone who isn't, Ummm let me find the word for this"
and then "Who isnt a right.....noob"

She then went on to say she didnt call me a noob.

The other two are really just what she didnt do when a user insulted me because they where sticking up for her.

Immenseman

21-12-2009, 11:31 PM

I'm sure your complaint will be looked at in great detail. However, I reckon most of the room who were in there could vouch that they're taking out of context and some not even about you and you just assumed they were, lmao, cute.

hah

21-12-2009, 11:38 PM

Immenseman

21-12-2009, 11:46 PM

i was in the room for all of that. firstly in the door and i'm even in some of the screenies. do you want to try any harder to get my attention lol

hah

21-12-2009, 11:52 PM

i was in the room for all of that. firstly in the door and i'm even in some of the screenies. do you want to try any harder to get my attention lol

No one noticed you so i doubt you where and I said you weren't there for some of them? Its kinda obv which one you are there for because you're in the scrennies :eusa_clap:rolleyes:

Immenseman

21-12-2009, 11:54 PM

No one noticed you so i doubt you where and I said you weren't there for some of them? Its kinda obv which one you are there for because you're in the scrennies :eusa_clap:rolleyes:

I'm not being funny or anything but I genuinely don't understand that post, especially not when I read my post that you quoted in your post. You're going to have to read mine again, grasp that and try again and I'll reply :) (I'm not just saying that because of the poor spelling and structure, just confused...)

hah

21-12-2009, 11:56 PM

HotelUser

22-12-2009, 01:05 AM

I'm not being funny or anything but I genuinely don't understand that post, especially not when I read my post that you quoted in your post. You're going to have to read mine again, grasp that and try again and I'll reply :) (I'm not just saying that because of the poor spelling and structure, just confused...)

I know you use the account claim but I don't know who owns and/or uses Escalates.

As far as that screenshot goes I'll try to find out what went down. Maybe I'm overtired (no sleep last night) but I'm having trouble making sense of it, and sort of curious as to why some of what Molly says is blanked out. If someone who was there wants to PM me explaining abit better that would be great:)

wixard

22-12-2009, 01:05 AM

*REMOVED*

Edited by invincible (Forum Super Moderator); Please don't be rude to others.

hah

22-12-2009, 03:29 PM

I know you use the account claim but I don't know who owns and/or uses Escalates.

As far as that screenshot goes I'll try to find out what went down. Maybe I'm overtired (no sleep last night) but I'm having trouble making sense of it, and sort of curious as to why some of what Molly says is blanked out. If someone who was there wants to PM me explaining abit better that would be great:)

What has the account Escalates got to do with anything?
Roxy was there last night when this was all been said but im not sure if she was afk or brb when Molly was being rude to me. I don't really expect you to do anything because you never punish your staff and you hole grudges against users and im one of those user so you wouldn't do anything really even tho you say you are.

As for the blanked out text, it was filter avoiding :S:S

Chippiewill

23-12-2009, 12:31 AM

dogboy123

23-12-2009, 03:36 PM

Why on earth is everyone applauding the Help Desk staff who are suddenly in the help desk more? They're in there all of a sudden because they aren't at school any more? Why make the conclusion that change has been made?

We're not robots, i frankly am glad most staff arent in there as it shows they go to school/college w.e, education before habbox. Hopefully when school/college starts again the activity will stay high. But there's no point complaining we're not active in school hours as I wouldn't expect it to be

Meree.

23-12-2009, 03:39 PM

Hecktix

23-12-2009, 03:43 PM

I'm agreeing with you there Ben. Alot of people complain that there is hardly anyone in there sometimes, but they don't realise we have college/school/uni.

It's a good point, some people obsessed with Habbox skip school etc to come one, when I was community staff people booked events/dj slots on christmas day.

hah

23-12-2009, 03:45 PM

It's a good point, some people obsessed with Habbox skip school etc to come one, when I was community staff people booked events/dj slots on christmas day.

you haven't gone to school in a month because you said

Habbox > education

:8:8

Meree.

23-12-2009, 03:46 PM

It's a good point, some people obsessed with Habbox skip school etc to come one, when I was community staff people booked events/dj slots on christmas day.

Thanks :) yeah, I know a few who have done that. I was gonna DJ on Xmas, and decided not to. But then of course I didn't have to. If you get me. ;)

hah

23-12-2009, 03:51 PM

Thanks :) yeah, I know a few who have done that. I was gonna DJ on Xmas, and decided not to. But then of course I didn't have to. If you get me. ;)

why would you wanna come on Habbo Christmas day let alone dj

Meree.

23-12-2009, 03:51 PM

why would you wanna come on Habbo Christmas day let alone dj

That's what I was thinking. Hense why I unbooked it :)

hah

23-12-2009, 03:52 PM

That's what I was thinking. Hense why I unbooked it :)

or got fired

Robbie

23-12-2009, 03:57 PM

why would you wanna come on Habbo Christmas day let alone dj

What if you got a new computer/laptop for christmas and wanted to test it all out?

hah

23-12-2009, 03:58 PM

What if you got a new computer/laptop for christmas and wanted to test it all out?

test what? the speed at which habbo loads up for you............ ok whatever makes up happy

Chippiewill

23-12-2009, 05:28 PM

We're not robots, i frankly am glad most staff arent in there as it shows they go to school/college w.e, education before habbox. Hopefully when school/college starts again the activity will stay high. But there's no point complaining we're not active in school hours as I wouldn't expect it to be

I never said that you should be in more during school time, I'm saying that people shouldn't be praising for something that should have happened regardless. Also improvements could be made, if you hired up to your staff limit then there can be a higher number of staff in during less busy hour and I never said that people should be there during SCHOOL hours, just outside school hours which was the main problem.

HotelUser

23-12-2009, 06:20 PM

I never said that you should be in more during school time, I'm saying that people shouldn't be praising for something that should have happened regardless. Also improvements could be made, if you hired up to your staff limit then there can be a higher number of staff in during less busy hour and I never said that people should be there during SCHOOL hours, just outside school hours which was the main problem.

I must admit, I find your post highly and unnecessarily negative and I'm not quite sure why you even brought that up.

What has the account Escalates got to do with anything?

Nothing really concerning you:P

Roxy was there last night when this was all been said but im not sure if she was afk or brb when Molly was being rude to me. I don't really expect you to do anything because you never punish your staff and you hole grudges against users and im one of those user so you wouldn't do anything really even tho you say you are.

As for the blanked out text, it was filter avoiding :S:S

Perhaps you could PM me the screenshots without the avoided filter text blanked out.

hah

23-12-2009, 06:23 PM

i dont have the origanls lol i just print screened, pasted, cropped, blackout and saved.... lol

Chippiewill

23-12-2009, 06:37 PM

I must admit, I find your post highly and unnecessarily negative and I'm not quite sure why you even brought that up.

You need to learn (As well as DogBoy) that anyone who is managing needs to take on-board criticism and not just ignore it because it is 'negative' and I brought it up because after Christmas when the same problem arises of low activity because all the staff are busy with school work you are going to have everyone at your heels demanding answers.

HotelUser

23-12-2009, 06:55 PM

You need to learn (As well as DogBoy) that anyone who is managing needs to take on-board criticism and not just ignore it because it is 'negative' and I brought it up because after Christmas when the same problem arises of low activity because all the staff are busy with school work you are going to have everyone at your heels demanding answers.

I'm very open to taking suggestions and feedback from HxHD visitors. You're just saying we don't deserve any praise, which is not really feedback at all. It's just sort of being negative to be negative:P

i dont have the origanls lol i just print screened, pasted, cropped, blackout and saved.... lol

Ah. Can you remember what any of the blanked out text said?

Chippiewill

23-12-2009, 10:10 PM

I'm very open to taking suggestions and feedback from HxHD visitors. You're just saying we don't deserve any praise, which is not really feedback at all. It's just sort of being negative to be negative

Well:

a) It's a good point that you don't deserve praise since nothing has changed
b) I have already told you that something needs to be done before Christmas passes, which is 'Feedback'.

I'm very open to taking suggestions and feedback from HxHD visitors
Are you saying that you cannot take my criticism because I don't spend my entire life in the help desk?

HotelUser

24-12-2009, 03:37 AM

Well:

a) It's a good point that you don't deserve praise since nothing has changed
b) I have already told you that something needs to be done before Christmas passes, which is 'Feedback'.

It might be a point to consider, and I see where you might be coming from, but saying it only causes harm, and does no good. Concerning "B" I'm not sure what you mean, I'm assuming you want us to accept feedback. I'm all for feedback :)

Are you saying that you cannot take my criticism because I don't spend my entire life in the help desk?

No no, we've had some very good suggestions from non visitors. It's normally visitors who are offering the feedback, because, well, they're visitors so they notice things more, but if you have a great idea for HxHD don't not tell us because you've never visited the desk. In the past it may of seemed like we had an attitude along the lines of "don't visit? avoid feedback", and I was guilty of that too, but we'll try not to let that happen as much anymore. If it happens in the future on the occasion, you have permission to slap me with a reality stick:P

Black_Apalachi

24-12-2009, 03:54 AM

Because this thread is going on like forever, I was just wondering whether something ever occurred to anyone.

Perhaps the day of the Help desks has passed? I mean, most of these threads are fuelled by arguments about how new Habbos never come to the desk, it's always just the same old crowd, nobody asks for help etc etc. More and more information is being bombarded at Habbo users through the Habbo website and emails from Sulake so there is probably very little that anyone would need to ask about anyway. There are group pages relating to almost anything about Habbo, each with their own discussion forum. These sources of information are a lot more apparent to a new Habbo user than some random room in the hotel.

I guess what I mean is, these days there are numerous, much easier ways to obtain information than walking into a room, where there may or may not be people to help, and asking a question or trying to explain a problem. Correct me if I'm wrong, but more often than not, Habbos who ask for help are directed to various pages of the Habbo website anyway.

Don't get me wrong here, I'm not just trying to belittle a whole department of Habbox, one of the longest standing foundations of Habbox in fact, I'm just saying with all this talk of change and moving on, maybe it's something that should be given at least some thought? At least the Feedback forum would have one or two less threads complaining about the desk every week :P. Even on the rare occasion when a thread is created to praise the desk, it quite often ends up turning into some argument or other (like this one for instance!).

On the other hand, aborting such a long-running, fundamental aspect of Habbox could just be viewed as a huge sign of submission in what seems to be an ever diminishing bond between Habbo and its fansites. This could even make it practically non-existent, as far as Habbox is concerned anyway. Of course, I doubt such an attitude would ever be considered though, nor am I suggesting it should.

Mathew

24-12-2009, 07:52 AM

Perhaps the day of the Help desks has passed? I mean, most of these threads are fuelled by arguments about how new Habbos never come to the desk, it's always just the same old crowd, nobody asks for help etc etc. More and more information is being bombarded at Habbo users through the Habbo website and emails from Sulake so there is probably very little that anyone would need to ask about anyway. There are group pages relating to almost anything about Habbo, each with their own discussion forum. These sources of information are a lot more apparent to a new Habbo user than some random room in the hotel.

Which was the whole point of designing HxHD like a lounge; there was the 9 square staff area and staff were encouraged to sit out with the visitors. It was used more as a function room for everything - HxL parties, quizes, even announcements. I daresay it didn't work too badly - apart from Sammeth's layouts of course :P

However, all that seems to have changed with the bigger staff area yet again, and staff have been encouraged to sit behind the desk and not look away from the screen.

Previously it was called a help desk yet it was geared more towards a lounge. Rules were slackened and even staff were given more freedom. Wasn't this better? Yet now, it's called a help desk and it is being treated like a help desk and as we are all aware, sadly they aren't needed that much anymore. As Robald said, the answers are directing people to Habbo pages. My view is to make it back into a Habbox Lounge under the HxHD name. Still offer help, but treat it like a lounge; and that is why HFFM have theirs full daily.

Black_Apalachi

24-12-2009, 08:32 AM

Yeah, don't the other fansites just have something like 'Club Habbo Council' for example, which is all that stuff rolled into one like you're saying? I think theirs also encourages the public to get involved with the meetings or activities (I don't really know anything about it, I just remember seeing it mentioned on their site once).

dogboy123

24-12-2009, 01:00 PM

We'e had tons of people coming in for help recently and our staff are able to answer.

And I think moving into a lounge may be a bad idea as we're like the only help desk on habbo and it'd be a real shame to see helpdesks fade out. HxHD offers something other fansites dont and its great

Chippiewill

24-12-2009, 03:57 PM

Is it me or does HxHD look a bit empty for Xmas eve 4pm?
http://i48.tinypic.com/4lpqxj.png

It's also lovely to know that the staff adore you :rolleyes:

xxMATTGxx

24-12-2009, 04:00 PM

Is it me or does HxHD look a bit empty for Xmas eve 4pm?
http://i48.tinypic.com/4lpqxj.png

It's also lovely to know that the staff adore you :rolleyes:

I don't want to sound bad here, but it Christmas Eve. I know most people are doing other things around this time of year. So that is probably the main reason why it's currently empty at this time.

Molly.22

24-12-2009, 04:01 PM

Is it me or does HxHD look a bit empty for Xmas eve 4pm?
http://i48.tinypic.com/4lpqxj.png

It's also lovely to know that the staff adore you :rolleyes:

I only just left HxHD about 10 mins before that screenie ;)

Chippiewill

24-12-2009, 04:04 PM

I only just left HxHD about 10 mins before that screenie ;)

And another five...
http://i50.tinypic.com/2m84e2f.png

I know that people will be out but Habbo isn't exactly empty...

Hecktix

24-12-2009, 04:07 PM

It's Christmas eve.

Family time.

Habbo(x) will be quiet over the next few days :)

Stop being pedantic.

Molly.22

24-12-2009, 04:08 PM

There are 15 people in there now :S

Chippiewill

24-12-2009, 04:10 PM

It's Christmas eve.

Family time.

Habbo(x) will be quiet over the next few days :)

Stop being pedantic.

And during term time people have similar commitments hence the help desk will be empty during term time.

There are 15 people in there now
They all appeared out of the blue when the super staff arrived...

Hecktix

24-12-2009, 04:12 PM

And during term time people have similar commitments hence the help desk will be empty during term time.

They all appeared out of the blue when the super staff arrived...

Quite obviously Christmas does not mean as much to your family as to others, other commitments arent quite as forced and important as Christmas ;)

Chippiewill

24-12-2009, 04:14 PM

Quite obviously Christmas does not mean as much to your family as to others, other commitments arent quite as forced and important as Christmas ;)

2/3 of HxF's active userbase is still online.. why not HxHD?

Currently Active Users: 151 (62 members and 89 guests)

Hecktix

24-12-2009, 04:19 PM

2/3 of HxF's active userbase is still online.. why not HxHD?

There is a difference between Habbox Forum's userbase and Habbox's Habbo userbase.

A large percentage of our forum userbase do not use habbo :)

Chippiewill

24-12-2009, 04:26 PM

There is a difference between Habbox Forum's userbase and Habbox's Habbo userbase.

A large percentage of our forum userbase do not use habbo :)

It's still representative of how many people are on habbo...

hah

24-12-2009, 05:04 PM

It's Christmas eve.

Family time.

Habbo(x) will be quiet over the next few days :)

Stop being pedantic.

Habbox > Family

??????

HotelUser

24-12-2009, 05:09 PM

It's still representative of how many people are on habbo...

So a 20 minute span when the desk is vacant is now complaint worthy:rolleyes:

And you stole my Habbo look?! Not cool, dude:(

Chippiewill

24-12-2009, 05:42 PM

And you stole my Habbo look?! Not cool, dude:(

No, I was in the door all the time :rolleyes:

Immenseman

24-12-2009, 09:13 PM

00chips I saw you in there today, in the door. I'm not sure exactly why you took it upon yourself to try and turn a positive thread into a negative one when I know for a fact you're not a regular user of the desk. I'm in there daily and don't recall seeing you in there before today so I don't think you're the one who should be making such critical judgements. I made this thread only a few days after most people broke up and it was due to an improvement in the last few days - when people were still at school/college.

In fact, since the holidays it's taken a little hit because people are busy. Every day in the holiday though so far I've witnessed it having 18+ people which is great it's just not maintaining it for lengthy periods which is fine seeing as the festive period is renowned for spending time with family and friends which far outweigh doing a voluntary job.