Rare Value Desk

[scottish]

I (and ben :P) think this should be closed tbh.

The desk has been opened for a few months, in the last liek 2 months it's been active twice, once was the RV Quiz on 3rd of Jan and the other was last week when a few of us went in due to values being inaccurate.

Imho (linking to my suggestion on page 3 of my [HxHD] thread) the rare values staff should set down a specific night where they will come to HxHD, so for example every second wednesday, on that night they can host a quiz and stay for a few hours answering any questions users have about rare values

This would be better as the current desk is completely inactive and it defeats the purpose of there being an official help desk in the first place if other departments are making their own

[dogboy123]

I (and ben :P) think this should be closed tbh.

The desk has been opened for a few months, in the last liek 2 months it's been active twice, once was the RV Quiz on 3rd of Jan and the other was last week when a few of us went in due to values being inaccurate.

Imho (linking to my suggestion on page 3 of my [HxHD] thread) the rare values staff should set down a specific night where they will come to HxHD, so for example every second wednesday, on that night they can host a quiz and stay for a few hours answering any questions users have about rare values

This would be better as the current desk is completely inactive and it defeats the purpose of there being an official help desk in the first place if other departments are making their own


As scott said, i totally agree with this. I think rare values are established enough on habbo to need anymore promotion. The rv desk has been pretty much empty since it's been open and I don't see the point in it. Why clone a dept that is made for a desk? All seems stupid to me.

[Alex3213]

Agreed, it is not needed because I never actually see it busy, with staff or not in there. If anything, the staff should simply say what they think in the HxHD in the public area, nothing else is needed. There is no point at all with it and it quite frankly, stupid to keep open.

[today]

i thought it had closed, i support this

[Kipp]

I agree with this. No RV staff has been going in their recently, so there's no need for a rv desk if isn't being used for things. Personally, I don't even know why the department needs a desk. :) I'll direct Rares Value Management to this thread. :)

[scottish]

Yeh elle is on hols atm so won't check until shes back tomorrow :P

[-:Undertaker:-]

While I think this is a case of 'close it because anything regarding Habbox should be based at HxHD' indeed the Desk has been empty and thats why me and Elle have just spoken thanks to this thread and we'll be changing it into a weekly thing, say every Wednesday at a certain time for an hour or so where we can answer questions/discussions and so on. It'll be held in the former desk room and we'll change announcements concerning the Desk on the site now. We wish to keep it in a seperate room because we feel the atmosphere in HxHD is not suitable for this to go ahead there and more to the point, theres nothing wrong with having a seperate desk especially when Help and Values are totally differing things.

Thanks anyway, changes will be made soon. :)

[scottish]

The fact of the HELP desk is to help in all areas of habbox, including rare values so i don't see why rv dept can't go into hxhd for set time per week?

Having a different desk to be active for 1 hour a week is just pointless when it could be done in HxHD, the room for helping habbos in...

The fact the desk has a hidious layout doesn't help.

But i've never seen the use in the rare values desk anyways, hey why not have a forum mod desk, competition desk, news desk, content designer desk, coders desk, etc, they'd all serve a purpose :rolleyes:

I've never agree'd with other depts having they're own desk when HxHD is there which is meant to be the help desk not a bunch of different help desks for one website.

[Robbie]

coders desk eh?

me and ryan as only staff. sounds kl

[scottish]

was an example of how pointless each department having its own desk would be :P

[-:Undertaker:-]

The fact of the HELP desk is to help in all areas of habbox, including rare values so i don't see why rv dept can't go into hxhd for set time per week?

Having a different desk to be active for 1 hour a week is just pointless when it could be done in HxHD, the room for helping habbos in...

The fact the desk has a hidious layout doesn't help.

But i've never seen the use in the rare values desk anyways, hey why not have a forum mod desk, competition desk, news desk, content designer desk, coders desk, etc, they'd all serve a purpose :rolleyes:

I've never agree'd with other depts having they're own desk when HxHD is there which is meant to be the help desk not a bunch of different help desks for one website.

It won't be a desk, it'll be a Quiz room - something which is very hard to hold whilst in Habbox Help Desk because;

a) a number of people in the room aren't interested in Rare Values.
b) a number of people as they are not interested make sarcastic comments.
c) HabboxLive often uses the room from what I personally see.
d) People talking about other stuff than rare values, afterall they came to chat and not to talk about rare values.

That is why we'd rather keep the former desk, now Quiz room seperate. As for a nasty layout, now thats a pretty cheap shot and excuse to use that I certainly wouldn't use against Habbox Help Desk. Other departments, other departments could use rooms if they wished and I wouldn't have an issue with that - a department should do what it believes is best for itself and the service it provides.

[scottish]

It won't be a desk, it'll be a Quiz room - something which is very hard to hold whilst in Habbox Help Desk because;

a) a number of people in the room aren't interested in Rare Values.
b) a number of people as they are not interested make sarcastic comments.
c) HabboxLive often uses the room from what I personally see.
d) People talking about other stuff than rare values, afterall they came to chat and not to talk about rare values.

That is why we'd rather keep the former desk, now Quiz room seperate. As for a nasty layout, now thats a pretty cheap shot and excuse to use that I certainly wouldn't use against Habbox Help Desk. Other departments, other departments could use rooms if they wished and I wouldn't have an issue with that - a department should do what it believes is best for itself and the service it provides.


a) If advertised properly the people interested in participating in a Q/A with RV staff and interested in taking part in the quiz will be there, same as last time when netaxes done it, various members asked questions about rare values and took part in the quiz

b) people making sarcastic comments doesn't stop you from holding a quiz or answer questions lol

c) Habboxlive is rarely in the room, only time i see habboxlive in there is early morning or VERY last night (11pm+) and i'm doubting you'll be in the room at either time

d) Again if advertised properly the majority of people will be there for the rare values, also in an RV room when like 8 of your staff invite people they will end up chatting and not all about rare values so it's the same result both places with regard to that.

It's hardly a cheap shot, the layout looks very rushed and just randomly dumped down seems more messy than anything :P

So you'd agree that 8 departments having 8 different help desks for they're own use? that would be one of the stupidest things i've ever heard of :S If theres a department based entirely on helping and has a official room dedicated to it i don't see why other departments can't use it, having a room like your suggestion for what 1 hour a week aswell seems pointless

It'll also be more of a desk as you won't be in there for 15 minutes doing a quiz, closing room then leaving it you'll be answering questions etc aswell, when netaxes was manager this worked fine for about 2 weeks (until he stopped coming) so i don't see why anything has changed or why it'll be a bad idea now?

Also if people come into the rare values "quiz"/"desk" then what happens if after the hour they need more help? If however it takes part in HxHD then the people can come back and the hxhd staff can assist or atleast try to get hold of a rv staff member and get a reply to the question rather than a closed room.

[-:Undertaker:-]

a) If advertised properly the people interested in participating in a Q/A with RV staff and interested in taking part in the quiz will be there, same as last time when netaxes done it, various members asked questions about rare values and took part in the quiz

b) people making sarcastic comments doesn't stop you from holding a quiz or answer questions lol

c) Habboxlive is rarely in the room, only time i see habboxlive in there is early morning or VERY last night (11pm+) and i'm doubting you'll be in the room at either time

d) Again if advertised properly the majority of people will be there for the rare values, also in an RV room when like 8 of your staff invite people they will end up chatting and not all about rare values so it's the same result both places with regard to that.

It's hardly a cheap shot, the layout looks very rushed and just randomly dumped down seems more messy than anything :P

So you'd agree that 8 departments having 8 different help desks for they're own use? that would be one of the stupidest things i've ever heard of :S If theres a department based entirely on helping and has a official room dedicated to it i don't see why other departments can't use it, having a room like your suggestion for what 1 hour a week aswell seems pointless

It'll also be more of a desk as you won't be in there for 15 minutes doing a quiz, closing room then leaving it you'll be answering questions etc aswell, when netaxes was manager this worked fine for about 2 weeks (until he stopped coming) so i don't see why anything has changed or why it'll be a bad idea now?

Also if people come into the rare values "quiz"/"desk" then what happens if after the hour they need more help? If however it takes part in HxHD then the people can come back and the hxhd staff can assist or atleast try to get hold of a rv staff member and get a reply to the question rather than a closed room.

It depends, but its very hard to get people nowadays to a room and especially a Help Desk room, as shown by all Help Desks which are now struggling and have been for sometime. If we now have a proper co-ordinated Quiz time/discussion time with prizes, maybe Bingo etc held in the room which will be on the trading charts then I think it can be a success and we're going to give it a shot.

I don't see the need to merge everything into HxHD, unless HxHD is struggling itself again?

[scottish]

I'm not saying its necessary to merge everything with HxHD i'm just saying if you're having a room designated for 1 hour a week to answering questions i don't see why not HxHD, common sense tells you thats the best way to go about it, but if you're doing events like bingo (which i have no idea why you would be as surely theres an events department for things like that) then its fine having own room

But for just answering questions and hosting a quiz i don't see why not use HxHD, as if i go to rv room then after 1 hour i need more help, i'm screwed and would have no idea about HxHD, however if this took part in HxHD and after the hour everyone was gone i could still go into hxhd, ask one of hxhd staff a question get an answer instead of staring at a locked room achieving absolutely nothing.

[-:Undertaker:-]

I'm not saying its necessary to merge everything with HxHD i'm just saying if you're having a room designated for 1 hour a week to answering questions i don't see why not HxHD, common sense tells you thats the best way to go about it, but if you're doing events like bingo (which i have no idea why you would be as surely theres an events department for things like that) then its fine having own room

But for just answering questions and hosting a quiz i don't see why not use HxHD, as if i go to rv room then after 1 hour i need more help, i'm screwed and would have no idea about HxHD, however if this took part in HxHD and after the hour everyone was gone i could still go into hxhd, ask one of hxhd staff a question get an answer instead of staring at a locked room achieving absolutely nothing.

I've just said how HxHD is not a suitable place in my eyes and from my past experience in that room, it isnt a suitable place. On bingo, yeah we could hold things like that instead of a normal quiz type thing every single week. On the locked room, the room would be for quizes and a weekly discussion, Habbox Help Desk is perfectly established so i'm sure nobody would be trying to get into a locked room. Making a molehill out of a mountain here lets be honest, we're going to give the Weekly Quiz idea a go and see how it works out.

[scottish]

I've just said how HxHD is not a suitable place in my eyes and from my past experience in that room, it isnt a suitable place. On bingo, yeah we could hold things like that instead of a normal quiz type thing every single week. On the locked room, the room would be for quizes and a weekly discussion, Habbox Help Desk is perfectly established so i'm sure nobody would be trying to get into a locked room.

Making a molehill out of a mountain here.

And i've replied to every point stating why its not valid :P

At the locked room i'm referring to you saying its a quiz room / event room not a desk so surely it'd only be opened when doing the quiz/event so after it it'll be closed so if someones needing help on a question they wouldn't be able to access the room, however if it was in HxHD then hxhd is always open so they could get help at any time instead of looking at the locked room (your quiz room)

And surely your department shouldn't be doing bingo anyways, as your dept is RARE VALUES, not events or help desk.

Questions/help = HxHD
Bingo/FF/CC etc = Events

Yeh fine a quiz as you're quiz will be based on furni/their values, not general knowledge etc

[intern.]

*coughs* I was in there twice last week ( along with J25T )

Had 15 people in

I Think it can work if Rvr's put some effort in ( minkiest and -:undertaker:- ) :P lol only joking you 2, i mean the whole department :)

[scottish]

*coughs* I was in there twice last week ( along with J25T )

Had 15 people in

I Think it can work if Rvr's put some effort in ( minkiest and -:undertaker:- ) :P lol only joking you 2, i mean the whole department :)

Yeh i said that, only time theres been people in there in the last 2 months was on january the 3rd when it was the events day and there was a quiz in there (managed to get a whole 5 people in there!) and last week when the panel was messed up it was active for like 2 hours max then it was dead again :P

[-:Undertaker:-]

And i've replied to every point stating why its not valid :P

At the locked room i'm referring to you saying its a quiz room / event room not a desk so surely it'd only be opened when doing the quiz/event so after it it'll be closed so if someones needing help on a question they wouldn't be able to access the room, however if it was in HxHD then hxhd is always open so they could get help at any time instead of looking at the locked room (your quiz room)

And surely your department shouldn't be doing bingo anyways, as your dept is RARE VALUES, not events or help desk.

Questions/help = HxHD
Bingo/FF/CC etc = Events

Yeh fine a quiz as you're quiz will be based on furni/their values, not general knowledge etc

And I replied to why HxHD is unsuitable, the fact is it doesnt attract the people we need and is far too busy with others chatting about other things along with people asking for help and people just sitting there watching, thus clogging the room up.


*coughs* I was in there twice last week ( along with J25T )

Had 15 people in

I Think it can work if Rvr's put some effort in ( minkiest and -:undertaker:- ) :P lol only joking you 2, i mean the whole department :)

No I agree actually, its upto me and Elle to make it work and so far we've failed. We'll discuss it over in light of what you've just told us. :)

[Sammeth.]

Wouldn't it maybe be more of a sensible idea, if we're doing anything with the RV Desk other than closing it, to maybe focus on a trade aspect heavily?

[Molly.22]

I don't see the point in it myself, most people just ask HxHD Staff about what the value of items are.

[intern.]

Well now that the panel is back up and running and values getting updated we can start using it again

I think its important that we have this desk ( as long as its getting used )

Management start a new thread in the Rare Values Forum that this Desk needs to be used???

[scottish]

And I replied to why HxHD is unsuitable, the fact is it doesnt attract the people we need and is far too busy with others chatting about other things along with people asking for help and people just sitting there watching, thus clogging the room up.



No I agree actually, its upto me and Elle to make it work and so far we've failed. We'll discuss it over in light of what you've just told us. :)

If you were in HxHD as you said you are you'd notice people rarely ask for help so :P

And regardless of room people will chat as your RVR's will invite and take part in a discussion with their friends.


Wouldn't it maybe be more of a sensible idea, if we're doing anything with the RV Desk other than closing it, to maybe focus on a trade aspect heavily?

If by that you mean more into a trading room it would fail like MAD's rooms failed, as theres TC etc no-one would really pay attention to another room and use the ones that are most active atm

If you didn't mean trading room explain please :P


I don't see the point in it myself, most people just ask HxHD Staff about what the value of items are.

Indeed.


Well now that the panel is back up and running and values getting updated we can start using it again

I think its important that we have this desk ( as long as its getting used )

Management start a new thread in the Rare Values Forum that this Desk needs to be used???

The fact is it's not been used for months and the panels been fine :P

[Alkaz]

It has always suprised my how the desk (Not just this, but all in the past) is never popular, I mean its not as if the majority of the leg work being a RVR is done on Habbo or anything.

[intern.]

Habbox trade city LOL :P

[scottish]

Habbox trade city LOL :P

---MAD--- attempted to make a trading room and casino when he was GM but failed miserably as no-one came in :P

[-:Undertaker:-]

I don't see the point in it myself, most people just ask HxHD Staff about what the value of items are.

Of which Habbox Help Desk Staff are most likely to reply 'visit www.Habbox.com which provides no real help, the idea of a Rare Values Desk is so we can advise people as its part of our job as we follow rares more than a member of the Help Desk would.


Well now that the panel is back up and running and values getting updated we can start using it again

I think its important that we have this desk ( as long as its getting used )

Management start a new thread in the Rare Values Forum that this Desk needs to be used???

I do, and as I said before its because of us lacking really in trying to get it popular. I think we'll give it one more shot as you have shown it does have potential and I remember when I owned one back in 2006 and 2007, it was very popular after a while. It needs effort, and we're going to try.


If you were in HxHD as you said you are you'd notice people rarely ask for help so :P

And regardless of room people will chat as your RVR's will invite and take part in a discussion with their friends.

Indeed, but those asking for help would find it quite hard to get any real advice whilst in a tirrade of text passing by. If anything the idea that HxHD doesn't really get used as a Help Desk would question to most people why have a HxHD department anyway, as is the case in this thread with the Rare Values Desk.

On the second point, I used to own the room back in 2006 and 2007 and after a while it became very popular. When I say it was 25/25 all day, I mean it was actually 25/25 all the time. :8 - I think we'll try and revive it this week, especially as i'm off school and so are a lot of other users.

It does work, it just needs the effort to enable it to lift off the ground.

[intern.]

Well tbh i dont like the design of the desk :P

[scottish]

Of which Habbox Help Desk Staff are most likely to reply 'visit www.Habbox.com (http://www.Habbox.com) which provides no real help, the idea of a Rare Values Desk is so we can advise people as its part of our job as we follow rares more than a member of the Help Desk would.


Most of the time the help desk will go out of their way to find the exact value and if the rare values team actually went into there then the hxhd staff would know the rv team so could ask them questions via IM etc rather than atm where neither "team" talk so wouldn't be able to answer it.



I do, and as I said before its because of us lacking really in trying to get it popular. I think we'll give it one more shot as you have shown it does have potential and I remember when I owned one back in 2006 and 2007, it was very popular after a while. It needs effort, and we're going to try.


Even with Netaxes as manager he attempted to get it popular and it failed, no-one really needs a desk just based on asking RV questions the only questions you'd get majority of time in a full time room would be "what rares are increasing" so they can purchase a few, also proven in previous RVD's



Indeed, but those asking for help would find it quite hard to get any real advice whilst in a tirrade of text passing by. If anything the idea that HxHD doesn't really get used as a Help Desk would question to most people why have a HxHD department anyway, as is the case in this thread with the Rare Values Desk.


Because HxHD is a known room, people do actually come in for help just not every 3 minutes, and its a known room on habbo so if it got changed to habbox lounge or something no-one would have an idea what it is so why ruin it if people still do come for help.



On the second point, I used to own the room back in 2006 and 2007 and after a while it became very popular. When I say it was 25/25 all day, I mean it was actually 25/25 all the time. :8 - I think we'll try and revive it this week, especially as i'm off school and so are a lot of other users.

It does work, it just needs the effort to enable it to lift off the ground.

So at 25/25 absolutely no discussion other than rare values took place?


Well tbh i dont like the design of the desk :P

And your manager said that i took a cheap shot at the desk because the design is ugly :P

[HotelUser]

As long as it says Rare Value desk I think it sort of contradicts having another desk. HxHD doesn't use our own forum system, we use HxF, we don't make up our own rarevalues, we report Habbox's. If the rare value department made a desk specifically for holding quizes I see no reason why that couldn't be done in our official Habbo room, AKA the Habbox Help Desk.

[scottish]

As long as it says Rare Value desk I think it sort of contradicts having another desk. HxHD doesn't use our own forum system, we use HxF, we don't make up our own rarevalues, we report Habbox's. If the rare value department made a desk specifically for holding quizes I see no reason why that couldn't be done in our official Habbo room, AKA the Habbox Help Desk.

indeed, however as they are adamant about making their own and making it work i think it should link to hxhd

Atleast if it links to HxHD when people go in and its empty the people will see the teleporter, go to HxHD and get the help they need in there instead of getting none, and also same happens in hxhd, if someone comes in hxhd asking a question about rare values they can be directed to the teleporter if people are in the rare values desk and get better assistance from the rare values staff.

But i still agree about them not needing their own room :P

[HotelUser]

indeed, however as they are adamant about making their own and making it work i think it should link to hxhd

Atleast if it links to HxHD when people go in and its empty the people will see the teleporter, go to HxHD and get the help they need in there instead of getting none, and also same happens in hxhd, if someone comes in hxhd asking a question about rare values they can be directed to the teleporter if people are in the rare values desk and get better assistance from the rare values staff.

But i still agree about them not needing their own room :P

Usually we can answer most if not all queries concerning rare values in the help desk. If helping users with value problems is such a necessity beyond what HxHD staff can provide, surly it would be more appropriate to to just sit some rarevalue staff in HxHD and they can take a swing at whoever needs value help? I'm not sure I quite understand why we would split this into two desks, when we could incorporate it into HxHD as it is. It would sure make room popularity a lot more simple.

[scottish]

Yeh precisely my thoughts :P

[-:Undertaker:-]

indeed, however as they are adamant about making their own and making it work i think it should link to hxhd

Atleast if it links to HxHD when people go in and its empty the people will see the teleporter, go to HxHD and get the help they need in there instead of getting none, and also same happens in hxhd, if someone comes in hxhd asking a question about rare values they can be directed to the teleporter if people are in the rare values desk and get better assistance from the rare values staff.

But i still agree about them not needing their own room :P

I have requested a teleporter from Jin and hopefully they can be linked sometime soon.


Usually we can answer most if not all queries concerning rare values in the help desk. If helping users with value problems is such a necessity beyond what HxHD staff can provide, surly it would be more appropriate to to just sit some rarevalue staff in HxHD and they can take a swing at whoever needs value help? I'm not sure I quite understand why we would split this into two desks, when we could incorporate it into HxHD as it is. It would sure make room popularity a lot more simple.

Quite honestly I think the Help Desk has always had a problem having any sort of 'rival' because I remember not too long ago the thing actually shut down because it was empty all the time so that is no reason to stop other projects just because HxHD already exists. If enough efforts put into it [the Rare Values Desk] (which upto now we haven't put enough in at all) then it can easily become better than the Help Desk, and I would remember seeing as I ran it successfully during 2007 in which people still come up to me and tell me how they remember how the Desk actually gave them help.

It wasn't like HxHD where its often just people talking and one person comes in every hour and asks for help while staff are abused/the room is flooded; we actually couldn't talk about other things because of all the questions and interest (and no, quite honestly that is not made up). In the Values Department we really see the need and feel the need to 'connect' with the hotel once again, as at the moment and for the past few years its lost that contact with the hotel and its traders.

A successful rare values room is achieveable and does work, as proven by past examples and we are going to try one final time. I think Values staff want more action and hopefully this will bring them more together as a department also, as it should be.

[HotelUser]

Quite honestly I think the Help Desk has always had a problem having any sort of 'rival'
We shouldn't have to expect a rival from our own fansite:P



because I remember not too long ago the thing actually shut down because it was empty all the time so that is no reason to stop other projects just because HxHD already exists. If enough efforts put into it [the Rare Values Desk] (which upto now we haven't put enough in at all) then it can easily become better than the Help Desk, and I would remember seeing as I ran it successfully during 2007 in which people still come up to me and tell me how they remember how the Desk actually gave them help.


I don't seem to recall when the Help Desk shut down. The only serious time when it did was two years ago when desk ownership went from 8freak8 to Nvrspk4. Over the previous months the activity in the help desk has been upto our standards and expectations.



It wasn't like HxHD where its just people talking and one person comes in every hour and asks for help while staff are abused/the room is flooded; we actually couldn't talk about other things because of all the questions and interest (and no, quite honestly that is not made up).

If you've been in the help desk some time in the past month or so you'll see that that's no longer the case. It's 2 in the morning right now and there's people in here (including you, actually and you're not being abused at all:P)




In the Values Department we really see the need and feel the need to 'connect' with the hotel once again, as at the moment and for the past few years its lost that contact with the hotel and its traders.

A successful rare values room is achieveable and does work, as proven by past examples and we are going to try one final time. I think Values staff want more action and hopefully this will bring them more together as a department also, as it should be.
I'm just disappointed that you feel you cannot do that with a pre-existing department which has a good enough atmosphere and would suit the needs accordingly. I still feel that Habbox does not need two help desks.

[-:Undertaker:-]

We shouldn't have to expect a rival from our own fansite:P
Thats the mentality HxHD has had and still has it seems. Its a choice to see it as rivalry, we just see it as meeting our own departments needs which in the past has been proven works. Not only this, but recently and over time the rare values department as a department has been growing apart and I think a desk will bring it back together again, as a team.


I don't seem to recall when the Help Desk shut down. The only serious time when it did was two years ago when desk ownership went from 8freak8 to Nvrspk4. Over the previous months the activity in the help desk has been upto our standards and expectations.At times it nearly has and has at points in its history had many calling for its closure because it no longer functions as it used to, i've always been against closing it and still am. However I do not believe that a desk is the sole right of the HxHD department and no other.


If you've been in the help desk some time in the past month or so you'll see that that's no longer the case. It's 2 in the morning right now and there's people in here (including you, actually and you're not being abused at all:P)Its not as bad as it used to be granted, but staff have often been abused in there although i'm glad it now seems rules have been relaxed in there, which has lifted that problem considerably. The fact is, people come to HxHD to chat and for something to do, they dont come there for advice on rare values and so on.


I'm just disappointed that you feel you cannot do that with a pre-existing department which has a good enough atmosphere and would suit the needs accordingly. I still feel that Habbox does not need two help desks.The fact is it doesnt suit the needs, its on a totally different chart rather than Trading, people wouldnt think to go there for values help and the atmosphere is wrong I feel. On the number of desks, does it really matter? - and hey, as shown by the past example of my former help desk it can only help Habbox because it puts the values team back in spotlight which gains the trust of people, aswell as placing Habboxs presence in an area of which it has been slipping in for a long time (trading in general). If people know who are behind the values and how it works, they trust a system much more and at a time when Habbox has been losing visitor numbers thats vital to solve.

As I said earlier, we'll give it one more go and I think we can make it work.

[HotelUser]

Thats the mentality HxHD has had and still has it seems. Its a choice to see it as rivalry, we just see it as meeting our own departments needs which in the past has been proven works. Not only this, but recently and over time the rare values department as a department has been growing apart and I think a desk will bring it back together again, as a team.

I can see your reasoning for why you want such a desk, because I've seen how team work brings HxHD staff together. Again, I am just saddened that you don't wish to better incorporate your idea with our pre-existing help desk.


At times it nearly has and has at points in its history had many calling for its closure because it no longer functions as it used to, i've always been against closing it and still am. However I do not believe that a desk is the sole right of the HxHD department and no other.
I see no reason why we would consider closing the help desk, and it still serves the function it used to to an extent.




Its not as bad as it used to be granted, but staff have often been abused in there although i'm glad it now seems rules have been relaxed in there, which has lifted that problem considerably. The fact is, people come to HxHD to chat and for something to do, they dont come there for advice on rare values and so on.

No but if rarevalue reporters started using the room more, and we changed the name of the room to something like [HxHD] With Rarevalues then I'm sure after a short period of time we would have a reputation better associated with the rarevalues department.



The fact is it doesnt suit the needs, its on a totally different chart rather than Trading, people wouldnt think to go there for values help and the atmosphere is wrong I feel. On the number of desks, does it really matter? - and hey, as shown by the past example of my former help desk it can only help Habbox because it puts the values team back in spotlight which gains the trust of people, aswell as placing Habboxs presence in an area of which it has been slipping in for a long time (trading in general). If people know who are behind the values and how it works, they trust a system much more and at a time when Habbox has been losing visitor numbers thats vital to solve.

As I said earlier, we'll give it one more go and I think we can make it work.

I'm sorry, I just can't see how it can better Habbox when it would obviously be competing with one of our own departments:P

[Aidobmac]

I went in there and it was empty! I didn't even know it was there untill i saw a banner on Habbox for it. So agreed it should be closed

[dogboy123]

What I don't get is, with a rare values desk, you're not going to have people coming in all day asking about one subject; rare values. With HxHD we help in all areas so we get tons of people coming in for help. You'll probably get 1 person a day coming in and asking for help. Which is why it seems absolutley pointless to me. If staff are in there most of the day then surley they aren't reporting rare values which is mainly their job.

Sorry if this doesn't apply cause I haven't read the whole thread

[-:Undertaker:-]

What I don't get is, with a rare values desk, you're not going to have people coming in all day asking about one subject; rare values. With HxHD we help in all areas so we get tons of people coming in for help. You'll probably get 1 person a day coming in and asking for help. Which is why it seems absolutley pointless to me. If staff are in there most of the day then surley they aren't reporting rare values which is mainly their job.

Sorry if this doesn't apply cause I haven't read the whole thread

Wrong, becauuse its been proven in the past we do. Rare Values have a far greater potential pull than the Help Desk does and ever has had, just because we [Habbox] have a Help Desk already for general help doesnt mean that no other department can run its own desk/room/event which it finds helps it, especially as Rare Values are considered the main pull for Habbox. The desk, if successful like it has been in the past - can work and has worked before. We want to make it work again hence why we're giving it one more shot.

[dogboy123]

Wrong, becauuse its been proven in the past we do. Rare Values have a far greater potential pull than the Help Desk does and ever has had, just because we [Habbox] have a Help Desk already for general help doesnt mean that no other department can run its own desk/room/event which it finds helps it, especially as Rare Values are considered the main pull for Habbox. The desk, if successful like it has been in the past - can work and has worked before. We want to make it work again hence why we're giving it one more shot.

But my second point, if satff are supposed to be in ther all day (which they'll need to be for it to work), what's going to happen to actual rare values?

[-:Undertaker:-]

But my second point, if satff are supposed to be in ther all day (which they'll need to be for it to work), what's going to happen to actual rare values?

Staff take different turns to peace in there, with a smaller department we managed back in 2006 and 2007 and it was ontop of the Trading Charts from morning until early morning, I remember logging on and it was already either red or dark red even when no staff were on as in school time. We have a bigger department now so it is easily possible provided all staff get behind it (me included).

We have plenty of time to do all; I update the values, talk to traders, talk on MSN, look at American values, look myself in trade rooms, read reporters reports and have in the past done all that along with being in the desk to answer questions/give advice.

[Sammeth.]

When I was Community AGM, which Rare Values falls under, I was always quite reluctant to allow a Rare Values Desk, and there was only one for the latter parts of my time after I finally caved in. Maybe its time to say enoughs enough when its not doing what its supposed to do. When something clearly isn't working, its probably time to start focusing on the main purpose of the department more, which is to gather rare values. Its a nice little addition but if its serving no purpose (which it currently isn't) then I don't think we should be rushing around trying to make it work.

[-:Undertaker:-]

When I was Community AGM, which Rare Values falls under, I was always quite reluctant to allow a Rare Values Desk, and there was only one for the latter parts of my time after I finally caved in. Maybe its time to say enoughs enough when its not doing what its supposed to do. When something clearly isn't working, its probably time to start focusing on the main purpose of the department more, which is to gather rare values. Its a nice little addition but if its serving no purpose (which it currently isn't) then I don't think we should be rushing around trying to make it work.

We haven't tried it properly though, thats the thing. Its our fault as a department and more especially, as management. The main purpose it to gather values yeah, but its so helpful to people where they can get advice and actually learn to trust Habbox, rather than following the usual rumours that we are all just rich Habbos who change the values behind the scenes to whatever we wish them to be, to benefit ourselves. It does put trust back into the department and everything needs some effort to make it work, HxHD included needs effort everyday. Elle is redesigning the desk and hopefully it will work this time around like it did in 2006/2007.

[-Shakira:.]

I always go for rare advice and stuff and not one person has been there so yeah. :/

[HotelUser]

We haven't tried it properly though, thats the thing. Its our fault as a department and more especially, as management. The main purpose it to gather values yeah, but its so helpful to people where they can get advice and actually learn to trust Habbox, rather than following the usual rumours that we are all just rich Habbos who change the values behind the scenes to whatever we wish them to be, to benefit ourselves. It does put trust back into the department and everything needs some effort to make it work, HxHD included needs effort everyday. Elle is redesigning the desk and hopefully it will work this time around like it did in 2006/2007.

Yeah we require effort, and our staff give us effort:)




I always go for rare advice and stuff and not one person has been there so yeah. :/
Right now:
http://macmee.com/screenshots/Screen_shot_2010-02-14_at_1.59.10_PM-20100214-140019.png

Not sure when you've been in but there's usually people here.