Remote Assistance

[bigdavecox90]

Got a friend who needs help with their iTunes, I can't get there, so I was wondering is there a way I can remotely access their laptop over the internet to be able to help?

[leah]

teamviewer?

[bigdavecox90]

teamviewer?

Will have to check it out.

Is it free?

[xxMATTGxx]

Will have to check it out.

Is it free?

Teamviewer is a good option and yes it is free. :)

[bigdavecox90]

Thanks, plus rep to both of you. :)

I take it the other person also has to download Teamviewer aswell?

[xxMATTGxx]

Thanks, plus rep to both of you. :)

I take it the other person also has to download Teamviewer aswell?

Yeah both systems will need teamviewer.

Link: http://www.teamviewer.com/download/index.aspx

The only one I have ever used and it works is: All-In-One: TeamViewer full version.

[Aidenn]

Thanks, plus rep to both of you. :)

I take it the other person also has to download Teamviewer aswell?
Yes this is correct, it is indeed free and i myself personnally find it easy to use, when connecting to the other person make sure you ask them for there id and generated pass ;D
Good luck

[The Professor]

There's a remote assistance sharing through Windows Live Messenger, it's hit or miss but it's an option if you don't want to faff around with new software :)