Is this rude?

[Stryderman]

Right basically today i went into the orange shop cos i owe them money idc im not payin :x

I said i wanna change my adress.

He goes WELL RING THEM UP THEN

I was like well i havnt paid my bill an i wanna know when they gonna cut me off

He goes WELL WHY DIDNT U PAY?

I was like mind your own buisness told him he was a nosey %$%& an walked out.


I rang them up an some indian bloke answered so i put the phone down.

Rang up again an got another indian bloke an i thought ;l so i said can u put me through to someone english.


Now is that rude? The bit in red cos im not bein funny but why do you have people so fast that i cant understand a word they say using telephones?

[dirrty]

well yeah...

[Smits]

Rude throughout really.

[Stryderman]

Yeh well idc about the bloke in the shop he shouldnt be so bloody nosey as to why i aint paid.

All i wanted to know was the "can u put me onto someone english" bit was rude cos i dont think it was my dad was like ur so rude on the phone

[Dan2nd]

Yes I would consider this rude.

I once was speaking to a Scottish man on the phone at work and he started to moan at me because he couldn't understand my English accent.. although you weren't really horrible the guy is only trying to do his job which is what I ended up telling the Scottish man lol

[HotelUser]

In Canada they log every communication with a customer and employee. I've called them before and been denied customer service because they said I was rude in a previous call, when they're the ones who screwed up.

And they wonder why 60% of Canadians don't like Bell Mobility:P

[myke]

yes that's rude, no side way about it.
some companys have call centers in india, so you'll have to put up with an indian accent.

the guy in the shop may have asked you that question because they might be able to help, e.g. they might be able to find you a lower contract if you can't afford the monthly payments, you could've just said personal and they would say no more.

i wouldn't be proud of it if it was me

[Stryderman]

yes that's rude, no side way about it.
some companys have call centers in india, so you'll have to put up with an indian accent.

the guy in the shop may have asked you that question because they might be able to help, e.g. they might be able to find you a lower contract if you can't afford the monthly payments, you could've just said personal and they would say no more.

i wouldn't be proud of it if it was me

Its not you though is it..
Idc how i speak to people they work there they deal with it the amount of times orange have pissed me about i think i deserve to tell them where to go after 12 months on their contract they ****** my bill up 8 times and wont cancel without a buyout which is why i changed adress to my dads whos about to move cancelled my cards an they are gonna have fun finding me tbh

[HotelUser]

Its not you though is it..
Idc how i speak to people they work there they deal with it the amount of times orange have pissed me about i think i deserve to tell them where to go after 12 months on their contract they ****** my bill up 8 times and wont cancel without a buyout which is why i changed adress to my dads whos about to move cancelled my cards an they are gonna have fun finding me tbh

Those individuals working there haven't done anything to you, they just want to make a living.

[Stryderman]

Actually the one of them was the idiot who told me i would be able to hopout of my contract if they ****** up my bill again they ****** it up then i still wasnt allowed out free, surprise surprise.

[Arron]

Its rude yeah. but something familiar to what I did today.
I rang 3 to change my debit details and it took me ages to get through and after 4 minutes of waiting, a none-fluent english speaker picked up so I hung up. Im just gonna visit the shop in town.

[buttons]

Its not you though is it..
Idc how i speak to people they work there they deal with it the amount of times orange have pissed me about i think i deserve to tell them where to go after 12 months on their contract they ****** my bill up 8 times and wont cancel without a buyout which is why i changed adress to my dads whos about to move cancelled my cards an they are gonna have fun finding me tbh
if you don't care how you speak to people, don't go around asking others if you think it was rude.
i wouldn't say it was rude, i'd say it was stupid, unfunny and unintelligent:)
now you can stop showing off xx

[Stryderman]

I was asking a question thats not showing off i just dont understand how everyone thinks "can you put me onto someone english" is rude. Yeh i know the rest of it was but i cant jus say half the story otherwise you wouldnt get it.

If they want a good company you dont put people who cant speak english on the telephone thats just ridiculous.

EX OH EX OH

[flatface]

if you don't care how you speak to people, don't go around asking others if you think it was rude.
i wouldn't say it was rude, i'd say it was stupid, unfunny and unintelligent:)
now you can stop showing off xx

I agree with this, however I do think it's rude. If I was indian and you talked to me like that I'd be offended and most likely hang up on you so you had to join the holding queue all over again :)

[Arron]

I was asking a question thats not showing off i just dont understand how everyone thinks "can you put me onto someone english" is rude. Yeh i know the rest of it was but i cant jus say half the story otherwise you wouldnt get it.

If they want a good company you dont put people who cant speak english on the telephone thats just ridiculous.

EX OH EX OH

I agree. I find it difficult to follow what they're saying. Like we rang Sky+ up the other month and he was Scottish and it sounded really different on the phone. He'd say something then me and my momma would be like..? there would be a 10 second pause till one of us bursted out laughing, breaking the silence.

[Stryderman]

I agree. I find it difficult to follow what they're saying. Like we rang Sky+ up the other month and he was Scottish and it sounded really different on the phone. He'd say something then me and my momma would be like..? there would be a 10 second pause till one of us bursted out laughing, breaking the silence.

gaymen

[buttons]

I was asking a question thats not showing off i just dont understand how everyone thinks "can you put me onto someone english" is rude. Yeh i know the rest of it was but i cant jus say half the story otherwise you wouldnt get it.

If they want a good company you dont put people who cant speak english on the telephone thats just ridiculous.

EX OH EX OH
if you don't think it's rude why would you ask what someone else thinks?
TO BRAG AND SHOW OFF. jesus.

I agree. I find it difficult to follow what they're saying. Like we rang Sky+ up the other month and he was Scottish and it sounded really different on the phone. He'd say something then me and my momma would be like..? there would be a 10 second pause till one of us bursted out laughing, breaking the silence.
well i'm sorry to say but i also find several english accents hard to understand, aswell as other scottish accents (yes - there's more than one scottish acccent!!!). i highly doubt the indian was given the job to speak on the phone if he wasn't capable of doing so, some people love to argue for the sake of arguing then show off about it on a forum.

ELL OH ELL !

[Gibs960]

They could have said, "I can't really understand you, sorry" but yeah I'd consider that rude.

[Blinger$]

They could have said, "I can't really understand you, sorry" but yeah I'd consider that rude.

Wait, did you read it? The OP said HE COULDNT UNDERSTAND THEM not the otherway round.

[ecstasy]

Yes its rude. Overseas call centres aren't ideal but theres a lot of them around now so get used to it, he was only doing his job. You coulda just spoken to someone in the shop anyway, if you didnt like the bloke that was talking to you (though I dont think he would've been as rude as you've made out) you coulda just asked for someone else because he wasnt being helpful

[Swastika]

nah its not rude, you have the right to want to speak to somebody you can understand.

[Stryderman]

if you don't think it's rude why would you ask what someone else thinks?
TO BRAG AND SHOW OFF. jesus.

ELL OH ELL !

Im asking your opinion so thats not bragging, Sorry but i thought the whole point of a forum was to DISCUSS THINGS.

I cant see how me wanting to talk to someone i can actually understand is rude? What the hell is the point of me talking to someone i dont understand talks 600x faster than me and talks aload of gobblygooch? You may as well put disabled people on the phone it would be just as useful.

They shouldnt have foreigners working the telephone anyway its like talking to a brick wall.

EL EM AYE OH



Yes its rude. Overseas call centres aren't ideal but theres a lot of them around now so get used to it, he was only doing his job. You coulda just spoken to someone in the shop anyway, if you didnt like the bloke that was talking to you (though I dont think he would've been as rude as you've made out) you coulda just asked for someone else because he wasnt being helpful

I went to the shop they said i couldnt change my adress there they were absolute idiots an told me to ring them up after i made a special trip into town to do it.

[Narnat,]

It's quite rude and disrespectful tbh

[Stryderman]

How though..

Like seriously if i cant understand a word they are saying what the hell am i sposed to do? I cant change my adress in shop so i had to speak to someone over the phone they could be takin the piss for all i know. I dont get how no-one thinks its like talkin to a brick wall?

[ItsDave]

It is rude - yeah. It can be frustrating trying to make sense of what the guys trying to say but you just have to make do with whats being said and take a good guess. Be polite and say pardon, what you did was kinda rude, but I can see where you're coming from.

[Swearwolf]

its not rude lol

[ecstasy]

i dont really see the point of this thread, you're asking if its rude then not accepting it when people say it is...

[Stryderman]

I am acceptin it i just actually dont understand some peoples logic.

[Nemo]

I am acceptin it i just actually dont understand some peoples logic.
Well then dont ask for their opinion.

[Mathew]

Im asking your opinion so thats not bragging, Sorry but i thought the whole point of a forum was to DISCUSS THINGS.

I cant see how me wanting to talk to someone i can actually understand is rude? What the hell is the point of me talking to someone i dont understand talks 600x faster than me and talks aload of gobblygooch? You may as well put disabled people on the phone it would be just as useful.
You created the thread asking the question, now you're answering it yourself and getting all protective when people give their opinion. Ignorant?

..and yes, it was rude. The majority of call centres are now in India and far Eastern countries. It's cheap labour for the companies and it's helping the Indians make a living - it's a win win situation.
Don't like talking to them? Email them.

[Sharon]

Thats really rude/racist even if you didn't realise - Their working trying to make money too. I know you must of been pissed coz of the dude in the Orange Shop but that is just plain rude >;l

edit - -rep :S how can you think your right

[Judas]

Thats really rude/racist even if you didn't realise - Their working trying to make money too. I know you must of been pissed coz of the dude in the Orange Shop but that is just plain rude >;l

edit - -rep :S how can you think your right

its not really racist he never said 'omg i hate indians' or something he just said he couldnt understand the accent.. not racist.

in all fairness i know you were pissed off already and just wanted to get it sorted, and i have asked to speak to someone else before as well, but i did bare with the guy for like half an hour and i just couldnt understand him, so i just said 'can i talk to somebody else please?'. but i didnt immediately go 'can i talk to someone english' cos that is a bit rude.. but i do see where your coming from there is no point wasting your time and money trying to speak to someone you dont understand but you could have handled it a bit better.

[HotelUser]

What is it with phone companies outsourcing callcenters? Rogers does it here in Pakistan of all places. Considering Canadians are using their phone services you'd of thought they could of employed Canadians :rolleyes:

[Recursion]

If you said it in a nice enough way I wouldn't say it's rude.

But when I rang up Microsoft and got some indian bloke he sounded like a robot trying to calm me down (***?? I was only asking for a new serial key...) lol.

[Sharon]

If you said it in a nice enough way I wouldn't say it's rude.

But when I rang up Microsoft and got some indian bloke he sounded like a robot trying to calm me down (***?? I was only asking for a new serial key...) lol.

How exactly can you say ''Can I speak to someone english please'' nicely :S

How ever you say it - it is still rude completely

[Matthew]

yes i think it is rude, although sometimes i feel like saying the same thing. (especially when we get those calls from people trying to sell us things, no offence to any of them, but how are we going to buy something when they speak to fast for us to understand)

[Describe]

You just sound stupid really.

[AlexOC]

Sounds a bit rude yeh..

[ecstasy]

-rep :S how can you think your right
disagreeing with someones opinion isnt really a valid reason to -rep them

[Sharon]

disagreeing with someones opinion isnt really a valid reason to -rep them

so what is

[Judas]

so what is

being rude or unhelpful etc... your saying this guy should have a bad reputation for giving his opinion essentialy.

[kuzkasate]

Sorta rude.. but I mean, I had to ring Quinn Direct about car insurance and I could not understand a word she said.

[Metric1]

In Canada they log every communication with a customer and employee. I've called them before and been denied customer service because they said I was rude in a previous call, when they're the ones who screwed up.

And they wonder why 60% of Canadians don't like Bell Mobility:P

I was going to get a Bold 9700 with Telus but I'm going to wait until August and see what's out then.. I think I will get home phone from Bell, I hate Eastlink!

[danzooo]

I think you were being pretty rude to everyone tbh, as someone who works in a shop personally I know how annoying and frustrating rude customers like how you were being can be, so I can relate.

As for the request for someone English, I don't think that was overly rude, but I'm sure someone somewhere will have taken offence...

[Hollie]

most of what what said throught was rude. :l

[The Don]

You were rude to the guys in there shop. "it's not their business" well your going there to ask them about it, so yeh it is and you were rude to the guy on the phone by what you said. Did you even give him a chance to try and help you?

[MattFr]

Orange deserve everything they have coming to them. I'm 9 months into an 18 month Dolphin 35 contract with them and so far not a single bill has been correct and I've had 9 different phones. That's QUALITY service!

[Metric1]

I don't understand people who go through phone after phone... respect your stuff.

[Adamm]

You sound like a really nasty person.

[MattFr]

I don't understand people who go through phone after phone... respect your stuff.

8 Nokia N85s, all developed faults. I've had this Samsing i900 for like 4 months and its been perfect, but I hate it now. I respect my stuff :)

[The Don]

You sound like a really nasty person.

Lol i dont know why but that made me laugh

[Cypher-]

I dont think you were that out of line, you have obviously been frustrated by the lack of help from your phone company so your nerves were frayed. I know what its like as well when you are ringing constnaly asking for help and you spend ages trying to get some foreign bloke to figure out what your saying (word to large companies, I know its cheap labour but they cant talk english).

[Jam]

Not really, I cannot understand them and they cannot understand me, so putting you through to someone who has a bigger grasp of the english language than the script in front of them would be helpful.

[matt$]

I had to speak to some indian guy when i called up microsoft, he was an alright guy preteh funny tbh and i understood him clearly even though he had quite a strong accent, i think you were a bit over the top.