[Richie] Second perm in 2 weeks

[Richie]

Got permmed on darkenemy for real world trading (Which I never :O) & a perm ban on volvics today for being a fraud lol wth


http://rbguides.com/screenshots/d6b7003c.png


LOOL like 10t down the pan crycry

Thread moved by Transcripts (Forum Moderator): From "News & Rumours" (http://www.habboxforum.com/forumdisplay.php?f=40) to here.

[Jessicrawrr]

One word for you.
Unlucky ;)
You should be a good boy in the future ;P

[Matthew]

what exactly did you do lol

is there any hope of getting unbanned?

[BingoBenny]

What does it mean by HL-HL?

[dbgtz]

they cant ban on suspected fraud srsly? its like saying "oh i think u killed that guy so youve got life in prison".

[Richie]

lol exactly and umm im emailing them now ina sec (A) & esocks i did nothing habbo just like crashed and all i could see was the ban reason lol



Asked why I got banned via the on client help tool and got this:
http://rbguides.com/screenshots/9a7276c2.png

[Dinosaurawrr]

what s HL HL :s
moderators on habbo are pathetic.
they banned garion for doing a giveaway ;l
they dont check logs or anything just ban you for nothing.

[Nixt]

I am well confused by this. The only reference I can find on HL-HL is a House of Lords case (hence HL) on copyright fraud (lol) and I don't think that is related to the ban. So no idea what that means.

It's pretty weird, I whipped him up an appeal anyway so hopefully he gets unbanned.

[Catzsy]

Yes I hope he does too. Bad luck there, Richie :(

[dbgtz]

hl is probs their own code and for their own reference
maybe its the mods name/"id" so they know who to refer to

[Nixt]

THIS IS RICHIE'S APPEAL:

To whom it may concern,

At approximately 18:15 BST on Tuesday 3rd August 2010, my account “Volvics” was banned on the basis of “suspected fraud”. Firstly, I am confused about how one can merely “base” a ban on “suspect” behaviour of any kind. I was under the impression that any ban issued by Moderators was subject to an evidential requirement and I have never heard of anyone being banned on the basis of mere suspicion. This is my first angle of appeal – what evidence do you have and indeed, why was I banned with what can only be circumstantial evidence? One imagines that a lack of evidence negates any ban issued on my account.

Secondly, I am appealing on the basis that I did not commit the offence suggested. I understand that to commit fraud one must intentionally deceive another for personal gain. I fail to see where this has happened? I was taking bets in a casino, created by myself, where I took a bet from an individual who wished to play the casino game “poker” – an adaptation of real life poker on Habbo. During this game, I bet him by getting a number of “fives” whereas he got a number of “fours”. Five is the higher number and, as such, I won. Following this win the individual from whom I took the bet attempted to claim that I had scammed him. I carefully took the time to explain the rules of the game, and had the support of another user in the room (Nixt) who had witnessed the game and had therefore, witnessed by win.

I must stress that the user was not scammed and I successfully won the bet. Furthermore, he gave me the furni and therefore bet at his own risk; unfamiliarity with the rules of the game really does not suggest I had scammed. Equally, I was under the impression that casino bets are taken and made at the risk of the user and as the furni in question is willingly given away, Moderators can take no action (this is not to say I did anything wrong, this was just my understanding which aids my appeal further in negating the ban).

I ask that you look into the evidence surrounding the situation and either;
a) Supply me with the reasoning behind the ban, with solid evidence rather than suspicion.
b) Lift the ban as I believe it to be unfair, and I feel the chat logs and evidence supplied will verify that.

Kind regards,

Richard

[Sharon]

Richie why didn't you write your own appeal >;)

ps. awwwwww

[Nixt]

Richie why didn't you write your own appeal >;)

ps. awwwwww

Because I am amazing and offered to do it for him.

[RockyHorror]

The TOS you all signed to access Habbo, states that they can ban any account without reason and no prior notice.

[Catzsy]

Because I am amazing and offered to do it for him.

And a very good appeal it is too. I got warned today for saying 'numbers' when getting some lottery tickets. We have to say digits ?????? :S

[Jessicrawrr]

The appeal doesn't help, habbo staff are a bunch of idiots :/

[Nixt]

The TOS you all signed to access Habbo, states that they can ban any account without reason and no prior notice.

Yes, but one would assume they would rarely take such action and they normally have an evidential basis to all bans.

[Aestus]

Just tried to login and I'm banned for the same reason... what the heck x.x

"You have been banned! The reason for the ban is "Banned based on suspected fraud (HL-HL-23092) (id: 1502070)". The ban will expire at 12/30/21 4:15 AM Eastern Time."

[Mark]

Have you tried appealing lol?

[Alex3213]

Have you tried appealing lol?

Above.

Shame to hear this, I was in the room at the time you got banned, and the ban reason is absoloutely unacceptable.

[Tintinnabulate]

HL-HL is most likely their own code. Good luck Richie.

[Nixt]

Have you tried appealing lol?


Above.

Shame to hear this, I was in the room at the time you got banned, and the ban reason is absoloutely unacceptable.

See:

To whom it may concern,

At approximately 18:15 BST on Tuesday 3rd August 2010, my account “Volvics” was banned on the basis of “suspected fraud”. Firstly, I am confused about how one can merely “base” a ban on “suspect” behaviour of any kind. I was under the impression that any ban issued by Moderators was subject to an evidential requirement and I have never heard of anyone being banned on the basis of mere suspicion. This is my first angle of appeal – what evidence do you have and indeed, why was I banned with what can only be circumstantial evidence? One imagines that a lack of evidence negates any ban issued on my account.

Secondly, I am appealing on the basis that I did not commit the offence suggested. I understand that to commit fraud one must intentionally deceive another for personal gain. I fail to see where this has happened? I was taking bets in a casino, created by myself, where I took a bet from an individual who wished to play the casino game “poker” – an adaptation of real life poker on Habbo. During this game, I bet him by getting a number of “fives” whereas he got a number of “fours”. Five is the higher number and, as such, I won. Following this win the individual from whom I took the bet attempted to claim that I had scammed him. I carefully took the time to explain the rules of the game, and had the support of another user in the room (Nixt) who had witnessed the game and had therefore, witnessed by win.

I must stress that the user was not scammed and I successfully won the bet. Furthermore, he gave me the furni and therefore bet at his own risk; unfamiliarity with the rules of the game really does not suggest I had scammed. Equally, I was under the impression that casino bets are taken and made at the risk of the user and as the furni in question is willingly given away, Moderators can take no action (this is not to say I did anything wrong, this was just my understanding which aids my appeal further in negating the ban).

I ask that you look into the evidence surrounding the situation and either;
a) Supply me with the reasoning behind the ban, with solid evidence rather than suspicion.
b) Lift the ban as I believe it to be unfair, and I feel the chat logs and evidence supplied will verify that.

Kind regards,

Richard

[HotelUser]

See:

To whom it may concern,

At approximately 18:15 BST on Tuesday 3rd August 2010, my account “Volvics” was banned on the basis of “suspected fraud”. Firstly, I am confused about how one can merely “base” a ban on “suspect” behaviour of any kind. I was under the impression that any ban issued by Moderators was subject to an evidential requirement and I have never heard of anyone being banned on the basis of mere suspicion. This is my first angle of appeal – what evidence do you have and indeed, why was I banned with what can only be circumstantial evidence? One imagines that a lack of evidence negates any ban issued on my account.

Secondly, I am appealing on the basis that I did not commit the offence suggested. I understand that to commit fraud one must intentionally deceive another for personal gain. I fail to see where this has happened? I was taking bets in a casino, created by myself, where I took a bet from an individual who wished to play the casino game “poker” – an adaptation of real life poker on Habbo. During this game, I bet him by getting a number of “fives” whereas he got a number of “fours”. Five is the higher number and, as such, I won. Following this win the individual from whom I took the bet attempted to claim that I had scammed him. I carefully took the time to explain the rules of the game, and had the support of another user in the room (Nixt) who had witnessed the game and had therefore, witnessed by win.

I must stress that the user was not scammed and I successfully won the bet. Furthermore, he gave me the furni and therefore bet at his own risk; unfamiliarity with the rules of the game really does not suggest I had scammed. Equally, I was under the impression that casino bets are taken and made at the risk of the user and as the furni in question is willingly given away, Moderators can take no action (this is not to say I did anything wrong, this was just my understanding which aids my appeal further in negating the ban).

I ask that you look into the evidence surrounding the situation and either;
a) Supply me with the reasoning behind the ban, with solid evidence rather than suspicion.
b) Lift the ban as I believe it to be unfair, and I feel the chat logs and evidence supplied will verify that.

Kind regards,

Richard

Sounds like classic Garion to me :) keep us posted with their responses would you!

[-Danube-]

And a very good appeal it is too. I got warned today for saying 'numbers' when getting some lottery tickets. We have to say digits ?????? :S

I got muted today for this exact reason, i was helping Roxy sell lottery tickets, i said numbers and got muted. Then roxy told me to say Digits as she had already been muted on numerous occasions.

[Josh]

Lol. Ouch. Unlucky.

[sammy]

And a very good appeal it is too. I got warned today for saying 'numbers' when getting some lottery tickets. We have to say digits ?????? :S

I think they have an automatic warning system if you say "number", they probably relate it to phone numbers :P. "credit" is also warned so that's probably related to the phone thing again.

It's ridiculous, what a silly ban. Hope you get unbanned Richie. :)

[Samantha.]

He will get unbanned, Habbo is just being stupid because loads of people got banned for the same reason! Richie was just unlucky :P

[Aestus]

Just curious, have you heard anything back on your appeal? I sent one in as well when I got banned and still no response. :/

[Nemo]

Habbo is gettin ridunkulous with the bans they put out

[Richie]

Just curious, have you heard anything back on your appeal? I sent one in as well when I got banned and still no response. :/


No reply yet.

[Snoweyball]

Ive also been permed for fraud and having sent my appeal three days ago i havent recieved a reply :( surely they must be trying to sort this out.

[Richie]

Hello,

Thank you for contacting Habbo.

As one of our biggest concerns is respecting the privacy and security of our users, I need to check that you are authorised to discuss this account. If you could supply me with the following details, I would be happy to help you.

* Habbo Account Name
* Email address used to create the account
* Details of any other email addresses on the account
* Date of birth registered to the Habbo account
* Your ISP (Internet Service Provider)
* Details of any bans on the account
* Details of all Credit transactions & payment methods
* Names of the other Habbos belonging to you


Yours,

Habbo.com Customer Support

--
DeeJay
Player Support
Habbo.com
Sulake Inc., 225 Santa Monica Blvd
4th Floor Santa Monica, CA 90401


Lol, what do they think I am, a hacker?

[Catzsy]

Lol, what do they think I am, a hacker?

Well if you can answer all the questions you could get your account back. They are probably just being careful.

[Richie]

Well if you can answer all the questions you could get your account back. They are probably just being careful.

Yeah I have, I didn't create the account too long ago so I remember all the details I registered with.

[Nixt]

Yeah to be fair it does say already on the help tool when you are asked to submit the email to include some / most of those things. I remember when I wrote my most recent appeal. I would say it is a good indication you are getting unbanned.

[Catzsy]

Yeah to be fair it does say already on the help tool when you are asked to submit the email to include some / most of those things. I remember when I wrote my most recent appeal. I would say it is a good indication you are getting unbanned.

Yes I agree with you so hopefully soon. :)

[,elaboratedolls]

make sure not to make a mistake;] good luck getting unbanned though x;]

[Wonderful]

Lol, what do they think I am, a hacker?

goodluck, but my friend Sh¡z also got replied to asking for these details he done as they said and filled everything out and they replied with "Your issue has been closed" etc it's an absolute joke lol

[Phil]

LOL that's actually ridiculas!! Habbo/Sulake REALLY need to sort out these moderators.

[Crazy-Dal]

Hello I saw you have been banned my account crazy-dal was banned for fraud a week ago I appealed about 4 times got 1 email Saturday asking the questions u got asked and another one yesterday asking what furni I had how many rooms I had 5 friends off my list and stuff now awaiting another reply wondered how you have got on if you are unbanned yet?

[Richie]

Hello I saw you have been banned my account crazy-dal was banned for fraud a week ago I appealed about 4 times got 1 email Saturday asking the questions u got asked and another one yesterday asking what furni I had how many rooms I had 5 friends off my list and stuff now awaiting another reply wondered how you have got on if you are unbanned yet?


Nope I'm not too bothered really, its only habbo. It annoys me how much errors they make. I don't play habbo anymore if I get my account back I might play again but until then I won't xD. At the end of the day they are losing users.

[Crazy-Dal]

Nope I'm not too bothered really, its only habbo. It annoys me how much errors they make. I don't play habbo anymore if I get my account back I might play again but until then I won't xD. At the end of the day they are losing users.
Hmm it seems a bit weird how a lot of people are getting banned for only moving their stuff to another account but life goes on I suppose I just make another account haha

[Txyla]

why dont you pm redtiz since she is like sulake staff?

[Richie]

woo


Hi Habbo,

Thank you for your email.

We have reviewed your request to be unbanned, and based upon the information you have provided, we have now unbanned your account.

Yours,


--
0rca
Player Support
Habbo.com
Sulake Inc., 225 Santa Monica Blvd
4th Floor Santa Monica, CA 90401

[Nixt]

woo


Hi Habbo,

Thank you for your email.

We have reviewed your request to be unbanned, and based upon the information you have provided, we have now unbanned your account.

Yours,


--
0rca
Player Support
Habbo.com
Sulake Inc., 225 Santa Monica Blvd
4th Floor Santa Monica, CA 90401

I accept cheque, credit card or cash if sealed in a locked briefcase.

On topic, woo! I'm glad you got unbanned, it was clearly unfair!

[Yupt]

Yayy, nice to see you've been unbanned. :D

[.iNova.]

Habbo staff are tards. If you take a look at the support you get from Blizzard ( World of Warcraft ), they will restore EVERY item if you get hacked, refund items if you accidently purchase them, and even restore a character if you delete it, all within usually 8 hours. They put Sulake to shame, but atleast 0rca is still with Sulake!

[DJ::Beatz]

I completely agree Nova. 0rca, imo, has always seemed to actually approve things unlike other hotels(back when there were other hotels) when they would just not give a ****.

Blizzard is a great company, they may take long to restore your items, but they do it and they not like habbo saying "If you've gotten hacked, its your fault, have better security". If blizz can handle every claim they have, Habbo definately should have no problem.

[Crazy-Dal]

woo


Hi Habbo,

Thank you for your email.

We have reviewed your request to be unbanned, and based upon the information you have provided, we have now unbanned your account.

Yours,


--
0rca
Player Support
Habbo.com
Sulake Inc., 225 Santa Monica Blvd
4th Floor Santa Monica, CA 90401

Lucky!! Everyone is getting un permed now where is mine lol

[rokgal]

lol once i was bored on habbo like when i was 14 so i typed in random habbos and passwords and then it said you have been banned for trying to hack or summit and it said till 2039 and then i went on my account i was like woo i can log in so i got on and started playing and i went into my room first and there was a dude with an afro sitting on a throne but i never had a throne so i say Hi..? and he goes Oh **** erm puuw puuw puuw and told me on whisper i told my mates to report you for sexuality and i say **** *** but he goes to my room and then i follow him and all these people dresed black skin blacker afro black suit shortts and shoes say " OMG YOU HAVE AIDS AARGHHHH " so i sit on the throne suddenly some like mod walks in while their still screaming and says youve been busted.... and i got like a 4 hour ban but i could still log lol weird - im ban proof

[valentineark]

lol once i was bored on habbo like when i was 14 so i typed in random habbos and passwords and then it said you have been banned for trying to hack or summit and it said till 2039 and then i went on my account i was like woo i can log in so i got on and started playing and i went into my room first and there was a dude with an afro sitting on a throne but i never had a throne so i say Hi..? and he goes Oh **** erm puuw puuw puuw and told me on whisper i told my mates to report you for sexuality and i say **** *** but he goes to my room and then i follow him and all these people dresed black skin blacker afro black suit shortts and shoes say " OMG YOU HAVE AIDS AARGHHHH " so i sit on the throne suddenly some like mod walks in while their still screaming and says youve been busted.... and i got like a 4 hour ban but i could still log lol weird - im ban proof

Yes people, I did read it all and it was kinda fun x] i've heard of bullet proof but ban proof? nah :]

btw wb richie, im glad you got unbanned... shouldnt have even been banned in the first place o.o

[Special]

how can they perm ban on suspected fraud?

use the help tool and ask them to provide proof of the suspect fraud you have commited , and if they can only then will you accept the ban as legitimate & fair