International Involvement with HxHD.

[JerseySafety]

Hey David, Shar and others,

I think this has been posted before but I think you guys REALLY need to hire some International HxHD Trialists (I've been told by several Habbox members that no Intl. HxHD applicants were picked, not sure if its true), the international Applicants may not of had good applications, but when you think about it the Help-desk is really in need of more International Staff, so why not just put a few International Applicants on Trial and see how well they do (some people can perform, but can't write).

It's 8:10am and surely at least 1 member of staff should be helping? But no, there is only 2 of us in here and funnily enough we are both international, there has also been 5 or so people coming to the help-desk during a 1 hour period I was there, in need of help but with no-one in here, myself and another anonymous person have had to help them in order for Habbox to retain it's reputation.

Try not to take this to heart management, but you guys really need to get more active trialists, at the moment the HxHD isn't improving, it's deteriorating.

I don't want to sound like i'm whining (which many of you will think I am) but something really need's to be done. I can't control what need's to be done but I can try to help management to get done what need's to be done. (Just confused myself)

So yeah, let's actually have a talk about this and get it sorted.

[Josh]

Hey David, Shar and others,

I think this has been posted before but I think you guys REALLY need to hire some International HxHD Trialists (I've been told by several Habbox members that no Intl. HxHD applicants were picked, not sure if its true), it's 8:10am and surely at least 1 member of staff should be helping? But no, there is only 2 of us in here and funnily enough we are both international, there has also been 5 or so people coming to the help-desk during a 1 hour period I was there, in need of help but with no-one in here, myself and another anonymous person have had to help them in order for Habbox to retain it's reputation.

Try not to take this to heart management, but you guys really need to get more active trialists, at the moment the HxHD isn't improving, it's deteriorating.

I don't want to sound like i'm whining (which many of you will think I am) but something really need's to be done. I can't control what need's to be done but I can try to help management to get done what need's to be done. (Just confused myself)

So yeah, let's actually have a talk about this and get it sorted.

5 people in one hour is an exageration... just sayin'.

Maybe one or two people an hour come into the helpdesk seeking help during the times I'm there and I help them to make sure people don't think badly of Habbox. Anyway, there must have been no good applicants (www.youfail.org) from international involvement which I can understand.

Edit: If this is written off as a one off, I wouldn't mind because today has been quite quiet to me as well.

[JerseySafety]

Not really exaggerating, I mean 2 when you where in here, another 2 when I was in here (ok maybe slightly, but you get the point).

No good applicants from International Involvement, like I said maybe David or Shar should just trial them, good staff are not always based on applications, alot of people suck or don't like/don't know how to write, but they may still be able to perform the task to better abilities then others.



5 people in one hour is an exageration... just sayin'.

Maybe one or two people an hour come into the helpdesk seeking help during the times I'm there and I help them to make sure people don't think badly of Habbox. Anyway, there must have been no good applicants (www.youfail.org) from international involvement which I can understand.

Edit: If this is written off as a one off, I wouldn't mind because today has been quite quiet to me as well.

[Josh]

Not really exaggerating, I mean 2 when you where in here, another 2 when I was in here (ok maybe slightly, but you get the point).

No good applicants from International Involvement, like I said maybe David or Shar should just trial them, good staff are not always based on applications, alot of people suck or don't like/don't know how to write, but they may still be able to perform the task to better abilities then others.

The time when you were here and when I was here? I was gone for like 5 minutes due to autokick. :)

To your second point, I have to agree. Good applications don't always mean good staff and vica versa. I kind of have a background of dissing the HxHD so I can understand why I wouldn't be offered the opportunity, but if (and they are) the department were looking for international staff, they should definitely offer trials to some of the rare breed. (In comparison to the rest of the forum.)

[Jordan]

I do agree that there does need to be more international people in the helpdesk. I'm sure david and shar would discuss this and maybe make this a possibility

[BingoBenny]

Well, as I only go in to the helpdesk when there's nothing to do on Habbo, to meet some more Habbox members, I hardly see anybody behind the desk. But I have to say, people may have other plans and people may not want to plan their lives around Habbo. Just saying.

On the other hand, international people in the helpdesk would be good as then you're guaranteed to have people behind the desk no matter what the time. If the helpdesk can't be staffed all the time, wouldn't it be better just to make a lounge for Habbox member to relax in?

[JerseySafety]

Good to see you agree with me Josh about the second point.



The time when you were here and when I was here? I was gone for like 5 minutes due to autokick. :)

To your second point, I have to agree. Good applications don't always mean good staff and vica versa. I kind of have a background of dissing the HxHD so I can understand why I wouldn't be offered the opportunity, but if (and they are) the department were looking for international staff, they should definitely offer trials to some of the rare breed. (In comparison to the rest of the forum.)


I hope they do discuss and hopefully read this feedback thread, it would benefit habbox alot and would also be helping many Habbo members at the same time.


I do agree that there does need to be more international people in the helpdesk. I'm sure david and shar would discuss this and maybe make this a possibility

True Ben, maybe some people would have other plans, but not every single Staff Member.
Good Idea about the lounge, but I don't think David and Shar would be keen, I love the Help-Desk idea, but it needs to be properly controlled by Staff.



Well, as I only go in to the helpdesk when there's nothing to do on Habbo, to meet some more Habbox members, I hardly see anybody behind the desk. But I have to say, people may have other plans and people may not want to plan their lives around Habbo. Just saying.

On the other hand, international people in the helpdesk would be good as then you're guaranteed to have people behind the desk no matter what the time. If the helpdesk can't be staffed all the time, wouldn't it be better just to make a lounge for Habbox member to relax in?

[Mathew]

good staff are not always based on applications, alot of people suck or don't like/don't know how to write, but they may still be able to perform the task to better abilities then others.

If they can't type well for an application, what hope have they answering questions in HxHD? :P There's a few HxHD staff that can't type properly for the life in them, goodness knows how they're there if their applications were the same :P

[xxMATTGxx]

Applications are not really everything but they need to be somewhat good as it gives the Managers a feel oh how good/bad they would be if they were given a chance of becoming staff. Then not only that they have to be interviewed now as well and see how well they can cope with a few questions at them and so on. We may need international staff but not every time the applications open international people start flooding in.

[JerseySafety]

True, that applications do need to be good. But as I said and you may disagree but hmm, not everyone is fluent at writing pretty much a C.V.

It does give managers a chance to to see for themselves, but the applicant could be different if they actually get a trial.

As far as I know at least 5 International Applicants applied for HxHD Trialist and none of them got in, I mean the UK applicants may of had better applications, but the Help-Desk needs ALOT more International Staff than UK Staff at the moment.



Applications are not really everything but they need to be somewhat good as it gives the Managers a feel oh how good/bad they would be if they were given a chance of becoming staff. Then not only that they have to be interviewed now as well and see how well they can cope with a few questions at them and so on. We may need international staff but not every time the applications open international people start flooding in.

[Jordan]

I'm sure you need people who have good applications, good knowledge of habbo than someone who doesen't

[JerseySafety]

Yes well some people may of stuffed up or done something wrong in the applications, this is going a bit off-topic as it's meant to be about hiring International Staff not about applications but...

Spelling and Knowledge of Habbo & General technology/computing is needed. Alot of people actually have this but they just don't know how to explain themselves in the applications (which is what I faced), maybe the HxHD Managers should do international & UK Applications seperately (maybe not, maybe getting to complicated)




I'm sure you need people who have good applications, good knowledge of habbo than someone who doesen't

[Jordan]

Yes well some people may of stuffed up or done something wrong in the applications, this is going a bit off-topic as it's meant to be about hiring International Staff not about applications but...

Spelling and Knowledge of Habbo & General technology/computing is needed. Alot of people actually have this but they just don't know how to explain themselves in the applications (which is what I faced), maybe the HxHD Managers should do international & UK Applications seperately (maybe not, maybe getting to complicated)

If only like 5 international people apply, i think there would be no point having 2 seperate applications. As like 60 uk would apply and 5 international would apply

[Josh]

Yes well some people may of stuffed up or done something wrong in the applications, this is going a bit off-topic as it's meant to be about hiring International Staff not about applications but...

Spelling and Knowledge of Habbo & General technology/computing is needed. Alot of people actually have this but they just don't know how to explain themselves in the applications (which is what I faced), maybe the HxHD Managers should do international & UK Applications seperately (maybe not, maybe getting to complicated)

I don't agree with the separation idea. Only because not many people apply so if a bad helper or whatever you call them applies, they'll have a better chance which isn't what they want. (Not sure if this made sense.)

[JerseySafety]

True, but since so many UK people applied, they literally wipe out any chance of any International Applicants getting a trial.

When really more International Staff are needed at the moment, it was just a random suggestion of the top of my head btw :)



If only like 5 international people apply, i think there would be no point having 2 seperate applications. As like 60 uk would apply and 5 international would apply

[Mark]

Hey David, Shar and others,

Try not to take this to heart management, but you guys really need to get more active trialists, at the moment the HxHD isn't improving, it's deteriorating.


Your evidence? Just because staff were not in the desk on a sunday... When there are many distractions 1 being sunday is a "family day" and sunday as being the "rest day". I myself as staff do try and be as active as possible but just because a Staff Member wasn't in HxHD at 10 past 8 in the morning doesn't mean HxHD is "deteriorating"

Yes, HxHD could do with some improvements here and there but on a whole the department is fine... Yes, They could have two seperate applications and i think if this was tested maybe next time the apps open then we could see if there is any point carrying it on... Obviously seeing as there is no/limited International staff is because not many have been applying... Dave and Shar only want the best for HxHD and wouldn't purposely not hire International Staff...

[JerseySafety]

I am not just talking about today, the HxHD has been going downhill for a while. I've been hoping it can be picked back up when all the new Trialists settle in.

I understand that it's family day & rest day but there should surely be at least one person at the help desk. I also know that you are extremely active, I always see you at the help desk and I hope you keep it up!

You are one of the people the HxHD needs.



Your evidence? Just because staff were not in the desk on a sunday... When there are many distractions 1 being sunday is a "family day" and sunday as being the "rest day". I myself as staff do try and be as active as possible but just because a Staff Member wasn't in HxHD at 10 past 8 in the morning doesn't mean HxHD is "deteriorating"

[wixard]

*REMOVED*

Edited by dinasaw (Forum Super Moderator): Please do not be rude towards other forum members.

[Shar]

True, but since so many UK people applied, they literally wipe out any chance of any International Applicants getting a trial.

When really more International Staff are needed at the moment, it was just a random suggestion of the top of my head btw :)
I can safely say that out of the 70 or so applications we have received only 2 applications were international.
Surely cannot hire international staff if they do not apply? Furthermore, applications were open for over 1 week, thus everyone has the opportunity to apply.
When hiring staff we must look at the quality of the application. We would be more than happy to open applications directed to internationals only and see how that goes.

[JerseySafety]

So you saying Andy had a bad app? How do you know?
That's not very nice if you ask me, Andy is a nice guy and I don't think you should go around behind his back cussing him.



*REMOVED

[wixard]

*REMOVED*

Edited by dinasaw (Forum Super Moderator): Please do not be rude towards other forum members.

[Mark]

I am not just talking about today, the HxHD has been going downhill for a while. I've been hoping it can be picked back up when all the new Trialists settle in.

I understand that it's family day & rest day but there should surely be at least one person at the help desk. I also know that you are extremely active, I always see you at the help desk and I hope you keep it up!

You are one of the people the HxHD needs.

First off, Thank you very much for your comment about myself and HxHD. HxHD has been struggling a bit due to about 5 or 6 of the staff members resigned in the space of 2 weeks, Now this obviously would hit any department hard... But the trialists are just getting settled into their new roles throughout Habbox and I can assure you that HxHD will be back to it's normal self :)

[JerseySafety]

Yes, I understand there were many applications.
2 International Applications, wow I know who those 2 where to :)

I think it would be a great idea if you opened up just International Applications as the HxHD is lacking Intl. Staff at the moment. This would also bring more variety to habbox and especially the help-desk.

I know about the hiring staff via application, but maybe you should do it and maybe give them a 1 day trial or smething (not sure).




I can safely say that out of the 70 or so applications we have received only 2 applications were international.
Surely cannot hire international staff if they do not apply? Furthermore, applications were open for over 1 week, thus everyone has the opportunity to apply.
When hiring staff we must look at the quality of the application. We would be more than happy to open applications directed to internationals only and see how that goes.

[Mark]

*REMOVED*

Andy got it for a number of reasons that Dave and Shar may or may not want to reveal to you... HxHD hires people for a reason and I'm sure management have their own reason for hiring Andy... I myself am glad he got the trial.

[wixard]

Breaking the rules much?

um how...

[JerseySafety]

That's very nice Tara, but still just because you know him/may be his friend I seriously don't think it's relavent to this thread/conversation.



*REMOVED*



Yes, it's funny how bulk resign at the same time? I actually think they realised the HxHD was going down so they resigned.

Hopefully management can choose more good staff and give everyone an equal opportunity :D

First off, Thank you very much for your comment about myself and HxHD. HxHD has been struggling a bit due to about 5 or 6 of the staff members resigned in the space of 2 weeks, Now this obviously would hit any department hard... But the trialists are just getting settled into their new roles throughout Habbox and I can assure you that HxHD will be back to it's normal self :)

[despect]

i quite like the idea of just opening hxhd applications just for international people but i don't think its fair to say hxhd is going downhill as its really not there are so many good staff. :)

[Shar]

*REMOVED*

Tara, if you have any complaints about any staff please PM Nixt with an official complaint.

Yes, I understand there were many applications.
2 International Applications, wow I know who those 2 where to :)

I think it would be a great idea if you opened up just International Applications as the HxHD is lacking Intl. Staff at the moment. This would also bring more variety to habbox and especially the help-desk.

I know about the hiring staff via application, but maybe you should do it and maybe give them a 1 day trial or smething (not sure).
We shall keep this in mind and consider opening separate applications directed to internationals :)

[JerseySafety]

Yes, there are alot of good staff members.
But there are also alot of Staff members that bring down the HxHD, by giving out Warnings and Bans for no utter reason or the wrong reasons.

I also think just International HxHD Applications should be opened, as again I'll say it the help-desk really needs more International Staff. :D



i quite like the idea of just opening hxhd applications just for international people but i don't think its fair to say hxhd is going downhill as its really not there are so many good staff. :)

[despect]

Yes, there are alot of good staff members.
But there are also alot of Staff members that bring down the HxHD, by giving out Warnings and Bans for no utter reason or the wrong reasons.

I also think just International HxHD Applications should be opened, as again I'll say it the help-desk really needs more International Staff. :D

If you feel someone gave out a unfair warning/ban then you can appeal it by pming david and shar directly and it'll be looked into :)

[Mark]

i quite like the idea of just opening hxhd applications just for international people but i don't think its fair to say hxhd is going downhill as its really not there are so many good staff. :)

I agree... There is no evidence to say HxHD is going down hill... The only evidence people have is that the department was lacking in staff, As I said above any department would be hit hard if this happened... It does not mean that department is going "downhill"

[JerseySafety]

I have laid a complaint :)



If you feel someone gave out a unfair warning/ban then you can appeal it by pming david and shar directly and it'll be looked into :)

[Shar]

I have laid a complaint :)
Complaints should be PM'd to both myself and David, with proof, and we shall deal with them ASAP.

[Mark]

I have laid a complaint :)

And your happy about it? I really don't see where this thread is going...

[JerseySafety]

There is no evidence, but when the trialists settle in and more International Staff become trialists the help desk will be alot more 'stable'. I also think some of the Staff Members need to be talked to about the rules, will PM David or Shar about that later :D




I agree... There is no evidence to say HxHD is going down hill... The only evidence people have is that the department was lacking in staff, As I said above any department would be hit hard if this happened... It does not mean that department is going "downhill"

[Andii]

*REMOVED*


lol thanks tara :) your such a babe :) and i agree. .

[JerseySafety]

Yes, I'm happy will PM you later Shar & David.

Back onto topic lol :D

Also, when the International HxHD applications open (if they do) there will be alot more interest in the help-desk I suspect.

[Mark]

There is no evidence, but when the trialists settle in and more International Staff become trialists the help desk will be alot more 'stable'. I also think some of the Staff Members need to be talked to about the rules, will PM David or Shar about that later :D

As i said up there... This thread is going off topic and therefore I don't think it really needs to be discussed that your going to PM management about a complaint :S

---------- Post added 19-09-2010 at 12:13 PM ----------


Yes, I'm happy will PM you later Shar & David.

Back onto topic lol :D

Also, when the International HxHD applications open (if they do) there will be alot more interest in the help-desk I suspect.

Your concluding your thread?

[JerseySafety]

Yes, that's why in my previous post I said back on-topic and started talking on-topic lol.


BACK ON TOPIC NOW PLEASE





As i said up there... This thread is going off topic and therefore I don't think it really needs to be discussed that your going to PM management about a complaint :S

Edited by dinasaw (Forum Super Moderator): Please leave the moderating to the moderators.

[Shar]

There is no evidence, but when the trialists settle in and more International Staff become trialists the help desk will be alot more 'stable'. I also think some of the Staff Members need to be talked to about the rules, will PM David or Shar about that later :D
If you see any staff member breaking the rules feel free to PM myself and David and we shall deal with it.
Myself and David layout the foundations of the rules when a staff member is given a trial, thus they should already know what the rules are and if necessary we shall remind them.

[despect]

I do agree i think hxhd will benefit having more staff in the help desk at later times. :)

[Mark]

Yes, that's why in my previous post I said back on-topic and started talking on-topic lol.


BACK ON TOPIC NOW PLEASE

Why would we need to go back on topic if you have concluded it? :S Lmao

[-Danube-]

Why is it that HxHD always gets targeted with such things?

There are loads, if not all departments that would benefit from getting international staff.

Events for example, if they had more international staff they could do events at time that would attract members from a different time zone.

Rare values - By having international staff we can attract people from other time zones to use our rare values guide.

The only problem is, is actually finding the international staff. Since the merge most people seem to have stayed with their native fansites and thus it's hard to hire new international staff. Once we have got a small team of international staff then it will get easier and easier.

But again, i don't think we should keep targeting HxHD and making it sound really bad, Shar and David are doing a great job. Why not make a thread and include other departments in it that it also applies to. Obviously somethings will just be HxHD, or just events etc but it just seems that HxHD is really getting targeted lately.

[JerseySafety]

Agreed, so why don't I just apply for all departments!? Jokes lol.


Events - The problem with Events with international staff is that when you post on the Forum there isn't alot of International Users that read the Notice Board so it's hard to get people to your event, well easy if you create an event etc.


I'm not trying to targer HxHD, I'm trying to help them (since they had a big loss of staff), I'll try help out every department as much as I can.


Why is it that HxHD always gets targeted with such things?

There are loads, if not all departments that would benefit from getting international staff.

Events for example, if they had more international staff they could do events at time that would attract members from a different time zone.

Rare values - By having international staff we can attract people from other time zones to use our rare values guide.

The only problem is, is actually finding the international staff. Since the merge most people seem to have stayed with their native fansites and thus it's hard to hire new international staff. Once we have got a small team of international staff then it will get easier and easier.

But again, i don't think we should keep targeting HxHD and making it sound really bad, Shar and David are doing a great job. Why not make a thread and include other departments in it that it also applies to. Obviously somethings will just be HxHD, or just events etc but it just seems that HxHD is really getting targeted lately.

[Sharon]

Time to post in here since I'm so bored

Firstly wherever it said HxHD is going downhill that's ********. HxSS was not long ago and since it was major it's perfectly acceptable for it to not of been busy.

Shar and David for TWO applications for International (well that's what they say anyway) that's not our fault if no international people want to apply :S

Hope that made sense.

PS. Good that Tara expresses her opinions.

[Mark]

Why is it that HxHD always gets targeted with such things?

There are loads, if not all departments that would benefit from getting international staff.

Events for example, if they had more international staff they could do events at time that would attract members from a different time zone.

Rare values - By having international staff we can attract people from other time zones to use our rare values guide.

The only problem is, is actually finding the international staff. Since the merge most people seem to have stayed with their native fansites and thus it's hard to hire new international staff. Once we have got a small team of international staff then it will get easier and easier.

But again, i don't think we should keep targeting HxHD and making it sound really bad, Shar and David are doing a great job. Why not make a thread and include other departments in it that it also applies to. Obviously somethings will just be HxHD, or just events etc but it just seems that HxHD is really getting targeted lately.

Just thought I'd point out the main parts as your post was very important and I thank you for posting it :) I really don't understand why HxHD keeps getting targeted... Maybe because it's a community department and we deal with a lot of characters everyday... the decisions we make can't always please and help everyone but we do try and make everyone happy. At the same time it is really hard...

[-Danube-]

I mean, fair enough, bring things to light which you think is a problem. But there are other departments too, i'd love to hear some feedback etc, and i'm sure many other managers would too.

Rather than just having to read 100 threads that end up talking about the same thing with HxHD.

[JerseySafety]

Yes it is good that Tara expresses her opinions in a rude manner if you ask me, but on-topic.

True it isn't your fault that Intl. People don't want to apply, but I think Shar has thought about the International only applications and I think it'll be a great success if it goes ahead :)




Time to post in here since I'm so bored

Firstly wherever it said HxHD is going downhill that's ********. HxSS was not long ago and since it was major it's perfectly acceptable for it to not of been busy.

Shar and David for TWO applications for International (well that's what they say anyway) that's not our fault if no international people want to apply :S

Hope that made sense.

PS. Good that Tara expresses her opinions.

[Mathew]

I agree... There is no evidence to say HxHD is going down hill... The only evidence people have is that the department was lacking in staff, As I said above any department would be hit hard if this happened... It does not mean that department is going "downhill"
Sounds like enough evidence to me. It's perfectly fine for a department to go downhill, we're not saying it's totally failed.. we're just saying it's not what it used to be - which is perfectly acceptable and truthful.
I'm not going to moan about HxHD because it's happening to all departments and the same happens each year. People resign when it comes to September to "concentrate on school" but they'll all be back once they've settled in.

Yeah, HxHD had a severe lack of staff members. I'm in there pretty much all night and I haven't seen more than 3 staff members. With the new trialists however, hopefully there will be more activity! :)


I also think some of the Staff Members need to be talked to about the rules,
Now this, I agree with. I think HxHD Staff (and Management!) have forgotten about this little thread (http://www.habboxforum.com/showthread.php?t=656493) made by Roxy916 back in July... the new ruling system seems to have been ignored and we've reverted back to warning for absolutely everything.


Events for example, if they had more international staff they could do events at time that would attract members from a different time zone.
I agree. As you've said, the problem is with people sticking to the fansites used before the merge and not wanting to move. There's been a few international events staff but they usually resign as they feel quite lonely sat doing events on their own :P

When people settle in at school, staff will start coming back and so will the visitors. It's not HxHD's fault as such.

[-Danube-]

Also, i don't want to sound like i don't agree with this idea or that i think HxHD is 100% perfect as nothing is. I think we do need more international staff and we could only benefit from this.

The point i was making is that it seems HxHD gets targeted with all the problems that Habbox has (HxL gets it too tbh)

[Storking]

I was in HxHD for a long time yesterday up until 1am+ and it had at least 7+ people in it all day/up til I left so I really don't think it's deteriorating at all, quite the opposite seeing as activity in the room is picking up lately with more staff..

It'd be great if there were international staff in the desk who could be there at times like the ones UK staff can't always be (late nights/early mornings) but as shar said, there weren't many applicants so nothing can be done about it unless the people actually apply

[JerseySafety]

Yes Habbox does have some problems as a full, but everything & everyone does have problems.

HxL has problems to, maybe because of the server problems etc.

More International staff would majorly benefit habbox in a whole and would increase the usage hopefully.


Also, i don't want to sound like i don't agree with this idea or that i think HxHD is 100% perfect as nothing is. I think we do need more international staff and we could only benefit from this.

The point i was making is that it seems HxHD gets targeted with all the problems that Habbox has (HxL gets it too tbh)

[-Danube-]

HxHD was quite busy last night, it does have it's times when it gets busy. But it cannot be busy 24/7 and nor will it ever be staffed 24/7. We work there for no pay/reward so you can't expect us to be there 24/7.

But i think HxHD has been doing fine.

[Josh]

This thread went way off topic in pages 3 and 4...

Anyway, I don't think applications should be separated... why? Separating them won't increase the amount of people who apply.

You should just embrace the people you got. (LMFAO I MAKE MYSELF LAUGH)

---------- Post added 19-09-2010 at 09:46 PM ----------
bloody server

[JerseySafety]

The first part that you were up to 1am, Ok there were at least 7 people. But the thing is I don't think HxHD Staff should have to stay up to ridiculous times like 1am. This is what we need international staff for to take over.

Also as Shar said, hopefully management open International only applications.



I was in HxHD for a long time yesterday up until 1am+ and it had at least 7+ people in it all day/up til I left so I really don't think it's deteriorating at all, quite the opposite seeing as activity in the room is picking up lately with more staff..

It'd be great if there were international staff in the desk who could be there at times like the ones UK staff can't always be (late nights/early mornings) but as shar said, there weren't many applicants so nothing can be done about it unless the people actually apply

---------- Post added 19-09-2010 at 11:48 AM ----------

Yea, agreed it did go majorly off topic but back on topic lol.

I disagree, I think the applications should be seperated, ok there may not be as many International staff that will apply if it's seperated, but the help-desk doesn't always need Uk staff or doesn't always need International staff. (confused much)

It's also not meant to really increase the amount of applicants, it's meant to distinguish UK & International applicants, management might only want to recruit International as they need Intl. Staff the most.



This thread went way off topic in pages 3 and 4...

Anyway, I don't think applications should be separated... why? Separating them won't increase the amount of people who apply.

You should just embrace the people you got. (LMFAO I MAKE MYSELF LAUGH)

---------- Post added 19-09-2010 at 09:46 PM ----------

This thread went way off topic in pages 3 and 4...

Anyway, I don't think applications should be separated... why? Separating them won't increase the amount of people who apply.

You should just embrace the people you got. (LMFAO I MAKE MYSELF LAUGH)

[-Danube-]

Yes Habbox does have some problems as a full, but everything & everyone does have problems.

HxL has problems to, maybe because of the server problems etc.

More International staff would majorly benefit habbox in a whole and would increase the usage hopefully.

Exactly my point, more international staff would benefit HABBOX as a whole, so i can't see why this thread is just aimed at HxHD and thus Shar and David's application process, rather than the whole of Habbox. There's other department you know and we want international staff too, it's all well and good saying this but it's sooo hard to find good international people as they are just not using this site.

[Josh]

Woh guys. We ain't discussing the deterioration of the HxHD. That's for another time. HxHD staff, could you please stop defending your department, it's just creating another argument/debate/dispute. Let it die. Thanks.

And Danube, I have to agree with the rest of Habbox needed international staff as well. That's why you should be embracing the ones you do have.

[JerseySafety]

Umm Josh lol, there not really defending there department (not to start an argument with you but), they are just stating the facts as I did.

And yes, the whole of Habbox needs international Staff.



Woh guys. We ain't discussing the deterioration of the HxHD. That's for another time. HxHD staff, could you please stop defending your department, it's just creating another argument/debate/dispute. Let it die. Thanks.

And Danube, I have to agree with the rest of Habbox needed international staff as well. That's why you should be embracing the ones you do have.

[Mark]

Woh guys. We ain't discussing the deterioration of the HxHD. That's for another time. HxHD staff, could you please stop defending your department, it's just creating another argument/debate/dispute. Let it die. Thanks.

And Danube, I have to agree with the rest of Habbox needed international staff as well. That's why you should be embracing the ones you do have.

Defending our department? We are adding in our opinion...

[Josh]

Defending our department? We are adding in our opinion...

Yeah; which we're not discussing in this thread. Sure, he could have left it out cause we're not even discussing that issue.

Defending your department with your opinion ofc.

[Alex3213]

Woh guys. We ain't discussing the deterioration of the HxHD. That's for another time. HxHD staff, could you please stop defending your department, it's just creating another argument/debate/dispute. Let it die. Thanks.

And Danube, I have to agree with the rest of Habbox needed international staff as well. That's why you should be embracing the ones you do have.

Thank you!

I also agree with Mathew about the Roxy916 announcment thread (cba to quote incase the server dies again)- I haven't been on for a couple of weeks but from what I've seen when I was, was that warnings were issued out like MSN messages (lol you could see I couldn't think of anything). Tone. It. Down. Surely you're saying that to ones who start to offend others? I think, without trying to be too harsh, you need to follow your own advise and just tone it down slightly and just get on with what's being said (obviously if it's serious then go for it, but I doubt 100% of the time everything's A-OK, nothing is).

I'm going to go off topic again and talk about international. I have said this many a time. I hate the word using "International". Why? We're now a Habbo.com fansite. This is for UK, US, AU, SG and CA. Sure enough, we were a UK fansite but now we're not! I'm glad that Jess took on the advise and changed it to groups, this is far better so you're not classing anyone as international. Don't use the word international, it bugs me so much.

EDIT: Oh now I know what I was going to say! When I first saw the title I thought it was going to be about Events in HxHD outside of the BST timezone- I agree so much about that. Staff? I don't think it's too bad and I think it's slightly exaggerating as the department is coping.

[Mark]

Yeah; which we're not discussing in this thread. Sure, he could have left it out cause we're not even discussing that issue.

Defending your department with your opinion ofc.

Going off topic... I have nothing else to add in at this moment in time.

[Shar]

Sounds like enough evidence to me. It's perfectly fine for a department to go downhill, we're not saying it's totally failed.. we're just saying it's not what it used to be - which is perfectly acceptable and truthful.
I'm not going to moan about HxHD because it's happening to all departments and the same happens each year. People resign when it comes to September to "concentrate on school" but they'll all be back once they've settled in.

Yeah, HxHD had a severe lack of staff members. I'm in there pretty much all night and I haven't seen more than 3 staff members. With the new trialists however, hopefully there will be more activity! :)


Now this, I agree with. I think HxHD Staff (and Management!) have forgotten about this little thread (http://www.habboxforum.com/showthread.php?t=656493) made by Roxy916 back in July... the new ruling system seems to have been ignored and we've reverted back to warning for absolutely everything.


I agree. As you've said, the problem is with people sticking to the fansites used before the merge and not wanting to move. There's been a few international events staff but they usually resign as they feel quite lonely sat doing events on their own :P

When people settle in at school, staff will start coming back and so will the visitors. It's not HxHD's fault as such.
I agree with you that we need to refresh everyone's minds on what the HxHD rules actually are, and this will be done soon. :)

[Josh]

Thank you!

I also agree with Mathew about the Roxy916 announcment thread (cba to quote incase the server dies again)- I haven't been on for a couple of weeks but from what I've seen when I was, was that warnings were issued out like MSN messages (lol you could see I couldn't think of anything). Tone. It. Down. Surely you're saying that to ones who start to offend others? I think, without trying to be too harsh, you need to follow your own advise and just tone it down slightly and just get on with what's being said (obviously if it's serious then go for it, but I doubt 100% of the time everything's A-OK, nothing is).

I'm going to go off topic again and talk about international. I have said this many a time. I hate the word using "International". Why? We're now a Habbo.com fansite. This is for UK, US, AU, SG and CA. Sure enough, we were a UK fansite but now we're not! I'm glad that Jess took on the advise and changed it to groups, this is far better so you're not classing anyone as international. Don't use the word international, it bugs me so much.

EDIT: Oh now I know what I was going to say! When I first saw the title I thought it was going to be about Events in HxHD outside of the BST timezone- I agree so much about that. Staff? I don't think it's too bad and I think it's slightly exaggerating as the department is coping.

I agree. I hate saying international (as it's such a long word to spell). It should all be changed so it entices more international users. I think I brought something up about BST times in the calendar (when we had an assistant events manager) and not much was done. I think if the site was more friendly you would have more applications.

[Alex3213]

I agree. I hate saying international (as it's such a long word to spell). It should all be changed so it entices more international users. I think I brought something up about BST times in the calendar (when we had an assistant events manager) and not much was done. I think if the site was more friendly you would have more applications.

What I believe would be a good idea is to have a "click here for other timezones" in every single event announcment. What annoys me is that I know you have to put "3pm BST!" for example- but some people just put "3pm". 3pm what time exactly? Could be 8pm in England, for example. :( Even still it is not much effort to load up a timezone (this is as an EO point of view- sorry going off topic again but this can be incoporated for HxHD as well) and just list all the times.

http://www.habboxforum.com/showthread.php?t=666855 is a good example of "7pm", although it doesn't really give much significance, it is just a prime example that "BST" should be used, or a "Timezone switchy thingy me bobby"

Another example is here (http://www.habboxforum.com/showthread.php?t=666759) (sorry Martin) which again, could have been useful for people outside the BST timezone.
Anyway I am going off topic but I personally think that's a good thing, it makes more discussion and improves Habbox as a whole as it is a tree of ideas rather than one single stem.

[JerseySafety]

Yea, just a bit off-topic. The time-zone changing is a good idea. But I still can't get over that there needs to be more International staff overal to affect Habbox as a whole.

OT- I'm getting off now, it's 12:30am and I gtg to school. Will reply to this thread tomorrow at like 4am UK time :)


What I believe would be a good idea is to have a "click here for other timezones" in every single event announcment. What annoys me is that I know you have to put "3pm BST!" for example- but some people just put "3pm". 3pm what time exactly? Could be 8pm in England, for example. :( Even still it is not much effort to load up a timezone (this is as an EO point of view- sorry going off topic again but this can be incoporated for HxHD as well) and just list all the times.

http://www.habboxforum.com/showthread.php?t=666855 is a good example of "7pm", although it doesn't really give much significance, it is just a prime example that "BST" should be used, or a "Timezone switchy thingy me bobby"

Another example is here (http://www.habboxforum.com/showthread.php?t=666759) (sorry Martin) which again, could have been useful for people outside the BST timezone.
Anyway I am going off topic but I personally think that's a good thing, it makes more discussion and improves Habbox as a whole as it is a tree of ideas rather than one single stem.

[Alex3213]

Yea, just a bit off-topic. The time-zone changing is a good idea. But I still can't get over that there needs to be more International staff overal to affect Habbox as a whole.

OT- I'm getting off now, it's 12:30am and I gtg to school. Will reply to this thread tomorrow at like 4am UK time :)

There does. You can't magically make them appear by saying "abracadabra" though. If they're here and they can show that they've got good qualities, then hey presto, you can use what you've got.

I disagree with your earlier comment, I personally think the application is very important. Managers can use their beliefs on how they could work judging by what they've written- if they can explain themself, they tend to be able to explain the answers to questions. Management do take risks, it's been shown on Habbox many a time, sometimes they pay off, sometimes they don't- the application process is useful and I'm sure David and Shar will use what they've said in the application to try and judge (I don't like saying the word 'judge' either tbh! :P) what they'll be like behind the desk- activity, behaviour and how they explain themself. Things don't happen without taking risks and I'm sure that they do that to make Habbox better as a whole. :)

[Mathew]

Hope this reply goes through without the server dying (yn)(yn)


HxL has problems to, maybe because of the server problems etc.
Good point - has this been sorted yet? Events aren't getting the advertising!! :P:P


HxHD was quite busy last night, it does have it's times when it gets busy.
'cos there was a HxHD Quiz on.. :)


I also agree with Mathew about the Roxy916 announcment thread (cba to quote incase the server dies again)- I haven't been on for a couple of weeks but from what I've seen when I was, was that warnings were issued out like MSN messages (lol you could see I couldn't think of anything). Tone. It. Down. Surely you're saying that to ones who start to offend others? I think, without trying to be too harsh, you need to follow your own advise and just tone it down slightly and just get on with what's being said (obviously if it's serious then go for it, but I doubt 100% of the time everything's A-OK, nothing is).
I'd love to moan about "jokes" being taken too seriously in HxHD but everyone already knows where I stand on that.. :rolleyes: :P

But yeah, people complained about the rules being too strict and it was apparently taken into consideration. I just don't think HxHD staff got the memo about it, that's all! :P


EDIT: Oh now I know what I was going to say! When I first saw the title I thought it was going to be about Events in HxHD outside of the BST timezone- I agree so much about that. Staff? I don't think it's too bad and I think it's slightly exaggerating as the department is coping.
Good idea - would be good to have some quizes in the middle of the night to suit more people.
Habbox really need to work as a team here to bring people from all countries to the site. When it gets to about 10pm, Habbox basically closes until 5pm the next day. All events, DJing, Quizes, Giveaways, Competitions, HxHD are most active from 5pm - 10pm.. we need to make it a 24 hour kinda thing. There's a whole new set of people out there which will run Habbox when we're asleep, we just need to find them.


Going off topic... I have nothing else to add in at this moment in time.
Don't post then? :P


I agree with you that we need to refresh everyone's minds on what the HxHD rules actually are, and this will be done soon. :)
Nice one dawg.


What I believe would be a good idea is to have a "click here for other timezones" in every single event announcment. What annoys me is that I know you have to put "3pm BST!" for example- but some people just put "3pm". 3pm what time exactly? Could be 8pm in England, for example. :( Even still it is not much effort to load up a timezone (this is as an EO point of view- sorry going off topic again but this can be incoporated for HxHD as well) and just list all the times.
Doesn't sound like a bad idea. I'm sure David would be able to code something which gives a link to the times in other countries.. :P

Yeah, EOs are supposed to put "BST" on the end but many forget (or simply don't know).. maybe they need reminding or sent a PM if they forget :P

Woooooo what a fun thread.

[Shar]

'cos there was a HxHD Quiz on.. :)
That is in fact untrue, HxHD was busy 2 hours prior to when the quiz was on. :)

[Josh]

That is in fact untrue, HxHD was busy 2 hours prior to when the quiz was on. :)

The time when trialists were announced. IMO, I think everyone went to see the new trialists (or try out the new seating as a trialist)

Well not everyone. (A)

[Mathew]

The time when trialists were announced. IMO, I think everyone went to see the new trialists (or try out the new seating as a trialist)

Nailed it. Depends what you call "busy" too.. ;)

[Shar]

The time when trialists were announced. IMO, I think everyone went to see the new trialists (or try out the new seating as a trialist)

Well not everyone. (A)
That is also untrue , as I went into the help desk before the trialists were announced and there was about 18 people in there :)

[Mathew]

That is also untrue , as I went into the help desk before the trialists were announced and there was about 18 people in there :)

Josh you're getting merked down by Shar, you gonna take this? :S:S:S
Haha :)

Oh and I forgot to add, I do think there should be seperate applications for our "international" users. As someone said previously, 2 intl. applications will be easily lost in a stack of 60 UK ones.. :)
Might be an idea to have a special week hiring people who live out of the UK - then events, hxl, forum and hxhd can all be re-stocked with around-the-clock people! :)

[HotelUser]

Good morning!

In my dream world I would have 6 American staff 6 from Australia and 8 from Europe. However Shar and myself cannot force people from those regions to apply for HxHD. If the department had an apt for being more popular in international times like HxL does then we would open up some variant of international applications. However as it presently does not it would make no sense to do this and have three users apply in which we could hire none of them.

As for turning a blind eye to quality and giving the go on some user's applications simply because they are international (and sorry Alex I'm not sure what else to call them but you are totally right in that we need a new name) is completely out of the question. Yes location is a contributing factor as to who is hired but it is an extremely small one because other attributes are more important, such as consistency and maturity, helpfulness and how Habbo smart they are, reliability which includes a huge trust factor, and of course the intelligence of the individual. I would much rather hire those based off the merits of their application than their location when they are not qualified to be staff in other areas. In this thread there are posts discussing how able our staff are and if we began ignoring staff quality altogether we would greatly reduce the quality of help given, and certainly make the gist of HxHD very unprofessional not to mention even more stir and confusion it would create surrounding room bans and rule enforcement. Additionally our greatest fan base is situated around the UK and as the climate has changed within HxHD and at Habbox in general due to the time of year we have had resignations and less visitors as guests shifted their attentions towards school. Shar and I needed to be concerned about simply maintaining a small group of staff worthy users before having the luxury of being able to pursue international recruitment.

[Josh]

That is also untrue , as I went into the help desk before the trialists were announced and there was about 18 people in there :)

Pics or didn't happen. (I don't remember 18 people so I'd like to see a RN screenie please.)

Merged by Sarah (Forum Super Moderator): Due to Lag.

[Jordan]

Pics or didn't happen. (I don't remember 18 people so I'd like to see a RN screenie please.)

Edit: WTF???????????????? I dont know why this came through just then
I only have one at 6:17. thats only 43 minutes before the quiz.
had 12 people in.

[Grig]

I regularly pop by nowadays and you can't expect people from outside the UK to apply of they won't even know was the HXHD is, hence resulting in a chain of not knowing what Habbox is. As promotion on Habbox, and this isn't just HXHD is still way too UK orientated if you want a truly international fansite. Many of the North American users would go to other fansites which are much more friendly for their timezones and actually don't die off, in terms of forum, events etc. after 1 am UK time. It's been said before, discussed but it's still in the same situation.

[scott]

Good morning!

In my dream world I would have 6 American staff 6 from Australia and 8 from Europe. However Shar and myself cannot force people from those regions to apply for HxHD. If the department had an apt for being more popular in international times like HxL does then we would open up some variant of international applications. However as it presently does not it would make no sense to do this and have three users apply in which we could hire none of them.

HabboxLive still gain a lot of international listeners so Habbox is getting international people on the site. If the help desk was busy during international times with staff/visitors and HabboxLive listeners then people would be attracted to the help desk. I know it's quite hard to stand out as a help desk now with all the hotels being merged so there's obviously going to be help desks which have been around or are more focussed towards USA/Australia etc. But if you worked something out to get people in there then i'm sure you would get rid of the problem of them not applying.