Steam Log in failing

[AgnesIO]

Hey,

I have reinstalled steam, and am now trying to log in.

It is saying my log in details are wrong, so I clicked retrieve lost account. I checked my username - and it was right. So now I tried to change my password, and I have copied what was in the email in to the steam bit - and it says i am doing it wrong?

Any ideas how to get my steam account back?

[Agnostic Bear]

Don't copy + paste. Type it manually.

[AgnesIO]

Don't copy + paste. Type it manually.

Sorry didn't make thread right.

I mean it let's be through the bit where I give the secret code thing.

But then I try to type in a new password, and not matter what I make it, it doesn't accept.

I have tried passwords like '96Testing58'

[xxMATTGxx]

You can use Steam Support to get accounts back if you are still having problems.

https://support.steampowered.com/

[AgnesIO]

"We could not find an account with that username or email address"

Yet I got an email earlier:



Dear Steam user (account name: demala),

This is an automated message generated by Steam account administration to help you reset your Steam password.

Would formatting my hdd have done anything?

[xxMATTGxx]

"We could not find an account with that username or email address"

Yet I got an email earlier:




Would formatting my hdd have done anything?

I don't see why it would of caused this problem, you can simply reinstall steam at any time and get your games back with ease.

[AgnesIO]

Created a new account :\

Fortunately I don't buy games off of steam, although I do connect my games to it (eg. call of duty mp)

Lost my scores :( :P

---------- Post added 21-10-2010 at 03:46 PM ----------

Didn't realise I had to sign up to support separately. Done that - now trying to get my actually account back :l