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View Full Version : urgent help needed +rep


smiffy70
29-10-2010, 08:55 PM
i need help fast, basiclly my bt hub is all fine apart from the broadband, it says nothin needs plugging in its the hub unable to connect to the broadband, any idea how to fix it without ringing BT??
LMS16
29-10-2010, 10:44 PM
It seems their broadband is down...

http://www.bbc.co.uk/news/uk-northern-ireland-11656851

Lew.
Recursion
29-10-2010, 10:44 PM
BT currently are having a national problem. Don't worry, it's not you.
Matthew
31-10-2010, 12:35 PM
We had that aswell, we rang BT and were on hold for like 40mins haha
Chippiewill
31-10-2010, 02:10 PM
We had that aswell, we rang BT and were on hold for like 40mins haha

It's a bloody scam, they have a bad service so that people call their support line from a non-BT line (Because their phone lines go out all the time) and pay like £20 a call.
AgnesIO
31-10-2010, 02:21 PM
It's a bloody scam, they have a bad service so that people call their support line from a non-BT line (Because their phone lines go out all the time) and pay like £20 a call.

Yes that is exactly what they are trying to do.

How did you find out?? :S

----

As others have said it was a national problem - fortunately I was not affected - and never have been while with BT.
Recursion
31-10-2010, 02:24 PM
It's a bloody scam, they have a bad service so that people call their support line from a non-BT line (Because their phone lines go out all the time) and pay like £20 a call.

Are you serious? It was obviously a serious problem with their core hardware, why the hate? It can happen to any company at any time.
AgnesIO
31-10-2010, 02:26 PM
Are you serious? It was obviously a serious problem with their core hardware, why the hate? It can happen to any company at any time.

No. Chippiewill is, as usual, correct.

They quite obviously did this to make a bit more money, while risking the chance of getting sued for FAR more than they would make by trying this.

Can't rep you tom.
Recursion
31-10-2010, 02:32 PM
No. Chippiewill is, as usual, correct.

They quite obviously did this to make a bit more money, while risking the chance of getting sued for FAR more than they would make by trying this.

Can't rep you tom.

Onoez!11!!1! What shall BT ever do now!1!111 Their secret is out :O
Stephen!
31-10-2010, 03:04 PM
I love conspiracy!
LMS16
01-11-2010, 10:35 AM
It's a bloody scam, they have a bad service so that people call their support line from a non-BT line (Because their phone lines go out all the time) and pay like £20 a call.

Considering their phone lines were not affected while their internet went down.

Lew.

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