Bumping Threads

[Calvin]

Hey, is there a rule for bumping threads asking for help? Looking at this post: http://www.habboxforum.com/showthread.php?t=504570&p=6832147#post6832147

Someone had posted a thread ages ago and then the user replied saying they had the problem too, I'm pretty sure the bumping rule changed and this was allowed because the user was needing help? It's the same with the web development tutorial section, a few of the threads there have been closed because a user had bumped them saying it's not working. It should have stayed open, allowing another member to come along and give them some help.

And I don't think they recieve a PM anymore so the user might of thought they were breaking the rules and wouldn't have a clue what to do. :P

[Chippiewill]

Hey, is there a rule for bumping threads asking for help? Looking at this post: http://www.habboxforum.com/showthread.php?t=504570&p=6832147#post6832147

Someone had posted a thread ages ago and then the user replied saying they had the problem too, I'm pretty sure the bumping rule changed and this was allowed because the user was needing help? It's the same with the web development tutorial section, a few of the threads there have been closed because a user had bumped them saying it's not working. It should have stayed open, allowing another member to come along and give them some help.

And I don't think they recieve a PM anymore so the user might of thought they were breaking the rules and wouldn't have a clue what to do. :P

There's a notice saying not to bump it before they post (Although I heard it was glitchy a while back) and they can just post a new thread rather than bumping a thread from 2008.

[Samantha]

I thought, that MOD's etc, used the mod tools, and only closed threads when the bump was irrelevant.

I think the reason it was closed was because no one actually replied in the first place, but if they did actually reply the bump may not have occurred.

However, as it is a new member he may not have been aware of the bumping rule, however, the reason why it was closed eg 'thread closed, please do not bump old threads with irrelevent information' would have been better as someone may not have understood what 'bump' meant.
Do you get me?

[Nicola]

I thought, that MOD's etc, used the mod tools, and only closed threads when the bump was irrelevant.

I think the reason it was closed was because no one actually replied in the first place, but if they did actually reply the bump may not have occurred.

However, as it is a new member he may not have been aware of the bumping rule, however, the reason why it was closed eg 'thread closed, please do not bump old threads with irrelevent information' would have been better as someone may not have understood what 'bump' meant.
Do you get me?

This was explained to them in a PM :)

I closed the thread as it hadn't been replied to for two years and was pretty pointless. I also explained to the member in the PM that it's better to make a more up to date thread themselves asking for help.

[Martin]

I think what Nicola said sums it up really.

It really depends on a few things, I agree that it would just be easier to encourage members to start their own threads asking for advice on things like this etc, and I'm sure they will now.

I think it comes down to the discussion in the said thread really. If it's a discussion which further posting could benefit the thread/continue discussion then fair enough. The rule was lapsed to make this easier, when we want to increase posting and ease of discussions on the forum.

It's a situation dependant on context, and in this case, I think it would be easier to re-create the thread- the history of posts was lacking- there was no conversation going on in the thread and it would just be easier to make a new thread in this case.

It's often a case that newer members will not realise specific rules, however once communicated to them via PM, Im sure they understand.

[Calvin]

This was explained to them in a PM :)

I closed the thread as it hadn't been replied to for two years and was pretty pointless. I also explained to the member in the PM that it's better to make a more up to date thread themselves asking for help.Ah alright, I was wondering whether there was something along the lines of "Why don't you make a thread in the Ask the HxL staff" or whatever. :)

[Sarah]

Pretty much exaplined above by Samanfa and Nicola. It would entirely depend on the situation - in this case there was no reply to the one from 2008 so the bump wouldn't really get anywhere - which is why they should create a new one. It's also good that Nicola explained it well enough so that it could be prevented in the future.

Onto the rule in general which is as the following:

A7. Please observe the correct posting protocol:
Do not multiple post within the 15 minute edit time of your original threads
Do not multiple post after the the 15 minute edit time without posting valid additional information.
Do not pointlessly bump old threads

If a user bumps an old thread, but the post has a purpose and isn't just pointless and can re-spark the conversation then the thread would remain open. If the post was well pointless it would be closed. Obviously it depends on the threads, and the posts which is why we rely on the discretion of Moderators to make these decisions - and users can of course PM Forum Management if they disagree or make a complaint/feedback thread.