Ideas for Habbox

[Hanne]

Got asked by some guy in HxHD this morning to post this:


Habbox.com
Get v6 out quicker, its still taking ages.

HxHD
1) HotelUser should be Assisant. Why? Its simple really (no, not because I dislike him because if that was the case I would be asking for him to be fired) as he is busy coding and is also a forum moderator and is not able to devote his time fully to managing HxHD to his full potential.

2) How many people come in HxHD for help now a days? Not as many as back in the old days. All HxHD staff will be defensive here but its because they want to keep their jobs... but basically use a large room. Those who say it causes lag, shut up. It doesn't - even on crap PC's it doesn't. What I suggest is use a large room, and use the type Roxy used for her Habbo Lotto room and what Matt had before with the sleep over competition.
So basically keep the helpdesk where it was in the large room and use the rest for games / battle banzai. It pulls people in and lets them have a nice chat and also play. It means HxHD will be at the top quite a bit and get Habbox name across more.
Its the only way to keep HxHD "alive" and popular because its a load of crap at the moment. This way people can have fun and ask for help too! And generally people don't spam the room playing BB.

I had many more ideas for the forum and site but quite frankly I am fed up of repeating them as I have told Oli and Matt several times on MSN and all I get is "yes great idea, we will try and do it" but **** all happens. If they still want me to repeat it, I will, otherwise they know what it is and it is their fault for not implementing it.

[Josh]

I do agree with most of this. What I like is the Battle Banzai idea and if you combined the BB idea and changing the room to a game room or something, we'd have a lot more users in there and then frequent visitors can have a bit of fun too. Only downside is someone needs to have rights to start it but when the wired furniture comes along, it could be automatic!

[xxMATTGxx]

Version 6:

We already know it needs to be released we don't need to be told every time that it does. There is already a release plan and we do have a target to reach which. Maybe I should tell you, but I shall say soon. It's a month that is coming up shortly anyway.

David:

You do dislike him your room name and welcome message confirms that. No point trying to play games with us, we always win in the end.


HxHD:

We are just going to get loads of complaints from users again that it lags. So what is the point in that again? By the way the room does lag if your computer is a crap specification and can't handle the Adobe Flash on what the Habbo client runs on smoothly. But as reported when we had a big room for the summer layout I believe, people liked it but there was a downside of the lag when there was a large number of people in the room. I also know Roxy wouldn't even be able to be in HxHD when she can because of the big layout. (she needs a new computer for sure)

[Josh]

David:
You do dislike him your room name and welcome message confirms that. No point trying to pay games with us, we always win in the end.

It is a legitimate suggestion though. David has a LOT of responsibilities here and maybe it'd be best if Jordan could step up, but of course David would have to make the decision.

[xxMATTGxx]

It is a legitimate suggestion though. David has a LOT of responsibilities here and maybe it'd be best if Jordan could step up, but of course David would have to make the decision.

Maybe it is but no point saying it's "no, not because I dislike him because if that was the case I would be asking for him to be fired" when he does. His room name and welcome message on the hotel confirms that which seems to of been dealt with by the Hotel Staff but I'm sure he will put it back up when he's next online.

[Josh]

Maybe it is but no point saying it's "no, not because I dislike him because if that was the case I would be asking for him to be fired" when he does. His room name and welcome message on the hotel confirms that which seems to of been dealt with by the Hotel Staff but I'm sure he will put it back up when he's next online.

The name got reset, I personally don't find that being "deal with" but whatever. Even if Saurav and a few others have a vendetta against him, doesn't mean his suggestion can be discounted.

[xxMATTGxx]

The name got reset, I personally don't find that being "deal with" but whatever. Even if Saurav and a few others have a vendetta against him, doesn't mean his suggestion can be discounted.

Well he isn't allowed to post his suggestions on here because he isn't welcome on here. Either way it's up to David and we are already aware of his situation with his many responsibilities. Oh and when I meant dealt with, I just meant the room name being cleared because I know moderation on the Hotel don't do anything else.

[Josh]

His suggestions benefit Habbox so I'm not sure why you'd just ignore them simply because he isn't allowed here... maybe I should just repost this thread under my user without the subtle hints of a personsal vendetta.

[xxMATTGxx]

His suggestions benefit Habbox so I'm not sure why you'd just ignore them simply because he isn't allowed here... maybe I should just repost this thread under my user without the subtle hints of a personsal vendetta.

Have I ignored them though? No I haven't. I could of just closed this thread and got rid of it straight away but no I didn't. His suggestions are still in the public view with replies, I wouldn't call that being ignored.

[Josh]

Will they be acted upon? Probably not. (Except V6 but you know... can't do much about that.) Will this thread be closed later on? Surely.

[xxMATTGxx]

Will they be acted upon? Probably not. (Except V6 but you know... can't do much about that.) Will this thread be closed later on? Surely.

Yes V6 looks like it's never going to come but it is trust me. Thanks to David we have lovely systems in the background and we are close on starting on making it all work with the front end but not everyone has a free life and can just spend days and days on it each day of their lives. We have a target to reach for and we are hopeful of reaching to it.

HxHD Layout: It isn't just up to me to decide let's go out with a big layout and have battle banzi in there also.

[Josh]

Doesn't Zooming out reduce lag? I don't know since I never lag. Anyway, it's 2010; tbh you should have a decent enough computer to run Habbo... no offense Roxy.

[FlyingJesus]

I still don't understand why HxHD has the 3rd largest staff membership of all departments (behind only the RVRs and HxL staff, which do actually need lots of staff for obvious reasons) when it's been said for years now that no-one really goes there for help, it just seems like a status thing. At least if the room was bigger there might be some justification for needing more staff around. I'm sure I'll get that wonderful "YOU DON'T EVEN GO ON!!!!" argument thrown back, but frankly for something like this I don't need to be on the hotel at all, it's just common administrative sense to either make the room bigger or the staffing smaller.

Also I know this is likely to get closed at some point for *+*TaRgEtTiNg StAfF*+* but when is David going to get dealt with? I was told that if I had a real complaint it'd be sorted, so I made one and nothing was ever seen or heard of it - again.

[xxMATTGxx]

Doesn't Zooming out reduce lag? I don't know since I never lag. Anyway, it's 2010; tbh you should have a decent enough computer to run Habbo... no offense Roxy.

I have never really experienced the whole lag business unless Habbo has gone down and nothing works, so I wouldn't know if the zooming in and out affects it. (Probably does)

[Inseriousity.]

I dont think the big room got enough chance. Yeah people complained that it lagged but no-one got the chance to support it either. I prefered the big room layout, there was a lot more potential in it and running events in there is a good idea or even a permament BB is good as well. The room has often been empty a few times and I wonder how many people, if they were bored, would just go in the BB section and mess around in there instead of leaving. :D

Although yeah I disagree with Dave stepping down bit. It's not like the coding will last forever and the whole point of an assistant is to assist the manager with their duties.

[Grig]

I agree in the sense that we put suggestions for HxHD and no changes are happening? There should be change with the amount of constructive feedback given, some of which would reflect positively on the desk. It's more of a step-up in game, rather than removing someone.

We suggest, people agree and at the end of the day nothing gets done.

[Shar]

To be honest the David stepping down bit is rather lame because:
1) The assistant has the same perms
2) The assistant has the same responsibility
3) The assistant and manager has to interact together anyway
4) The difference between "Manager" and "Assistant Manager" of HxHD is mainly the title imo.

And I like the BB idea btw ;D

[The Don]

I've got an Idea,
maybe MOD's should do their jobs properly :o imagine that...

[Felix]

Seriously guys, David is running everything fine. If he wasn't Management would have done something about it already. If you have a problem with David then move this topic to the Complaints board.

[Josh]

Saurav and a few others have a personal vendetta against him. The rest of us don't have a problem with David, we just don't think HxHD is living up to it's full potential and maybe David demoting (is that a word) himself could help. It helps to have an international manager, but the HxHD is mainly UK-orientated so having David as the international manager and Jordesh being the UK manager might help.

@Shar - If they are so alike, merge them and let them both me manager. 1 intl and 1 local uk

[Hecktix]

Management choices and positions aren't up for debate - it's best to put that one to rest as it's not going to change. David can run HxHD effectively, we see him doing his day to day jobs on a daily basis and Jordan is always there to cover when necessary (the point in an Assistant).

@ FlyingJesus, it is rare that you will actually see the outcome of a valid complaint, mainly as 90% the outcome is a PM to the staff member about what they have done wrong. These PMs have always been private and will remain private. Therefore screaming the "nothing's ever done" argument is a little silly. Also your argument about people not going there for help anymore, I don't know how but this has actually changed, everytime I'm in HxHD I see people being helped. HxHD is very successful at the moment.

I see the benefits of adding a Battle Ball in a bigger room but I also see the disadvantages, if by adding something it disadvantages some of our guests with lag then we're not willing to do it. We need to find the best for all remember, not just a few!

[Josh]

@ FlyingJesus, it is rare that you will actually see the outcome of a valid complaint, mainly as 90% the outcome is a PM to the staff member about what they have done wrong. These PMs have always been private and will remain private. Therefore screaming the "nothing's ever done" argument is a little silly. Also your argument about people not going there for help anymore, I don't know how but this has actually changed, everytime I'm in HxHD I see people being helped. HxHD is very successful at the moment.


When I report people, I expect that to be a 1/3 warning or w/e. I was under the impress 3 warnings and you're dismissed. Does this not happen anymore? I reported someone twice and then they've broken other forum rules which would lead to another forum rule.. what about that? Maybe we could get some clarification on rules for once.

I wouldn't call the HxHD very successful and thats because users don't even know the basic rules. Heck, not even staff know the rules. You have some staff warning people for saying shutup and then other staffsaying shutup the next day. It's not a specific complaint because I won't report good, dedicated workers but it's still an issue. Also, no offence but I never see you in the helpdesk. The only times you go in are when you have to kick someone or when the forum is down. So judging the success of a department because of what you've seen when you actually haven't seen alot is pretty stupid IMO.

@Management Decisions

It isn't up to us. However we are providing suggestions on how Habbox could be better and our suggestion was for David to step down. Not saying he should be forcefully demoted, not saying he should because he doesn't put in enough effort.. I'm saying it because David has what.. 4 other jobs? (Didn't check). Jordesh has one. Jordan has more time to focus on the Helpdesk and making it better.

[Hecktix]

When I report people, I expect that to be a 1/3 warning or w/e. I was under the impress 3 warnings and you're dismissed. Does this not happen anymore? I reported someone twice and then they've broken other forum rules which would lead to another forum rule.. what about that? Maybe we could get some clarification on rules for once.

I wouldn't call the HxHD very successful and thats because users don't even know the basic rules. Heck, not even staff know the rules. You have some staff warning people for saying shutup and then other staffsaying shutup the next day. It's not a specific complaint because I won't report good, dedicated workers but it's still an issue. Also, no offence but I never see you in the helpdesk. The only times you go in are when you have to kick someone or when the forum is down. So judging the success of a department because of what you've seen when you actually haven't seen alot is pretty stupid IMO.

@Management Decisions

It isn't up to us. However we are providing suggestions on how Habbox could be better and our suggestion was for David to step down. Not saying he should be forcefully demoted, not saying he should because he doesn't put in enough effort.. I'm saying it because David has what.. 4 other jobs? (Didn't check). Jordesh has one. Jordan has more time to focus on the Helpdesk and making it better.

Staff rule breaking system is something that doesn't need to be publicised, I will fire a member of staff for breaking repeated rules as and when I see it necessary, the "three strikes and you're out" system is employed in some departments and in those departments it works well however I'm not willing to fire a member of staff for breaking three silly rules - that would be wasting good staff which is something which would be incredibly pointless and detrimental to Habbox.

You'll see from annoucnements I'm not scared to fire anybody and General Management will fire staff as and when we see it appropriate, however dismissal should always be the last resort here at Habbox. I'm sorry, but if you're using the philosophy that you can complain about someone three times and get them fired then you are proving exactly why we don't follow this system, because you could very easily report someone you don't like three times, for instance.

You are now criticising David for having multiple jobs at Habbox? Some of the best Managers Habbox has seen have had multiple jobs, Adzeh for example managed both News and HabboxLive and did both absolutely brilliantly. You cannot judge the amount of time a Manager has by the amount of jobs they have - David has plenty of time for Habbox Help Desk and should he start having time problems he would contact us regarding getting them sorted.

It's not a complex operation managing a help desk, David can manage it perfectly with the assistance of Jordan - that's the whole point in an Assistant Manager.

I've been in HxHD every night for the past week from 7pm GMT until either when I go offline at around 1am GMT or when I go out, of course you wouldn't see me very often as you're in a completely different timezone. Each evening when I have been in there HxHD has been very busy and people are getting helped - I judge this to be successful, we have successfully covered UK peak hours which is a success, as this has always been a problem. Now UK peak hours has been sorted to a reasonable standard I now think HxHD needs to focus on other timezones - something which has always been a weakness in HxHD and perhaps this is why you have a problem with it, but from a UK perspective Habbox Help Desk is successful at the moment and for me, this is a start.

[FlyingJesus]

If that 90% figure is true then 1) I still would have seen a couple of actions by now and 2) that effectively means staff have 10 strikes, which is far too often for (legitimate) complaints to be received. If it's not the case then I'd appreciate if management would refrain from lying to me in order to pass off my comments as "a little silly".

[Hecktix]

If that 90% figure is true then 1) I still would have seen a couple of actions by now and 2) that effectively means staff have 10 strikes, which is far too often for (legitimate) complaints to be received. If it's not the case then I'd appreciate if management would refrain from lying to me in order to pass off my comments as "a little silly".

By 90%, I mean 90% of the time any staff complaint will simply result in a PM to the staff member - not a specific staff member but the figure was given in general. In cases where it's NOT a pm (the other 10% of the time) it will either be dismissal or the valid complaint is about such a small issue we can deal with it in another way than a formal PM.

I think you misunderstood what I said there. You haven't seen any action from your complaint because staff punishment is private, simple.

[Josh]

Staff rule breaking system is something that doesn't need to be publicised, I will fire a member of staff for breaking repeated rules as and when I see it necessary, the "three strikes and you're out" system is employed in some departments and in those departments it works well however I'm not willing to fire a member of staff for breaking three silly rules - that would be wasting good staff which is something which would be incredibly pointless and detrimental to Habbox.

You'll see from annoucnements I'm not scared to fire anybody and General Management will fire staff as and when we see it appropriate, however dismissal should always be the last resort here at Habbox. I'm sorry, but if you're using the philosophy that you can complain about someone three times and get them fired then you are proving exactly why we don't follow this system, because you could very easily report someone you don't like three times, for instance.

No I'm not using the 3 strikes your out for people I don't like. I am selective in who I report and that is probably a good thing.

You are now criticising David for having multiple jobs at Habbox? Some of the best Managers Habbox has seen have had multiple jobs, Adzeh for example managed both News and HabboxLive and did both absolutely brilliantly. You cannot judge the amount of time a Manager has by the amount of jobs they have - David has plenty of time for Habbox Help Desk and should he start having time problems he would contact us regarding getting them sorted.

Thank you for that history lesson. However, I'm not criticising him at all. Over the last month I've realised that David is actually alright but I've known he is good staff for a long time. All I am saying is that if he dropped to a slightly lower role, it might benefit Habbox as Jordesh can focus more of his time into it while HotelUser can still manage etc etc but also focus more on the v6 which all users are eagerly anticipating. It is possible Jordesh is being limited by the simple title of assistant. If he was at the reigns, we could see even more improvements to the department with HotelUser by his side.

It's not a complex operation managing a help desk, David can manage it perfectly with the assistance of Jordan - that's the whole point in an Assistant Manager.

I've been in HxHD every night for the past week from 7pm GMT until either when I go offline at around 1am GMT or when I go out, of course you wouldn't see me very often as you're in a completely different timezone. Each evening when I have been in there HxHD has been very busy and people are getting helped - I judge this to be successful, we have successfully covered UK peak hours which is a success, as this has always been a problem. Now UK peak hours has been sorted to a reasonable standard I now think HxHD needs to focus on other timezones - something which has always been a weakness in HxHD and perhaps this is why you have a problem with it, but from a UK perspective Habbox Help Desk is successful at the moment and for me, this is a start.

That's true, I do see a dead helpdesk most of the time and it'd be lovely to see you in there earlier so I could actually see some management in there. My timezone restricts me from seeing anyone in high up roles for longer than 10 minutes unless I'm willing to stay up into the early morning (http://i54.tinypic.com/s28sq0.png). Also, even if I'm from another timezone, I do eagerly await peak time (for UK) and I consider just after school a pretty busy time too. Unfortunately, there isn't any staff in here (specifically HxHD staff).


sorry if what i type doesnt make sense it's late

[Conservative,]

Saurav and a few others have a personal vendetta against him. The rest of us don't have a problem with David, we just don't think HxHD is living up to it's full potential and maybe David demoting (is that a word) himself could help. It helps to have an international manager, but the HxHD is mainly UK-orientated so having David as the international manager and Jordesh being the UK manager might help.

@Shar - If they are so alike, merge them and let them both me manager. 1 intl and 1 local uk

I like the idea of 2 HxHD managers. David is a good manager but I reckon with Jordan having reign over UK he can help boost UK activity and David can concentrate on Intnl



In general I agree with the original suggestions except for demoting David. Allow him to stay but as I said move him to Intnl and promote Jordan to UK manager.

Battle Banzai/Battle Ball would be awesome to have in HxHD, just yesterday I went on my downstairs computer which is ancient, takes ages to load, and has about 10mb of memory left (yes it's got no memory), I then went into a hugely populated room and it was fine. Lag is never an issue unless you're on a computer with windows 98. BB would be brilliant to have in the HxHD, and I agree that making the room have 50 maximum capacity would be great. About a week ago I was using HxHD as my party room and it was full. I got messages throughout saying "room's full" "room's full can you kick som1" ect...We need to up the capacity if we're going to maximize potential.

[Josh]

I like the idea of 2 HxHD managers. David is a good manager but I reckon with Jordan having reign over UK he can help boost UK activity and David can concentrate on Intnl



In general I agree with the original suggestions except for demoting David. Allow him to stay but as I said move him to Intnl and promote Jordan to UK manager.

Battle Banzai/Battle Ball would be awesome to have in HxHD, just yesterday I went on my downstairs computer which is ancient, takes ages to load, and has about 10mb of memory left (yes it's got no memory), I then went into a hugely populated room and it was fine. Lag is never an issue unless you're on a computer with windows 98. BB would be brilliant to have in the HxHD, and I agree that making the room have 50 maximum capacity would be great. About a week ago I was using HxHD as my party room and it was full. I got messages throughout saying "room's full" "room's full can you kick som1" ect...We need to up the capacity if we're going to maximize potential.

Just for clarification, I don't want David demoted. I want him to step down as HIS DECISION.

Also, I don't think DJs wanting a bigger room is a good reason to increase the size of the room.

[Conservative,]

Just for clarification, I don't want David demoted. I want him to step down as HIS DECISION.

Also, I don't think DJs wanting a bigger room is a good reason to increase the size of the room.

I was giving that an example...but also other people who are/were not tuned in couldn't get in.

And OK sorry didn't mean to take your words out of context, but I think making David international manager & Jordan UK Manager would be more effective than David stepping down.