iPhone wont connect to Internet...

[Deak]

So right here's the story... I got an iPhone 3gs on PAYG for christmas and since using the Internet it works fine with Wi-Fi connections but it just wont load with the 3G connection and i just get the message...


'Could not activate mobile data network

You are not subscribed to a mobile data service'

I have looked on the Internet and found one solution which was to reset the internet settings on my phone and after trying this i still have the same problem :@

I was just wondering if anybody has had the same / a similar problem and knows of a solution or any other ways of solving my problem?

[Jam]

Restore in iTunes, if it doesn't work call your carrier/provider/whatever they're called.

[Deak]

ok thanks... I'll give it a try now.

[Jack!]

What network are you on?

[Deak]

I've restored my phone and it's not worked.

I'm on vodafone & they even told me i could opt into a thing where i get 300 free txts and 500mb of internet (forgot what the offer is called)

I'm going to pop into the apple store when i next possibly can and see if they can solve the problem.

[Rapidshare]

I've restored my phone and it's not worked.

I'm on vodafone & they even told me i could opt into a thing where i get 300 free txts and 500mb of internet (forgot what the offer is called)

I'm going to pop into the apple store when i next possibly can and see if they can solve the problem.


Did you actually opt in for that offer tho?

[Deak]

Did you actually opt in for that offer tho?

Yup, they said opt in before you top up and then you will be registered for the free internet & messages

[Shar]

Did you call customer services of whatever network you're on?

[Deak]

Did you call customer services of whatever network you're on?

Nope not yet, going to pop into the store tomorrow if i get chance & see what they say

[HotelUser]

Nope not yet, going to pop into the store tomorrow if i get chance & see what they say

That was probably your best bet from the start, depending on where you got it the problem could be something like wrong APN settings which would be easiest for your carrier to setup.

[iJoe]

Check the settings in the iPhone for internet / network are set up properly

When I got my iPhone it was set to o2 contracts settings for default I needed to change them all to PAYG settings for it to work, could be a similar problem where you're on vodaphones contract settings and need to change to PAYG (:

[Deak]

UPDATE ON MY INTERNET PROBLEM SITUATION = FIXED :D

I sent an e-mail to vodafone and they told me to check my Internet settings & found out there is a slightly different address for PAYG customers... so now i've changed the settings and now my 3G connection works :)

Thanks for the help people :)