So, is the forum ever going to work properly again?

[Recursion]

As per the other thread that was closed with no explanation, yet another 500 error.

[Agnostic Bear]

+1 for 500

[benjamin]

yeah took me ages to post a reply to a thread - was not impressed.

[Mr-Trainor]

Yea the errors seem to be on and off atm, or were not long ago.

[FlyingJesus]

I don't get it I live and breathe habbox 24/7 and I never have these problems

[JerseySafety]

I get these problems occasionally to, so something is up with the forum.

[Recursion]

Dear god buy somewhere to backup the data to, call a day or twos worth of downtime and reinstall the damn OS, don't optimise it to the point of destruction and get some god damn decent software on there.

Why do you even need cPanel, I don't know.

[iLogan]

I get 500's every so often.

[Jordy]

I swear these tend to happen whenever I make complicated Advanced Searches? It was working fine before, I try to make a complicated advanced search and bam the forum is down, and it isn't the first time this has happened.

Well anyway, I'm going to take credit for taking HxF down this time.

[Stephen]

I spend my life on hxf and my computer and have noticed atleast 50 errors in the past week. But somehow I missed the maintenance yesterday so I don't think what I say counts :hmm:

[FlyingJesus]

Oh yeah that maintenance lied to me it said it'd be online sooner than I thought but that made me think it'd be like a minute so yeah good story right

[Grig]

They happen all the time during early morning UK times.

[Neversoft]

I swear these tend to happen whenever I make complicated Advanced Searches? It was working fine before, I try to make a complicated advanced search and bam the forum is down, and it isn't the first time this has happened.

Yes, that happens every time I make searches as well and has done for months (since the last time the forum went through a major update I think). I usually have to try at least three times before the search actually works.

[Hecktix]

There have been problems with the search function since the upgrade to vB4 as far as I am aware, although there were steps to fix this taken and it did improve however it's still not perfect.

[Circadia]

I don't get it I live and breathe habbox 24/7 and I never have these problems

same :S even though i don't live and breath it, i never get problems and i am on for a substantial amount of time

[Robbie]

No other forum I have ever visited in my life is as buggy as this and Habbox is hardly *HUGE*

[beth]

i get constant 500 errors, and saturday it lagged me out so much i had to bloody reset my wireless.

[GommeInc]

I've had a few. I'm not entirely sure why the other thread was closed though :/ Surely being reminded there are errors with the forum and the site in general isa good thing, so you get a rough idea of when such errors appear?

How comes Habbox doesn't have the host deal with problems? Usually it comes packaged and you get good deals :/

[Recursion]

I've had a few. I'm not entirely sure why the other thread was closed though :/ Surely being reminded there are errors with the forum and the site in general isa good thing, so you get a rough idea of when such errors appear?

How comes Habbox doesn't have the host deal with problems? Usually it comes packaged and you get good deals :/

Habbox host on their own dedicated server (which from my understanding is complete overkill for the forum and other Habbox sites combined, yet still somehow manages to break the one site (forum) that is hosted on it). Not sure how correct I am though, but last time I knew, it WAS overkill.

[Chippiewill]

Dear god buy somewhere to backup the data to, call a day or twos worth of downtime and reinstall the damn OS, don't optimise it to the point of destruction and get some god damn decent software on there.
Man speaks sense, +rep


Why do you even need cPanel, I don't know.
Wait, what?

Why are they running cpanel, are the admins that inept at running a server?

[Jordy]

Can I just remind people not to criticise or question the decisions of Jin otherwise you might end up in a spot of bother :/

It is fairly unreliable and slow at times but for quite an amateurish site it's not surprising.

[Recursion]

Can I just remind people not to criticise or question the decisions of Jin otherwise you might end up in a spot of bother :/

It is fairly unreliable and slow at times but for quite an amateurish site it's not surprising.

There are plenty more amateurish sites that manage to stay up.

and LOL ikr @ the Jin comment.

[Agnostic Bear]

It's very surprising to see this level of errors on a board when as said before even amateur sites can stay up.
Probably just an issue with overcompensating. The forum I had to fix has literally no optimisations other than memcache + vbcache and it runs just swell, never errors or explodes.

But I guess that's what you get!, maybe we should downgrade to vb3
or perhaps an upgrade to a different forum software I guess.
apt is not a word I'd use to describe vbulletin's ability to not be useless.
reply to this post if you agree or maybe even
disagree.

[Recursion]

3 letters.

I P B.

EDIT: Agree with above ;)

[N!ck]

Dear god buy somewhere to backup the data to, call a day or twos worth of downtime and reinstall the damn OS, don't optimise it to the point of destruction and get some god damn decent software on there.

Why do you even need cPanel, I don't know.

I agree with this. A Jewbear will probably fix this and then just do basic optimisations such as memcached and eAccelerator/APC. The server is easily powerful enough to run at least five times all of Habbox in this configuration imo.

[Chippiewill]

It's very surprising to see this level of errors on a board when as said before even amateur sites can stay up.
Probably just an issue with overcompensating. The forum I had to fix has literally no optimisations other than memcache + vbcache and it runs just swell, never errors or explodes.

But I guess that's what you get!, maybe we should downgrade to vb3
or perhaps an upgrade to a different forum software I guess.
apt is not a word I'd use to describe vbulletin's ability to not be useless.
reply to this post if you agree or maybe even
disagree.

I agree even when not at gunpoint..

I also agree that IPB would be an intelligent idea.

[Recursion]

So other one was closed because we don't need to moan in other threads about it... wat. Get a damn forum technician.

Thread go!

[Hecktix]

So other one was closed because we don't need to moan in other threads about it... wat. Get a damn forum technician.

Thread go!

No, we'll get a forum technician when we have someone who can be trusted.

[xxMATTGxx]

So other one was closed because we don't need to moan in other threads about it... wat. Get a damn forum technician.

Thread go!

I like you and everything but god dam you moan so much. Anyway:

All of the errors you currently face on HabboxForum would not be fixed by a Forum Technician. Why? Well they don't have the extent of all access to all areas where as Jin would fix the errors himself and so on. The only thing that a technician would do for us at this moment in time is fix any skin problems that we may be facing, adding features or changing current features such as the spoiler styles and so on. (This is up to Jin on what access the person gets)

We do not require one immediately and there is no rush to get one into place and the reason we don't rush to get one into place is because there is a matter of trust involved. General Management and the Owners of Habbox do not like giving out admin powers or access to areas of the websites willy nilly and we will only give access if they need it do to their job and that we actually trust them. Because waking up one day and finding out the person who is a techie has done damage to the forum and what not will not really be "great news" to any of us.

I'm not saying we will never get another forum technician but we will when we feel we can trust someone and it's the correct time for them to get into that role.

[Recursion]

I like you and everything but god dam you moan so much. Anyway:

All of the errors you currently face on HabboxForum would not be fixed by a Forum Technician. Why? Well they don't have the extent of all access to all areas where as Jin would fix the errors himself and so on. The only thing that a technician would do for us at this moment in time is fix any skin problems that we may be facing, adding features or changing current features such as the spoiler styles and so on. (This is up to Jin on what access the person gets)

We do not require one immediately and there is no rush to get one into place and the reason we don't rush to get one into place is because there is a matter of trust involved. General Management and the Owners of Habbox do not like giving out admin powers or access to areas of the websites willy nilly and we will only give access if they need it do to their job and that we actually trust them. Because waking up one day and finding out the person who is a techie has done damage to the forum and what not will not really be "great news" to any of us.

I'm not saying we will never get another forum technician but we will when we feel we can trust someone and it's the correct time for them to get into that role.

No, a forum technician would be able to fix all the bugs the vBulletin 4.2.1 update bought around on the custom skins etc.

A decent server technician would work to fix all the problems the server is throwing up.

[xxMATTGxx]

No, a forum technician would be able to fix all the bugs the vBulletin 4.2.1 update bought around on the custom skins etc.

A decent server technician would work to fix all the problems the server is throwing up.

I did say: fix any skin problems that we may be facing, adding features or changing current features such as the spoiler styles and so on.

So on meaning anything to do with the forum in terms of bugs that have been caused due to upgrading if possible.

The other stuff wouldn't be dealt by them. :P

[Recursion]

I did say: fix any skin problems that we may be facing, adding features or changing current features such as the spoiler styles and so on.

So on meaning anything to do with the forum in terms of bugs that have been caused due to upgrading if possible.

The other stuff wouldn't be dealt by them. :P

Either way, I don't understand why everything is being treated as "excruciatingly, extremely low priority" by forum staff/Jin. The server is obviously having problems, any fool can see that. Far larger forums than Habbox manage to run on the same or lower spec to the Habbox servers without throwing up errors constantly.

[xxMATTGxx]

Either way, I don't understand why everything is being treated as "excruciatingly, extremely low priority" by forum staff/Jin. The server is obviously having problems, any fool can see that. Far larger forums than Habbox manage to run on the same or lower spec to the Habbox servers without throwing up errors constantly.

See now you mention the actual server, which would be dealt by people like Jin not the Forum Techie I'm afraid.

[Recursion]

See now you mention the actual server, which would be dealt by people like Jin not the Forum Techie I'm afraid.


No, a forum technician would be able to fix all the bugs the vBulletin 4.2.1 update bought around on the custom skins etc.

A decent server technician would work to fix all the problems the server is throwing up.

As before.

[Hecktix]

If Jin doesn't want to hire a server technician than that's his choice.

[xxMATTGxx]

As before.

Fair enough but only one or two people can actually hire the Server Techie people if they wish to do so.

[Recursion]

If Jin doesn't want to hire a server technician than that's his choice.

Your attitude in the feedback forum is terrible. No offence.


Fair enough but only one or two people can actually hire the Server Techie people if they wish to do so.

Ok, so Habbox staff should be pushing him to get it fixed, if it comes to users complaining about it it's already gone a little far. These are all problems that should be fixed ASAP. Jin's attitude to how a server should function is also terrible, yes backups should happen, but they shouldn't bring down the entire forum (I know this doesn't happen anymore, but for years it did).

[Hecktix]

Your attitude in the feedback forum is terrible. No offence.



Ok, so Habbox staff should be pushing him to get it fixed, if it comes to users complaining about it it's already gone a little far. These are all problems that should be fixed ASAP. Jin's attitude to how a server should function is also terrible, yes backups should happen, but they shouldn't bring down the entire forum (I know this doesn't happen anymore, but for years it did).

I don't have an attitude Tom I'm just stating that Jin owns Habbox it's his choice who has access to certain parts and if he wants to manage the server himself then that is his choice. You say "Habbox staff should be pushing him to get it fixed" - you don't know what Matt and I do behind the scenes or Jin for that matter - everytime there is a problem with this forum whether it lasts 30 seconds or 30 minutes Jin is informed by one of us, Jin doesn't need reminding that the forum has been facing problems and I can tell you now that he's been working on improving it over the past few weeks and nobody can deny the situation has improved gradually.

It's not going to happen overnight - that's not how Jin works and as much as feedback is appreciated here at Habbox, it's Jin's server he can do what he wants to it when he wants to do it. If there was a major problem (which there isn't) it would be addressed immediately, currently Habbox has the occasional hiccup but it's not as bad as it was at all and the only people moaning are you guys who know your tech stuff, if there was something causing major difficulty for a majority of users Jin would fix it immediately, but whilst the forum is running fine with one or two hiccups there's no need to be working on the server 24/7.

[Agnostic Bear]

but whilst the forum is running fine with one or two hiccups there's no need to be working on the server 24/7.

Yes there is, any error is a major problem that should be rectified permanently and immediately.

[Robbie]

only jin is allowed any access to anything ever ever ever. first rule of habbox is you do not talk about server issues, second rule of habbox is you DO NOT talk about server issues.

[mynameiswootzeh]

it barely happens anyway, once a week maybe and it doesnt bother me that much if it does happen when im on. get over it

[Catzsy]

So other one was closed because we don't need to moan in other threads about it... wat. Get a damn forum technician.

Thread go!

Exactly, why moan about it in a thread about 'spoilers'? :S

Let me see if I have the picture here.

1. You have said on many occasions that you feel a 'decent' forum techician should be employed.

2. You have been told on many occasions, quite succinctly, why they are unable to do this at this specific time on many occasions. More than one member of management has replied, more than once, in more than one thread.

This is just going over the same old ground over and over again. A child may keep asking for sweets and the parent says 'no' but just because he/she does keep asking over and over again doesn't mean the answer is going to change. :P Again if this was a huge issue then the whole forum would be up in arms and not just a selected few. You are entitled to your point of view but surely there has to be a point where you realise that your perspective, which I can see coming from a technical background, is that the site and forum are not to a standard that satisfies you but it seems to be of an acceptable standard and does not seem a priority with a majority of other members either otherwise they would complain too or just not use it.

[Chippiewill]

1. You have said on many occasions that you feel a 'decent' forum techician should be employed.

2. You have been told on many occasions, quite succinctly, why they are unable to do this at this specific time on many occasions. More than one member of management has replied, more than once, in more than one thread.

Derp derp derp, person not available, I know let's ask someone else.. no that'd make sense, we can't have that.

[Recursion]

Exactly, why moan about it in a thread about 'spoilers'? :S

Let me see if I have the picture here.

1. You have said on many occasions that you feel a 'decent' forum techician should be employed.

2. You have been told on many occasions, quite succinctly, why they are unable to do this at this specific time on many occasions. More than one member of management has replied, more than once, in more than one thread.

This is just going over the same old ground over and over again. A child may keep asking for sweets and the parent says 'no' but just because he/she does keep asking over and over again doesn't mean the answer is going to change. :P Again if this was a huge issue then the whole forum would be up in arms and not just a selected few. You are entitled to your point of view but surely there has to be a point where you realise that your perspective, which I can see coming from a technical background, is that the site and forum are not to a standard that satisfies you but it seems to be of an acceptable standard and does not seem a priority with a majority of other members either otherwise they would complain too or just not use it.

Because having staff that actually keep the forum running when things happen shouldn't be a top priority?

We need a proper FORUM Technician to do things like fix skin bugs and (example) spoilers. Then we need a decent SERVER technician to fix all the damn hissy fits the server keeps throwing. You lot should be begging for Jamesy to help you out whilst you find someone else or wait for this other dude you've found to be available.

Wow ._.

---------- Post added 25-02-2011 at 08:36 PM ----------

Also, dc about the double post.

Why are admins allowed to -rep people multiple times? Oli's -rep'd me three times, two times I wasn't even being rude to anyone and he was annoyed I was moaning about the server? PMSL. Thank **** I left Moderation when I did, wouldn't like to be representing this forum much longer.

[Firehorse]

Because having staff that actually keep the forum running when things happen shouldn't be a top priority?

We need a proper FORUM Technician to do things like fix skin bugs and (example) spoilers. Then we need a decent SERVER technician to fix all the damn hissy fits the server keeps throwing. You lot should be begging for Jamesy to help you out whilst you find someone else or wait for this other dude you've found to be available.

Wow ._.

---------- Post added 25-02-2011 at 08:36 PM ----------

Also, dc about the double post.

Why are admins allowed to -rep people multiple times? Oli's -rep'd me three times, two times I wasn't even being rude to anyone and he was annoyed I was moaning about the server? PMSL. Thank **** I left Moderation when I did, wouldn't like to be representing this forum much longer.

Madness imo.

This forum has grown to a substantial size, if it can't be run properly after over 6 years online then god help it.

[GommeInc]

Exactly, why moan about it in a thread about 'spoilers'? :S
Twas on topic. Meaningless tasks should take minutes if a forum technician is hired, it's half the fun of owning one so any spoiler changes rely on such a technician :P

I've had the problems about twice a day since Wednesday, so it's beginning to happen a bit more for me. I may be just unlucky, but it shouldn't be happening often. They're meant to be rare, after all :P

Speaking of -rep and thread closures, some people seem to be a bit trigger happy in the old management department - even worse when they won't remove it for blatantly being pointless/uncalled for. Were threads always closed in the feedback forum? I remember the days they fizzled out, not because management have decided they do not wish to discuss it anymore :P

[Calvin]

Because we're kinda on the topic of spoilers, something simple like this would do I think:
http://rbguides.com/screenshots/3cffcf5a.png
http://rbguides.com/screenshots/6618048c.png

I only done that to fit the Non Habbo Light skin as I use that at the moment, but I'm sure that would do if you just styled it to each skins needs.

[Mr-Trainor]

Because we're kinda on the topic of spoilers, something simple like this would do I think:
http://rbguides.com/screenshots/3cffcf5a.png
http://rbguides.com/screenshots/6618048c.png

I only done that to fit the Non Habbo Light skin as I use that at the moment, but I'm sure that would do if you just styled it to each skins needs.

Yea that looks good - better than the one I did :P.

[GommeInc]

Because we're kinda on the topic of spoilers, something simple like this would do I think:
http://rbguides.com/screenshots/3cffcf5a.png
http://rbguides.com/screenshots/6618048c.png

I only done that to fit the Non Habbo Light skin as I use that at the moment, but I'm sure that would do if you just styled it to each skins needs.
That's pretty good :) Did you code that, or is a paint job? Either way, it's something to give to whoever deals with the skins :)

[Robbie]

Had a few 500 and 503 errors today also.

[Calvin]

That's pretty good :) Did you code that, or is a paint job? Either way, it's something to give to whoever deals with the skins :)Coded it but just used firebug to do a preview of how it'd look on the skin :) And yeah, I did show it to Nicola but not sure whats happening.

[Recursion]

Coded it but just used firebug to do a preview of how it'd look on the skin :) And yeah, I did show it to Nicola but not sure whats happening.

+REPing you now sir.

[GommeInc]

Coded it but just used firebug to do a preview of how it'd look on the skin :) And yeah, I did show it to Nicola but not sure whats happening.
I'm not entirely sure if Nicola is the right person to contact,, she hasn't mentioned being involved in the coding and design field of the forum :P But well done for making an example :)

[Catzsy]

Because having staff that actually keep the forum running when things happen shouldn't be a top priority?

We need a proper FORUM Technician to do things like fix skin bugs and (example) spoilers. Then we need a decent SERVER technician to fix all the damn hissy fits the server keeps throwing. You lot should be begging for Jamesy to help you out whilst you find someone else or wait for this other dude you've found to be available.

Wow ._.

---------- Post added 25-02-2011 at 08:36 PM ----------

Also, dc about the double post.

Why are admins allowed to -rep people multiple times? Oli's -rep'd me three times, two times I wasn't even being rude to anyone and he was annoyed I was moaning about the server? PMSL. Thank **** I left Moderation when I did, wouldn't like to be representing this forum much longer.

I just think you are making a mountain out of a molehill here. Yes it would be great to have Jamesy back but how many times do you have to make the same point? I think you have been heard loud and clear and I am sure that it will be considered but as I said before most of the members seem happy with it.


Twas on topic. Meaningless tasks should take minutes if a forum technician is hired, it's half the fun of owning one so any spoiler changes rely on such a technician :P

I've had the problems about twice a day since Wednesday, so it's beginning to happen a bit more for me. I may be just unlucky, but it shouldn't be happening often. They're meant to be rare, after all :P

Speaking of -rep and thread closures, some people seem to be a bit trigger happy in the old management department - even worse when they won't remove it for blatantly being pointless/uncalled for. Were threads always closed in the feedback forum? I remember the days they fizzled out, not because management have decided they do not wish to discuss it anymore :P

It might have been on-topic, Gomme if it hadn't been for the fact that there was already a thread on it and the same arguments were being duplicated when the actual thread was about the standard of the spoilers.

[Recursion]

It might have been on-topic, Gomme if it hadn't been for the fact that there was already a thread on it and the same arguments were being duplicated when the actual thread was about the standard of the spoilers.

The standard of the spoilers which cant be changed because we don't have the staff.

This has been a problem for many months now, it's beyond a joke.

[Hecktix]

The standard of the spoilers which cant be changed because we don't have the staff.

This has been a problem for many months now, it's beyond a joke.

tbf tom "the standard of spoilers" is hardly a major problem :P I have already told Nicola that I will look into changing the spoilers myself when I get some free time after the next few weeks. So in terms of spoilers, it is perhaps the case of not having a forum technician to account for the reason they arent being done now, but that's not to say they won't ever get done. Nobody has denied that a Forum Technician would be handy, I hate seeing errors in the vb styles we have and we have plans to appoint someone to fix such things in the next few months. As I have said many times, as Catzsy has said - there aren't major problems that can't be rectified without a Forum Technician so whilst it would be nice there is no pressing need, Jin can (and will) fix the styling errors cause by the update (which lets face it are minimal on public skins) whilst he gets the chance.

This thread is going to be closed, as it turning into quite an attack on all staff. Your points have been taken into account and I can confirm there are plans for a kind of 'technician' role in the not so distant future - these things however will take time for reasons I will not be divulging.

I am also, for now going to rule against a new thread being closed in replacement of this - any created will be closed. I will however make a thread for reporting server errors on all three sites - all other problems can be reported by our Bug Tracker.