AgnesIO
20-05-2011, 08:48 PM
I found this quite interesting.
Conversation with Dell sales team:
21:38:50 Dom
Initial Question/Comment: Hello, I was just wondering why it costs MORE to get a laptop in the EPP store, than it does to get it normally?
21:39:11 System
You are now being connected to an agent. Thank you for using Dell Chat
21:39:11 System
Connected with Mumtaz_Unnisa
21:39:16 Mumtaz_Unnisa
Hi there
21:39:31 Dom
Sorry I am back again!
21:40:18 Dom
Hello, I was just wondering why it costs MORE to get a laptop in the EPP store, than it does to get it normally?
21:40:26 Mumtaz_Unnisa
The offers applicable on the normal site are not available on EPP as the promotions on the normal site change every week but EPP discounts are always available
21:41:02 Dom
However, lets not forget dell computers are of course on offer, ALL the time
21:41:56 Mumtaz_Unnisa
we change our offers every week on Thursday so the current price and offers would end on Wednesday night or till the offer end date and subject to stock availability.
21:42:53 Dom
Then a new offer, offering the same saving is released the next day.
21:44:16 Mumtaz_Unnisa
We will not be able to apply the offer on the EPP site. I think the best course of action is to call our EPP team directly for the details on the best deals through them.
So if you are a student, I would advise you to check their normal offers first - since after looking at their EPP store (looking to get a laptop from it), you can actually pay more as a student, than you would do normally.
The sales person mentioned that their normal offers are not included in the EPP store, but Dells offers are always the same (give or take a fiver).
I have nothing against Dell, before anyone complains - and am a big fan of their XPS range.
Conversation with Dell sales team:
21:38:50 Dom
Initial Question/Comment: Hello, I was just wondering why it costs MORE to get a laptop in the EPP store, than it does to get it normally?
21:39:11 System
You are now being connected to an agent. Thank you for using Dell Chat
21:39:11 System
Connected with Mumtaz_Unnisa
21:39:16 Mumtaz_Unnisa
Hi there
21:39:31 Dom
Sorry I am back again!
21:40:18 Dom
Hello, I was just wondering why it costs MORE to get a laptop in the EPP store, than it does to get it normally?
21:40:26 Mumtaz_Unnisa
The offers applicable on the normal site are not available on EPP as the promotions on the normal site change every week but EPP discounts are always available
21:41:02 Dom
However, lets not forget dell computers are of course on offer, ALL the time
21:41:56 Mumtaz_Unnisa
we change our offers every week on Thursday so the current price and offers would end on Wednesday night or till the offer end date and subject to stock availability.
21:42:53 Dom
Then a new offer, offering the same saving is released the next day.
21:44:16 Mumtaz_Unnisa
We will not be able to apply the offer on the EPP site. I think the best course of action is to call our EPP team directly for the details on the best deals through them.
So if you are a student, I would advise you to check their normal offers first - since after looking at their EPP store (looking to get a laptop from it), you can actually pay more as a student, than you would do normally.
The sales person mentioned that their normal offers are not included in the EPP store, but Dells offers are always the same (give or take a fiver).
I have nothing against Dell, before anyone complains - and am a big fan of their XPS range.