Got scammed on paypal now im in -£70 debt

[iDenning]

Hello,

About 3 months ago I sold some items (3 ultimate team players on fifa11) and then two months later he issued a chargeback with his bank card supplier, in an attempt to get all his money back so he can have the players for free. But of course, I no longer had the money as it was so long after the transaction, and I no longer had the items as they were in his posession. Paypal have been unable to come to my help (what a suprise) and have issued two of the transaction amounts back, and also added their own little fee's... So at the moment I am -£70 in balance and the other dispute was successful in my end (not sure why this one was and the others wasnt as they were the same) but now he has submitted a counter-chargeback. So looks like more money to go his way... I only received about £45 off him for all 3 players and now from 2 players being refunded to him (the money) I am £70 in debt..... how is this reasonable to myself? I could send £200 to ANYONE in the world, in 20 parts (£10 each time), dispute every single one and then that person would be in £400 debt because of paypal adding debt on.... this is absolutely ridiculous.

What I want to know, is there anything I can do the get the negative balance wiped off and has the money already been charged from my bank (without my permission) or do I have to do myself? (which I will NOT be doing as I am not paying over £100 out of my own money, that I DONT HAVE, because some little kid has learned he can get his money back)...

Thank you.

anybody else had this prob and how you resolve?

[Stephen!]

If PayPal have already reversed the charge, then there is nothing you can do.

Moral of the story is never use PayPal for selling, only buying because in cases like this PayPal always side with the buyer.

[Recursion]

They sound like virtual goods, so you're

Warning - link contains language fltered on the forum.
SOL (http://www.urbandictionary.com/define.php?term=S.O.L.). You either have to pay up, provide postage evidence, try and win them in a dispute or wait for the legal documents to come through your door asking for money.

I assume you're also under 18?


Edited by Catzsy (Forum Super Moderator): Please remember to add spoilers and a warning to mildly inappropriate language that is filtered on the forum

[GoldenMerc]

Thats when u change paypal emails :)

[Recursion]

Thats when u change paypal emails :)

... or not... they have his (probably) address, definitely his bank details, possibly his phone numbers etc, he needs to sort it out otherwise he'll be in trouble, legally.

[GoldenMerc]

Thats prob why i never register my address to paypal :)

[iDenning]

Im 16 yeh and no way im paying, they can take me to court and ill explain how paypal is just as much a scam than the kid who scammed me. They have added like £30 on due to currency convertions and fee's... absolute joke,I have the scammers adress so could be useful, his in america tho, shame.

[-:Undertaker:-]

Borrow the money from a friend/family so at least then you owe them the money as opposed to the company which will charge interest.

[Chippiewill]

Ask your parents to phone paypal up and threaten legal action or something and they'll probably back down as well as reverse the chargebacks.

[iDenning]

I phoned up and was speaking to a woman (hot accent) she just basically said Id probably have to pay it and was saying was because cant prove I posted, however the chargeback is for unauthorised transaction so has nothing to do with this, all they need to do is prove it was authorised which is easy! The Ips will match ;/ she said shes putting it to management and to wait 72hours for reply...

[Robbie]

I had the same problem but it was for £450. All my real details were registered to PayPal and so I had debt collectors calling me and sending letters to my house. In the end I contacted the Financial Ombudsman Service who "ruled" in my favour. Took about 8 months to sort out with them though. They needed all sorts of evidence and statements etc, then my case was referred to a chief ombudsman or something who sided with me.

PayPal never bothered me again.

[Sam]

It's stupid really. You'd think Paypal would realise the guy's just trying to scam you when he's attempting to charge back two months later. You should try getting him to have to provide evidence. I.e Proof he's contacted you within the past 2 months saying 'Where is my item?' ' I haven't received it blah de blah'.

After all, no person in their right mind would go 2 months buying an item and not receiving it, not contact the seller, and suddenly try to claim it back. Especially when its like £70.

[iDenning]

It's stupid really. You'd think Paypal would realise the guy's just trying to scam you when he's attempting to charge back two months later. You should try getting him to have to provide evidence. I.e Proof he's contacted you within the past 2 months saying 'Where is my item?' ' I haven't received it blah de blah'.

After all, no person in their right mind would go 2 months buying an item and not receiving it, not contact the seller, and suddenly try to claim it back. Especially when its like £70.
Ive been trying to say this to them, and also they keep saying its because I cant provide proof, but, thats not his claim, his claimis that he didnt authorised the payment. So surely they can prove that his IP adress sent the money and also in the notes of transaction he tells me what his buying... and also, i only received about £45 off him (he sent in US dollars tho) and was in 3parts, so $10 added onto each dispute, plus currency convertions has took it up to £70, so im having to pay back wayyy more than I received..

[Sam]

Personally i'd call them up and threaten them with Citizens Advice. Whilst you have no proof you sent it (can you not provide emails?) he can't also prove he didn't authorize it. Any rational person would notice money being taken from their bank and notify the bank first. Can he provide evidence to show he'd contacted his bank about payments he didn't recognise? What about other purchases around the same time as he purchased your stuff. Including before , and within the last 2 months. Seems suspicious that he hasn't disputed them. Usually threatening with the ombudsman or the CAB scare them enough.

[Recursion]

Personally i'd call them up and threaten them with Citizens Advice. Whilst you have no proof you sent it (can you not provide emails?) he can't also prove he didn't authorize it. Any rational person would notice money being taken from their bank and notify the bank first. Can he provide evidence to show he'd contacted his bank about payments he didn't recognise? What about other purchases around the same time as he purchased your stuff. Including before , and within the last 2 months. Seems suspicious that he hasn't disputed them. Usually threatening with the ombudsman or the CAB scare them enough.

E-Mails aren't tangible evidence iirc.

[Smits]

I know that there are some underground dispute methods that ensure you always win that i've read about.

Wait for them to reply within that 72 hours, and keep us all updated.

[iDenning]

Ok, thanks for advice, I dont want to threaten them yet as I dont want it to backfire lol.

BUT

I have found someone else on the same website (TTG) and he scammed them too, and did the same. So I have messaged paypal and told them that his done it to someone else and to check all the claims on his account... surely this is enough evidence that his scamming as his charging all payments back..

[iDenning]

I have also just contacted microsoft requesting message logs (incoming andoutgoing) for the past 4months so I can send them to paypal and prove he received players... I also asked the website for his IP so I can prove it was him that wanted the players..

[Recursion]

I have also just contacted microsoft requesting message logs (incoming andoutgoing) for the past 4months so I can send them to paypal and prove he received players... I also asked the website for his IP so I can prove it was him that wanted the players..

MS have better things to get on with, good luck with that request! :P

[Jake]

Paypal have always been alright with me over the phone i sold some online stuff and they tryed to reverse i rang up paypal and explained and they cancelled it they didnt even ask for evidence. Try ringing again to talk to a different person on the phone because some people are more leniant than others and help you out more.

[iDenning]

MS have better things to get on with, good luck with that request! :P
Your not wrong, I emailed them and they said I had to ring up due to privacy or something, So I rang up and this australian dude said they dont store messages so they cant help..

[Smits]

Your not wrong, I emailed them and they said I had to ring up due to privacy or something, So I rang up and this australian dude said they dont store messages so they cant help..

No surprise there :/

Did paypal get back to you?

[intense]

paypal get so vicious, same happened to me years ago when i sold some thrones. the person reversed the payment and i was -80 and they sent me a letter saying they would send bailiffs lmao

[Adam]

I phoned up and was speaking to a woman (hot accent) she just basically said Id probably have to pay it and was saying was because cant prove I posted, however the chargeback is for unauthorised transaction so has nothing to do with this, all they need to do is prove it was authorised which is easy! The Ips will match ;/ she said shes putting it to management and to wait 72hours for reply...
you're 16 you shouldn't have a paypal account anyway iirc

[RyanDOT]

I was -£50 in my PayPal, and PayPal called me about two times and requested the money within 24 hours otherwise they will call the debt collectors, luckily I didn't know my password to it and requested for a new password, so was given two weeks but obviously I paid back the money before then.

[RockyHorror]

This has also happened to me, I sold virtual goods, and one of the users charged me back around £150, I didn't realise as I stopped using my computer. I then got a letter through my door saying, Paypal had sold the debt onto a random company, and I owed them 'X' amount, or it would escalate.

[Suspective]

I'm actually quite interested in what happens.

I'm currently £10 down on PayPal. Nothings happened though as of yet. And I'm not really sure if it will, as its such a relatively small amount.

Good luck with sorting it out!

[Zak]

use moneybookers in future! 8-)