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View Full Version : Huge Problem on Help.Habbo.com



Aaron
30-10-2011, 01:14 AM
I was on help.habbo.com > Habbo's customer support site.

And I clicked the Habbo sign in the top left corner and it located me to *Removed*

Quite curious, MOD's gave me a brutal reply so here's a screenie for proof.

*Removed*


Edited by Jordan (Forum Super Moderator): Please do not post suspected phishing sites

Nick
30-10-2011, 01:18 AM
Its exactly the same site because i just signed in with my other account just to see and its the same.

OMG DO NOT TRY THAT BECAUSE WHEN I SIGNED IN SOMEONE WAS ON MY ACCOUNT WHEN I WENT ON MY NORMAL ACCOUNT!

Aaron
30-10-2011, 01:22 AM
Hrm.. I told MOD's again, they said " What's the error " - I told them then got one of those " Abusive call for help, banned for 10mins " reply so.

Ekelektra
30-10-2011, 01:51 AM
Good find! It would be extremely bad if this was a hacking site which you get to from the actual Habbo site, it wouldn't look good at all for Habbo/Sulake.

Toilet
30-10-2011, 01:52 AM
I'm being redirected to that site too.

-ry!
30-10-2011, 02:09 AM
if you have google chrome it does warn you that it might be a phishing site

scottish
30-10-2011, 02:11 AM
works fine for me

Red
30-10-2011, 02:19 AM
I don't really wanna click to find out but I send a report in as well, just said they will look into it.

Toilet
30-10-2011, 02:24 AM
It doesn't seem to be happening now.

Ekelektra
30-10-2011, 02:27 AM
They must be looking into it as said above when you go onto it it says it's a suspected phishing site, about one hour ago it wasn't saying this.

Rainbow
30-10-2011, 08:16 AM
Id rather not try this out to check in case of anything if its still there! xD

Zuth
30-10-2011, 09:52 AM
Habbo really should keep their websites more secure...

Ekelektra
30-10-2011, 10:04 AM
Looks like this has been fixed as it takes you to the right site now :)

triston220
30-10-2011, 10:09 AM
Looks like this has been fixed as it takes you to the right site now :)

I hope they've figured out and fixed the underlying problem too.

Re-Call
30-10-2011, 11:36 AM
Just clicked it now after finding an account under "My Characters" which I don't own & doesn't even load

Toilet
30-10-2011, 06:23 PM
They've posted an update about it: https://help.habbo.com/entries/20620417-important-safety-information-to-all-users-who-have-used-habbo-help-tool



On Sunday, October 30th we noticed an unauthorized access to our Habbo Help tools at (http://help.habbo.com (http://help.habbo.com/)) . Hackers were able configure system in a way that links to our help portal were redirected to a fake Habbo site (retro site) that looked like a real Habbo site. However, URL as seen in the browser's top bar was not http://www.habbo.com (http://www.habbo.com/))

Since then, we have been securing the service and investigating the extent of this access. We will provide you with more information once details of this incident are clarified. The Habbo Help Tool is now fixed and can be used securely.

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