HxHD

[Richie]

Hey,
The amount of people using the HxHD to chat has obviously increased by a lot but one problem that still exists is kicking users that are permanently banned. Before I rant I'm not trying to make sly digs at anyone. I think the Help Desk needs to be created by someone who is a lot more active on habbo so they can ban these permed users. I understand you can't trust anyone to own the room but I do think it's about time management trusted the helpdesk manager. It seems a little silly how managers have the same amount of power as super staff, they should have more control over the room. I've been using habbo a lot more now for a good few weeks and Matt isn't on habbo enough as he should be (No offence). I just don't feel the manager now or managers in the past have been given a fair chance to show they can control a room. They shouldn't have to keep running to matt to fix solve their problem. I'm sure if something happens with habboxlive, jess/scott would try to resolve the problem before asking for Managements assistance.


Radio Management
Jess has control over the radio, she can boot people off when she needs to.

News Management
I'm assuming Martian has control over what news gets posted, he can remove, delete or edit news articles.

Rare Values
The manager obviously has control over the rare values page.

Content
Content Manager has to edit the content so has control over that.

I think the rest of the departments are based over the forum (could be wrong though)


Fair enough the help desk is on habbo and you can't just remove their perms but at the same time you can easily just edit the official room on the website if anything bad happens (Although I doubt anything bad would ever happen because you trusted them enough to manage a department). If trust is a huge problem, a content manager could post explicit content. It also makes me laugh when I see staff behind the desk and banned users talking to them, a lot of them don't have the power to kick them but it should always be reported to someone who can kick them.


Cheers,
Rich.

[beth]

i kinda agree, i think the hxhd manager should own the room as i don't think that obviously matt can and should be on 24/7. if a manager owned the room it'd make the department more their own, they rely on general management a lot for sorting out issues. when i was staff back in summer i was told to contact david throughout the night if i had issues, rather than the management.

also i think the banned list needs to be amended as some people on there are banned due to quarrals with previous hxhd management, and that should be reviewed.

recently the head dj's also gained the ability to boot people off the radio and access to the shoutcast admin for when jess/sct isn't around so we don't have to go running to management. but obviously it doesn't work like that on habbo. but i think hxhd need to get out of the gm's pockets a bit.

[Grig]

Think why in a way Habbox isn't as represented as the good ol' days years ago when both owners and GMs were on Habbo tons. I do agree Habbo is probably the main source of giving Habbox hits and without a clear presence from the senior staff, that may be affected. The GM should have visit Habbo regularly as one of their job descriptions.

Matt does a good job as GM, but I think that's what's missing :P.

[GoldenMerc]

When managers own it, it comes to the problem off when they leave its just annoying...

[beth]

[@]@GoldenMerc frankly even with GM owning it it's moved what 3 times since august? martin &gt[/@]; dan > matt.

[Eoin247]

I agree with Grig ^^

At least some higher ups should have a big presence in game.

[GoldenMerc]

[@]@GoldenMerc frankly even with GM owning it it's moved what 3 times since august? martin &amp[/@];gt; dan > matt.
Yeh but it'd be a bit worse with managers but i see where your coming from

[Richie]

When managers own it, it comes to the problem off when they leave its just annoying...

Yeah but as Beth said it gets moved a fair amount anyway. I'd much prefer searching a new name every few months than having **** that are either 12 or growing men thinking they are the bees knees by insulting people.


[@]@GoldenMerc frankly even with GM owning it it's moved what 3 times since august? martin &amp[/@];gt; dan > matt.

[Inseriousity.]

I'd rather promote a member of staff who had worked the hardest and deserved it rather than the one with the most furni.
The HxHD Manager still has control over thehelp desk even if they do not own the room itself. Banned users is only a small part of running the help desk although I know there have been attempts recently to clamp down harder on banned users. Matt is on enough time to do the admin things like adding/removing rights at the very minimum. Regardless of who owns it, there is still only one user who can ban people temporarily from the room so it is a rather pointless feature anyway when targetting banned users (they just come on on clones instead).

[dogboy123]

Totally agree, and if anything sometimes its nice to have a change every now and then. It gets really frustrating when everyone is helpless against a banned user cause Matt's not there and managers usually do stick it out for a long time and they should be trustedwith owning the room. Surley the person who manages the department day to day is alot more equipped to actually own the room

[Richie]

I'd rather promote a member of staff who had worked the hardest and deserved it rather than the one with the most furni.

With the new updates you wouldn't have to, you could make a group room and have matt put his furniture down.


banned users (they just come on on clones instead).

What's worse? banning someone 30 times or someone loading up 30 clones. I know who would win.

[Inseriousity.]

Lol I think you'd be surprised at how far some of them will go. Most of them get off on the attention.Changing the room owner will not remove that problem.

[Richie]

Lol I think you'd be surprised at how far some of them will go. Most of them get off on the attention.Changing the room owner will not remove that problem.

Oh I know it won't remove the problem but I do know it'd be more effective.

[Jurv]

I think it's quite a nice idea having the manager own the room rather than management, if it's their department then they should have the option of which users to ban and have more control over the room. I don't think there would be any problems if this was introduced because as [@]@Richie[/@] said, with the new updates Matt would be able to drop his furniture without worrying about the layout.

I know that [@]@Ms.Aquamarine[/@]; is always on Habbo each night and it would be easier for her to ban people in the room and any similar issues would be able to get resolved a lot sooner. I think this is a nice suggestion and it should be given a go.

[scottish]

Lol I think you'd be surprised at how far some of them will go. Most of them get off on the attention.Changing the room owner will not remove that problem.

An active room owner = can ban all the clones easily and the person will give up

If someones being banned constantly and has to go through reloading the hotel on a different account, they're more likely to stop trying, rather than if they can simply reload the room all night, possibly on clones...

I agree with this, they trust every manager with control panels etc of the respective department, but don't trust HxHD manager to own the room.


Regardless of who owns it, there is still only one user who can ban people temporarily from the room so it is a rather pointless feature anyway when targetting banned users (they just come on on clones instead)

It's not hard for a room owner to ban a user and their clones... and it beats the staff currently having to constantly kick the member constantly, or to go further and use third party programs to kick them.

[Mathew]

In a perfect world, sierk would own the room as ultimately, he's the owner / founder of Habbox. I've always thought the HxHD is the Habbo equivalent of the forum - it should be the place for users to come together and chat to each other in an informal setting. I'm pretty sure the other fansites have their site owners own the room (Carnio for example) and I think Habbox is the odd one out by having the room passed around between different owners.

If I'm being perfectly honest, I don't think the room owner is the problem: it's the reason for people getting banned. I know I say it every few months, but I think the problem is that people are failing to realise this is just a fansite for a small, teenage online game. People get reported for the most petty of things (whether it's to Habbo or Habbox) and it ends up creating such a negative atmosphere. We need people to chill out, quit getting defensive, take it easy and take any negative comments on the chin. Only then will there be a reduction in the amount of people getting banned in the HxHD, and only then will the reliance on the room owner be less.

Then again... I do suppose that would only be in a perfect world too.

[scottish]

people rarely get banned, and when they do usually a good reason behind it tbh


Then again... I do suppose that would only be in a perfect world too.

This world is far from perfect, so everything you said is void.

[Mathew]

people rarely get banned, and when they do usually a good reason behind it tbh



This world is far from perfect, so everything you said is void.
If people rarely get banned then there's no need to change the room owner.

[scottish]

The rare people who get banned cause disruption, enough of it that a staff member took the time to make an auto-kicker and distribute it within staff just to attempt to control this, which is something the room owner should be doing.

So obviously the problem is there, especially with perm banned member.

[Richie]

In a perfect world, sierk would own the room as ultimately, he's the owner / founder of Habbox. I've always thought the HxHD is the Habbo equivalent of the forum - it should be the place for users to come together and chat to each other in an informal setting. I'm pretty sure the other fansites have their site owners own the room (Carnio for example) and I think Habbox is the odd one out by having the room passed around between different owners.

If I'm being perfectly honest, I don't think the room owner is the problem: it's the reason for people getting banned. I know I say it every few months, but I think the problem is that people are failing to realise this is just a fansite for a small, teenage online game. People get reported for the most petty of things (whether it's to Habbo or Habbox) and it ends up creating such a negative atmosphere. We need people to chill out, quit getting defensive, take it easy and take any negative comments on the chin. Only then will there be a reduction in the amount of people getting banned in the HxHD, and only then will the reliance on the room owner be less.

Then again... I do suppose that would only be in a perfect world too.

What are you talking about? No-one gets bannedany more, the only people who cause **** are the people who have been banned for months and still think they're super cool. We know it's a teenage online game, stop being so patronizing. By removing those negative users it creates a positive atmosphere so I'm lost....

[Inseriousity.]

An active room owner = can ban all the clones easily and the person will give up

If someones being banned constantly and has to go through reloading the hotel on a different account, they're more likely to stop trying, rather than if they can simply reload the room all night, possibly on clones...

I agree with this, they trust every manager with control panels etc of the respective department, but don't trust HxHD manager to own the room.



It's not hard for a room owner to ban a user and their clones... and it beats the staff currently having to constantly kick the member constantly, or to go further and use third party programs to kick them.

While logic would say they're more likely to stop, it doesn't mean they necessarily will. I know of one user who would happily log in constantly and as far as I know, the perm ban userlist is generally just this person nowadays so we all know who I'm talking about!At least when kicking someone, it doesn't rely on one person doing all the work.

It's not a case of not trusting the hxhd manager with the room. I highly doubt the idea just hasn't crossed anyone's mind when traditionhas just meant itis shifted around the general management team. I'm not totally against the idea but I really don't see the point based on the points raised so far. I would hope thatRosy and other HxHD managers in the future do not need to own the room to know theyare trusted bygeneral management.If they feel they aren't trusted, that isdefinitely a bigger problem imo than who owns hxhd.

[Mathew]

The rare people who get banned cause disruption, enough of it that a staff member took the time to make an auto-kicker and distribute it within staff just to attempt to control this, which is something the room owner should be doing.

So obviously the problem is there, especially with perm banned member.
26 staff members with an auto-kicker will be just as effective as relying on one person to ban someone from the room. I am interested on how it was made though.. :P!

[scottish]

While logic would say they're more likely to stop, it doesn't mean they necessarily will. I know of one user who would happily log in constantly and as far as I know, the perm ban userlist is generally just this person nowadays so we all know who I'm talking about!At least when kicking someone, it doesn't rely on one person doing all the work.

It's not a case of not trusting the hxhd manager with the room. I highly doubt the idea just hasn't crossed anyone's mind when traditionhas just meant itis shifted around the general management team. I'm not totally against the idea but I really don't see the point based on the points raised so far. I would hope thatRosy and other HxHD managers in the future do not need to own the room to know theyare trusted bygeneral management.If they feel they aren't trusted, that isdefinitely a bigger problem imo than who owns hxhd.

Said perm banned member constantly got banned last week and they gave up, if the owner actually constantly banned them they're soon realise it's not worth the effort and give up, can guarantee that :)

I don't see why hxhd manager shouldn't own the room tbh. Theres no advantages of MattG owning it over any manager, and there is advantages of manager owning it over MattG

---------- Post added 07-01-2012 at 11:27 PM ----------


26 staff members with an auto-kicker will be just as effective as relying on one person to ban someone from the room. I am interested on how it was made though.. :P!

Not really, having 26 people with a program that afaik is against the habbo way (3rd party programs) is ALOT less effective than having 1 active room owner who can ban the member for 15 minutes per go.

If the member is desperate enough to come in on several clones it takes what, 3 clicks to ban them again? Not exactly a huge task for the room owner, where as if staff have to do it they're having to keep the client open over everything else, and could ultimately effect HxF posts as the members are having to stare at habbo attempting to kick a user over posting something on the forums and anything else the staff may wish to do whilst in the help desk.

[Mathew]

...and what makes you think the HxHD Manager would be any more active than GM? :P Yes, they probably should be, but GM should have significant presence too. I don't think it's fair to rely on someone, like Rosy, to be online constantly to kick people. You can't put all that pressure on the HxHD Manager when their Habbox job isn't their primary concern in life. It's also worth noting that Rosy is from the USA, so this still wouldn't help through the UK day. I'm sure MG is online when he can, and that's the main thing - I'm sure he'd be happy enough to come online if he was needed too.

[HotelUser]

[@]@Scottish[/@] The flaw in your argument that the room owner could be doing more is that there is one banned user in particular which consistently just reloads the room on different accounts upon being banned, and refused to give up.

[@]@Richie[/@] I don't see any serious flaws with Matt owning the room. Most times I ask him to come in to resolve an issue he comes in, and he is fashionably active in the room anyways. Moreover, staff members are perfectly capable of kicking banned users in the room. They signed up for the job knowing it would be their responsibility to moderate the room. We are not going to start dishing out autokickers on the forum, nor are we going to promote use of autokickers on the forum ([@]@Mathew)[/@], but if someone has made an autokicker that's completely undetectable and so neither we nor Sulake can determine as to whether or not a staff member is using it, we are not going to victimize that staff member, because there's really nothing we can prove -shrugs-.

[scottish]

...and what makes you think the HxHD Manager would be any more active than GM? :P Yes, they probably should be, but GM should have significant presence too. I don't think it's fair to rely on someone, like Rosy, to be online constantly to kick people. You can't put all that pressure on the HxHD Manager when their Habbox job isn't their primary concern in life. It's also worth noting that Rosy is from the USA, so this still wouldn't help through the UK day. I'm sure MG is online when he can, and that's the main thing - I'm sure he'd be happy enough to come online if he was needed too.

It's a known fact every user / staff member in hxhd is more active than MattG. The only time I see him in the room is if theres a thread regarding HxHD posted.

GMs don't have a significant presence, so :P

It's not relying on them to be online all the time, it's relying on them to be more active than the current owner, which wouldn't be hard. Rosy is only enough for the UK times aswell as USA times.

I'm fairly sure hoteluser and mattg had an argument in the room regarding mattg should be there more and mattg refused to come online to ban users etc


[@]@Scottish[/@] The flaw in your argument that the room owner could be doing more is that there is one banned user in particular which consistently just reloads the room on different accounts upon being banned, and refused to give up.

[@]@Richie[/@] I don't see any serious flaws with Matt owning the room. Most times I ask him to come in to resolve an issue he comes in, and he is fashionably active in the room anyways. Moreover, staff members are perfectly capable of kicking banned users in the room. They signed up for the job knowing it would be their responsibility to moderate the room. We are not going to start dishing out autokickers on the forum, nor are we going to promote use of autokickers on the forum ([@]@Mathew)[/@], but if someone has made an autokicker that's completely undetectable and so neither we nor Sulake can determine as to whether or not a staff member is using it, we are not going to victimize that staff member, because there's really nothing we can prove -shrugs-.

The banned member you're speaking about constantly causes disruption and having an active owner would just ban them upon entering, the member would then give up as he has in the past when being kicked constantly

lol at rest of reply :P

[HotelUser]

It's a known fact every user / staff member in hxhd is more active than MattG. The only time I see him in the room is if theres a thread regarding HxHD posted.

GMs don't have a significant presence, so :P

It's not relying on them to be online all the time, it's relying on them to be more active than the current owner, which wouldn't be hard. Rosy is only enough for the UK times aswell as USA times.

I'm fairly sure hoteluser and mattg had an argument in the room regarding mattg should be there more and mattg refused to come online to ban users etc



The banned member you're speaking about constantly causes disruption and having an active owner would just ban them upon entering, the member would then give up as he has in the past when being kicked constantly

lol at rest of reply :P

In the past when Matt has come on to ban the member to whom we are referring, they merely re-entered the room on about a million other accounts (okay so that's an exaggeration, but it was a lot of other accounts), and essentially tied Matt up for longer than an hour because he had to continuously keep issuing bans. Since the bans only last for a fraction of time eventually the individual just kept reusing accounts and banning became about as useful as kicking. In the entire history of the HxHD department HxHD has always been the strongest when the Manager has been the most active individual in the room. Never have I seen a HxHD owner who was more active than the Manager and if that is or was ever the case, then the Manager would be in some serious trouble. As I said before staff members are more than able to kick banned users in a room. It's a task they signed up to do, and it's one they're extremely capable of doing. Besides, do we really want Matt to be in the Help Desk 24 hours 7 days a week? Imagine how cranky he would get :P!

[scottish]

In the past when Matt has come on to ban the member to whom we are referring, they merely re-entered the room on about a million other accounts (okay so that's an exaggeration, but it was a lot of other accounts), and essentially tied Matt up for longer than an hour because he had to continuously keep issuing bans. Since the bans only last for a fraction of time eventually the individual just kept reusing accounts and banning became about as useful as kicking. In the entire history of the HxHD department HxHD has always been the strongest when the Manager has been the most active individual in the room. Never have I seen a HxHD owner who was more active than the Manager and if that is or was ever the case, then the Manager would be in some serious trouble. As I said before staff members are more than able to kick banned users in a room. It's a task they signed up to do, and it's one they're extremely capable of doing. Besides, do we really want Matt to be in the Help Desk 24 hours 7 days a week? Imagine how cranky he would get :P!

So instead of using 1 members time to ban them, you use the rest of the staffs time to constantly kick them? :S

[wixard]

ryan loves it when matt g gets on
he thinks of it as a game

matt g is active enough, don't change the owner

[HotelUser]

So instead of using 1 members time to ban them, you use the rest of the staffs time to constantly kick them? :S

It would be irresponsible to depend on one staff member 24 hours a day to moderate the room (and as you keep neglecting to acknowledge, he cannot even technically moderate the room against some users any better than a regular rights holder), because it's impossible for him to be there all the time every day, especially when all trustworthy staff have rights to the room, and are willing to moderate it.

[scottish]

It would be irresponsible to depend on one staff member 24 hours a day to moderate the room (and as you keep neglecting to acknowledge, he cannot even technically moderate the room against some users any better than a regular rights holder), because it's impossible for him to be there all the time every day, especially when all trustworthy staff have rights to the room, and are willing to moderate it.

This would in no way depend on one member, it would just be more efficient.

[HotelUser]

This would in no way depend on one member, it would just be more efficient.

Matt is already fairly active within HxHD especially when it comes to requests to ban users, despite bans sometimes being only as functional as kicking. Also Matt has mentioned to me tonight that he's going to make further efforts to be more attentive to his activity in HxHD, so considering all that in coherence with the fact that we have a team of capable right holding room moderating staff members, I really don't see the basis of what you're trying to argue here :P

[scottish]

Matt is already fairly active within HxHD especially when it comes to requests to ban users, despite bans sometimes being only as functional as kicking. Also Matt has mentioned to me tonight that he's going to make further efforts to be more attentive to his activity in HxHD, so considering all that in coherence with the fact that we have a team of capable right holding room moderating staff members, I really don't see the basis of what you're trying to argue here :P

I'm active in the help desk, and can honestly say the only time I see him in there is when someone posts a complaint about HxHD

I wouldn't consider that fairly active.

[HotelUser]

[@]@Scottish[/@] I'm afraid we have come to an impasse then Scott, because every time I've mentioned that someone needs to be taken care of he comes on.

[Samantha]

You know if Rosy did own the room, she would have more rights than Senior Staff yeah? Well does that make the Assistant HelpDesk manager void as they can't both own the room?

However, I remember telling matt to come ban someone and he immediately did, if he is on msn most of the time then I see no problem with him owning it.

[Blinger]

I'm active in the help desk, and can honestly say the only time I see him in there is when someone posts a complaint about HxHD

I wouldn't consider that fairly active.

Mate you wont win. certain staff members don't like stuff to have changes.

[scottish]

Yet about 2 weeks ago you and him argued in the help desk due to the fact he wouldn't come on and ban him when you asked? :P

If he actually becomes active then wouldn't need to be implemented, however, if he continues to be as inactive as he is then something needs to be done :)

Also, most of the time said banned member enters the room he sits there with no staff kicking him and no calls to mattg (well at least he doesn't come, not sure if they're asking or what).

---------- Post added 08-01-2012 at 01:18 AM ----------


You know if Rosy did own the room, she would have more rights than Senior Staff yeah? Well does that make the Assistant HelpDesk manager void as they can't both own the room?

However, I remember telling matt to come ban someone and he immediately did, if he is on msn most of the time then I see no problem with him owning it.

It's nothing to do with having more rights? It's to keep the room moderated, not staff ignoring a banned member due to cba kicking or failure of room owner to ban

By your logic managers are no more than senior atm as they don't have more rights? :S

Also another staff member just told me mattg said he can't be bothered as the banned member will simply come back on clones, when they asked him to come ban :)

[Samantha]

[@]@Scottish[/@]


It seems a little silly how managers have the same amount of power as super staff, they should have more control over the room.

I went off that, I didn't mean it in a same level way as I don't think they do as the Manager obviously does more than them with all the admin stuff too.

I agree with keeping the room moderated, not contemplating that. I have seen staff ignoring banned members and it extremely pisses me off as I tell [@]@xxmattgxx[/@] each time as at least one of them always seems to target me, [@]@yuxin[/@] has been bullied too and it's just not on. I do remember Mattg banning this clone many times but I also know rosy is much more active so in that sense she should own it.

[HotelUser]

Mate you wont win. certain staff members don't like stuff to have changes.

This is extremely ironic considering what's happened :P

[GoldenMerc]

I agree but Gina seems to have a few people bullying her incl ex staff, current staff...

[wixard]

can i just ask why he's STILL banned?
the banning just makes it worse
can you not just make it a rule that if he says something rude he gets kicked/kb'ed

having the whole ban thing over him makes him feel like he's in power
and when he reads this thread he's gonna be so happy and motivated to piss you off even more

[HotelUser]

can i just ask why he's STILL banned?
the banning just makes it worse
can you not just make it a rule that if he says something rude he gets kicked/kb'ed

having the whole ban thing over him makes him feel like he's in power
and when he reads this thread he's gonna be so happy and motivated to piss you off even more

I assume you already know the reasons why he is still banned, and if he wants to come on and read the thread he can go right ahead (assuming he doesn't get caught straight away and banned), if he an adult gets satisfaction by trying to provoke kids in a virtual game then I think the real question here is why would be stupid enough to affiliate themselves with such an individual :P. His ban wont be removed because he does deserve to be banned (and to be honest unbanning him would make him feel as if he's "won" anyways). It's no big deal to kick him from the help desk anymore, Tara :)


I agree but Gina seems to have a few people bullying her incl ex staff, current staff...

Ross if there is a case where a staff member is bullying someone in HxHD especially it will likely (and happily) result in their direct dismissal, but we can't do anything unless you report it.

[GeorginaxD]

His ban wont be removed because he does deserve to be banned (and to be honest unbanning him would make him feel as if he's "won" anyways).
It's a lose / lose situation for hxhd, because if they unban him he'll feel like he's won and if he keeps being banned he'll feel like he's winning!

I have no idea what he's done that warranted him being banned, though on one occasion I witnessed him in a banning war with MattG. The thing that surprised me was that there were people encouraging the person! I think MattG handled that situation well by being persistent and I presume he acts the same in any other circumstance. For this reason I don't see why there's need for a new room.

The hxhd staff should be able to handle the room, and if they can't / are too lazy to they should be dismissed. :P

[Blinger]

Who is banned? @shazzy you know it all.

[Mark]

It's a lose / lose situation for hxhd, because if they unban him he'll feel like he's won and if he keeps being banned he'll feel like he's winning!

I have no idea what he's done that warranted him being banned, though on one occasion I witnessed him in a banning war with MattG. The thing that surprised me was that there were people encouraging the person! I think MattG handled that situation well by being persistent and I presume he acts the same in any other circumstance. For this reason I don't see why there's need for a new room.

The hxhd staff should be able to handle the room, and if they can't / are too lazy to they should be dismissed. :P

It's not the fact that we can't handle the room lol, nor would I say the majority of people in the department are lazy. It's extremely time consuming and tedious kicking one person who has an auto reloader on for hours at a time! Something that a lot of people would really hate to do, yes it's very boring but that alone shows the dedication and how much we can 'handle the room'.
Could you also elaborate in to what you mean by handle the room, I can only assume it's moderating the room and keeping out the rule breakers? If so, I'd say we are a strong team and do the moderating very well.

[Alex3213]

I really don't care if the room is moved. I think it has no effect but I just thought I'd just lay a thought I had the other day.

There's been a few times recently where people who have asked for genuine help have been ignored and just left 'cos of it. Why? Moderation takes over. At the end of the day it is a tedious, time-consuming job, one you have to concentrate with however the clue is in the name I guess. As long as the name of the room is called 'Habbox Help Desk' then that should be the first purpose that is served. I'd rather have members being helped rather than prioritising it with a banned member who does it for merely attention.

[Mark]

I really don't care if the room is moved. I think it has no effect but I just thought I'd just lay a thought I had the other day.

There's been a few times recently where people who have asked for genuine help have been ignored and just left 'cos of it. Why? Moderation takes over. At the end of the day it is a tedious, time-consuming job, one you have to concentrate with however the clue is in the name I guess. As long as the name of the room is called 'Habbox Help Desk' then that should be the first purpose that is served. I'd rather have members being helped rather than prioritising it with a banned member who does it for merely attention.

I do agree Alex, to solve this i know Kellie and I do when someone needs help is one kicks the banned habbo and the other helps the person needing it.

[Catzsy]

Apart from anything else all members of staff are volunteers and even if the room was owned by somebody else they should not feel obligated to come on 24/7. Maybe Habbo should be contacted to see if there is any way they could change their system to enable the room owner to give one or two trusted members of staff rights to ban too. If they are made aware of the problem they may assist helping to sort it. :)

[GirlNextDoor15]

I DON'T THINK THE OWNER OF THE ROOM SHOULD CHANGE. MATTG IS GOOD ENOUGH AND HE IS ALWAYS ACTIVE NO MATTER ON MSN, HABBO OR EVEN HABBOX. YOU CAN'T EXPECT HIM TO COME ON 24/7. BUT, YOU CAN SHARE THE RIGHTS WITH OTHER AGMS. THAT'S MY OPINION. I MEAN HE'S A HUMAN, LIKE INFECTIOUS. I CAN'T IMAGINE HAVING ONLY INFECTIOUS MODERATING THE WHOLE FORUM.. haha. he'll lose his efficiency.

[beth]

if this thread is like legit only about ryanheh, i don't think you'd understand how much he'd be enjoying this.

the only reason he continues to autoload and harrass etc is because of the reaction he gets. this would be his idea of heaven everyone discussing changes because they can't deal with him coming in ha.

[Empired]

I totally see where you're coming from, but I think there's nothing that is going to completely resolve the issue. Nobody can expect the owner (whoever that may be) of the HxHD to be online 24/7, as that is totally unreasonable, taking their real life away from them,and even if someone was willing to do that, it would be impossible because real life is totally unpredictable, as I'm sure we all know ;)

I think Habbo should introduce a new rights system: a MOD and Rights system.
So while someone with Rights can kick only, MODs have the choice to kick or ban, depending on the offense, etc. Obviously that would make trust a lot harder, but I don't really think Habbox has any issues with trust.
And the fab thing is that not onlyfansites would benefit, but Carnivals, Casinos,Roleplayingrooms, and plenty of other places I can't think of right now :S

However we all know how much Habbo likes to drag its feet, so this idea, if at all, would take ages to come into practice. I don't even know what other people think, but it just hit me when I was reading?

[Alex3213]

I totally see where you're coming from, but I think there's nothing that is going to completely resolve the issue. Nobody can expect the owner (whoever that may be) of the HxHD to be online 24/7, as that is totally unreasonable, taking their real life away from them,and even if someone was willing to do that, it would be impossible because real life is totally unpredictable, as I'm sure we all know ;)

I think Habbo should introduce a new rights system: a MOD and Rights system.
So while someone with Rights can kick only, MODs have the choice to kick or ban, depending on the offense, etc. Obviously that would make trust a lot harder, but I don't really think Habbox has any issues with trust.
And the fab thing is that not onlyfansites would benefit, but Carnivals, Casinos,Roleplayingrooms, and plenty of other places I can't think of right now :S

However we all know how much Habbo likes to drag its feet, so this idea, if at all, would take ages to come into practice. I don't even know what other people think, but it just hit me when I was reading?

Yes but at the end of the day, they haven't and therefore it doesn't really help. If they do implement it then great, however otherwise this doesn't really help that much. :P :(

p.s. what publicised said.

[Empired]

Yes but at the end of the day, they haven't and therefore it doesn't really help. If they do implement it then great, however otherwise this doesn't really help that much. :P :(

p.s. what publicised said.
Omg I shall bully them into doing so!!
Ok no.
Omg I shall keep on asking until they set it up!!!

P.S. did she? Only skimmed through the five pages :(

[Alex3213]

Omg I shall bully them into doing so!!
Ok no.
Omg I shall keep on asking until they set it up!!!

P.S. did she? Only skimmed through the five pages :(

No sorry what I meant was that I agree with what Bethie said - he's obviously craving attention and it's exactly what he's getting.

[GeorginaxD]

It's not the fact that we can't handle the room lol, nor would I say the majority of people in the department are lazy. It's extremely time consuming and tedious kicking one person who has an auto reloader on for hours at a time! Something that a lot of people would really hate to do, yes it's very boring but that alone shows the dedication and how much we can 'handle the room'.
Could you also elaborate in to what you mean by handle the room, I can only assume it's moderating the room and keeping out the rule breakers? If so, I'd say we are a strong team and do the moderating very well.
Oh no, I didn't mean to say that the room wasn't being handled very well or anyone was lazy, I apologise if it sounded like that. What I was trying to say is that getting the room owner to keep coming and banning the person is only as good as kicking in this case, and that's going to be the same regardless of who the owner is.

By handle the room I mean moderate the room.

[wixard]

his pcs broken so hxhd staff will get a little holiday

[GoldenMerc]

[@]@Hoteluser[/@] i report it to Rosy and Matt every time :P

[FlyingJesus]

can i just ask why he's STILL banned?
the banning just makes it worse
can you not just make it a rule that if he says something rude he gets kicked/kb'ed

having the whole ban thing over him makes him feel like he's in power
and when he reads this thread he's gonna be so happy and motivated to piss you off even more

This tbh, Ryan's a complete tool who thinks that infamy is the same as fame and so strives to be as big a pain as he can for the attention. Kicking him does absolutely nothing because he has autoloaders and banning him only makes him come back on new accounts to have the process repeated, saving you what like 30 seconds at most. I'm sure he's done something terrible in the past (worse than when he got naked on cam to Shaz even) but whenever I've seen him around in the past few months he's just there for normal conversation until the kicking starts

[GoldenMerc]

He just enjoys the attension of being kicked.

[Grig]

That's why the strategy of banning people wasn't used by some former HxHD managers because it's not always the way to go about it. As some have mentioned, help should come first and if help is jeoprodized for trying to kick a lifeless troll, then something isn't right.

[Chippiewill]

and to be honest unbanning him would make him feel as if he's "won" anyways).
That's incredibly childish reasoning for a ban. Who cares if he feels like he's won, as long as he isn't disruptive it shouldn't be an issue.

Now, if he is disruptive that's another thing all together.

[Andii]

That's incredibly childish reasoning for a ban. Who cares if he feels like he's won, as long as he isn't disruptive it shouldn't be an issue.

Now, if he is disruptive that's another thing all together.

i agree with that tbh. . if they are not causing any harm or disruptions then why should they still be banned??? and if the only reason why they are not being unbanned is beacuse he feels like hes won then yea that is really stupid.

but also i agree with richie that the manager SHOULD own hxhd because they are the one in charge of thatdepartmentso they should have more responsibility. It's not really fair treating hxhd manager different compared to other managers and bascially all the hxhd manger is doing at the minute when a user comes into the room is acting like SS as all they can do is kick

[Grig]

i agree with that tbh. . but also i agree with richie that the manager SHOULD own hxhd because they are the one in charge of thatdepartmentso they should have more responsibility. It's not really fair treating hxhd manager different compared to other managers and bascially all the hxhd manger is doing at the minute when a user comes into the room is acting like SS as all they can do is kick

That's far from what a HxHD manager should do :P. There's the whole concept of pushing the desk by creating more events, getting people in etc. As for the person who owns the desk, I'm not too bothered- as long as they are on hand during moments when needed.

[Andii]

yea ino but what happens if there is an event that the hxhd manager created but a group of users come in causing disruption the manager can't ban them users all they can do is be kicked continually

[Grig]

yea ino but what happens if there is an event that the hxhd manager created but a group of users come in causing disruption the manager can't ban them users all they can do is be kicked continually

The general manager will do it?

I agree for greater general management and Habbox presence on-client, however, I think there is too much of a fuss over who owns the room here. Also you'd get more stability because for every 3/4 HxHD management changes, there is a general manager change.

[Richie]

yea ino but what happens if there is an event that the hxhd manager created but a group of users come in causing disruption the manager can't ban them users all they can do is be kicked continually

You fail to see the point. That's the whole point of this thread, we need someone who is active. If someone was active and had the permission to kick and ban another user it would make things so much easier. To those saying ryan will get a kick out of it (see how i did that), that is why we originally started the thread with "certain people" rather than naming names. I don't believe Ryan has an auto re-loader I just think he has a fairly fast pc, I can reload as fast as him without a program. What would make someone more annoyed, I have an auto re-loader or I have to reload the room every time you kick me. If he tells you he has an auto re-loader you will just assume you're fighting a losing battle and give up. I'm pretty sure it was a struggle for someone like himself to install shockwave no mind an auto re-loader.

[wixard]

i love ryan he's the best :love: :love:

Edited by Jordan (Forum Super Moderator): Please stay on topic

[Ms.Aquamarine]

i agree with that tbh. . if they are not causing any harm or disruptions then why should they still be banned??? and if the only reason why they are not being unbanned is beacuse he feels like hes won then yea that is really stupid.



I have seen him become very rude to others and also me. At one point, I actually stopped kicking him to see what he would do. Three minutes later he shot out a very rude comment to someone which wasn't necessary at all.



You fail to see the point. That's the whole point of this thread, we need someone who is active. If someone was active and had the permission to kick and ban another user it would make things so much easier. To those saying ryan will get a kick out of it (see how i did that), that is why we originally started the thread with "certain people" rather than naming names. I don't believe Ryan has an auto re-loader I just think he has a fairly fast pc, I can reload as fast as him without a program. What would make someone more annoyed, I have an auto re-loader or I have to reload the room every time you kick me. If he tells you he has an auto re-loader you will just assume you're fighting a losing battle and give up. I'm pretty sure it was a struggle for someone like himself to install shockwave no mind an auto re-loader.

Very good point there in bold.

[HotelUser]

That's incredibly childish reasoning for a ban. Who cares if he feels like he's won, as long as he isn't disruptive it shouldn't be an issue.

Now, if he is disruptive that's another thing all together.

I'm going to ask you to read my post you've replied to:


I assume you already know the reasons why he is still banned

There are perfectly valid reasons why the individual is banned, and you have it completely backwards. If he's allowed in the room he will simply troll it, which is why he is not allowed in the room. If he behaved in the room his ban would have been lifted by now.


That's why the strategy of banning people wasn't used by some former HxHD managers because it's not always the way to go about it. As some have mentioned, help should come first and if help is jeoprodized for trying to kick a lifeless troll, then something isn't right.

The more lax HxHD managers are with rules in the room, the more of a bullying ground and trollfest the room becomes. I have never seen a manager not believe in bans at all. I have seen all bans be lifted from the room, but when this has happened in the past it always caused more problems than it resolved.



i agree with that tbh. . if they are not causing any harm or disruptions then why should they still be banned??? and if the only reason why they are not being unbanned is beacuse he feels like hes won then yea that is really stupid.

but also i agree with richie that the manager SHOULD own hxhd because they are the one in charge of thatdepartmentso they should have more responsibility. It's not really fair treating hxhd manager different compared to other managers and bascially all the hxhd manger is doing at the minute when a user comes into the room is acting like SS as all they can do is kick

If someone isn't causing harm or disruption than they aren't banned from the room in the first place. If someone who is banned stops being abusive and starts behaving their ban is lifted. I have often agreed with what you're saying about the HxHD Manager owning the room. Infact as Manager I probably argued this point a dozen times because it would have made everything so much easier and more constructive for me and my staff. However, it would end up being messy in the long run because the HxHD Manager today might not be the HxHD Manager in a month from now. Having Matt, or even the CAGM own the room offers abit more consistency.


----


I'm going to restate that there is not a problem here, and that I am honestly sort of confused as to why this conversation is still taking place. HxHD staff are capable of kicking banned users from the room. Not only that, but their job of kicking banned users from the room has been made incredibly more easy and convenient due to an assortment of reasons which I will not go into in this thread or on the forum in general. Between the power of a large group fo right holders and the room owner popping on now and then to issue bans, HxHD room moderation is as consistant if not more consistant than it ever was. HxHD is not going to start removing bans out of "convenience" because 1) it's not an inconvenient problem to begin with and 2) Habbox will never endorse an official fansite room which mandates rude and bullylike behaviour. We have the resources to ensure that the room is a clean environment and so we should be more concerned with making sure the current staff are moderating the room consistently and thoroughly as opposed to trying to replace them all with a single entity who can not be expected to be online 24/7.

[FlyingJesus]

There are perfectly valid reasons why the individual is banned, and you have it completely backwards. If he's allowed in the room he will simply troll it, which is why he is not allowed in the room. If he behaved in the room his ban would have been lifted by now.

Quite aside from it being impossible to behave in a room that you aren't allowed in, consider this: Trolling the helpdesk (going by the definition of both terms) would be making up issues that do not exist to burden the staff with. Note that since Ryan doesn't do this the issue of him being a troll is therefore one that does not actually exist and upholding his ban is a whole new job in itself for the staff -therefore David it is you and those who go by this reasoning that are trolling the helpdesk.


Not only that, but their job of kicking banned users from the room has been made incredibly more easy and convenient due to an assortment of reasons which I will not go into in this thread or on the forum in general.

This sounds horribly like the endorsement of 3rd party programs. I hope for Habbox's sake that I'm wrong, please if you're unwilling to tell us all the details of the new magic abilities that no-one else has in rooms they have rights to can you at least state officially that to your knowledge 3rd party programs are not being used by staff?

[wixard]

*REMOVED*

Edited by HotelUser (Assistant General Manager): Please do not accuse others of illegal activity, and please refrain from being rude to other members.

[GoldenMerc]

not going to lie half of the hxhd staff who have rights don't even kick Ryan, unless he targets them...

[FlyingJesus]

Haha good of him to talk about the types of fansites that Habbo won't want to endorse then. Nice one Habbox you managed to make a legal mess out of a dispute between a member and a visitor

[GoldenMerc]

Im not suprised though, when Ryan is on a rage he says some really nasty stuff... But its not like most of the staff ether ass lick him or just generally let him stay in the room. I do indeed still think he should be on the ban list, but there must be other ways to solve it.

[FlyingJesus]

This because I was on an account other than FlyingJesus, all I did was walk into HxHD and say :)

http://i.imgur.com/zIKkN.png



EDIT: DON'T WORRY IT WAS MY OWN FAULT, I FORGOT THAT ALL NON-VIP CHARACTERS ARE RYAN
http://i.imgur.com/OM2Qg.png

[buttons]

by the way your staff suck ass there's a guy thats been asking for help while 2 staff members stand in the corner talking, there are at least 3 other staff members sitting there doing nothing...... COOL not to mention no-one behind the desk? sort it out seriously it's the same every day

[beth]

This because I was on an account other than FlyingJesus, all I did was walk into HxHD and say :)

http://i.imgur.com/zIKkN.png



EDIT: DON'T WORRY IT WAS MY OWN FAULT, I FORGOT THAT ALL NON-VIP CHARACTERS ARE RYAN
http://i.imgur.com/OM2Qg.png

this is pretty bizarre.

[HotelUser]

Haha good of him to talk about the types of fansites that Habbo won't want to endorse then. Nice one Habbox you managed to make a legal mess out of a dispute between a member and a visitor

A legal issue? Hardly. We're not talking about or distributing autokickers on the forum or in HxHD at all. The only mention I made of third party tools to kick users was earlier when I said if staff members are using such tools that are undetectable, and then not telling us we, as well as Sulake, are unable to do anything about it. Perhaps if you actually read the thread before you came in guns blazing you would have acknowledged the fact :)


not going to lie half of the hxhd staff who have rights don't even kick Ryan, unless he targets them...

Then that's unacceptable and providing that you report these staff members they're going to be in trouble.


Quite aside from it being impossible to behave in a room that you aren't allowed in, consider this: Trolling the helpdesk (going by the definition of both terms) would be making up issues that do not exist to burden the staff with. Note that since Ryan doesn't do this the issue of him being a troll is therefore one that does not actually exist and upholding his ban is a whole new job in itself for the staff -therefore David it is you and those who go by this reasoning that are trolling the helpdesk.

Trying to justify against his ban with terminology is a waste of time. Feel free to call it whatever you want, as I have said in numerous previous posts we are not going to allow bullying or rude visitors in HxHD. We never have and we're never going to.




This sounds horribly like the endorsement of 3rd party programs. I hope for Habbox's sake that I'm wrong, please if you're unwilling to tell us all the details of the new magic abilities that no-one else has in rooms they have rights to can you at least state officially that to your knowledge 3rd party programs are not being used by staff?

Of course I can officially state that we're not endorsing third party programs on the forum.


This because I was on an account other than FlyingJesus, all I did was walk into HxHD and say :)

http://i.imgur.com/zIKkN.png



EDIT: DON'T WORRY IT WAS MY OWN FAULT, I FORGOT THAT ALL NON-VIP CHARACTERS ARE RYAN
http://i.imgur.com/OM2Qg.png

If you don't want to be banned from the room, I suggest avoiding going in on clones and pretending to be someone who is banned from the room by being rude. I thought that would have been fairly obvious, but as you don't seem to understand I hope that clears it up nicely for you.

[Chippiewill]

-snip-
If this is going to be happening then surely banning him is causing more disruption than letting him think that he's won.

[HotelUser]

If this is going to be happening then surely banning him is causing more disruption than letting him think that he's won.

What transpired with FlyingJesus in HxHD is irrelevant because he was on a clone account attempting to mock the banned user's behaviour as so he would be banned; he was essentially attempting to get Matt to make a "mistaken ban" on purpose.

The basis of this thread asks for Matt to be more active in the room to ban users whom are rude. But then now it's (attempted using false evidence) being argued that Matt's banning is not efficient because he's prone to making mistakes. Well, duh. Either Matt can not be active in room bans at all, or he can do his best to ban where appropriate with the understanding that occasionally he will ban the wrong user (although in this circumstance I am, again, not bothered that flyingJesus was banned from the room based upon the fact that he was trying to get banned in the first place).

[scottish]

If this is going to be happening then surely banning him is causing more disruption than letting him think that he's won.

As you're never in the help desk you're speaking without having any idea of what he does in the help desk or the reason behind his ban.

[FlyingJesus]

A legal issue? Hardly. We're not talking about or distributing autokickers on the forum or in HxHD at all. The only mention I made of third party tools to kick users was earlier when I said if staff members are using such tools that are undetectable, and then not telling us we, as well as Sulake, are unable to do anything about it. Perhaps if you actually read the thread before you came in guns blazing you would have acknowledged the fact :)

You need to consider your wording of things carefully if you're truly denying this - "not talking about or distributing" such programs doesn't address the issue of them being used, especially when you only state those things as being true on the forum and in HxHD. This is not guns blazing, this is being concerned about the direction Habbox may be going in.


Of course I can officially state that we're not endorsing third party programs on the forum.

I'm not asking if you're endorsing them on the forum, I'm asking if you're endorsing the use of them. That includes all forms of communicative medium. Your apparent reluctance to say outright that staff aren't using autokickers doesn't make things look good.


If you don't want to be banned from the room, I suggest avoiding going in on clones and pretending to be someone who is banned from the room by being rude. I thought that would have been fairly obvious, but as you don't seem to understand I hope that clears it up nicely for you.

I was not pretending to be anyone else. As I've stated, the only thing I said upon entering the room was " :) " and I don't really gather where your belief that is acting as though I were this horrendously abusive monster that you're attempting to tackle comes from. I find a smiley face quite friendly, and I think you'd be hard pressed to find anyone who believes it's rude. I'm not the only person who was wrongly k&b'd for not being a recognisable character, and this hardly shows Habbox off in good light

---------- Post added 08-01-2012 at 07:52 PM ----------


What transpired with FlyingJesus in HxHD is irrelevant because he was on a clone account attempting to mock the banned user's behaviour as so he would be banned; he was essentially attempting to get Matt to make a "mistaken ban" on purpose.

No I wasn't

[Logandyer45]

I agree, Jess should have full control over the radio. What if someone books for 6pm EST (11pm BST) and the 5pm EST (10pm) DJ is still one and you can't get in contact? And Martin should be able to approve articles before they go on the site. And Rares Values Manager gets the Rares Page and Content deals with content.

[scottish]

I agree, Jess should have full control over the radio. What if someone books for 6pm EST (11pm BST) and the 5pm EST (10pm) DJ is still one and you can't get in contact? And Martin should be able to approve articles before they go on the site. And Rares Values Manager gets the Rares Page and Content deals with content.

Can you read? :S

[HotelUser]

You need to consider your wording of things carefully if you're truly denying this - "not talking about or distributing" such programs doesn't address the issue of them being used, especially when you only state those things as being true on the forum and in HxHD. This is not guns blazing, this is being concerned about the direction Habbox may be going in.

You are right there is room for concern with regards to where Habbox is going however that's not part of the underlying problem here. Habbox tells DJs not to stream illegally acquired music and staff not to use third party tools on Habbo. Of course, if we catch either of these things occurring on the client or through the forum, then those staff members will be in trouble. However, since both actions above are very very hard to identify, what I'm saying and what I have been saying throughout this thread is that since we can prove nothing with solid evidence against staff members suspected of breaking the above rules, we're not going to be cruel and strict enough to start dismissing people left and right who we suspect are breaking such rules, when there's really no evidence against them at all. If we started blowing the whistle on what people said others were doing on MSN and Skype, then it would be a massive invasion of privacy, making decisions from an unreliable source, and in doing so would be taking Habbox in a direction where it should not go.




I'm not asking if you're endorsing them on the forum, I'm asking if you're endorsing the use of them. That includes all forms of communicative medium. Your apparent reluctance to say outright that staff aren't using autokickers doesn't make things look good.



I'm very flattered that several individuals believe I am capable of developing such a complex and cool desktop application, but to answer your question, I honestly don't know if, or specifically which staff members are using autokickers or other third party methods of kicking Ryan from the room. What I am and have been saying is that if that is the case, it would be completely impossible to find out unless we could straight up watch the computer screens of an entire department. That's not something we would do even if it were readily possible.



I was not pretending to be anyone else. As I've stated, the only thing I said upon entering the room was " :) " and I don't really gather where your belief that is acting as though I were this horrendously abusive monster that you're attempting to tackle comes from. I find a smiley face quite friendly, and I think you'd be hard pressed to find anyone who believes it's rude. I'm not the only person who was wrongly k&b'd for not being a recognisable character, and this hardly shows Habbox off in good light

My statement towards your behaviour in the room is based upon what severl eye-witnesses have told me who were in the room when your Ryan-clone entered.

[beth]

I agree, Jess should have full control over the radio. What if someone books for 6pm EST (11pm BST) and the 5pm EST (10pm) DJ is still one and you can't get in contact? And Martin should be able to approve articles before they go on the site. And Rares Values Manager gets the Rares Page and Content deals with content.

jess has full control of the radio, as does scott and i also have access to the shoutcast admin. so there's no problems there.


@HotelUser habbox already involves itself in outside conversations. myself and other members of staff have had warnings in regards to something said on facebook. which is obviously none of anyones concern.

[Logandyer45]

jess has full control of the radio, as does scott and i also have access to the shoutcast admin. so there's no problems there.

Oh, I didn't bother reading. Sorry. :P

[HotelUser]

jess has full control of the radio, as does scott and i also have access to the shoutcast admin. so there's no problems there.


[@]@HotelUser[/@] habbox already involves itself in outside conversations. myself and other members of staff have had warnings in regards to something said on facebook. which is obviously none of anyones concern.

Facebook is different because what you post on Facebook is right out there for everyone to see, and content on Facebook can not be manipulated and twisted in the same way that MSN or Skype chatlog can be. A direct link to an authentic Facebook page with derogatory content on it is valid proof in certain circumstances to take action against a staff or forum member (provided that we can prove beyond doubt that the poster on Facebook is infact the correct forum member, of course).

[Chippiewill]

As you're never in the help desk you're speaking without having any idea of what he does in the help desk or the reason behind his ban.
From what I gather it takes a smiley face to earn a ban in there these days because everyone's on edge for someone who apparently when unprovoked is not a problem.


That's not something we would do even if it were readily possible.
I think there are some windows server tools for it..

[FlyingJesus]

You are right there is room for concern with regards to where Habbox is going however that's not part of the underlying problem here. Habbox tells DJs not to stream illegally acquired music and staff not to use third party tools on Habbo. Of course, if we catch either of these things occurring on the client or through the forum, then those staff members will be in trouble. However, since both actions above are very very hard to identify, what I'm saying and what I have been saying throughout this thread is that since we can prove nothing with solid evidence against staff members suspected of breaking the above rules, we're not going to be cruel and strict enough to start dismissing people left and right who we suspect are breaking such rules, when there's really no evidence against them at all. If we started blowing the whistle on what people said others were doing on MSN and Skype, then it would be a massive invasion of privacy, making decisions from an unreliable source, and in doing so would be taking Habbox in a direction where it should not go.

I'm very flattered that several individuals believe I am capable of developing such a complex and cool desktop application, but to answer your question, I honestly don't know if, or specifically which staff members are using autokickers or other third party methods of kicking Ryan from the room. What I am and have been saying is that if that is the case, it would be completely impossible to find out unless we could straight up watch the computer screens of an entire department. That's not something we would do even if it were readily possible.

Bold part is literally all that you had to say from the start, the rest is nothing to do with what I asked. I'm well aware that catching people out on the forum and client isn't easy if at all possible, I simply wanted to know whether such tools were being advised due to your massively ambiguous comment about new measures that make it easier for staff to kick him. That said, things said and done on msn/fb/elsewhere clearly can be called into question as they still affect the way things are here - especially if as many staff and management discussions take place on msn as they did when I was involved.


My statement towards your behaviour in the room is based upon what severl eye-witnesses have told me who were in the room when your Ryan-clone entered.

The entirety of my behaviour on the account in question (which is not a Ryan clone and I would thank you to stop accusing me of having been such) was walking in and typing a smiley face. I don't know what part of that was so rude and exciting that "several" people supposedly needed to let you know about it but that genuinely is the whole event. The account in question was dressed as a female (as all of my active ones are) and did nothing other than exactly what I've stated.

[xxMATTGxx]

From what I gather it takes a smiley face to earn a ban in there these days because everyone's on edge for someone who apparently when unprovoked is not a problem.


I think there are some windows server tools for it..

No it doesn't take that for a ban, it was my mistake and I'm sorry that it happened but I would expect mistakes to happen when your banning the same guy over and over again. I would expect one or two mistakes when your doing it for a long period of time, all of the other bans were Ryan.

Therefore that isn't a huge problem and if Ryan is being banned from the room while I'm in there, which I have been for the majority of the day then it's all good. Even if Ryan does like the attention.

[Andii]

[@]@HotelUser[/@] cant be arsed quoting lol

but how can you expect someone to behave again if you don't give them a chance???

@Ms.AquaMarine im not talking about ryan im just talking about anyone in general but i agree if they continue then they should be kept permed :)

[Chippiewill]

No it doesn't take that for a ban, it was my mistake and I'm sorry that it happened but I would expect mistakes to happen when your banning the same guy over and over again. I would expect one or two mistakes when your doing it for a long period of time, all of the other bans were Ryan.

Therefore that isn't a huge problem and if Ryan is being banned from the room while I'm in there, which I have been for the majority of the day then it's all good. Even if Ryan does like the attention. If you've been unwittingly banning non-regulars unprovoked every so often that's hardly positive advertising for Habbox.

[xxMATTGxx]

If you've been unwittingly banning non-regulars unprovoked every so often that's hardly positive advertising for Habbox.

I haven't though have I? There has been a maximum of two people who may of been banned accidentally. Everyone else was 100% Ryan.

[Richie]

[@]@HotelUser[/@] cant be arsed quoting lol

but how can you expect someone to behave again if you don't give them a chance???

@Ms.AquaMarine im not talking about ryan im just talking about anyone in general but i agree if they continue then they should be kept permed :)

I lol'd, chances? he has had plenty of chances yet he continues to insult people or ask little 12 year olds to go on cam. Hey Ryan.

[xxMATTGxx]

[@]@HotelUser[/@] cant be arsed quoting lol

but how can you expect someone to behave again if you don't give them a chance???

@Ms.AquaMarine im not talking about ryan im just talking about anyone in general but i agree if they continue then they should be kept permed :)

I'm pretty sure Ryan has had plenty of chances when wasn't being kicked or banned from the room. Like earlier on today before I banned him, he came out with an insult against another member in the room. Which means he hasn't changed one bit.

[Andii]

lmao im not talking about ryan but LOL at the comments :L :L . . im just talking about people in general. .

[Calvin]

I honestly thought the sad ***** would have left by now.. obviously not.

Anyway, although the room is usually moved around enough with the changes of General Management, I think it would be moved round a lot more if a Manager was in charge of it as the management changes for HxHD change a lot compared to GM, and people would soon get annoyed due to the closures of the room to move stuff over and searching a new name after getting used to the previous one. And I'm sure Matt is usually online most of the time so he can kick and ban them.

[Shar]

I really don't care if the room is moved. I think it has no effect but I just thought I'd just lay a thought I had the other day.

There's been a few times recently where people who have asked for genuine help have been ignored and just left 'cos of it. Why? Moderation takes over. At the end of the day it is a tedious, time-consuming job, one you have to concentrate with however the clue is in the name I guess. As long as the name of the room is called 'Habbox Help Desk' then that should be the first purpose that is served. I'd rather have members being helped rather than prioritising it with a banned member who does it for merely attention.
I noticed this earlier today. There were quite a few people asking for help and were all ignored, there wasn't anyone behind the bar but there were lots of people in the room.

if this thread is like legit only about ryanheh, i don't think you'd understand how much he'd be enjoying this.

the only reason he continues to autoload and harrass etc is because of the reaction he gets. this would be his idea of heaven everyone discussing changes because they can't deal with him coming in ha.
I agree haha, he enjoys the attention. I'm used to him being racist to me and the kicking never helps, he usually gets bored of it when no one's reacting to it.

[Samantha]

I agree, Jess should have full control over the radio. What if someone books for 6pm EST (11pm BST) and the 5pm EST (10pm) DJ is still one and you can't get in contact? And Martin should be able to approve articles before they go on the site. And Rares Values Manager gets the Rares Page and Content deals with content.

I have full control over the Rares Page, I control what values the Head Rare Values Reporters report, they get approved or denied. This is the way it's been for years, plus none of the general manager know much about rares so you can't expect them to do it :)!

Martin doesn't need to approve the articles, we put the articles on the site and the senior (me and Alex) make edits. If they are extremely bad or whatever they will be put in an unpublished category :)!

@22Andy223 I agree everyone should be allowed a second chance, not lots and lots like some people have had. However, in this case Ryan is one of the main people who have blown their chances so many times thus doesn't deserve another chance.

[Mark]

I honestly thought the sad ***** would have left by now.. obviously not.

Anyway, although the room is usually moved around enough with the changes of General Management, I think it would be moved round a lot more if a Manager was in charge of it as the management changes for HxHD change a lot compared to GM, and people would soon get annoyed due to the closures of the room to move stuff over and searching a new name after getting used to the previous one. And I'm sure Matt is usually online most of the time so he can kick and ban them.

Nice to see you still come on HxF occasionally Calvin, on topic - I totally agree with this, I think the time where we had a big GM change was a one-off. We've had what 7 or 8 GMs over the whole time Habbox has been live, yet we've probably had double or triple that HxHD Managers in the past.

[Mathew]

There's only been four Events Managers... WIN.

[Grig]

There's only been four Events Managers... WIN.

Nah that's wrong coz the hx history is wrong, Bomb-Head wasn't manager for over 3 years and nvrspk4 is missing of there as events manager (the time he had 50 million management jobs, I swear events was one of them) :P