[Solve Problem for Donater & Rep] Wireless will only work locally?

[Richie]

I'm trying to access the internet on my compaq presario cq50, it's fairly old it's using windows vista. I know for a fact the wireless itself works because it works on my sisters router. I contacted my isp asking could they help me and they said they don't know the problem. I'm assuming it's the wireless settings for my home router on my laptop but i don't know how to resolve the problem, any ideas?


I tried to reboot to factory settings
Move closer to the router

And i can still only connect locally. First response that solves the problem gets the donater and every post with genuine good advice gets rep.


Cheers,
Rich.

[Blinger]

You're sure the wireless card actually works, Richie? And it is turned on (sorry sounds dumb!)

Also can you see your network when you scan for networks?

[triston220]

Try updating the drivers for the wireless card.

[Mark]

Does it recognise the wireless network or can it not find it?

[Recursion]

What encryption does your WLAN use? Older laptops may not be able to support WPA2 for example.

[Richie]

You're sure the wireless card actually works, Richie? And it is turned on (sorry sounds dumb!)

Also can you see your network when you scan for networks?

Yeah pal the wireless works and i can see the wireless network


Try updating the drivers for the wireless card.
I have done, no use :(


Does it recognise the wireless network or can it not find it?
unidentified network, forgot to add that


What encryption does your WLAN use? Older laptops may not be able to support WPA2 for example.

ah wpa2 works pal i've had this laptop ages and have been using it on the wireless for sometime, then suddenly it just randomly stopped working.

[ChristopherH]

Although you said windows vista. I'm fluent with seven So hear me out.

CLICK ON STEPS TO OPEN TUT IMAGES

Step 1 (http://design20.org/tut-temp-expires-30/tut.ht1)
Right click on your "Network icon" in Your Start bar.
Click "Network & Sharing Center"

Step 2 (http://design20.org/tut-temp-expires-30/tut.ht2)
Click "Manage Wireless Networks"

Step 3 (http://design20.org/tut-temp-expires-30/tut.ht3)
Click on any network in this list and click "Remove / Delete" (you will have to do this for every network)

Step 4 (http://design20.org/tut-temp-expires-30/tut.ht4)
Close The Current window window.. (Make sure you do this after completing the steps above)
Open the "Network & Sharing" Center and go to "Change Adapter Settings"

Step 6 (http://design20.org/tut-temp-expires-30/tut.ht6)
Obviously you should see your wireless connection, Right click on this and select "Properties"

Another Dialog Box will open..

Step 7 (http://design20.org/tut-temp-expires-30/tut.ht7)
Double click on "Internet Protocol Version 4 (TCP/IPv4)"

Step 8 (http://design20.org/tut-temp-expires-30/tut.ht8)
Tick all the visible boxes labeled "Obtain an IP Address Automatically"

Click OK.

Restart your Laptop.

Please Let me know if that does not work as i have other idea's of fixing this, Also what is your modem brand?

[Kyle]

probably not much help but i had exactly the same problem with mine (compaq presario cq70) so began to just plug in the ethernet cable and use that rather than wireless. after leaving it plugged in for a while and then unplugging it i found that the wireless would be working again. wireless has now miraculously fixed itself and have been using it without plugging in for a good few months with no problems,

sorry im not a computer genius but if all else fails it may help x

[ChristopherH]

probably not much help but i had exactly the same problem with mine (compaq presario cq70) so began to just plug in the ethernet cable and use that rather than wireless. after leaving it plugged in for a while and then unplugging it i found that the wireless would be working again. wireless has now miraculously fixed itself and have been using it without plugging in for a good few months with no problems,

sorry im not a computer genius but if all else fails it may help x

Doing this is basiclly the easy way around What i just Displayed in my Previous post, Your laptop has forgotten the settings of your previous connection to the router and you re-newed the connection by reconnecting to the router again.

[Richie]

Although you said windows vista. I'm fluent with seven So hear me out.

CLICK ON STEPS TO OPEN TUT IMAGES

Step 1 (http://design20.org/tut-temp-expires-30/tut.ht1)
Right click on your "Network icon" in Your Start bar.
Click "Network & Sharing Center"

Step 2 (http://design20.org/tut-temp-expires-30/tut.ht2)
Click "Manage Wireless Networks"

Step 3 (http://design20.org/tut-temp-expires-30/tut.ht3)
Click on any network in this list and click "Remove / Delete" (you will have to do this for every network)

Step 4 (http://design20.org/tut-temp-expires-30/tut.ht4)
Close The Current window window.. (Make sure you do this after completing the steps above)
Open the "Network & Sharing" Center and go to "Change Adapter Settings"

Step 6 (http://design20.org/tut-temp-expires-30/tut.ht6)
Obviously you should see your wireless connection, Right click on this and select "Properties"

Another Dialog Box will open..

Step 7 (http://design20.org/tut-temp-expires-30/tut.ht7)
Double click on "Internet Protocol Version 4 (TCP/IPv4)"

Step 8 (http://design20.org/tut-temp-expires-30/tut.ht8)
Tick all the visible boxes labeled "Obtain an IP Address Automatically"

Click OK.

Restart your Laptop.

Please Let me know if that does not work as i have other idea's of fixing this, Also what is your modem brand?

didn't work pal

[ChristopherH]

didn't work pal

OK if This did not work it will likely be a problem with your modem, But you can keep trying.

Right Click on My Computer, Go to Properties
On the Left hand side click Device Manager
Drop down the "Network Adapters" Tab
Find your Wireless card and right click and select uninstall
Restart your Laptop

Go onto your Other PC.
Find your Manufacturers Website and Download The LATEST drivers.
Run the new drivers file.

Good-luck.

[Richie]

OK if This did not work it will likely be a problem with your modem, But you can keep trying.

Right Click on My Computer, Go to Properties
On the Left hand side click Device Manager
Drop down the "Network Adapters" Tab
Find your Wireless card and right click and select uninstall
Restart your Laptop

Go onto your Other PC.
Find your Manufacturers Website and Download The LATEST drivers.
Run the new drivers file.

Good-luck.

Hmm still displays as local, i might just see if one the peeps in town can fix it

[ChristopherH]

One more Fix.

Google Bleeping Computer / Download Combo Fix
Download it and save it in your C:/ Drive

Restart your PC to safemode
Open ComboFix as a Administrator

Let it run untill completion this should fix it. if not see the people in town.

[Markeh]

Is your ISP Virgin Media?

I've encountered 2 laptops that will not connect to a VM Hub. Both had the same wireless card, a Realtek RTL8187. Now apparently the CQ50 uses an Atheros card so this may not be as valid, BUT look up your wireless card and compatibility issues with Virgin Media.

[Chippiewill]

The superhub is a piece of garbage, once we replaced it with a proper router all the Apple devices on our network suddenly had reasonable connection speeds whereas before they did not. If you have a superhub that's the problem.

[beth]

The superhub is a piece of garbage, once we replaced it with a proper router all the Apple devices on our network suddenly had reasonable connection speeds whereas before they did not. If you have a superhub that's the problem.

might've just been yr superhub, we have no problems with speeds on any of our devices on our superhub..

[Chippiewill]

might've just been yr superhub, we have no problems with speeds on any of our devices on our superhub..
You're unlikely to notice it unless you actually test for it. But the Superhub tends to manifest different problems on a case by case basis.

[xxMATTGxx]

You're unlikely to notice it unless you actually test for it. But the Superhub tends to manifest different problems on a case by case basis.

It does have it's problems, well I don't know if it still does but the problems I had were fixed after turning a few services off and the latest firmwares improved the actual device overall. It's also said they are bringing another firmware update sometime this year too. Can't say I've had any major problems with the superhub and it isn't that bad overall but I guess it varies user to user.