Rate Customer Support

[Toilet]

I just noticed this when I logged in but I'm not sure when it was added. Maybe it's a step in the right direction?

http://i39.tinypic.com/wqoa42.png

[beth]

think it's a step in the right direction considering how many people complain about their quality of customer service. might just be an aesthetic though to make us look like they're interested.

[JerseySafety]

been there for several weeks but good to see them introducing new features.

[Mr-Trainor]

Noticed this yesterday, but wasn't sure if it was new or not :P. It's a good way of seeing how people think about the service they're getting.

[geo]

Never noticed it, although I guess it's a pretty good thing. :P

[MKR&*42]

Oh thank God that's been introduced ._.

I hadn't noticed it though lmao. But yeah, great addition from Sulake.

[Rainbow]

oo seems good ill probably end up clicking bad, i'm unsatisfied every time though x_x

[Andii]

bout time lol time to just click bad all the time

[Plebings]

Should be good to recognise what types if requests people are more unsatisfied with (and to see which staff have the best success rate)

Shame most people will choose bad for situations that were handled well but didn't unban someone

[Red]

Hasn't come up for me... Waiting 17 days on my ticket. Ridiculous.
Just seen they had a faq notice saying expect slow replies cos they are really behind.

[karter]

why did they even bother..... It's clear that we all are dissatisfied

[GoldenMerc]

Hasn't come up for me... Waiting 17 days on my ticket. Ridiculous.
Just seen they had a faq notice saying expect slow replies cos they are really behind.
Getting that too

[jasey]

This is at least a step in the right direction!

[e5]

Hopefully they should received a few 'no that didn't help' and do something about it!

[FartyPants]

Good that your request is solved, mine has been there for 22 days (they said that there will be a delay in the reply but they said within 3 weeks), really sad.