Virgin media upgrade

[scottish]

Anyone upgraded broadband with virgin media to new customers offers?

Lol I'm paying over £50 a month for 10mb connection + landline (landline is £14 so)

Want to upgrade to 60mb (£32.40) or 100mb (£39.40)

Anyone any idea if I'd likely to get them near the prices (prices listed are ones if a new customer came) or if they'd refuse to give me 'em as I'm existing customer.

Last time I tried to upgrade and get newcomers deal with sky (threatening to leave etc) they screwed it up and after several payments and refunds they finally fixed it, so lets hope VM ain't the same...

Am I **** going to keep paying that when I can get 6x faster for £18 cheaper / 10x faster for £10 cheaper lmao on top of that first 6 months is like £10 cheaper than the prices aswell so 100mb is £26 for first 6 months then £39.40 lmao.

[RyRy]

Thing is with Virgin, as much as you may get 60MB, the likelihood is the contention ratio between you and the exchange is gonna mean you won't truly get those speeds in real world. Might look pretty on speedtest.net, but yano...

I can't knock the guys though, they're proper reliable for me, never really have issues, nor payment issues and when my mate cancelled the virgin line existing in my house they were like YEP COOL WE'LL JUST CHUCK SOMETHING NEW IN ON AN EXTRA CONTRACT.

i think they'd give you the prices if you threatened to leave though. :)

[Stephen!]

Depends how long your contract is. You are liable to pay what you have been paying all the way until your contract ends.

[scottish]

I've been with them basically since their 10mb package came out so...

Lets just say telewest existed...

[RyRy]

Hahaha ace, I think if you'd been there that long they'll give you some form of loyalty reward.

[Jack!]

Been with em since NTL Days, old customers like us are not tied into a contract, upgraded from 10mb to 30mb, for £20 less the other month, and they chucked in 3 months free.

You can cancel at anytime, because you are not tied into any contract now.

[Chippiewill]

I've been with them basically since their 10mb package came out so...

Lets just say telewest existed...
If you upgrade they'll say you're eligible for discount. We were with VM for maybe two years, upgraded from 20mbit to 50mbit and they discounted for being "long-term" customer so we only ended up paying £5 more. If you're on the 10mb package they'd probably pay you to switch to 30mbit so you're on their newer fiber network (DOCSIS 3.0).

[Recursion]

Thing is with Virgin, as much as you may get 60MB, the likelihood is the contention ratio between you and the exchange is gonna mean you won't truly get those speeds in real world. Might look pretty on speedtest.net, but yano...

I can't knock the guys though, they're proper reliable for me, never really have issues, nor payment issues and when my mate cancelled the virgin line existing in my house they were like YEP COOL WE'LL JUST CHUCK SOMETHING NEW IN ON AN EXTRA CONTRACT.

i think they'd give you the prices if you threatened to leave though. :)

... what you get on Speedtest is whatever you're getting. If you're going through an exchange and have bad contention ratios Speedtest will also be affected...

[Chippiewill]

... what you get on Speedtest is whatever you're getting.
I can get reliably higher speeds on bittorrent that speedtest.

[Recursion]

I can get reliably higher speeds on bittorrent that speedtest.

My point still stands about the contention ratios and Speedtest though.

[N!ck]

Higher contention will have more of an effect on single download thread applications (such as speed tests) compared to downloading with multiple threads such as BitTorrent.

Give http://www.speed.io a try as a speedtest service though. It uses Akamai's CDN for the download test.

[Stephen!]

Agreed. When I download from rapidshare I find that I have to download at least 5 parts simultaneously to get the full speed. If i'm downloading a single file the speed can be pretty poor.

[scottish]

Is it possible not to use the super hub? lol

I've read nothing but bad comments on it, so would prefer to use current router (atm i'm using virgin modem and belkin router)

Or is it only possible to have super hub?

[Robbie]

Is it possible not to use the super hub? lol

I've read nothing but bad comments on it, so would prefer to use current router (atm i'm using virgin modem and belkin router)

Or is it only possible to have super hub?

you can put the super hub in modem mode and then use your existing router. pretty much everyone recommends it, the superhub is shocking as a router.

[scottish]

ah thanks


also out of interest, anyone upgraded to the 60/100mb package lately and got the spotify deal?

Not sure if they'll only give it to new customers or all, no adverts for 3-6 month = win. lol