Been Banned From habbo

[TheProduct]

Ive been banned on habbo for telling 1 person in the Help desk the link to the site!!!

"You have been banned! The reason for the ban is "You have been banned until 08-10-2023 08:01:29. Promoting or owning a clone Habbo (Retro) is not permitted. Please review the Habbo Way and Terms for acceptable usage. (id: 2465650)". The ban will expire at 10/8/23 8:01 AM (GMT +0000) Eastern Time."

[Kieran]

Just send them a polite email. It'll be sorted in no time.

[TheProduct]

I will do. do you know the address id need to send it to?

[Zelda]

Ive been banned on habbo for telling 1 person in the Help desk the link to the site!!!

"You have been banned! The reason for the ban is "You have been banned until 08-10-2023 08:01:29. Promoting or owning a clone Habbo (Retro) is not permitted. Please review the Habbo Way and Terms for acceptable usage. (id: 2465650)". The ban will expire at 10/8/23 8:01 AM (GMT +0000) Eastern Time."

Clearly someone hasn't reviewed the rules recently or read mattg's post in staff section, clearly outlines that you aren't allowed to give links to the site now, and paul has confirmed it ;p

But gl getting banned just send an email ye and say you were unaware of the change.

[Chippiewill]

Clearly someone hasn't reviewed the rules recently or read mattg's post in staff section, clearly outlines that you aren't allowed to give links to the site now, and paul has confirmed it ;p
There's no need to be condescending about it. And it wasn't a ban on linking, but a ban on link spamming.

OP: You can read the thread here: http://www.habboxforum.com/showthread.php?t=747782

Also there isn't a precise address you can email, but you can use the habbo help tool
https://help.habbo.com/home

[TheProduct]

it was one post and thats it...

[Chippiewill]

it was one post and thats it...
Then use the habbo help tool and appeal it, also PM xxMATTGxx informing him and he can start compiling a list of grossly unfair bans.

[Zelda]

There's no need to be condescending about it. And it wasn't a ban on linking, but a ban on link spamming.

OP: You can read the thread here: http://www.habboxforum.com/showthread.php?t=747782

Also there isn't a precise address you can email, but you can use the habbo help tool
https://help.habbo.com/home

Sorry if it came out like that, not particularly how it was meant to appear, was just meant to be blunt and str8 to the point that there was a fair reason for it.
TheProduct; unfortunately 1 post can be enough supposedly, which is a little rediculous but that's how it is not much you can do about it apart from send an email or ticket and hope for the best, just explain you werent aware of the change etc as it's relatively new ;p

[TheProduct]

Ok will do :) thanks for support guys :)

[Jordan]

Sorry if it came out like that, not particularly how it was meant to appear, was just meant to be blunt and str8 to the point that there was a fair reason for it.
@TheProduct (http://www.habboxforum.com/member.php?u=99682); unfortunately 1 post can be enough supposedly, which is a little rediculous but that's how it is not much you can do about it apart from send an email or ticket and hope for the best, just explain you werent aware of the change etc as it's relatively new ;p

But the ban this user received clearly states the reason being "Promoting or owning a clone Habbo (Retro) is not permitted". So talking about the spamming rule isn't really needed in the explanation. But I do get you if the ban reason was about disrupting game play or something along those lines :)

Still find it shocking that moderators find it hard to realise that Habbox is not a retro.

[TheProduct]

Yoselin, May 11 14:31 (PDT):

Hello,

Thank you for contacting Habbo.

We've reviewed the ban which was placed upon your account, and it does appear that you were banned in error. We have unbanned your account, effective immediately. We would like to apologise for the inconvenience caused.

Yours,

Habbo.com Customer Support

All Is sorted Now. Thanks for help and Advice guys

[Zelda]

But the ban this user received clearly states the reason being "Promoting or owning a clone Habbo (Retro) is not permitted". So talking about the spamming rule isn't really needed in the explanation. But I do get you if the ban reason was about disrupting game play or something along those lines :)

Still find it shocking that moderators find it hard to realise that Habbox is not a retro.

The point still stands that he shoulda got banned though, just for a diferent reason then stated cause the stupid habbo mods are incapable of reading simple english ;p

[Jordan]

All Is sorted Now. Thanks for help and Advice guys

Are you serious? You only emailed them like less than an hour ago? That's a really good sign of improvement for the Support System. Well done, lucky for such a quick response.

[Chippiewill]

Are you serious? You only emailed them like less than an hour ago? That's a really good sign of improvement for the Support System. Well done, lucky for such a quick response.
I wouldn't be surprised if they've instigated a filter which immediately flags up the words "habbox.com" and "retro".

[TheProduct]

Are you serious? You only emailed them like less than an hour ago? That's a really good sign of improvement for the Support System. Well done, lucky for such a quick response.

10 mins it took them lol

[Seikou]

they answered you fast, normally takes them ages, i suppose that's good :-)

[Samantha]

Yeah I find they answer those appeals pretty quickly and you're definitely not waiting over 3 weeks for them :P.

[Adam]

Stay banned, best thing that will ever happen in your life.

[e5]

Hopefully should unban you since habbo forum isn't a retro. Although the rules do say dont give out sites but that is not what the ban reason states.

[kitten]

wow, that reply back was fast, glad they got you unbanned! :)

[TheProduct]

haha same i spent alot on creds over the years :)

[Logandyer45]

Just send them a polite email. It'll be sorted in no time.

I sent a p'oed email to them. They unbanned me quick. :D

Gl with it. :)

[Smurfed-]

Just send a help email to them. I got banned on a saturday and unbanned on the following Wednesday, So it's quite quick!

[TheProduct]

does no one read... im unbanned :)

[xxMATTGxx]

I know you are now unbanned but thought I would post this anyway. Jas, was also banned for the same reason and got unbanned very quickly and said it was an error. How many errors do they have to do to take it into account that it isn't an actual retro? I understand the spamming rule but that's not what the ban reason states.

[Mathew]

That's some serious improvement on the wait time for a reply! :P

[TheProduct]

I know you are now unbanned but thought I would post this anyway. Jas, was also banned for the same reason and got unbanned very quickly and said it was an error. How many errors do they have to do to take it into account that it isn't an actual retro? I understand the spamming rule but that's not what the ban reason states.

Yeah Jas and another dj were banned on air for advertising. Its a stupid error that needs to be corrected...

[xxMATTGxx]

http://mattgarner.net/upload/images/NAkCB.png

Chippiewill;

[TheProduct]

Not really spamming lol :) made me giggle reading that.

[Mathew]

"1 link" does not equal "spamming". Absolutely useless.

[TheProduct]

Lol agreed :)