'Verify the ownership' ban?

[Michael]

Has anyone ever got this, i've received this but I haven't even been hacked? I've sent in a request to customer support and now waiting upon a reply. If you've received it, how was it dealt with with you?


You have been banned! The reason for the ban is "Please contact player support to verify the ownership of this account". The ban will expire at 11/24/23 3:30 AM (GMT +0000) Eastern Time.

[ickles]

Never had it, but I think it's because you signed in from a different IP than usual.

[Jarkie]

It seems like someone has tried to access your account so Habbo have safety banned it. Get ready to answer around about 1000 questions about your account lol

[Empired]

I had that. They asked me questions I didn't know exactly (like what furni I had on there) so I just made a new account.

[Michael]

It seems like someone has tried to access your account so Habbo have safety banned it. Get ready to answer around about 1000 questions about your account lol

Lol nobody got into my account though

[Jarkie]

Michaeel; Well did you sign into your account from a new IP?

[DPS]

You cant say noone can get your account because alot of people can lol.

I could get most members from Habbo with the Help Tool Database that i own lol...

You'd be surprised about the info you can get from the Help Tool, that can lead most to get hacked.

[lawrawrrr]

Did you use another IP address? That'll ban you straight away...

[MKR&*42]

Did you use another IP address? That'll ban you straight away...

I've never had this? I've constantly switched between here and a different IP address (diff. location) and have never been safety banned for it lol :L. But yeah, enjoy having to answer a load of qs about your account^ xD

[Michael]

Did you use another IP address? That'll ban you straight away...

Nope I didn't!

---------- Post added 27-06-2012 at 07:21 PM ----------


You cant say noone can get your account because alot of people can lol.

I could get most members from Habbo with the Help Tool Database that i own lol...

You'd be surprised about the info you can get from the Help Tool, that can lead most to get hacked.

I can easily say nobody has accessed my account, thank you.

[lawrawrrr]

I've never had this? I've constantly switched between here and a different IP address (diff. location) and have never been safety banned for it lol :L. But yeah, enjoy having to answer a load of qs about your account^ xD

You can't have put your account safety lock on then.....


Nope I didn't!

Oooooh... that's weird.... have you had to verify email addresses for the account lock thing before?

[MKR&*42]

You can't have put your account safety lock on then.....



Oooooh... that's weird.... have you had to verify email addresses for the account lock thing before?

OH YOU MEANT AFTER SAFETY LOCK. Sorry I got confused xD.

[Succubus]

I've never had this? I've constantly switched between here and a different IP address (diff. location) and have never been safety banned for it lol :L. But yeah, enjoy having to answer a load of qs about your account^ xD

Same, never got banned for this :P

Unlucky for some I guess, but I would not be happy about asking loads of q's though.

---------- Post added 27-06-2012 at 06:36 PM ----------


You can't have put your account safety lock on then.....



Oooooh... that's weird.... have you had to verify email addresses for the account lock thing before?


wait just read, safety lock? whaaat? :(

[Michael]

I'll just have to wait for more info from the customer support.

[lawrawrrr]

Same, never got banned for this :P

Unlucky for some I guess, but I would not be happy about asking loads of q's though.

---------- Post added 27-06-2012 at 06:36 PM ----------




wait just read, safety lock? whaaat? :(

this new thing Habbo brought in, every time you log in from a different IP it asks you to say it is actually you (to stop hackers)

[Succubus]

this new thing Habbo brought in, every time you log in from a different IP it asks you to say it is actually you (to stop hackers)


Makes sense now :P Kinda a mess over if you had to log in from a different IP......

[DPS]

Nope I didn't!

---------- Post added 27-06-2012 at 07:21 PM ----------



I can easily say nobody has accessed my account, thank you.

And im just saying.. that could happen easy.

[lawrawrrr]

Makes sense now :P Kinda a mess over if you had to log in from a different IP......

it's not exactly a ban, they stop you from trading and stuff, and it automatically sends an email, all you have ot do is confirm the link! I was just thinking if the OP had not verified the new IP or something more than once it might ban.... but I have no idea LOL

[Paige.]

I had that. They asked me questions I didn't know exactly (like what furni I had on there) so I just made a new account.

I hate it when they ask you loads of questions that even yourself, the owner of the habbo, don't really know or remember haha!

[santa-my-nana]

It's good that they do this now because when I was hacked a while ago now and my account was linked with Facebook, they somehow unlinked it and I could not access it one bit, I contacted Habbo and I had to answer lots of questions to prove who I was such as when was the last time I bought credits, how? Etc etc

[JessiJames]

This happened to me too!

http://i.imgur.com/W5Jey.jpg

I'd been logged into the same computer all day (well, forever in fact), sat in the same position. Suddenly, BAM - permanent ban. What on Earth?

I've contacted customer services and I got the auto-reply asking me a load of questions. I answered that right away, but I know I'll have to wait forever now... :(

Booo!!

[Michael]

This happened to me too!

http://i.imgur.com/W5Jey.jpg

I'd been logged into the same computer all day (well, forever in fact), sat in the same position. Suddenly, BAM - permanent ban. What on Earth?

I've contacted customer services and I got the auto-reply asking me a load of questions. I answered that right away, but I know I'll have to wait forever now... :(

Booo!!

Me too! Same time and date as your account is to be unbanned too.

[Suspective]

Sounds good in a way.

My account got hacked a while back, and it would of been helpful if this was in place.

[Michael]

Sounds good in a way.

My account got hacked a while back, and it would of been helpful if this was in place.

Yes it is good, but it isn't seeing as my account wasn't hacked it was practically given to me for no purpose what-so-ever.

[Michael]

Unbanned at 10.30pm last night, by Katrina or whatever her name is which everyone hates.

[MKR&*42]

Unbanned at 10.30pm last night, by Katrina or whatever her name is which everyone hates.

Katharina lol.

Omg she actually did something right - Red; Mathew;

[Mathew]

Katharina lol.

Omg she actually did something right - @Red (http://www.habboxforum.com/member.php?u=81989); @Mathew (http://www.habboxforum.com/member.php?u=31230);

first time for everything. still waiting 13 days later and not had a reply since the 25th.

[MKR&*42]

first time for everything. still waiting 13 days later and not had a reply since the 25th.

What did she do when you told her you wanted another CS staff? XD

[fefobobo]

have you verifiyed email

[Mathew]

What did she do when you told her you wanted another CS staff? XD

well she put my first ticket as "solved" so i created a new one and said i'd like to deal with another staff member. then she said that i already have one open and i shouldn't create a new one.... so i said i only created one because you said my other one was solved when it clearly wasn't. then i went to the solved one and that's the one she's replied to... but she hasn't replied since the 25th so i might have to send another message and ask what the heck is going on...

[MKR&*42]

well she put my first ticket as "solved" so i created a new one and said i'd like to deal with another staff member. then she said that i already have one open and i shouldn't create a new one.... so i said i only created one because you said my other one was solved when it clearly wasn't. then i went to the solved one and that's the one she's replied to... but she hasn't replied since the 25th so i might have to send another message and ask what the heck is going on...

Lol oh dear, she's got much worse lmfao. When she finally (if) sorts out your account lock, she'll say it's not locked and blame it on you knowing her :/ she did that with me and my perm ban. Yeah because i didn't notice i was banned for 1.5 years :rolleyes:

[sex]

Lol oh dear, she's got much worse lmfao. When she finally (if) sorts out your account lock, she'll say it's not locked and blame it on you knowing her :/ she did that with me and my perm ban. Yeah because i didn't notice i was banned for 1.5 years :rolleyes:

what do you mean blame you on knowing her? I'm confused lol

[MKR&*42]

what do you mean blame you on knowing her? I'm confused lol

She'll blame you^ (knowing Katharina). I missed a comma or something LOL. Sorry :(
--

I'm trying to say, based on past experience with Katharina, she will blame him for the whole thing :P

[sex]

ohhh haha i thought you meant she accuses of knowing her irl or something

[Mathew]

Lol oh dear, she's got much worse lmfao. When she finally (if) sorts out your account lock, she'll say it's not locked and blame it on you knowing her :/ she did that with me and my perm ban. Yeah because i didn't notice i was banned for 1.5 years :rolleyes:

don't say "if" - be confident that it will be sorted, haha! :P lolol, it's probably a problem with the Yahoo email, but surely Habbo should be able to deal with this effectively and sort it out! :P

[MKR&*42]

don't say "if" - be confident that it will be sorted, haha! :P lolol, it's probably a problem with the Yahoo email, but surely Habbo should be able to deal with this effectively and sort it out! :P

Lol, Sulake + "effectively" don't go together :l.

I'm sure ages ago I was recommended not to use a specific e-mail provider for Habbo because there were issues with password reset e-mails not being sent or something? Unsure what provider xD

[Mathew]

Lol, Sulake + "effectively" don't go together :l.

I'm sure ages ago I was recommended not to use a specific e-mail provider for Habbo because there were issues with password reset e-mails not being sent or something? Unsure what provider xD

I was always told not to use Hotmail - that's why I chose Yahoo! :P

[MKR&*42]

I was always told not to use Hotmail - that's why I chose Yahoo! :P

Should have gone with AOL. Disgraceful.

Saying that, I switched from AOL to Gmail because I ended up with about 12,000 AOL emails and cba to delete them all xD

[Red]

Lol, Sulake + "effectively" don't go together :l.

I'm sure ages ago I was recommended not to use a specific e-mail provider for Habbo because there were issues with password reset e-mails not being sent or something? Unsure what provider xD
I used to use hotmail and I stopped receiving all my emails from habbo. It was such a kerfuffle and I lost loads of accounts during the merge :(

[Michael]

Katharina, Jun 28 14:38 (PDT):
Thanks for your reply and the information you provided.

We've taken a long, hard look at the facts and it does appear that your habbo was banned in error. We've unbanned your account with immediate effect and hope that you'll accept our sincere apologies for any inconvenience caused.

Best,

Habbo.com Customer Support

Her reply to me

[MKR&*42]

Her reply to me

An apology as well, bloody hell you're lucky xD.

What timezone is PDT? Pacific daylight time? idfk lool.

[Michael]

An apology as well, bloody hell you're lucky xD.

What timezone is PDT? Pacific daylight time? idfk lool.

Haha idk but
Jun 28 14:38 (PDT): was 22.38pm for me!

[MKR&*42]

Haha idk but was 22.38pm for me!

googled and it is Pacific Daylight Time >: )

[JessiJames]

OMG amazing! Good news! How long did it take?

Still waiting to hear back on my "ownership" ban...

How did you manage to check your request if you're banned? I can't log into the help tool... I just have to reply to the email, but haven't got anything back :S

[Michael]

OMG amazing! Good news! How long did it take?

Still waiting to hear back on my "ownership" ban...

How did you manage to check your request if you're banned? I can't log into the help tool... I just have to reply to the email, but haven't got anything back :S

Use another ID

[Jarkie]

Katharina, Jun 28 14:38 (PDT):
Thanks for your reply and the information you provided.

We've taken a long, hard look at the facts and it does appear that your habbo was banned in error. We've unbanned your account with immediate effect and hope that you'll accept our sincere apologies for any inconvenience caused.

Best,

Habbo.com Customer Support

Her reply to me

You're one lucky habbo! Normally they could take weeks.. even months to sort out!

[Tom]

I haven't received this, yet today I'm looking after another house and it's giving me the Account Lock notification; yet I can still get on the client? Is that supposed to happen?... I think they need to check for these types of things.

[Mathew]

I haven't received this, yet today I'm looking after another house and it's giving me the Account Lock notification; yet I can still get on the client? Is that supposed to happen?... I think they need to check for these types of things.

Yes, you can still get on the client but you'll be unable to trade / drop furni in group rooms / buy new furni. The unlock email isn't coming through for me... been waiting about 2 weeks now.

[Tom]

Yes, you can still get on the client but you'll be unable to trade / drop furni in group rooms / buy new furni. The unlock email isn't coming through for me... been waiting about 2 weeks now.

Ah! I probably should've checked if I could trade :P -- thanks ;)