Moderation is a little "soppy"

[Dean]

This probably isn't the case but I thought I'd make a thread anyway but in my opinion I believe that moderation is a little poor on this forum nowadays.

I remember one or two years ago when moderation used to be really tight and, even though it was a little strict, it was fast and effective, now I'm to believe it's a little soppy. I made a post yesterday which was probably breaking the rules a tiny bit (it's quite petty anyway, more of a pointer to the user) and action was only taken today.

How come moderation is not as fast and effective? Sometimes I see threads which out right break the rules and don't get removed for 10-20 minutes at times (one advertising a phishing website).

Should we be allowed to help other users without moderators thinking we're taking over their roles? Or should there be more moderators on the forum to make sure this stuff is done before people can yack at it?

Oh and I don't see hardly any moderators active anymore, it's such a shame! I remember when moderators would be online a lot of the time and contribute and make posts.

Apologies if I'm the only one.

[Jarkie]

I think the moderation system is fine on habboxforum however, everything can do with an improvement atm
If they are lacking moderators, perhaps its time to open the applications; to help cope with the summer break.. etc?

Edit -

They only guys I see online most of the time is Jordan and Bolt, where are the rest of the mods?

[Lewis]

This probably isn't the case but I thought I'd make a thread anyway but in my opinion I believe that moderation is a little poor on this forum nowadays.

I remember one or two years ago when moderation used to be really tight and, even though it was a little strict, it was fast and effective, now I'm to believe it's a little soppy. I made a post yesterday which was probably breaking the rules a tiny bit (it's quite petty anyway, more of a pointer to the user) and action was only taken today.

How come moderation is not as fast and effective? Sometimes I see threads which out right break the rules and don't get removed for 10-20 minutes at times (one advertising a phishing website).

Should we be allowed to help other users without moderators thinking we're taking over their roles? Or should there be more moderators on the forum to make sure this stuff is done before people can yack at it?

Oh and I don't see hardly any moderators active anymore, it's such a shame! I remember when moderators would be online a lot of the time and contribute and make posts.

Apologies if I'm the only one.


I absolutely agree about this. Just a while ago a phishing site was put on 'News and Rumours' and it took nearly 40 minutes for a moderator to come. This needs to be improved for the safety of users, and especially new users.

[sex]

So agree, i don't know how long those threads about the fake Habbo images where there for yesterday (at least 3/4 were made before they actually got closed because i have to report and link to the thread in the Habbo section where it says these types of threads are banned lol. I remember when moderation was soo tight and speedy, doesn't seem like the moderators even enjoy being mods haha i remember one said "i dont mod unless someone tells me to" :P ;)

[lawrawrrr]

TBH I think with the patrol it's a case of too many reports, not enough moderators to deal with them, so you have to wait ages and ages for a reply :/

[Tom]

Back then, there were 3/4 super moderators who could receive the post reports, give them out to moderators or deal with them themselves. Right now, there's 2 and both of which aren't 'extremely' active. This is going to sound ******, but it doesn't really help that there's not much communication going on in the department at all. There's plenty of times I've seen something and can't do anything but report it because it's not in my forum.

With this said, moderators can't pick up everything and post reports do help. However, if the super moderators aren't online, we can't do anything about the post reports. So perhaps a solution is to get one or two more super mods and hire one or two more mods in their place?

I don't mean to be really horrible towards the department, because it can be great at times.

I was going to add something on to this but got a text and completely forgot - it will come back to me...

[orientalframe?]

i've seen loads of posts recently with phishing links on them and it's taken over a day for them to be removed? that is seriously like so bad lol, i don't see many active moderators on the forum either

[edible]

I reported a post and was never aware of the outcome. I remember Catzsy used to PM or VM people what she had or hadn't done with regards to their post reports. Might be interesting for the moderator to PM the user what action they have taken on each post report. Although, that could be too time consuming.

[Jarkie]

I reported a post and was never aware of the outcome. I remember Catzsy used to PM or VM people what she had or hadn't done with regards to their post reports. Might be interesting for the moderator to PM the user what action they have taken on each post report. Although, that could be too time consuming.

Yes I remember, It be nice to get a reply on the post we report, even if they use habbo's system "Its all sorted" message, atleast its something.

[Martin]

I kind of agree with you actually. I know its not an excuse, but almost half the actual mods are posted away at the moment due to holidays (all returning today/tomorrow woo!), so I guess this hasn't helped either (especially since one of the biggest sections has no mods at all active at the moment reading threads. Also, there are only 5 moderators in the department (one resigned recently and hasn't been replaced yet), which I do think is a little low.

Moderators should be actively reading the threads in their sections and investigating and dealing with anything they come accross. I know for a fact some don't do this, and have extended periods where they will just wait for things to be reported, and thats where it can take days. Not everything gets reported straight away which is why it is crucial for moderators to be on the hunt themselves too.

As much as I hate to say it, I think there is a lack of moral in the department at the moment. In the past moderators have discussed things a lot, worked as a team and the discussion has been great. Lately its been rather quiet and there isn't really much communication and a drive to succeed. I remember when I was first starting out as a moderator, I would be constantly kicked up the butt to do better, and the length of time it took to deal with something was heavily acted upon. You simply cannot hang around when it is potentially dangerous content floating around and thats why its crucial to be on the ball.

I do think perhaps brandon could look into shaking the department up a little bit, however I think this is not just in terms of hiring more bodies. Moderators need to be really committed to the job they are doing and enjoy doing it. There needs to be team work and there needs to be more ways of getting moderators more involved with members as part of the community. Some of the attitudes at the moment are extremely lazy compared to previous moderation teams, and I do think that if someone is not being active for months on end then they should be removed and the role given to someone that is willing to put the time and effort into it that it needs.

[Grig]

It's not the fact that "half the mods are posted away" as it has been happening for quite a while now, so you can't really use that an excuse. I do agree, it's a bit sluggish atm!

[Tom]

Can't remember completely what I was going to say, but I'll add on more regardless.

The department is slowly being loosened up. brandon;, not to sound really horrible here, but if a moderator is not being active, getting bad on their report etc. surely they should be given a warning or just be told if it doesn't improve you will be dismissed. The forum is one of the (if not the) biggest attraction to Habbox and with more and more harmful links being dragged in, we can't afford to have inactive moderators.

If someone's posted away Bolt660;, surely a moderator should be put into that forum as a temp placement to cover for the away moderator? It may be added work but it's only for a week or two.

[Alex3213]

I do think perhaps brandon could look into shaking the department up a little bit, however I think this is not just in terms of hiring more bodies. Moderators need to be really committed to the job they are doing and enjoy doing it. There needs to be team work and there needs to be more ways of getting moderators more involved with members as part of the community. Some of the attitudes at the moment are extremely lazy compared to previous moderation teams, and I do think that if someone is not being active for months on end then they should be removed and the role given to someone that is willing to put the time and effort into it that it needs.

I agree and disagree here. First of all you said something like there being 5 moderators in the department which isn't enough personally so I think applications should be opened. I think that it's better to over-hire than under-hire because, as demonstrated this week, when staff go away the moderation becomes a bit 'soppy' as Dean said. If staff aren't pulling their weight, they shouldn't be in the mod department. I am completely aware that we don't have an infinite amount of people who will apply but there are still people who I'm sure would be interested in applying if the department opens applications.

Moderation isn't a department which can get away with half of the team being away and still being able to manage efficiently, it's personally the most important department in terms of putting users first as it is vital that all inappropriate content is removed quickly with little hassle. This isn't necessarily the same for things like the events department because whilst events are important, their absence won't mean that people are at the risk of clicking on a phishing website etc. I do agree with what Grig said, it's been like this for a while-- when I was in the department there were problems so something does need to be done.

I don't think this is necessarily all of brandon's responsibility though, I would argue that you are a TEAM and therefore you should be working as a TEAM to make sure the department grows stronger successfully. Otherwise the department could get a bit hierarchical imho and it would mean that the fun is slowly sucked out, whereas when everyone is contributing reasonably equally it may be more enjoyable.

I've forgot what I was going to say now and I need to go but I'll see if I can remember and reply later tonight.

[Martin]

Can't remember completely what I was going to say, but I'll add on more regardless.

The department is slowly being loosened up. @brandon (http://www.habboxforum.com/member.php?u=3638);, not to sound really horrible here, but if a moderator is not being active, getting bad on their report etc. surely they should be given a warning or just be told if it doesn't improve you will be dismissed. The forum is one of the (if not the) biggest attraction to Habbox and with more and more harmful links being dragged in, we can't afford to have inactive moderators.

If someone's posted away @Bolt660 (http://www.habboxforum.com/member.php?u=55726);, surely a moderator should be put into that forum as a temp placement to cover for the away moderator? It may be added work but it's only for a week or two.


Just be glad you get reports! :P Us smods havent had reports for May or June yet :(

I agree, and some people are getting away with just chillaxing as a moderator without actually putting any hard work in. There are people who wont take part in discussion, won't browse their forums (and in result things get missed) and I think the warning system needs to be utilised here since it never is.

I know brandon has a lot to do in terms of features stuff as well, but its really important to keep on top of moderators too and make sure they are doing things to the best of their ability, else its pointless them being here to be quite honest.

I would love to see more things being done to promote team work and for the department to have active discussions again. There are some rules which need clarifying to moderators, some things which need updating and generally there just needs to be more of a determination for the department to do well and that involves everyone being active and helping out.

Numbers are a little low at the moment, especially considering its the summer holidays, so really brandon just needs to look at ways he can improve the speedyness of the department.

Normally you wouldn't get both moderators of one section away at the same time as has happened this time, however that could be a possibility yes, although if other sections are being well maintained then I don't see why super mods shouldnt be able to manage.


and grig: thats why I put the 'I know its not an excuse bit'. I too have noticed a slow decline in activity and it is quite annoying recently. I would love to say the department is doing just fine and everything is peachy, but its really not, and communication is not the best right now.

[Grig]

Also, just to add, it's not just moderation, it's the forum as a whole. Like before there used to be regular LD donators released, now it's a rarity (finally released one after ages) and there used to be more going on with events like BB and stuff, now it's just stuck on regular day to day operations, which aren't working as well either. If many other departments just stuck to that, they'd be moaned at and slated big time :P!

[Tom]

Just be glad you get reports! :P Us smods havent had reports for May or June yet :(

I agree, and some people are getting away with just chillaxing as a moderator without actually putting any hard work in. There are people who wont take part in discussion, won't browse their forums (and in result things get missed) and I think the warning system needs to be utilised here since it never is.

I know brandon has a lot to do in terms of features stuff as well, but its really important to keep on top of moderators too and make sure they are doing things to the best of their ability, else its pointless them being here to be quite honest.

I would love to see more things being done to promote team work and for the department to have active discussions again. There are some rules which need clarifying to moderators, some things which need updating and generally there just needs to be more of a determination for the department to do well and that involves everyone being active and helping out.

Numbers are a little low at the moment, especially considering its the summer holidays, so really brandon just needs to look at ways he can improve the speedyness of the department.

Normally you wouldn't get both moderators of one section away at the same time as has happened this time, however that could be a possibility yes, although if other sections are being well maintained then I don't see why super mods shouldnt be able to manage.


and grig: thats why I put the 'I know its not an excuse bit'. I too have noticed a slow decline in activity and it is quite annoying recently. I would love to say the department is doing just fine and everything is peachy, but its really not, and communication is not the best right now.

Perhaps it's finally time to buckle up and go for a bumpy ride.

This bumpy ride consists of; hiring an Assistant to manage the department when Brandon is not around. Gaining more super moderators, to basically kick moderators up their bums and get them working and to help them along and then hiring more moderators so we have a sufficient amount. As Alex said, it's better to over-hire then to under-hire.

There's no limit in how many you can hire now, so why not just go for it and get a few more. No harm will come in doing so, surely?

[David]

pretty sure i told @SyrupyMonkey (http://www.habboxforum.com/member.php?u=13753); he needs more moderators because he said whoever is active deals with it and only one mod is ever pming me (stupidly)

[Samantha]

If applications would open I'd definitely reply but as usual i wouldnt get in probably, the others that have been hired beore leave about a month later and you just recycle some old staff who may not even have the motivation to do it

When i first noticed moderator decreasing was when Chris resigned as a smod the second time, admittedly there was one smod left and the reports were getting left a good 18 hours beforw getting changed.

Also, I know some rwports don't get seen to, I posted a thread and reported a reply, I waited one/two days andnothing got done it eventually did when I reported again.

I usually tell Chris stuff to be done, of not ill rwport it. I'll tell him once in.a blue moon but at least it gets done quicker, I believe you need to spread moderators out a bit really, aren't there 3 for habbo, 2 for graphics or something. You only really need one for graphics depending on activity.

I heard that there may need to be a moderator in technology, I'd do anything aslong as it got me on the team and it was sorting it out, I'm also active through the day.

I think the smods are doing ok but maybe a third one is needed.

[-Nick]

TBH I think with the patrol it's a case of too many reports, not enough moderators to deal with them, so you have to wait ages and ages for a reply :/
@doughnutty I totally agree there is not enough forum mods to deal with the cases :) xo

[lawrawrrr]

should really read which forum this is in. my point still stands!!

I really think we need more mods. So many posts/users I notice need to be got rid of, and only 1 moderator is ever online (usually). I remember when there were like twice as many mods... with so few there's just too many posts and too few moderators to read them.

[-Nick]

I really think habbox needs to pick up there game on this area, I have made reports before and I have never ever got a reply saying its sorted and thank you, you do need more staff in this area I would say. !!

Darkred,

[sex]

TBH I think with the patrol it's a case of too many reports, not enough moderators to deal with them, so you have to wait ages and ages for a reply :/

im lol'ing so much. it too me ages to figure out what you mean with patrol then i realized you thought this was Habbo LMAO

[-Nick]

There is 7 moderators in total and 1 forum manager.... Don't you think that's a little compared how there is nearly 500 users online in total every 24 hours ???? Xo

[Lewis]

I kind of agree with you actually. I know its not an excuse, but almost half the actual mods are posted away at the moment due to holidays (all returning today/tomorrow woo!), so I guess this hasn't helped either (especially since one of the biggest sections has no mods at all active at the moment reading threads. Also, there are only 5 moderators in the department (one resigned recently and hasn't been replaced yet), which I do think is a little low.

Moderators should be actively reading the threads in their sections and investigating and dealing with anything they come accross. I know for a fact some don't do this, and have extended periods where they will just wait for things to be reported, and thats where it can take days. Not everything gets reported straight away which is why it is crucial for moderators to be on the hunt themselves too.

As much as I hate to say it, I think there is a lack of moral in the department at the moment. In the past moderators have discussed things a lot, worked as a team and the discussion has been great. Lately its been rather quiet and there isn't really much communication and a drive to succeed. I remember when I was first starting out as a moderator, I would be constantly kicked up the butt to do better, and the length of time it took to deal with something was heavily acted upon. You simply cannot hang around when it is potentially dangerous content floating around and thats why its crucial to be on the ball.

I do think perhaps brandon could look into shaking the department up a little bit, however I think this is not just in terms of hiring more bodies. Moderators need to be really committed to the job they are doing and enjoy doing it. There needs to be team work and there needs to be more ways of getting moderators more involved with members as part of the community. Some of the attitudes at the moment are extremely lazy compared to previous moderation teams, and I do think that if someone is not being active for months on end then they should be removed and the role given to someone that is willing to put the time and effort into it that it needs.


There should be a lot more than only two moderators per forum bit in my opinion. It may sound a lot, but habbox would be so much better with the likes of 20 moderators.... I know its hard to find good mods, but if there were that many habbox would be a much safer community.

[David]

There should be a lot more than only two moderators per forum bit in my opinion. It may sound a lot, but habbox would be so much better with the likes of 20 moderators.... I know its hard to find good mods, but if there were that many habbox would be a much safer community.

20 is over doing it and would cause more harm than good

[Lewis]

20 is over doing it and would cause more harm than good

as said, only good mods though. like four mods per section and so on...

[Inseriousity.]

My personal opinion on moderation is that the only urgent things are porn and dodgy links to scam sites. If these things aren't being done quickly, I don't think any AGM would begrudge a minute or two of their time to remove the offending material so a moderator or member can pop up to me on msn or send me a quick vm/pm and I'll happily sort it out if necessary. Anything besides that isn't really top priority and can be removed as quickly as possible but it's also not the end of the world if it's there for 24 hours. At the end of the day, moderation is voluntary and I remember during the last posting challenge, moderators weren't happy cos they felt overwhelmed by all the minor reports. Moderation should be a marathon, not a sprint. I'd rather they took their time than sped through everything really quickly and made mistakes.

PS. This title made me lol. Soppy is moderators being all romantic and lovey-dovey. If anyone is feeling sexually harrassed by moderators, please PM SyrupyMonkey. ;)

[Martin]

Some sections definitely do not need that many moderators. :P


Personally the structure I found worked best was something along the lines of this (however times change, and this was quite a while ago back when the forum was more active I guess)

Manager

Assistant Manager

3 Super Moderators

6-8 Moderators

Each section having 2 moderators, apart from Habbo and General in which I would probably put three. Of course the forum was a lot busier back then though, but its kind of hard to judge how many you will need since some days can be quiet and some busy. You just really need to make sure that there is enough on to deal with things, because I do agree it has been really sloppy (I would use sloppy rather than soppy) lately.


You have to remember that there are lots of admins etc who have the power to remove this 'dangerous' and 'inapprorpiate' content too and so the number is actually a lot higher than it seems really, since quite often there is someone online capable of moving stuff. I think if something is really serious and needs to be dealt with urgently, then I don't see why it isnt already when there are rather a lot of admins/(A)GM's around on the forum. and I have noticed in the past they have removed things etc until a moderator can deal with it.


I also agree with what Mike has said however, and it really is a case of prioritising things sometimes. We cant always be 100% on top of things, especially when things such as work/school commitments take over etc. The main thing really is ensuring the serious things get dealt with. Things such as moving threads, whilst important, really aren't going to hurt for a few extra hours.

[sex]

My personal opinion on moderation is that the only urgent things are porn and dodgy links to scam sites. If these things aren't being done quickly, I don't think any AGM would begrudge a minute or two of their time to remove the offending material so a moderator or member can pop up to me on msn or send me a quick vm/pm and I'll happily sort it out if necessary. Anything besides that isn't really top priority and can be removed as quickly as possible but it's also not the end of the world if it's there for 24 hours. At the end of the day, moderation is voluntary and I remember during the last posting challenge, moderators weren't happy cos they felt overwhelmed by all the minor reports. Moderation should be a marathon, not a sprint. I'd rather they took their time than sped through everything really quickly and made mistakes.

PS. This title made me lol. Soppy is moderators being all romantic and lovey-dovey. If anyone is feeling sexually harrassed by moderators, please PM SyrupyMonkey. ;)

Sky; is sexually harassing me constantly

[Tom]

@Sky (http://www.habboxforum.com/member.php?u=66909); is sexually harassing me constantly

Why you telling everyone ://

But seriously, if needs be; hire an ass. manager, hire another SMOD and hire more mods. See if that solves it

CASE CLOSED -BANGS MA HAMMER-

[Samantha]

I think there needs to be fresh faces in moderation too, instead of just letting anyone return as and when they please. If they wanted to be a moderator they shouldn't have resigned in the first place or they should have posted away. People told me to resign as Assistant Rare Values Manager as I lacked motivation, this can be applied here, if you're not going to apply yourself to the role then resign? What's point in doing something you don't enjoy.

There's 2 moderators for Habbo, this needs increasing I believe as that's more popular than say Games and such which also has two I believe.

[Grig]

I think there needs to be fresh faces in moderation too, instead of just letting anyone return as and when they please. If they wanted to be a moderator they shouldn't have resigned in the first place or they should have posted away. People told me to resign as Assistant Rare Values Manager as I lacked motivation, this can be applied here, if you're not going to apply yourself to the role then resign? What's point in doing something you don't enjoy.

There's 2 moderators for Habbo, this needs increasing I believe as that's more popular than say Games and such which also has two I believe.

That's a silly argument. Many people sometimes need to resign due to work or other problems. It doesn't mean that they're not enthusiastic and don't care about their job. Better to resign, so that someone active gets the opportunity than post away for ages. Experience is always a good thing. Apps open from time to time if anyone is that desperate, and the best candidate gets it.

[Samantha]

That's a silly argument. Many people sometimes need to resign due to work or other problems. It doesn't mean that they're not enthusiastic and don't care about their job. Better to resign, so that someone active gets the opportunity than post away for ages. Experience is always a good thing. Apps open from time to time if anyone is that desperate, and the best candidate gets it.

No it's not a silly arguement, yeah they can resign for work and stuff but they can also resign for the lack of motivation if they have it, if they aren't pulling their weight then they should consider their position.

[Grig]

No it's not a silly arguement, yeah they can resign for work and stuff but they can also resign for the lack of motivation if they have it, if they aren't pulling their weight then they should consider their position.

And if they put a lot of effort into the department, then they come back once a fire sparks in them again. Unless, it's a clear ongoing thing. Even logistically, it's easier to have experienced mods. So it's still a silly argument. But diff. ppl have diff. views on how things should be managed.

[Samantha]

And if they put a lot of effort into the department, then they come back once a fire sparks in them again. Unless, it's a clear ongoing thing. Even logistically, it's easier to have experienced mods. So it's still a silly argument. But diff. ppl have diff. views on how things should be managed.

Yeah that's fine I mean mainly some who come back after a break of god knows how long and stays for a couple of week/a month if that. Experience is always better I do agree but those who aren't as experienced do have room to grow and improve. However, due to it being such an important department then experience is somewhat vital!

[Grig]

Yeah that's fine I mean mainly some who come back after a break of god knows how long and stays for a couple of week/a month if that. Experience is always better I do agree but those who aren't as experienced do have room to grow and improve. However, due to it being such an important department then experience is somewhat vital!

Yeh exactly :)! I know it's happened once or twice, but for a manager of such a department sometimes it's just easier to higher that person rather than going through a whole process of apps. Although it's always nice to mix and match and it doesn't solve the problem that things on the forum aren't as vibrant as they used to be.

[sex]

i agree with sam, clearly some mods dont have the motivation if they are leaving 2/3 times a year then coming back...

[Inseriousity.]

Yeh exactly :)! I know it's happened once or twice, but for a manager of such a department sometimes it's just easier to higher that person rather than going through a whole process of apps. Although it's always nice to mix and match and it doesn't solve the problem that things on the forum aren't as vibrant as they used to be.

Lol no idea why managers think this. Just delaying the inevitable when 9 times out of 10, the person they bring back remembers why they resigned the first time. It's harder but a lot more rewarding long-term to start afresh with new people and train them up instead rather than trying to cling onto staff who are experienced but don't want to be there.

[Dean]

I do apologise, I did mean sloppy but I missed the L, oops! I think there's some really good points here and I believe that after reading through, there should be more communication through out the department and definitely a few more mods (not a lot, maybe 3-4) and another SMOD.

[Grig]

Lol no idea why managers think this. Just delaying the inevitable when 9 times out of 10, the person they bring back remembers why they resigned the first time. It's harder but a lot more rewarding long-term to start afresh with new people and train them up instead rather than trying to cling onto staff who are experienced but don't want to be there.

that's why I said mix around

[Lee]

Interesting thread, thanks for posting I personally have seen a good improve in team morale since brandon took over, we do have regular discussions in the mod forum and one thing I picked up on there was a thread in the mod forum regarding limited edition donator and it lasted far too long IMO before the donator was released, and there are still pending items that have been there for a while I think? Or are we update I don't know, but if running the forum is not a one man job please, hire yourself somebody to help brandon;! :)

Completely agree with more moderators at the moment, but not too many like for example said above 20 moderators is far too many. I have a personal opinion that we normal mods should be able to see post reports, at the end of the day if we can moderate them forums we move on. Seriously I have never understood why it's been restricted to just smods!?

If you are against that then maybe a few more smods to take the load of martina and Jordan.

[karter]

i just saw a thread in which a person pointed out that this should be posted in a different category. he has got a warning/whatever you guys call it here. so why is there a warning called 'leave the moderation to the moderators' ??? i dont get it, it is pointless and unnecessary. the job of moderators is to remove the inappropriate stuff and warning the offenders not to unnecessarily warn people who try to bring everything under control

[Lee]

i just saw a thread in which a person pointed out that this should be posted in a different category. he has got a warning/whatever you guys call it here. so why is there a warning called 'leave the moderation to the moderators' ??? i dont get it, it is pointless and unnecessary. the job of moderators is to remove the inappropriate stuff and warning the offenders not to unnecessarily warn people who try to bring everything under control

It's, for a good reason, stated in the rules that users may not try to "moderate" the forums themselves, and if they see rule breaking posts they are encouraged to report them using the icon. When users start taking things into their own hands it is probably going to start an argument between them and the OP so it's best left to us.

[Chris]

It's a real shame that the department has declined like this. Early 2011 it was completely different. We had 2 managers, 3 smods and around 6-8 normal moderators which worked perfectly fine, but it does seem that we are low in numbers nowadays. I haven't got a lot to add as it has already been said, but obviously the only solution is to get rid of lazy moderators and to bring in some new ones who are full of motivation and raring to go.

In regards to forum events and updates. It's not as though we don't discuss these things, it's just that they take so long to actually happen that we go round in circles and get no where. You wouldn't believe how long it took to get the ltd donator sorted. :P

[myke]

As Mike said, there's plenty of us who can & will deal with things when moderators aren't around... for example, if I see a serious rule break or something 'dodgy' like a bot or a phisher then yeah of course I'll deal with it and if a moderator sees me online but sees something in another section - all it takes is a quick PM to me and I'll edit the post for them.

I think moral is low in the mod dept 'cos of all the stick they get for doing what they're supposed to do... Once Garner's back hopefully we'll be able to come up with some master amazing plan, taking into account pieces of what everybody has said. :)

[Matthew]

I think the moderation department worked best with the 'global mod' system where every mod could deal with every section.

I've been away for the past week and a bit, but before I left quite often it was just me online throughout the day, and I can't deal with problems in other forums. I remember once there was a spam bot which was spamming in a forum that I don't moderate, and all I could do was post a report in the mod section and just wait. I could do nothing more and not only is that bad for the forum as a whole, its extremely annoying when you find a rule break and can do nothing more than leave it/report it for a super mod to deal with.

I think if global mods return, then the department wouldn't need to be increased in size and rule breaks would be dealt with much faster.

[-Nick]

In every forum there should be one super forum moderator and 3 moderators,

Most of the moderators make 10-15 mins on the forum a day and sometimes don't even come on soo ??? Xo

[Grig]

It's a real shame that the department has declined like this. Early 2011 it was completely different. We had 2 managers, 3 smods and around 6-8 normal moderators which worked perfectly fine, but it does seem that we are low in numbers nowadays. I haven't got a lot to add as it has already been said, but obviously the only solution is to get rid of lazy moderators and to bring in some new ones who are full of motivation and raring to go.

In regards to forum events and updates. It's not as though we don't discuss these things, it's just that they take so long to actually happen that we go round in circles and get no where. You wouldn't believe how long it took to get the ltd donator sorted. :P

how does it take a long time to think of a colour, run it through mattg and release it. Sure if the manager wants, make a poll to gauge views. Even that only take a few days surely :P.

Global mods should be back, why were they removed?

[Matthew]

In every forum there should be one super forum moderator and 3 moderators,

Most of the moderators make 10-15 mins on the forum a day and sometimes don't even come on soo ??? Xo


Where are you getting these false statistics?

Also super moderators moderate the WHOLE forum and therefore aren't assigned forums. Some forums do not need 3 moderators also.

[-Nick]

Where are you getting these false statistics?

Also super moderators moderate the WHOLE forum and therefore aren't assigned forums. Some forums do not need 3 moderators also.
Yes but they can like be in charge of the whole forum as well of being assigned to a sub-forums so if anything go wrong they get the blame like sub-managers

[Matthew]

Yes but they can like be in charge of the whole forum as well of being assigned to a sub-forums so if anything go wrong they get the blame like sub-managers

Departments aren't set up in a way that 'handing out the blame is easier than it otherwise would be' :P

Super mods moderate the whole forum, and offer advice and support to the moderators. SMODs are not there to be 'blamed for everything that goes wrong'.

[Chris]

I think the moderation department worked best with the 'global mod' system where every mod could deal with every section.

I've been away for the past week and a bit, but before I left quite often it was just me online throughout the day, and I can't deal with problems in other forums. I remember once there was a spam bot which was spamming in a forum that I don't moderate, and all I could do was post a report in the mod section and just wait. I could do nothing more and not only is that bad for the forum as a whole, its extremely annoying when you find a rule break and can do nothing more than leave it/report it for a super mod to deal with.

I think if global mods return, then the department wouldn't need to be increased in size and rule breaks would be dealt with much faster.

Don't know where you got the idea that it was just you online in the day from Matt :P

Also if you issue infractions to spambots then you can temp ban them until someone is online to perm it.


how does it take a long time to think of a colour, run it through mattg and release it. Sure if the manager wants, make a poll to gauge views. Even that only take a few days surely :P.

You'd be surprised. I suggested that we run a poll with a huge list of colours for everyone to pick as it gives members more involvement. Afaik Brandon did create the thread for it but must have changed his mind last minute. Ultimately there is only so much we can do to get new donators and other updates out there because obviously the final decision is with Brandon and sometimes it does take a while to get his views on things.

[Matthew]

Don't know where you got the idea that it was just you online in the day from Matt :P

Also if you issue infractions to spambots then you can temp ban them until someone is online to perm it.



You'd be surprised. I suggested that we run a poll with a huge list of colours for everyone to pick as it gives members more involvement. Afaik Brandon did create the thread for it but must have changed his mind last minute. Ultimately there is only so much we can do to get new donators and other updates out there because obviously the final decision is with Brandon and sometimes it does take a while to get his views on things.

Yeah I didn't mean like from morning to evening I meant at times it was just me online, and then when some mods did come on even they didn't moderate the correct forums to deal with the spambots posts!

And yeah I realise I can temp. ban the bot, however I can't deal with the posts.

[sex]

It's a real shame that the department has declined like this. Early 2011 it was completely different. We had 2 managers, 3 smods and around 6-8 normal moderators which worked perfectly fine, but it does seem that we are low in numbers nowadays. I haven't got a lot to add as it has already been said, but obviously the only solution is to get rid of lazy moderators and to bring in some new ones who are full of motivation and raring to go.

In regards to forum events and updates. It's not as though we don't discuss these things, it's just that they take so long to actually happen that we go round in circles and get no where. You wouldn't believe how long it took to get the ltd donator sorted. :P

same should be said for moderators who constantly leave and come back :rolleyes: if they leave more than twice dont let them back at all. they obviously dont care about the department enough and are probably just lazy and dont want to do the work

[Matthew]

same should be said for moderators who constantly leave and come back :rolleyes: if they leave more than twice dont let them back at all. they obviously dont care about the department enough and are probably just lazy and dont want to do the work

This point always arises and in a way I agree, however often its a case of 'best man for the job' and sometimes people can't avoid leaving the dept, i.e I've left a few times due to a lack of time and then returned when I do have time. It was better for me to resign rather than doing a half-arsed job!

Often it is annoying when people resign and come back a lot though. It does show a lack of motivation imo.

[Futz]

Why do you even care? You must be such a cigarette if you actually take the time to review the moderation on a forum that has little problems with anything

[Chris]

same should be said for moderators who constantly leave and come back :rolleyes: if they leave more than twice dont let them back at all. they obviously dont care about the department enough and are probably just lazy and dont want to do the work

I'm assuming thats aimed at me? Nonetheless thats not true. Everyone has their reasons for leaving and then coming back later and I think you'll find that it happens in every department. Just look at some of the managers here. Grig for example has left habboxlive in the past, but does that mean he doesn't care about the department and doesn't want to work?

[sex]

no but it shows a lack of motivation and no it wasnt aimed at you i dont even know who you are?

[Martin]

no but it shows a lack of motivation and no it wasnt aimed at you i dont even know who you are?

He happens to be one of the most hardworking, active and dedicated moderators on this forum who actually cares about doing things for the benefit of the forum. Which also kind of breaks your theory, because I believe people leaving can be for completely different reasons, and doesnt always mean its because they dont care about a department or aren't prepared to put the hard work into doing it. People come and go, that's life- it does not mean they are any less capable of doing the job to a high standard. Motivation can be low sometimes, but it becomes even harder when you get people constantly moaning about imperfections and silly trivial things when we are here because we enjoy the job and care about the forum. We would not be doing it otherwise.

[sex]

He happens to be one of the most hardworking, active and dedicated moderators on this forum who actually cares about doing things for the benefit of the forum. Which also kind of breaks your theory, because I believe people leaving can be for completely different reasons, and doesnt always mean its because they dont care about a department or aren't prepared to put the hard work into doing it. People come and go, that's life- it does not mean they are any less capable of doing the job to a high standard. Motivation can be low sometimes, but it becomes even harder when you get people constantly moaning about imperfections and silly trivial things when we are here because we enjoy the job and care about the forum. We would not be doing it otherwise.

Jeez calm down, i never said a bad word about you boyfriend all i said was i didn't know who he was. No need to get so worked up.

My post wasn't even aimed at him so there was no need for you to attack me just because you have a some e-crush on him or whatever it is. It;s not "my theroy" either, another moderator and several other people posted the exact same thing about leaving being down to motivation.

[the.games]

Jeez calm down, i never said a bad word about you boyfriend all i said was i didn't know who he was. No need to get so worked up.

My post wasn't even aimed at him so there was no need for you to attack me just because you have a some e-crush on him or whatever it is. It;s not "my theroy" either, another moderator and several other people posted the exact same thing about leaving being down to motivation.

I agree that leaving can be due to lack of motivation, but this is rarely the case.

As for your comment, there really isn't a need to aim comments at people. You have your own opinion but it isn't always right to share it.

[Martin]

Jeez calm down, i never said a bad word about you boyfriend all i said was i didn't know who he was. No need to get so worked up.

My post wasn't even aimed at him so there was no need for you to attack me just because you have a some e-crush on him or whatever it is. It;s not "my theroy" either, another moderator and several other people posted the exact same thing about leaving being down to motivation.

I am not attacking you, or getting worked up and now you are just using something silly like that as a way to impress people, as well as judging me and making false assumptions about my friendship. I am making a point that people leave for different reasons and so it is unfair to blame lack of motivation on this for all cases. Some people in the department work so bloody hard, spend so much time doing the job and really care about making the department a success as it should be, and it gets very frustrating when other people drag it down, or when people don't recognise this and it can get quite negative when people are constantly slating the department.

You said
they obviously dont care about the department enough and are probably just lazy and dont want to do the work

There are a lot more reasons for people leaving than that. I don't think it matters whether someone has resigned and returned so long as they meet the requirements of them whilst in the department. That is where a warning system should come into place if people are constantly not pulling their weight. People should not be in a department if they don't care about it, or don't want to do the work. It should not be seen as a chore, it should be something that the individual enjoys doing, or there is no point. It is unfair of you to generalise like that, when there could be perfectly valid reasons for people leaving at the time. This does not mean that they will not put in as much effort as others if they were to return! If anything the experience they gained proves invaluable and sometimes people just go through bad times.

[sex]

lol whatever it wasnt even aimed at chris so i dont see why bolt had to sing his praises

[Samantha]

I don't regard Chris or Matt or you for that matter Martin as those who resign time and time again and just leave about a month later. I have two people in my mind for that and they resigned a while back. I think, really you should have a time period on when you can resign then come back if it's anything about 3 months or something make them trial again or at least if they were a SMOD get them to be a normal moderator unlike some who can easily return as a SMOD as and when they wanted going back a while.

Martin I think you need to take on feedback, negative or not - he wasn't going on about Chris, he mentioned no names and it was Chris himself who assumed Graham didn't do anything really but really that's not what the feedback thread is for. I know Chris is a great moderator but this is about the department in general. I could say that about most/all of the moderators really.

I really do think applications need to be open though, you have 2 moderators in Habbo and like I said earlier that's more active than some of the others that have two as well. The only one I think could probably survive on one is the graphics section and really Sky; is doing a great job in keeping that running.

If brandon; doesn't want an assistant don't make him, but maybe a SMOD to help a bit maybe?

[David]

If @brandon (http://www.habboxforum.com/member.php?u=3638); doesn't want an assistant don't make him, but maybe a SMOD to help a bit maybe?

fair do's on him taking the full pressure but i dont think it should be if he wants one, it should be if he needs one and feedback in this thread suggests he might do

[Grig]

fair do's on him taking the full pressure but i dont think it should be if he wants one, it should be if he needs one and feedback in this thread suggests he might do

Yeh, but he could easily weigh up his options and get a 3rd smod instead of an assistant :P. But the forum department is hard to run, like radio, an assistant does often help!

[edible]

The moderation is a joke. What I have just logged into is the worst thing I have ever seen on here in the years I have been coming on.

[Chris]

hah;, Apologies, I wasn't sure because you used the rolleyes emote. :P

Anyway lets not make this personal to one moderator, it is about the entire department. Samanfa;, I don't think it is necessary to put a limit on when someone can return to the department and I don't see the point in putting them on trial again if the manager is aware of their previous experience and capabilities in the department.

In terms of another smod/assistant, I think Brandon should be able to judge that for himself but if the pressure of keeping up with the work load becomes obvious then I don't think there would be any other option.


The moderation is a joke. What I have just logged into is the worst thing I have ever seen on here in the years I have been coming on.

Elaborate?

[edible]

Elaborate?
Seeing as you asked. A joke PM from you when I provided proof that the guy was trolling in numerous post reports. I then asked for an apology from him which he gave, if he knew he was in the wrong, how the hell did a moderator not see. Then to finish off your poor moderation you decide to move my thread which I made to raise awareness into some back-water forum. Terrible.

[Chris]

Seeing as you asked. A joke PM from you when I provided proof that the guy was trolling in numerous post reports. I then asked for an apology from him which he gave, if he knew he was in the wrong, how the hell did a moderator not see. Then to finish off your poor moderation you decide to move my thread which I made to raise awareness into some back-water forum. Terrible.

Well I'm sorry you feel that way but you're always free to contact a super moderator or Brandon if you want.

[Dean]

Quick and easy solution

1) Open applications, hire 3 more moderators
2) Promote the most hard working moderator to Super Moderator level but ensure that they can handle the new responsibilities they may face
3) (As I don't know what the department is like anymore) maybe improve communication through out and bring back global mod

I would also love to point out that this beauty of a thread has been lurking for over 10 minutes

http://www.habboxforum.com/showthread.php?t=755032&p=7628010#post7628010

[Chris]

Quick and easy solution

1) Open applications, hire 3 more moderators
2) Promote the most hard working moderator to Super Moderator level but ensure that they can handle the new responsibilities they may face
3) (As I don't know what the department is like anymore) maybe improve communication through out and bring back global mod

I would also love to point out that this beauty of a thread has been lurking for over 10 minutes

http://www.habboxforum.com/showthread.php?t=755032&p=7628010#post7628010

1) Agree
2) Mmm sorta agree
3) Definitely needs to be improved.

And 10 minutes is nothing. You're forgetting that browsing the forum isn't the only part of a moderators job. Sorted nonetheless.

[edible]

Disgusted by Chris' attitude throughout all of this. There are clearly issues and he is acting as if word is the final say. I asked some older members who he even is and they said he comes and goes every month anyway so I'm not sure why he's acting as if his word is significant.

[-Nick]

Not being rude but when did the last moderator application last open ????

[Chris]

Not being rude but when did the last moderator application last open ????

18th Feb

http://www.habboxforum.com/showthread.php?t=737446

[-Nick]

18th Feb

http://www.habboxforum.com/showthread.php?t=737446


Well that proves my point 2-4 months sorry don't have time to do Maths :P

[Dean]

1) Agree
2) Mmm sorta agree
3) Definitely needs to be improved.

And 10 minutes is nothing. You're forgetting that browsing the forum isn't the only part of a moderators job. Sorted nonetheless.

I agree but when will 10 minutes turn into 20 minutes and so on?


18th Feb

http://www.habboxforum.com/showthread.php?t=737446


Well that proves my point 2-4 months sorry don't have time to do Maths :P

5 months :P

[-Nick]

Well 5 months is a long time and I do think they should start opening the apps again, they have had a new forum manager by this time ?!?!?!

[Martin]

I think it certainly is time to get some new moderators on board, and I'm sure brandon will look into this when he is on.

[Chris]

Well that proves my point 2-4 months sorry don't have time to do Maths :P

Doesn't prove anything :P There was no need to open them during that time as obviously it wouldn't be worth opening them for 1 moderator to come in. Now would be a good time to open them though perhaps.


I agree but when will 10 minutes turn into 20 minutes and so on?

Just depends whos on at the time I suppose and what they're doing. Even then 20 minutes isn't an issue. When it becomes hours then there is maybe something wrong. :P

[Dean]

Doesn't prove anything :P There was no need to open them during that time as obviously it wouldn't be worth opening them for 1 moderator to come in. Now would be a good time to open them though perhaps.



Just depends whos on at the time I suppose and what they're doing. Even then 20 minutes isn't an issue. When it becomes hours then there is maybe something wrong. :P

I think anything around the 20-30 minutes mark is an issue and anything over 1 hour is definitely a major warning in your face, no? :P

[Chris]

I think anything around the 20-30 minutes mark is an issue and anything over 1 hour is definitely a major warning in your face, no? :P

Depends on how serious the issue is. If it was a pointless post or something then it wouldn't be an issue. If it was a spambot posting porn then yes it would be more of an issue.

[Dean]

Depends on how serious the issue is. If it was a pointless post or something then it wouldn't be an issue. If it was a spambot posting porn then yes it would be more of an issue.

Yes and no. I believe it should be a moderators responsibility to ensure things are done quickly, not 10-20 minutes, even if it is minor. It's not good in my opinion but that might just the way I do things? I like to be efficient but idk.

[Alex3213]

Yes and no. I believe it should be a moderators responsibility to ensure things are done quickly, not 10-20 minutes, even if it is minor. It's not good in my opinion but that might just the way I do things? I like to be efficient but idk.

I guess there's a few mixed feelings on this one. Obviously it isn't essential to get, when there's only one normal moderator on for example, an AGM to edit a pointless post if it's been there for more than 20 minutes but when there's a few moderators & brandon on then over 20 minutes is an issue. I always think of it as "when you're online, you're on duty" and perhaps brandon needs to be a tad stricter with this because whilst the moderators have lots to do, if they're getting away with doing it a couple of hours after the rule break has been posted then it will only promote lazy, sloppy attitudes.

[Chris]

Yes and no. I believe it should be a moderators responsibility to ensure things are done quickly, not 10-20 minutes, even if it is minor. It's not good in my opinion but that might just the way I do things? I like to be efficient but idk.

I'm all for making sure posts are dealt with asap and I believe that moderators should strive to get things done quickly, but I think some people assume moderators have nothing else to do when they're online. 10 minutes or even 20 minutes for a pointless post is not an issue at all imo.

[Dean]

I guess there's a few mixed feelings on this one. Obviously it isn't essential to get, when there's only one normal moderator on for example, an AGM to edit a pointless post if it's been there for more than 20 minutes but when there's a few moderators & brandon on then over 20 minutes is an issue. I always think of it as "when you're online, you're on duty" and perhaps brandon needs to be a tad stricter with this because whilst the moderators have lots to do, if they're getting away with doing it a couple of hours after the rule break has been posted then it will only promote lazy, sloppy attitudes.


I'm all for making sure posts are dealt with asap and I believe that moderators should strive to get things done quickly, but I think some people assume moderators have nothing else to do when they're online. 10 minutes or even 20 minutes for a pointless post is not an issue at all imo.

Well then, as Alex says, maybe it should be made so that if you're online on Habbox Forum then you're online and people will suspect you'll be "moderating". If you are in other departments then this may be a little tricky but I'm sure something can be done. Maybe if you're busy elsewhere or not even looking at the forum then maybe log out to show your presence is no longer there?

[Robbie]

not read the whole thread so dunno if its been said, but i'd just give every mod permissions in every forum and let them view post reports, but have it so only super mods could do bans and stuff.

[Chris]

Well then, as Alex says, maybe it should be made so that if you're online on Habbox Forum then you're online and people will suspect you'll be "moderating". If you are in other departments then this may be a little tricky but I'm sure something can be done. Maybe if you're busy elsewhere or not even looking at the forum then maybe log out to show your presence is no longer there?

Thats ridiculous. When a moderator is online then naturally they will be browsing their sections and keeping check but that doesn't mean they aren't doing other things at the same time. It's like saying if a rare vals reporter is on habbo then they have to be reporting values all the time. It just doesn't work like that. All I can say really is that you report the post for a super moderator to do or pass on.


not read the whole thread so dunno if its been said, but i'd just give every mod permissions in every forum and let them view post reports, but have it so only super mods could do bans and stuff.

Guess it could work. Think it was trialed in 2010 but was reverted back soon after.

[Robbie]

Guess it could work. Think it was trialed in 2010 but was reverted back soon after.

oh yeah, i think i remember. was it when jamesy was forum manager?

[Chris]

oh yeah, i think i remember. was it when jamesy was forum manager?

I think it was yeah. Its worth giving anything ago if it improves things.

[Matthew]

oh yeah, i think i remember. was it when jamesy was forum manager?

Yeah it was.

I can't remember why he said he wasn't working, tbh most of us in the dept at that time thought it was great if I remember correctly

[brandon]

Sorry if you think the moderation and my management is not up to scratch at the moment, maybe I have been too lenient and I'll be the first to admit that I have struggled to keep on top of things and that has resulted in neglecting the mod department slightly. It's certainly not for the lack of trying as I've put things aside to make more and more time for the forum but in the past when the forum has flourished you're essentially looking at a 3 or 4 man/(woman) role of FM/AFM/Features compared to it being just me at the moment, I appreciate I could have brought others in but I'm not really someone who admits needing help so I apologise for what that has resulted in. Anyway, I've been well aware of all of this for the last few days and I am and have been intending to speak to Matt when he gets back to ask to be 'demoted' back to what I have been doing for years and in doing so taking those tasks from the FM role and allowing someone else be FM and be able to focus solely on the moderation/management side of things.

[JerseySafety]

More mods will surely fix this? Get some new forum mods and maybe promote the most active current mods to super mods so they can deal with this stuff.

It's not going to hurt having more mods is it?

[Dean]

I also want to add to the whole "the amount of moderators in the department at the moment is too little", AND none of them are online meaning anyone could break the rules really easily or post porn etc.

http://i46.tinypic.com/33tl1dw.png

8:52am the screenshot was taken. I realise it's morning and everything and people are probably asleep/outside but there's not even 1 moderator online! I know AGM/GM can take action but I'm sure they have other things to do as well.

http://i50.tinypic.com/2cp9qm9.png

EDIT: Speaking of AGM/GM stepping in to take action, none are online so no action can be taken.

[Jordan]

meaning anyone could break the rules really easily or post porn etc.

I'm sorry but you complaining about that is ridiculous, it's once in a blue moon that something serious happens when no moderators/agms are online. I think we have an outcome to this thread and it's clear that the moderator team is once again going to shuffle around and I think this time quite a lot.

If you guys want me and martin to give you a little private message when you've reported a post for the outcome then I'll do it for you :)

[the.games]

I think a little pm would be nice, but I'm sure there would be some way to auto-do this to save you time. I really don't care about a pm that much though, because your wasting your time PMing me when you could be moderating.

Also I think mods should be able to deal with staff posts as well. Just a thought...

[Chris]

I also want to add to the whole "the amount of moderators in the department at the moment is too little", AND none of them are online meaning anyone could break the rules really easily or post porn etc.

http://i46.tinypic.com/33tl1dw.png

8:52am the screenshot was taken. I realise it's morning and everything and people are probably asleep/outside but there's not even 1 moderator online! I know AGM/GM can take action but I'm sure they have other things to do as well.

http://i50.tinypic.com/2cp9qm9.png

EDIT: Speaking of AGM/GM stepping in to take action, none are online so no action can be taken.

Oh my....You do realise we have lives and don't have to be on the forum 24/7? The issues are going to be sorted when Matt returns so I wouldn't worry about it.

[Matthew]

I also want to add to the whole "the amount of moderators in the department at the moment is too little", AND none of them are online meaning anyone could break the rules really easily or post porn etc.

http://i46.tinypic.com/33tl1dw.png

8:52am the screenshot was taken. I realise it's morning and everything and people are probably asleep/outside but there's not even 1 moderator online! I know AGM/GM can take action but I'm sure they have other things to do as well.

http://i50.tinypic.com/2cp9qm9.png

EDIT: Speaking of AGM/GM stepping in to take action, none are online so no action can be taken.

I came online literally a few minutes after that screenshot was taken I think.

However as Jordan; said, serious incidents rarely occur, especially when no mods are online. Even when they do occur when no mods are online, usually one or two come on to sort it out within 30mins. Unfortunately we can't be online 24/7 nor do I really want to be!

[Samantha]

You can't really say moderators need to be on duty when they're online, they could be ob their phones making it noticeably harder to report or mod it.

Also runeaddict99; I could be wrong but i think normal mods moderate member posts, supers do staff and manager does actually moderators. If not then i think normal mods do staff apart from actual moderators.

[Dean]

I came online literally a few minutes after that screenshot was taken I think.

However as @Jordan (http://www.habboxforum.com/member.php?u=57962); said, serious incidents rarely occur, especially when no mods are online. Even when they do occur when no mods are online, usually one or two come on to sort it out within 30mins. Unfortunately we can't be online 24/7 nor do I really want to be!

I don't blame you, I too have a life but I just think there should be more moderators to soak up different time zones.

[Matthew]

I don't blame you, I too have a life but I just think there should be more moderators to soak up different time zones.

Yeah you are right though. This will be sorted soon as some people pointed out :D

[the.games]

I don't blame you, I too have a life but I just think there should be more moderators to soak up different time zones.

Maybe a rota with teams and team leaders?

[Matthew]

Maybe a rota with teams and team leaders?

What do you mean by a rota? Like moderators get times assigned when they have to moderate?

[Samantha]

Maybe a rota with teams and team leaders?

Need more staff for that I think.

[Chris]

Maybe a rota with teams and team leaders?

Sounds interesting. What do you mean by this?

[Tom]

A rota sounds horrible. I'd hate to be told what times I had to moderate?

We can't all be online all the time and there's bound to be times there's none online. But, again, as someone's already said - more moderators could help over come this (especially some international ones perhaps). Personally, now I'm on a long break, I go to sleep late/early and then wake up at about 11/12 so between the hours of 5AM to 11AM I won't be able to moderate :P

Some of the moderators may also be doing this also? But yeah, it still brings back the point of hiring more moderators.

[Samantha]

A rota sounds horrible. I'd hate to be told what times I had to moderate?

We can't all be online all the time and there's bound to be times there's none online. But, again, as someone's already said - more moderators could help over come this (especially some international ones perhaps). Personally, now I'm on a long break, I go to sleep late/early and then wake up at about 11/12 so between the hours of 5AM to 11AM I won't be able to moderate :P

Some of the moderators may also be doing this also? But yeah, it still brings back the point of hiring more moderators.

Yeah I agree althoigh it's not always the internatoonal to worry about its during the day sometimes too, thats going back a.bit.when.most were.in school.but more mods are needed.

[Tom]

Yeah I agree althoigh it's not always the internatoonal to worry about its during the day sometimes too, thats going back a.bit.when.most were.in school.but more mods are needed.

That's true. The same thing seems to be repeated: "Get new mods". Perhaps it's a sign? :O ;)

[Alex3213]

Whilst moderating is an important job for the forum, very much so, it is important to note that this is a voluntary job and there has to be this element of 'fun' inside the job.

From what I can gather, there are several (former) moderators who have a lack of morale - their thoughts, not mine - and I think a rota would only diminish their enjoyment further. I wouldn't stay a day if I got told that I had to be online at 3pm in the General section for 1 hour and then the Habbo section at 8pm for 2 hours, and it's why it won't work. I've always thought that Habbox should be worked around life, so when booking events I always ensured this, but a rota would dedicate a huge amount of fixed time on the forum, I would much prefer to do an equal amount of time but when I please.

[Martin]

Whilst moderating is an important job for the forum, very much so, it is important to note that this is a voluntary job and there has to be this element of 'fun' inside the job.

From what I can gather, there are several (former) moderators who have a lack of morale - their thoughts, not mine - and I think a rota would only diminish their enjoyment further. I wouldn't stay a day if I got told that I had to be online at 3pm in the General section for 1 hour and then the Habbo section at 8pm for 2 hours, and it's why it won't work. I've always thought that Habbox should be worked around life, so when booking events I always ensured this, but a rota would dedicate a huge amount of fixed time on the forum, I would much prefer to do an equal amount of time but when I please.

Totally agree with this, a rota would be silly and I would hate for this to happen. It just would not work for quite a few reasons and I think so long as there are enough moderators in the department, coverage should not be an issue providing they are spread out well and there aren't really THAT many occasions when there are no moderators online. A rota would be over complicated and would make it more of a chore and would be quite difficult to manage since quite often things crop up in the real world which are unavoidable etc. A rota does not sound like the best idea to me, but I can see why it was suggested. Just hire a few more moderators and see how things pan out when there are some changes made. A rota system is really not needed, and the department has functioned perfectly fine in the past without need for one.

[xxMATTGxx]

I was recently made aware of this thread and some very good points have been said. I return home this weekend and will then be dealing with the department and doing any changes that is required. In terms of the rota, no that would be a bad idea and won't happen. Anything else is up for discussion for sure.

I'll be back soon!