My LCD Screen on my iPad broke - HELP!!

[Pigperson]

I picked up my iPad to find some vertical lines in the middle of my iPad 1st gen screen (ranging in colours) and I found it it's the LCD screen which is broken.

I need advice in what I should do to fix it. Where can I go to fix it, how, how much etc.?

Will

[mrwoooooooo]

take it to an apple store

[SackRace]

Yeah take it too the apple store they are always so helpful

[xxMATTGxx]

Probably best to just take it to the Apple store and see what they say.

[iBlueBox]

Yeah, take it the Apple store,

could be a bit costly though to repair the screen.
I know they wanted around £260 when I broke my screen from water damage on my iPad 2.

[Pigperson]

Any other options? It's just that the nearest Apple Store to me is quite far away so it would be easier if it's a close by solution.

Will

[xxMATTGxx]

Any other options? It's just that the nearest Apple Store to me is quite far away so it would be easier if it's a close by solution.

Will

Well I assume you could try and do it yourself but if you mess that up then good game I suppose.

[Judge Judy]

Yeah, take it the Apple store,

could be a bit costly though to repair the screen.
I know they wanted around £260 when I broke my screen from water damage on my iPad 2.
Difference between your case and Pigperson's is yours is considered as accidental damage, and his is a mechanical fault (unless he of course ain't saying the full story and he dropped it haha).

I mean, it's a 1st gen so what, 2010? It's after a year however the Sales of Goods Act doesn't give a time limit as to when a warranty ends (well actually it's now six months with European regs).
However, iPads are expensive, perceived as 'high quality', and should last a couple of years without something breaking.

What I think you should do, like others have said, is go to your retailer (or Apple I guess) and ask for a repair. Oh and get reading this: http://whatconsumer.co.uk/what-are-my-statutory-rights/

Another thing is, I've noticed in the Westfield shopping centres here there are quite a few mobile phone/tablet repair businesses, so if you have a repair shop nearby you could try them :)

[AlexJRiley]

Get a nexus 7 instead

Edited by Matts (Forum Super Moderator): Please don't post pointlessly!

[tm]

Buy a new one. Welcome to the death-spiral of owning an Apple product. Surely you have been looking at getting a new iPad (enter whatever number they're up to now) anyway?

[Pigperson]

Difference between your case and Pigperson's is yours is considered as accidental damage, and his is a mechanical fault (unless he of course ain't saying the full story and he dropped it haha).

I mean, it's a 1st gen so what, 2010? It's after a year however the Sales of Goods Act doesn't give a time limit as to when a warranty ends (well actually it's now six months with European regs).
However, iPads are expensive, perceived as 'high quality', and should last a couple of years without something breaking.

What I think you should do, like others have said, is go to your retailer (or Apple I guess) and ask for a repair. Oh and get reading this: http://whatconsumer.co.uk/what-are-my-statutory-rights/

Another thing is, I've noticed in the Westfield shopping centres here there are quite a few mobile phone/tablet repair businesses, so if you have a repair shop nearby you could try them :)

That's really helpful. I don't think I did anything, I left it lying charging in my room and when I picked it up the vertical lines appeared. It had a case around it and I didn't do anything different so yeh.

I heard from a friend that phone repair stalls can sort it out so I might try that first then Apple. Can someone link me to how to contact apple support online because it's hard to navigate through it lol.

Will

[Recursion]

That's really helpful. I don't think I did anything, I left it lying charging in my room and when I picked it up the vertical lines appeared. It had a case around it and I didn't do anything different so yeh.

I heard from a friend that phone repair stalls can sort it out so I might try that first then Apple. Can someone link me to how to contact apple support online because it's hard to navigate through it lol.

Will

Apple will refuse to touch it if a phone repair place has tried to first.

[Kieran]

Have you checked on Apples website to see if you have an approved repair store near you? When I was living in Oxford I used to take my Apple stuff to an approved repair site. They then shipped it off free of charge etc for you.

[Pigperson]

Have you checked on Apples website to see if you have an approved repair store near you? When I was living in Oxford I used to take my Apple stuff to an approved repair site. They then shipped it off free of charge etc for you.

I've navigated through the Apple Site many times but I find it really hard to find which support method to use. Can you help me find the page :P

Will

[xxMATTGxx]

I've navigated through the Apple Site many times but I find it really hard to find which support method to use. Can you help me find the page :P

Will

Really? Okay let me show you:


http://mattgarner.net/upload/images/2012/10/29/6pM3K.png
http://mattgarner.net/upload/images/2012/10/29/ghNcp.png
http://mattgarner.net/upload/images/2012/10/29/1XfD4.png
http://mattgarner.net/upload/images/2012/10/29/HxDpa.png


Another way:

https://locate.apple.com/uk/en/ then click "Service" and enter your postcode.

[Pigperson]

Really? Okay let me show you:


http://mattgarner.net/upload/images/2012/10/29/6pM3K.png
http://mattgarner.net/upload/images/2012/10/29/ghNcp.png
http://mattgarner.net/upload/images/2012/10/29/1XfD4.png
http://mattgarner.net/upload/images/2012/10/29/HxDpa.png


Another way:

https://locate.apple.com/uk/en/ then click "Service" and enter your postcode.

Thanks Matt, that really helped me out! :D +rep

Will