Touchscreen not functioning since installing windows 8

[Martin]

Hey there! :) Thought I would see if anyone had any ideas on here, since I've searched google and stuff and had no luck so far :P


Basically I installed windows 8 a few weeks back, and since then my touchscreen has stopped working.

I have a Packard Bell onetwo all in one computer thing, and was running windows 7 on it before and the touchscreen worked fine etc. Since installing windows 8 the touchscreen doesnt work at all :(


I thought I might need to install a driver or something, but can't even see any drivers on the packard bell website that might work.


I think its annoying tbh!!!! Anyone got any suggestions as to what I could do or anybody know anything that I could download to make it work again? :(

[xxMATTGxx]

Sounds like an issue with a driver or something. Do you have the model number for the computer?

[Martin]

Sounds like an issue with a driver or something. Do you have the model number for the computer?

what on earth is a model number LOL where do I find that? :D took me long enough to find a picture of it and conclude it was a onetwo

[xxMATTGxx]

what on earth is a model number LOL where do I find that? :D

A model number is a model number. Probably has it on the bottom/back/side of the computer - It could also mention it in the Computer Properties.

[Martin]

A model number is a model number. Probably has it on the bottom/back/side of the computer - It could also mention it in the Computer Properties.

its on the backkk :D It says Packard Bell OneTwo L A5227 UK would that be it? :D

[xxMATTGxx]

its on the backkk :D It says Packard Bell OneTwo L A5227 UK would that be it? :D

Edit: Does it have a PW.XXX somewhere? The XXX being other letters. For example: PW.U34

[Martin]

Seems so but their site is being odd. Got a serial number? :P

Edit: Does it have a PW.XXX somewhere? The XXX being other letters.


I'm guessing thats the bit that says S/N LOL


PWU5RE2087120059683000 I think :O :D

[Chippiewill]

PW.U5R is the model number. S/N stands for serial number.

[xxMATTGxx]

I'm guessing thats the bit that says S/N LOL


PWU5RE2087120059683000 I think :O :D


PW.U5R is the model number. S/N stands for serial number.

Serial number didn't work on the site but Will got us the model number. Right, it seems they don't have drivers for Windows 8 but I would assume the Windows 7 drivers should work. Have you tried downloading these from their site? I know you mentioned drivers in your post.

Edit: Ok, I re-read.

Go to: http://www.packardbell.co.uk/pb/en/GB/content/download and then type in: PW.U5R and select Windows 7 32 bit or 64 bit depending on the one you have.

[Martin]

Serial number didn't work on the site but Will got us the model number. Right, it seems they don't have drivers for Windows 8 but I would assume the Windows 7 drivers should work. Have you tried downloading these from their site? I know you mentioned drivers in your post.

Edit: Ok, I re-read.

Go to: http://www.packardbell.co.uk/pb/en/GB/content/download and then type in: PW.U5R and select Windows 7 32 bit or 64 bit depending on the one you have.


Oh cheers xD Which driver would it be that I need to install? There are so many different sorts and Idk which one makes the touch screen recognise my finger :(

[xxMATTGxx]

Oh cheers xD Which driver would it be that I need to install? There are so many different sorts and Idk which one makes the touch screen recognise my finger :(

I have no idea which driver on the list would control it to be honest.

[Martin]

I have no idea which driver on the list would control it to be honest.

yeah I'm looking at the list and none of them seem to look like a touch screen driver LOL





Chipset
NVIDIA
Chipset Driver
14.0.0.162
63.6 MB
2010/06/25



Audio
Creative
Audio Driver
1.02.02
11.0 MB
2010/06/25



Audio
Realtek
Audio Driver
6.0.1.6045
78.7 MB
2010/06/25



TV Tuner
AverMedia
TV Tuner Driver
2.2.64.60
1.2 MB
2010/06/25



VGA
AMD
VGA Driver
8.711.0.0
129.3 MB
2010/06/25



VGA
NVIDIA
VGA Driver
8.17.11.9666
152.3 MB
2010/06/25



Wireless LAN
liteon
Wireless LAN Driver (PCI-E)
3.00.02.0000
3.1 MB
2010/06/25



Wireless LAN
liteon
Wireless LAN Driver
1086.10.206.2010
18.5 MB
2010/06/25



Wireless LAN
Realtek
Wireless LAN Driver
1086.38.1125.2010
27.1 MB
2011/12/05

[Chippiewill]

Having read around a lot of the Packard Bell oneTwo's touch screens do not work with Windows 8. I assume since there's no specific driver it uses default windows drivers.

[Martin]

Having read around a lot of the Packard Bell oneTwo's touch screens do not work with Windows 8.

NOOOOOOOOOOOOOOOOOOOO :'(:'(:'(:'(:'( I bought windows 8 because I thought it would be great to have on a touchscreen with the metro and stuff, it makes no sense why they wouldnt let me install windows 8 on it when its quite a new computer :(

[Jack!]

NOOOOOOOOOOOOOOOOOOOO :'(:'(:'(:'(:'( I bought windows 8 because I thought it would be great to have on a touchscreen with the metro and stuff, it makes no sense why they wouldnt let me install windows 8 on it when its quite a new computer :(

Its not Windows fault, you will have to wait for Toshiba to make a driver for it, and that's even if they will.

[Martin]

Its not Windows fault, you will have to wait for Toshiba to make a driver for it, and that's even if they will.


Yeahh I know :( It just sucks because the computer isn't old or anything and you would think packard bell or whoever would make the drivers compatible with windows 7 or windows 8? :(

[Recursion]

I don't see why MS would rip any touchscreen drivers out of 8, from 7, to be honest.

But as far as I'm aware, Windows doesn't carry any plug'n'play drivers for touchscreens anyway.

[Martin]

So basically my options are to continue using computer with windows 8 and no touchscreen

or

Revert back to windows 7 and get my touchscreen feature back? :P

[Kieran]

Give this one a go Martin:

http://global-download.packardbell.com/GDFiles/Driver/Touch/Touch_IdeaCom_3.3.0.34_W8x64U_A.zip?acerid=6348848 28328797538&Step1=Desktop&Step2=oneTwo&Step3=oneTwo%20xx.U6P&OS=8u1&LC=en&BC=Packard%20Bell&SC=EMEA_27P

[Martin]

Give this one a go Martin:

http://global-download.packardbell.com/GDFiles/Driver/Touch/Touch_IdeaCom_3.3.0.34_W8x64U_A.zip?acerid=6348848 28328797538&Step1=Desktop&Step2=oneTwo&Step3=oneTwo%20xx.U6P&OS=8u1&LC=en&BC=Packard%20Bell&SC=EMEA_27P


OH MY GOD IT WORKED

THANK YOU SO MUCH KIERAN I LOVE YOU!!! :D:D:D:D:D:D:D:D

It said driver successfully installed, then I had to restart my computer and now its working!!! YAYAYAYAYAYAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! OMG IVE MISSED IT SO MUCH WOOOHOOOO :D

[Kieran]

You're welcome :)