Kids Racks Up £1700 Bill On iPad

[Calum0812]

Hey everyone,
I came across this news article and found it pretty interesting. Who are in the wrong here, the parents, Apple or the kid? All of them?
Personally, I think that the kid and parents should have read the "This in-app purchase will cost £XX.XX".
They had to physically click the "Purchase" button.

Apple cannot make it any more obvious can they? I suppose they felt slightly in the wrong as they issued the refund along with a statement regarding the parental control features that all iOS devices have.

So, right or wrong to issue the refund? Who was in the wrong? Post below!

Original article: http://crave.cnet.co.uk/software/apple-finally-refunds-family-after-sons-1700-app-bill-50010540/

[GoldenMerc]

Heard this on the news, wrong for a refund.

[Calum0812]

Heard this on the news, wrong for a refund.

The parents should've looked into it more. The word "Purchase" and "Buy" CLEARLY mean there will be payment involved.

Now-a-days, with PayPal and online payments, it is so easy to spend money. Just one button as oppose to picking something up in a shop, thinking about it, putting it down and then returning 3 days later to buy it.

[mrwoooooooo]

his parents are idiots

[Ardemax]

Pure carelessness really. I do think that Apple should automatically disable "In-App Purchases" on new models, though.

[Calum0812]

his parents are idiots

Well, judging my the article, they didn't know much about iOS itself...


Pure carelessness really. I do think that Apple should automatically disable "In-App Purchases" on new models, though.

Good idea! It could come up with a message "In-App purchases are disabled. They must be enabled in the iTunes account" So you can't just enable them on the device, it has to be enabled for the iTunes account itself.

[mrwoooooooo]

Well, judging my the article, they didn't know much about iOS itself...




so they're idiots for not learning about it

[Calum0812]

so they're idiots for not learning about it

How many parents do though?

[mrwoooooooo]

How many parents do though?
the question is how many parents should?

fyi the answer is 100%

[Calum0812]

the question is how many parents should?

fyi the answer is 100%

Very true. They should make it easier to learn though. No one wants to read a wall of text. Make some videos!

[GoldenMerc]

If your willing to give your child an iPhone on contract (didnt read the story) you are fairly dense anyway

[Calum0812]

If your willing to give your child an iPhone on contract (didnt read the story) you are fairly dense anyway

Yeah, that is nothing to do with the story lol

[FlyingJesus]

Shouldn't have been refunded, if you click on "buy" and are clearly seeing a price in pounds rather than some sort of game currency (is there even a currency on the game in question?) then the only assumption that can be made is that it is actually pounds. By 9 you understand how money works

[Calum0812]

Shouldn't have been refunded, if you click on "buy" and are clearly seeing a price in pounds rather than some sort of game currency (is there even a currency on the game in question?) then the only assumption that can be made is that it is actually pounds. By 9 you understand how money works

Agreed - I believe he was buying items in-game.