Question: where are the tickets?

[-:Undertaker:-]

Hello there,

I'm trying to recover my account (again) and wondered where the ticket thing has gone from the Habbo Help Tool. I'm logged into the Customer Support page, but I can't find the next step other than the FAQS which are no good to me.

Does anybody know where I can find it?

Much appreciated and +rep! :)

[sex]

They have kinda stopped letting people submit tickets unless you have the direct link (which i find really weird, why would they do that lol)

https://help.habbo.com/anonymous_requests/new

But here's the link anyway, i think you need to have access to the email your account is linked to in order to confirm that you wish to submit a ticket (not sure on that part but you may as well try)

[MKR&*42]

Yeah use the link above, the reply they send you won't appear on the help tool but instead in your e-mail inbox :)

[GoldenMerc]

They have kinda stopped letting people submit tickets unless you have the direct link (which i find really weird, why would they do that lol)

https://help.habbo.com/anonymous_requests/new

But here's the link anyway, i think you need to have access to the email your account is linked to in order to confirm that you wish to submit a ticket (not sure on that part but you may as well try)
Maybe re-designing the page or something? very sly of them mind

[-:Undertaker:-]

Thanks guys, submitted one and blitzed them with information! fingers crossed and +rep to you all. :)

[steamyxo]

Thanks guys, submitted one and blitzed them with information! fingers crossed and +rep to you all. :)

Best of luck getting your account back!
& how did it get banned?