View Full Version : Sulake's phone number?
Failing
18-04-2013, 04:33 PM
I was going to phone Sulake to try to talk to them about my safety account which I can't get on; I can't seem to phone them though.
http://www.sulake.com/contact//Tel: +358 10 656 7000 doesn't seem to work & just gives me some error, Idk if I'm doing something wrong but it's really starting to get annoying how bad the Habbo customer help is; has anybody got any advice? x_x
LiquidLuck.
18-04-2013, 04:35 PM
I was going to phone Sulake to try to talk to them about my safety account which I can't get on; I can't seem to phone them though.
http://www.sulake.com/contact//Tel: +358 10 656 7000 doesn't seem to work & just gives me some error, Idk if I'm doing something wrong but it's really starting to get annoying how bad the Habbo customer help is; has anybody got any advice? x_x
That is a Finnish phone number. Don't they have an English one like only in use for the English Hotel? S:
iLogan
18-04-2013, 04:37 PM
Even if you did get through they'd tell you to submit a report here: https://help.habbo.com/home
Failing
18-04-2013, 06:44 PM
http://i1254.photobucket.com/albums/hh620/iDerps/help_zps13b9e03c.png (http://s1254.photobucket.com/user/iDerps/media/help_zps13b9e03c.png.html)
I'm pretty sure there should be more options to the right of 'FIND YOUR ANSWER HERE'; it's the same when I'm logged into my account aswell but when I load the page it shows 2 other options to the right.
I'm honestly so unsure on how to submit a report; really disappointed by the habbo support. :3
Mr-Trainor
18-04-2013, 11:41 PM
http://i1254.photobucket.com/albums/hh620/iDerps/help_zps13b9e03c.png (http://s1254.photobucket.com/user/iDerps/media/help_zps13b9e03c.png.html)
I'm pretty sure there should be more options to the right of 'FIND YOUR ANSWER HERE'; it's the same when I'm logged into my account aswell but when I load the page it shows 2 other options to the right.
I'm honestly so unsure on how to submit a report; really disappointed by the habbo support. :3
Type something in, click search, then click 'fill out a request form'. I agree though, it is very confusing when trying to find previous requests or when you know that all you want to do is just send a request.
Failing
19-04-2013, 01:23 PM
Type something in, click search, then click 'fill out a request form'. I agree though, it is very confusing when trying to find previous requests or when you know that all you want to do is just send a request.
Thanks a lot; sent a request off to them. ^_^ Do you have any idea how long it roughly takes to get a reply? :3
English phone line went offline ages ago.
Michael
19-04-2013, 03:22 PM
Even if you fill out a form they don't reply now.. it's a big of a sticky situation.
Heres the details as shown before they removed the phone number.
Finland
Product and Technology Center
Porkkalankatu 1, 00180 Helsinki, Finland
Local services: www.habbo.fi
Advertising inquiries:
[email protected]
Spain
User Care Center
C/ Francisco Remiro, 2 Edificio D, 2ª planta 28028, Madrid, Spain
Phone: 34 91 5623648
Local services: www.habbo.es
Advertising inquiries:
[email protected]
UK
Social Media Center
3rd floor, 55 New Oxford Street
London WC1A 1BS, UK
Phone: 44 (0) 20 3411 8847
Fax: 44 (0) 20 7240 1926
Local services: www.habbo.com
Advertising inquiries: advertising.uk[@]@sulake.com
Mr-Trainor
19-04-2013, 03:46 PM
Thanks a lot; sent a request off to them. ^_^ Do you have any idea how long it roughly takes to get a reply? :3
Depends on what you're contacting them for I think.
Even if you fill out a form they don't reply now.. it's a big of a sticky situation.
Heres the details as shown before they removed the phone number.
They've been replying to all my recent requests.
Scotland
19-04-2013, 03:54 PM
Ive never tried phoning them. do they do help over the phone? ;s
Also look at my signature for help tool links. :)
Catchy
19-04-2013, 03:56 PM
There was a time years ago where you could simply ring up Sulake and get unbanned. Don't think such things exist anymore though.
Mikey
19-04-2013, 06:01 PM
Yeah I phoned up many years ago about a problem with one of my accounts and like the help tool weren't helping me out so ludus who was Player Support at the time sorted it all out for me then a few weeks later he became hotel manager with Lost_Witness, but yeah now they want to get it all on this stupid help tool..
my friend somehow phoned in spain (which cost a fortune btw) but he got permed the day b4 for sexually explicit stuff and was unbanned the next day cos he phoned in!!!!!!!!
Failing
20-04-2013, 02:01 AM
Ive never tried phoning them. do they do help over the phone? ;s
Also look at my signature for help tool links. :)
My friends phoned them to recover accounts previously.
---------- Post added 20-04-2013 at 03:03 AM ----------
There was a time years ago where you could simply ring up Sulake and get unbanned. Don't think such things exist anymore though.
I'm waiting on a reply as I sent another ticket; I wish I could phone in so badly. :I It sucks atm.
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