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karter
28-07-2013, 10:10 AM
Hi guys, so I am trying to install Simcity in my laptop and after hours of dealing with issues installing I am getting this error in Origin:

http://i41.tinypic.com/2jd475t.png

Googling did not give any relevant results/solutions so anybody who's got an idea to solve this? Thanks rep to anyone who helps

Daltron
28-07-2013, 12:34 PM
1. Directory windows > System32 > Double click DXDIAG.exe
2. Click display on left
3. Look for directx-funktions and make sure Ddraw and d3d are enabled + enable anything else

If that doesn't work you could try the lengthy process here: https://help.ea.com/article/finding-devices-and-updating-drivers

Good luck :)

karter
28-07-2013, 12:45 PM
1. Directory windows > System32 > Double click DXDIAG.exe
2. Click display on left
3. Look for directx-funktions and make sure Ddraw and d3d are enabled + enable anything else

If that doesn't work you could try the lengthy process here: https://help.ea.com/article/finding-devices-and-updating-drivers

Good luck :)

Yup I did try using dxdiag

ddraw d3d and agp texture acceleration are all "not available". Don't know what that means and thanks for the link, it doesn't open for me in Chrome but I'll try to open it somehow.

---------- Post added 28-07-2013 at 06:23 PM ----------

Okay so I can't open the link, if someone could give me a screenie of the solution given on the page it would be appreciated, thanks.

Trinity
30-07-2013, 08:58 AM
Yup I did try using dxdiag

ddraw d3d and agp texture acceleration are all "not available". Don't know what that means and thanks for the link, it doesn't open for me in Chrome but I'll try to open it somehow.

---------- Post added 28-07-2013 at 06:23 PM ----------

Okay so I can't open the link, if someone could give me a screenie of the solution given on the page it would be appreciated, thanks.

Still stuck? http://i.imgur.com/hVVDMLo.png

karter
30-07-2013, 09:43 AM
Still stuck? http://i.imgur.com/hVVDMLo.png

Thanks a lot :D

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