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View Full Version : HXHD RULE CLARIFICATION/DISCUSSUION [SERIOUS]



sex
17-02-2014, 08:35 PM
This thread isn't targeting anyone, so if you have a complaint about a specific staff member please PM the right people (samanfa + skynus i think).

I would just like clarification on rules because i feel they are unclear to some people despite being in effect years and only in recent weeks has there been problems with them.

1) No longer allowed insult friends without warnings
2) No longer allowed say filter words even if they aren't directed at anyone
3) Racism not allowed but homophobia is
4) If a staff member feels personalty victimized by something not directed at them they may issue a warning.

Since when is insulting/joking with friends no longer allowed with out warnings being issued. Is this a new rule?
Are filtered words no longer allowed to be used in the Help desk? i constantly see the word skype being throw around by staff. Racism not allowed but homophobia is?? Explain??
Staff bringing personal issues into HXHD. Does this mean i cant talk about the Holocaust in case there are any jewish staff members.

THIS IS SERIOUS BTW
I WOULD LIKE SERIOUS REPLIES FROM MANAGEMENT :)

myles
17-02-2014, 08:38 PM
http://media.tumblr.com/tumblr_m52mvyw2zV1qzkmqd.gif

Edited by e5 (Forum Moderator) - Please do not post pointlessly.

xILoveKesha
17-02-2014, 08:38 PM
I cannot believe my thread was deleted. Do the moderators of this website support racial bigotry? I'm simply disgusted!

On Topic: Great thread! I completely agree. Everyone on the forum should read this.

despect
17-02-2014, 08:55 PM
Personally if you are having a joke with your friends and the person takes it as a joke I don't see an issue at all tbh. I was always told that you are allowed to use filtered words unless they are actually directed at someone else, unless things have changed? I don't even know. I think if it is a rule then the rules need to re-adjusted or changed slightly because otherwise it's too strict.

sex
17-02-2014, 09:02 PM
Personally if you are having a joke with your friends and the person takes it as a joke I don't see an issue at all tbh. I was always told that you are allowed to use filtered words unless they are actually directed at someone else, unless things have changed? I don't even know. I think if it is a rule then the rules need to re-adjusted or changed slightly because otherwise it's too strict.

Yes... users and 90% of staff are going by one rule then some are going by another and its causing chaos !

Mikey
17-02-2014, 09:08 PM
http://31.media.tumblr.com/8148dc12ad26339935fdb34011ba1cfe/tumblr_morhtj4dpp1s4f4t0o1_400.gif

Edited by e5 (Forum Moderator) - Please do not post pointlessly.

Sanwhiches
17-02-2014, 09:09 PM
Personally if you are having a joke with your friends and the person takes it as a joke I don't see an issue at all tbh. I was always told that you are allowed to use filtered words unless they are actually directed at someone else, unless things have changed? I don't even know. I think if it is a rule then the rules need to re-adjusted or changed slightly because otherwise it's too strict.
To be quite honest if someone found it quite offensive i feel that they should have to balls to tell someone and let them know. If they receive a warning that is their thought no big deal they did not know they can carry on with their life. If they are constantly doing it for attention what do they expect. 3 warnings is enough. It takes 2 to get it through their head. The person who was being racist or whatever happened should at least accept the warning other then create drama in the room. Creating drama will not solve anything if they have a problem with the warning tell an admin or a HxHD manager. Screaming in the room will not solve anything as we can't do anything.

lRhyss
17-02-2014, 09:13 PM
I've handed out several warnings for people saying homophobic things, as well as racist things, Neither of them are acceptable in any situation in my eyes

despect
17-02-2014, 09:14 PM
To be quite honest if someone found it quite offensive i feel that they should have to balls to tell someone and let them know. If they receive a warning that is their thought no big deal they did not know they can carry on with their life. If they are constantly doing it for attention what do they expect. 3 warnings is enough. It takes 2 to get it through their head. The person who was being racist or whatever happened should at least accept the warning other then create drama in the room. Creating drama will not solve anything if they have a problem with the warning tell an admin or a HxHD manager. Screaming in the room will not solve anything as we can't do anything.

In my opinion if the person is having an issue with what is being said in the room then they should be speaking to HxHD staff however, if I go in there and start joking with a friend and the person isn't taking offense to it then why should they be warned for it? Unless they are being racist etc. I don't really think its fair to give people a warning for having a joke with friends.

Empired
17-02-2014, 09:18 PM
Hey Graham I just PMed you back about this but I'll just repeat: I completely agree that having a joke with your friends that includes swearing or seemingly "offensive" inside jokes should be allowed, but sometimes it's hard for HxHD staff to tell the difference between a joke and an insult so I'm re-going over the rules in the Staff Handbook literally right now to make it crystal clear what is worth a warning and what is not.

In the meantime please try to remember that HxHD staff are people and not robots; we're going to make mistakes or not pick up on things and that's to be expected. If you think something was insulting or offensive just whisper to whoever is behind the desk to quietly let them know you're uncomfortable. Also remember that getting more upset/angry in the Help Desk or swearing (or similar) at our staff isn't going to do anything much except make the situation more frustrating for both you and us!

Kardan
17-02-2014, 09:21 PM
The avoiding filter shouldn't be a rule - the amount of staff members I see avoiding the filter to talk about Skype is crazy, and then the amount of times I see staff swearing (There was this one person in particular, but they're not staff anymore :P) - so it seems unfair to apply that rule to normal people whilst staff get away with it.

xxMATTGxx
17-02-2014, 09:24 PM
Technically there isn't a avoiding filter rule if you go by the stickies in the help desk.

-Nick
17-02-2014, 09:30 PM
I dont really see the point in the help desk apart from Non-Habbox users, if you need help you ask on forum, it really should be called Habbox Chill out! With in client mods banning people who abuse it! Kinda like a common room!

rnix
17-02-2014, 09:32 PM
So calling someone a filtered word, by avoiding it, as a joke isn't a warning?
xxMATTGxx

Kyle
17-02-2014, 09:32 PM
I really can't be arsed to write a long post as I'm super tired so I'll chip in a few points that should be considered:

- Don't warn users for things they say while you aren't present. Scrolling up and warning after a conversation has moved on is kinda silly.

- Things said in jest between friends are not meant to harm, it's just a form of banter. Stop warning for it.

- Don't attribute things said about others to yourself in order for an opportunity to give a warning. This has happened to me a few times.

- PLEASE don't be too confined by warning system. If somebody is clearly there to ruin your day, get rid of them as soon as possible. e.g. spamming room with vulgarities aimed at an individual - NO NEED TO GO THROUGH WARNING SYSTEM.

A number of issues have arisen recently surrounding one or two staff members in particular. I suggest that those individuals take this and any further criticism with a pinch of salt and try to avoid falling into the habit of over-moderating the room in order to deal swiftly with a few troublemakers.

Basically you should use your noodle when it comes to application of the rules. thx.

xILoveKesha
17-02-2014, 09:39 PM
I really can't be arsed to write a long post as I'm super tired so I'll chip in a few points that should be considered:

- Don't warn users for things they say while you aren't present. Scrolling up and warning after a conversation has moved on is kinda silly.

- Things said in jest between friends are not meant to harm, it's just a form of banter. Stop warning for it.

- Don't attribute things said about others to yourself in order for an opportunity to give a warning. This has happened to me a few times.

- PLEASE don't be too confined by warning system. If somebody is clearly there to ruin your day, get rid of them as soon as possible. e.g. spamming room with vulgarities aimed at an individual - NO NEED TO GO THROUGH WARNING SYSTEM.

A number of issues have arisen recently surrounding one or two staff members in particular. I suggest that those individuals take this and any further criticism with a pinch of salt and try to avoid falling into the habit of over-moderating the room in order to deal swiftly with a few troublemakers.

Basically you should use your noodle when it comes to application of the rules. thx.haha nice edit mr. tryhard

e5
17-02-2014, 09:40 PM
I think some staff members are taking their dislike to certain people a step too far and it seems they are 'abusing' their powers. I haven't been there to witness any goings on so I don't know how much or if this story has been twisted into something bigger because they are annoyed as how they are being treated or what.

I've no idea if there are some set rules in HxHD Only for behaviour in the desk, but I don't think giving warnings for having a laugh or whatever in the desk is appropriate. This is just a view from seeing the issues highlighted in the OP

xILoveKesha
17-02-2014, 09:41 PM
fire dragga

Edited by iPhil (Forum Super Moderator): Please do not post pointlessly, thanks!

God
17-02-2014, 09:43 PM
Just for everyones information, One of the people using the N word and Negro in the hxhd just got a 1 year ban from Habbbo Staff.

Its against the Habbo way. Its Against the Hxhd Rules.

If they would like to reveal themselves, then they can but they told me via skype.

Kyle
17-02-2014, 09:45 PM
Just for everyones information, One of the people using the N word and Negro in the hxhd just got a 1 year ban from Habbbo Staff.

Its against the Habbo way. Its Against the Hxhd Rules.

If they would like to reveal themselves, then they can but they told me via skype.
please stop with this habbo way nonsense it's getting on my nerves mate

James
17-02-2014, 09:45 PM
there's a fine line between joking with a friend and being offencive though.
eg. using the word N.. may be a joke within you and a friend, but could be offencive to someone in the room.
However notmal swearing & that shouldnt be a problem as long as it's not directed at someone in a hurtful way.

God
17-02-2014, 09:47 PM
there's a fine line between joking with a friend and being offencive though.
eg. using the word N.. may be a joke within you and a friend, but could be offencive to someone in the room.
However notmal swearing & that shouldnt be a problem as long as it's not directed at someone in a hurtful way.


I totally agree. And I stick to that.

e5
17-02-2014, 09:48 PM
there's a fine line between joking with a friend and being offencive though.
eg. using the word N.. may be a joke within you and a friend, but could be offencive to someone in the room.
However notmal swearing & that shouldnt be a problem as long as it's not directed at someone in a hurtful way.

I agree with the racism part.

Someone posted in the other thread saying are a ****** so should be allowed to say it. Partly true, although other users could be offended by this.

Swearing or whatever, I see as harmless. It shouldn't be down to the HxHD to moderate this behaviour. If Habbo mods allow it, I don't see an issue with it.

The rules should be a lot slacker on Habbo than in comparison to the forum. It just seems people are abusing their ability to remove users from rooms and purposely pissing them off.

Yawn
17-02-2014, 09:48 PM
now everything on 1st page wud be fine and dandy if this was a 1 off but its clearly not it keeps happening over and over

and the N word was a convo i was having with comity about our black friend/my big black bf. comity say he is with his dad and just said the n word (but the actual N word).....that isnt racist or inappropriate or worthy of warning

e5
17-02-2014, 09:49 PM
I totally agree. And I stick to that.

As a member of help desk staff, what rules do you generally follow in terms of a rule break?

What do you class a rule break that warrants a warning etc?

Yawn
17-02-2014, 09:51 PM
also i think its important to remind every1 that the staff in question was the same staff (who at this point i dont think id even spoken to b4) jumped into my congrats thread and started accusing me of all sorts to provoke an argument completely out of no where (all of the accusations were completely false as well)

so yes he is definitely targeting me and my friends because of past behaviour and trying to label all of us because of previous spats that he has had with other friends of mine

sex
17-02-2014, 09:57 PM
I think some staff members are taking their dislike to certain people a step too far and it seems they are 'abusing' their powers. I haven't been there to witness any goings on so I don't know how much or if this story has been twisted into something bigger because they are annoyed as how they are being treated or what.

I've no idea if there are some set rules in HxHD Only for behaviour in the desk, but I don't think giving warnings for having a laugh or whatever in the desk is appropriate. This is just a view from seeing the issues highlighted in the OP

AGREED, THIS HAS TURNED INTO A VENDETTA


Just for everyones information, One of the people using the N word and Negro in the hxhd just got a 1 year ban from Habbbo Staff.

Its against the Habbo way. Its Against the Hxhd Rules.

If they would like to reveal themselves, then they can but they told me via skype.

There is no such thing as a year ban on habbo
stop lying

God
17-02-2014, 10:04 PM
As a member of help desk staff, what rules do you generally follow in terms of a rule break?

What do you class a rule break that warrants a warning etc?


Reason the N word is bad


How did the n-word become such a scathing insult?
We know, at least in the history I’ve looked at, that the word started off as just a descriptor, “negro,” with no value attached to it. … We know that as early as the 17th century, “negro” evolved to “******” as intentionally derogatory, and it has never been able to shed that baggage since then—even when black people talk about appropriating and reappropriating it. The poison is still there. The word is inextricably linked with violence and brutality on black psyches and derogatory aspersions cast on black bodies. No
degree of appropriating can rid it of that bloodsoaked history.


How I deal with swears:

Anyways if its just a common word like the f word or b word and its just said in general not directed at anyone or a group of people, then thats ok.

If it is directed at someone or a group of people, then a warning will be given out.


Then I just go by the hxhd rules as normal.

-----------HxHD Rules------------


- Do not impersonate Habbox staff.


- Do not troll or be rude to others around you.


- Do not spam or flood the room.


- Follow the Habbo way.

- - - Updated - - -


AGREED, THIS HAS TURNED INTO A VENDETTA



There is no such thing as a year ban on habbo
stop lying


Erm the person just skyped me saying it was 2025 not 2015. So its a perm ban.

karter
17-02-2014, 10:07 PM
the n word is always racist and inappropriate. please do not

Kyle
17-02-2014, 10:08 PM
all feedback is just going over heads so i say we wait until system is revamped to give our feedback

karter
17-02-2014, 10:08 PM
never mind i just read what u wrote

sex
17-02-2014, 10:08 PM
Reason the N word is bad




How I deal with swears:

Anyways if its just a common word like the f word or b word and its just said in general not directed at anyone or a group of people, then thats ok.

If it is directed at someone or a group of people, then a warning will be given out.


Then I just go by the hxhd rules as normal.

-----------HxHD Rules------------


- Do not impersonate Habbox staff.


- Do not troll or be rude to others around you.


- Do not spam or flood the room.


- Follow the Habbo way.

- - - Updated - - -




Erm the person just skyped me saying it was 2025 not 2015. So its a perm ban.

yes but it wasn't for racism lol...

e5
17-02-2014, 10:12 PM
yes but it wasn't for racism lol...

I agree with "We know that as early as the 17th century, “negro” evolved to “******” as intentionally derogatory" which is true.

God
17-02-2014, 10:13 PM
yes but it wasn't for racism lol...

Love how you removed this whole part VVV Anyways try reading it again, if you cant understand it then please ask someone who can to do so.


How did the n-word become such a scathing insult?
We know, at least in the history I’ve looked at, that the word started off as just a descriptor, “negro,” with no value attached to it. … We know that as early as the 17th century, “negro” evolved to “******” as intentionally derogatory, and it has never been able to shed that baggage since then—even when black people talk about appropriating and reappropriating it. The poison is still there. The word is inextricably linked with violence and brutality on black psyches and derogatory aspersions cast on black bodies. No
degree of appropriating can rid it of that bloodsoaked history.

e5
17-02-2014, 10:13 PM
Love how you removed this whole part VVV Anyways try reading it again, if you cant understand it then please ask someone who can to do so.

Quotes inside quotes aren't quoted... :P

God
17-02-2014, 10:15 PM
Quotes inside quotes aren't quoted... :P

Really? Well the rest of what I said still stands, He needs to actually read what is stated.

rnix
17-02-2014, 10:16 PM
I avoided the filter as a joke to my friend. Warned.
I avoided the filter again as a joke to my friend. Warned.
I sang a song with a filtered word which i avoided and hour banned.

None of these are HxHD rules.

Yawn
17-02-2014, 10:18 PM
dragga i think the key word is context and u seem to have no comprehension of this

God
17-02-2014, 10:19 PM
I avoided the filter as a joke to my friend. Warned.
I avoided the filter again as a joke to my friend. Warned.
I sang a song with a filtered word which i avoided and hour banned.

None of these are HxHD rules.

Habbo moderators then perm banned you.

I warned you so you would stop.

- - - Updated - - -


dragga i think the key word is context and u seem to have no comprehension of this


Subo Please read this. Dont matter if its in context or not. Even though screenies I have show it was using in a derogatory way in the first place.


How did the n-word become such a scathing insult?
We know, at least in the history I’ve looked at, that the word started off as just a descriptor, “negro,” with no value attached to it. … We know that as early as the 17th century, “negro” evolved to “******” as intentionally derogatory, and it has never been able to shed that baggage since then—even when black people talk about appropriating and reappropriating it. The poison is still there. The word is inextricably linked with violence and brutality on black psyches and derogatory aspersions cast on black bodies. No
degree of appropriating can rid it of that bloodsoaked history.

rnix
17-02-2014, 10:20 PM
Habbo moderators then perm banned you.

I warned you so you would stop.

I don't think that is reasonable to bring up in this thread?

xILoveKesha
17-02-2014, 10:20 PM
Habbo moderators then perm banned you.

I warned you so you would stop.STOP BEING SO TOTALITARIAN JESUS CHRIST MAN LIVE LOVE LAUGH

Yawn
17-02-2014, 10:23 PM
Habbo moderators then perm banned you.

I warned you so you would stop.

- - - Updated - - -




Subo Please read this. Dont matter if its in context or not. Even though screenies I have show it was using in a derogatory way in the first place.

no my point still stands im fully aware of that damn quote u keep posting
he was referencing when some1 else said it (a black person) jesus again CONTEXT

Kardan
17-02-2014, 10:29 PM
http://31.media.tumblr.com/8148dc12ad26339935fdb34011ba1cfe/tumblr_morhtj4dpp1s4f4t0o1_400.gif

Edited by e5 (Forum Moderator) - Please do not post pointlessly.

How is this pointless posting?

ON TOPIC; sex; you are absolutely right.

rnix
17-02-2014, 11:09 PM
https://24.media.tumblr.com/5fc9d38e1758bb883128e4d71c923faa/tumblr_msiolgm8NV1spnua8o4_250.gif

Some good points in this thread, and some pointless comments by some!

e5
17-02-2014, 11:12 PM
https://24.media.tumblr.com/5fc9d38e1758bb883128e4d71c923faa/tumblr_msiolgm8NV1spnua8o4_250.gif

Some good points in this thread, and some pointless comments by some!

Thanks, that was awfully helpful.

FlyingJesus
18-02-2014, 12:21 AM
Ban all hxhd staff since they seem to mostly just call each other gay or talk about performing explicit activities also because most of them are losers but mostly the first thing

lemons
18-02-2014, 12:27 AM
the fact that hxhd even has rules at all is sad

Red
18-02-2014, 12:32 AM
I don't think that is reasonable to bring up in this thread?

How isn't it reasonable? If you were given an hour ban by guardians or whatever then clearly your warnings were justified.

I think people need to learn to use their initiative and know when people are jesting between friends but I have also seen behaviour from you graham complaining that you shouldn't have been warned when you 100% should have lol

rnix
18-02-2014, 01:37 AM
The fact guardians permed me was not due to the warnings which dragga issued thank you


Sent from my iPhone using Tapatalk

Kardan
18-02-2014, 02:32 AM
How isn't it reasonable? If you were given an hour ban by guardians or whatever then clearly your warnings were justified.

I think people need to learn to use their initiative and know when people are jesting between friends but I have also seen behaviour from you graham complaining that you shouldn't have been warned when you 100% should have lol

Totally depends if the ban and the warnings were given for the same reason.

God
18-02-2014, 02:46 AM
Totally depends if the ban and the warnings were given for the same reason.


Habbo mods permed banned him for explicit language, from what I heard from him via skype. Same reason I warned him.

Mikey
18-02-2014, 03:13 AM
How is this pointless posting?

ON TOPIC; @sex (http://www.habboxforum.com/member.php?u=101389); you are absolutely right.

Cheers for the backup Kardan.

I do agree the rules are ridiculous, fair enough if someone is being an ass then yeah sure ban them but come on.. relax guys!

CrazyLemurs
18-02-2014, 11:00 AM
As of yet hxhd in-chargers have not said anything here (I don't think) but I do have something to raise from page 2:

- PLEASE don't be too confined by warning system. If somebody is clearly there to ruin your day, get rid of them as soon as possible. e.g. spamming room with vulgarities aimed at an individual - NO NEED TO GO THROUGH WARNING SYSTEM.
This is something which is almost never followed by help desk staff because it is not protocol; help desk staff are told "you must follow the system at all times". The one example I can think of where the official warning system is thrown out the window is those room reloaders who spam retros or credit generators who we kick/mute/ban instantly

Empired
18-02-2014, 11:51 AM
As of yet hxhd in-chargers have not said anything here (I don't think) but I do have something to raise from page 2:

This is something which is almost never followed by help desk staff because it is not protocol; help desk staff are told "you must follow the system at all times". The one example I can think of where the official warning system is thrown out the window is those room reloaders who spam retros or credit generators who we kick/mute/ban instantly
This is a difficult thing to follow though. I totally agree that sometimes it isn't necessary to go through the warning system with people who clearly aren't going to stop trolling, but at the same time we then get targeted by these people for not following it.

I think all of us (HxHD staff, I mean) need to use our brains a bit more rather than running straight to the warning system. We have already seen that whilst warning some people makes them stop, it makes others worse. There is never going to be one set of rules that will work for dealing with everyone and some of us are having a hard time understanding that.

Also Kyle; your feedback was very helpful (and I think I +repped you for it) and we will be taking it on board. Particularly your point about confidence in what you're doing.

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