Current state of affairs at Habbox

[Kyle]

Some say that if you wait long enough that people will surprise and impress you... well I'm kinda tired of waiting. The following image pretty much sums up my view on community management post-inseriousity. thus far:
http://puu.sh/7cV3g
From an outside perspective there is little-to-no desire for upper management to interact with their people. Perhaps they feel that they are already established in current community so don't need to try, idk? The word complacency springs to mind. Samanfa would rather play matchwood in-client than actually talk to the community. This is obviously unfair and not a complete truth but just happens to be a screenshot I took a few days ago that I want to use to drive my point home. The message is still the same though: people of habbox don't play/enjoy habbo anymore and it shows. Habbo is something we all have in common as it's where we all (or most at least) discovered habbox. Please don't let habbox fade, do ALL that you can to make the presence of habbox known in the hotel. Make your own fun and people will come in droves to join in and eventually the community will be as big as it has the potential to become.

What ever happened to staff having their habbox role in their mottos? It's important. When they're not performing their respective role they should still be representing habbox and a normal user should be able to recognise that. It draws people in. Plus it's so annoying when youre sitting in a helpdesk of 30 people and don't know whether any of them are staff. Just cos you're off-duty, doesn't mean you're entitled to ignore queries about habbox.

Onto events, I guess...

Please explain the varying rewards to your staff so that if somebody asks they aren't met with ignorance. Encourage staff to cast their nets wide and advertise the forum as much as possible.
http://puu.sh/6S3Bt
Here are example stickers that are quite rare to find but super informative, these should be standard in all events imo:
http://puu.sh/6WQKS
http://puu.sh/71jZ8

Oh yeah, DJ events. Ever tuned into a show with a promise of coins when we reach x listeners then when the hour is up been told we were a few listeners short so no prize will be given? I have... It irks me. Please stop these type of comps, it's a 50/50 listener retention strategy that goes belly-up far too often. If you're going to give a room or x coins at y listeners, at least give a reasonable consolation prize for those that stayed dedicated. i.e. give more than 20c if 300c giveaway is promised at 10 more listeners. Be reasonable.
http://puu.sh/787OZ

Diversity and innovation are key. I'm not a huge habbo event fan but if I hear about a brand new event concept I will be more willing to turn up than if I'm invited to play pod racing. Weekly stuff is cool too, get some routines going. Not just 1/2 weekly events, aim for 1 for each day or close to that maybe?

Incentive systems for staff need looking at too imo. I don't think +10 rep on forum for example is adequate enough for a staff member that goes above and beyond to perform every part of their role to the best of their ability. Need to do as much as you can to encourage your staff to get the habbox name out there. Don't know the full story on these systems though and they may vary dept to dept so won't comment any further. If anybody can provide details and comment on the current systems in place, that would be great. also more staff bonding in some depts is needed.

HxHD... don't really have much to say this time. Have spoken to most of staff personally about their views and think most are now slightly more aware of how to keep trolls at bay. Warning system revamp should help. Slightly worried about trialist pass rate and wondering what cause is. Maybe 5hrs is a little less reasonable than it has been in previous years?
http://puu.sh/7dOrI
afk-behind-desk rate also at an all time high!
http://puu.sh/6ZCho

http://puu.sh/6Xt0Z

http://puu.sh/6YBeI
Had some ideas floating around about opening help desk up to all habbox departments rather than having exclusive staff. Aware of popularity (or lack of, rather) of this idea but wondered what impact it would have. There have been talks of trying to expand the helpdesk as a community hub and this could be one way of doing so. do NOT advocate stripping the "helpdesk" name, though. Will let that one simmer for a bit before giving it too much thought.

so sad the best and most helpful helpdesk staff is no longer with us. miss u -usually-
http://puu.sh/6UZSn

Final note: All community staff should get involved. This means posting on the forum and often being active in the hotel. The sooner DJs and event staff realise this and actively participate, the more popular they and their shows/events will become.

Just feel like I need to express that I don't mean any harm when pointing individuals out, please don't take it personally lol. I think the dedication every staff member willingly gives habbox is what keeps it running. U are ALL great. even crazylemurs. I just want habbox to be a bit more popular.

If anybody has any other points of interest they want to raise please do so here and let's get some discussion going. thx for listening xx

[Matt]

The stickers in Events rooms regarding the explanation and prize options are required in all Events Hosts rooms. Trialists may not have them as they are only new but it is a requirement for all staff to have some form of explanation as to what Reputation and Tokens are. If they don't then yes, they can explain it one-on-one to the individual. As for the screenie you provided, Sho might have been trying to keep people in the event and therefore asked them to search her name for the next event so they didn't all just leave. She would have asked him again what he wanted his prize to be, and then would have explained to him what rep and tokens were so that he definatly got given a prize in some shape or form.

As for advertising the forum, we are working on getting our hosts to spend a lot more time advertising other Habbox sites and services. Whether its in the form of a bot, in the room descriptions/room promotion names or with the host saying it every so often, it is an issue that we are working on at the moment.

[Aiden]

What's the point in posting this? I don't understand? One of these are made pretty much every month and nothing changes which I know of. Take some initiative Habbox Staffers!

[MKR&*42]

The main issues with HxHD and Events is that people STILL just talk to their friends (the hosts/staff) and don't try and interact with newer members/miss questions asked in hxhd. The amount of times either A) I've had to answer or B) A non-HxHD staff has had to answer a question in the desk because a hxhd staff member is too busy chatting to friends is pretty stupid. The managers of hxhd and events actually do try and interact and ik there are good staff members out there that will, but most of them would just rather stay and chat with their little buddies in a hosting area (or behind the desk) without trying to chat to non-Habbox member which defeats the whole ******* purpose of having community departments sigh.

[despect]

In terms of the 300c competitions that you commented on we've actually decided that when we do the bigger competitions that we pre-plan it beforehand like get some hype about it going so the listeners are generally high before the competition is going on just so it prevents people losing out on the bigger prizes.

[Empired]

What's the point in posting this? I don't understand? One of these are made pretty much every month and nothing changes which I know of. Take some initiative Habbox Staffers!
Actually these feedback threads help a lot more than you all think. I can't say much for the rest of the departments but I know Sofi and I actually take a lot of things into account said in these threads. To be fair, some feedback threads are more helpful than others. The ones that point out problems and make an attempt at making suggestions to fix them are the best, but ones made just so people can vent usually don't help us much at all. Dunno if that makes sense but yeah :P

[Mark]

Actually these feedback threads help a lot more than you all think. I can't say much for the rest of the departments but I know Sofi and I actually take a lot of things into account said in these threads. To be fair, some feedback threads are more helpful than others. The ones that point out problems and make an attempt at making suggestions to fix them are the best, but ones made just so people can vent usually don't help us much at all. Dunno if that makes sense but yeah :P

That being said, what happened to the non-GMT SNQ? Did that flop?

[Empired]

That being said, what happened to the non-GMT SNQ? Did that flop?
I wasn't entirely sure what was happening with that in the first place but as far as I'm aware Sophie thinks we should concentrate on the current SNQ first and then go back to a non-GMT one.

[:odey:]

I think this post is perfect.
To those who have said these get posted on a regular basis, you might be right, but I've never seen one as thorough as this. People often toss these threads aside, but Kyle has evidence which, I may be wrong, I've just never seen it, I don't think a lot of people do.

And I'm pretty sure the evidence he has has been collected over quite a wide space of time, rather than just a couple of hours. It makes it a lot harder to ignore, to well done Kyle.

If I'm perfectly honest I couldn't tell you who any of the managers were for any of the departments other than events. I could tell you who I thought should be manager, but they're probably not.

I don't think the time you've been in a specific department should be one of the biggest factors of whether or not you get promoted or not. And I know this happens before anyone shoots me down, because theres been a couple of times when managers have said to me, 'if we promoted you, so and so would probably quit because he/she's been in the department longer', I think thats why people in higher places are failing, because they don't actually care a great amount, they've just been around the longest scraping by in their respective departments. That's my personal opinion.


As i'm only in events at the minute, I can only really comment on that. But it annoys me when event hosts turn up to an event and just sit there afk. They should be supporting everyone elses events how they would want to be supported. Cheesy, but true. Hardly any other eo's that I know of actually take part in other peoples events, some do, I'm aware, but definitely not everyone.

[Samantha]

Ah, I did wonder who would notice honestly I did :P. If I can't play a game on Habbo when I'm also doing Habbox work then what's it coming to, I still attend and play events and I'm pretty sure (don't quote me on this) that screen shot would have been taken pretty late. I was paused on it a while sorting staffing issues (I'm not trying to make it seem ok), but it doesn't mean I'm not interacting with the community as such. I'm working a lot more behind the scenes currently which will be brought out to the community soon. I'm currently limited until tonight, but I'm never unavailable to interact with the community.

Also, I have my role in my motto, so people can come to me and it does work! I can't comment on the other stuff yet, but I will do.

I'm not saying that it's fine for me to not interact with the community x amount of time, but no one can be expected to be on all the time.

[Kardan]

The main issues with HxHD and Events is that people STILL just talk to their friends (the hosts/staff) and don't try and interact with newer members/miss questions asked in hxhd. The amount of times either A) I've had to answer or B) A non-HxHD staff has had to answer a question in the desk because a hxhd staff member is too busy chatting to friends is pretty stupid. The managers of hxhd and events actually do try and interact and ik there are good staff members out there that will, but most of them would just rather stay and chat with their little buddies in a hosting area (or behind the desk) without trying to chat to non-Habbox member which defeats the whole ******* purpose of having community departments sigh.

Do we still have afk areas in event rooms? Having afk areas encourages this sort of behaviour.

[MKR&*42]

Do we still have afk areas in event rooms? Having afk areas encourages this sort of behaviour.

I had them removed and disallowed when I was manager (VIP Areas and restricted the rules on host areas), I dont know if that's still the rule, but I have seen a handful of people have them recently. I also made it so hosts couldn't sit with friends (as to not get distracted), but I saw people doing that the other day as well -shrug-. Friends in host areas are actually such a huge problem people don't understand how many EOs get distracted from the game because theyre talking to the buddy sat next to them :rolleyes:

[:odey:]

Doing things like that though makes it extremely regimented. Events are still supposed to be fun for everyone without putting a ridiculous amount of can/can'ts on them.

[xxMATTGxx]

Ah, I did wonder who would notice honestly I did :P. If I can't play a game on Habbo when I'm also doing Habbox work then what's it coming to, I still attend and play events and I'm pretty sure (don't quote me on this) that screen shot would have been taken pretty late. I was paused on it a while sorting staffing issues (I'm not trying to make it seem ok), but it doesn't mean I'm not interacting with the community as such. I'm working a lot more behind the scenes currently which will be brought out to the community soon. I'm currently limited until tonight, but I'm never unavailable to interact with the community.

Also, I have my role in my motto, so people can come to me and it does work! I can't comment on the other stuff yet, but I will do.

I'm not saying that it's fine for me to not interact with the community x amount of time, but no one can be expected to be on all the time.

I don't believe the motto part was aimed at you specifically. For example and I don't know when this happened but Help Desk staff seem to no longer require their role in their motto on the client.

[Tom]

Kyle;, I hate you :@ AND YOU KNOW WHY.

O/T: Cool post, innit bruv.

[Inseriousity.]

Well it's nice you mention post-inseriousity but to be fair, I too fell into that trap of complacency. The thing is there's no leadership. There are flashes of it occasionally but the hard decisions are usually swept under the carpet unless there's someone else in the general management team who is willing to make that decision. For instance, I would imagine that Skynus probably had more of the final say into Chippiewill's recent firing. When I was AGM, it was me who had to make that final decision to merge the content/news departments and me who then had to make the decision to reverse it (even though technically they weren't "my departments" - as a general rule though, I understand that most AGMs will help any department if they need it regardless of the official structure).

I talk about it extensively in this thread here: http://www.habboxforum.com/showthread.php?t=790483 but I am still waiting for the action plan I asked for despite repeatedly being told that it will be coming soon. I knew I wouldn't see it because it'd take about half an hour or so to make if they had the ideas. They do not have the ideas to push Habbox forward and when they are presented with ideas, there's no urgency so they either get ignored or abandoned (skandair's post is right for that then). Things like hxhd mottos they'll probably reinforce that but the bigger ideas, nope.

Yes, some department managers could get more active in sorting out the issues in their departments but to me, the bigger issue is the lack of leadership in general management.

[MKR&*42]

Doing things like that though makes it extremely regimented. Events are still supposed to be fun for everyone without putting a ridiculous amount of can/can'ts on them.

Hosts are still allowed to speak to friends, they don't need to do it in a hosting area. As for VIP areas they're strictly speaking *not gone* (depends how you view it) but they have to be open (so no wired).

[Lewis]

I created the reputation and tokens stickies for those that are unable to explain it. If a host can't explain it correctly, they are required to have those stickies. I think with Shonly that it was just a human error and she missed what Nelson said. (I might be wrong, but isn't Comity Nelson_Mandela?)

- - - Updated - - -


Do we still have afk areas in event rooms? Having afk areas encourages this sort of behaviour.

We still have VIPS that you can access openly or via a teleport (the actual furniture teleport, not wired) - I believe one or two people have the HabboxVIP keyword when they shouldn't but they're new and have been unaware of the rule. That'll be sorted soon, though.

If anyone is seen that they're getting distracted by their friends, they'll be talked to about it. If it's continued, things will happen specifically for them to help avoid this in the future.

[FlyingJesus]

I love how the response to criticism of management is always that they do stuff "behind the scenes" with no further explanation. That's a totally useless reply to very valid criticism, and merely doing the technical bits out of sight is something that literally anyone with enough time can do - as insetootytoots said it's leadership that we need. A community manager (and this goes for all managers of community depts not just the AGM) needs to be a big presence in *GASP* the community.

Kyle hits the nail on the head really early on in his post: "there is little-to-no desire for upper management to interact with their people", and this extends to a lot of the lower staff too. Being staff is more to do with being part of a gang and less to do with actually promoting Habbox for far too many people, and there's very little that community staff are ever seen doing that reaches out to non-staff let alone non-members despite them being the people we need to impress. Simply put, community staff are more like their own closed community than a marketing section of the community at large which they ought to be. Said it before and will prob say it again plenty of times but staff spam areas do us no favours in this regard and nor do the ridiculous "staff bonding" sessions which do nothing but take time out of actual work and force the staff to be even more clique-y. How about instead of sitting around calling each other smexii beastzz and making hilarious gay jokes we focus on making Habbox the biggest name on client again

[IzzyUhh]

Aw yay! That's my sticky :P

But OT: With events I think it is meant for you to atleast tell people, I try to but sometimes I'll just refer to the stickies!
Most hosts do actually advertise links during events because I know that a lot of people don't automatically look at the stickies unless they're asked to.

[Lewis]

I created the reputation and tokens stickies for those that are unable to explain it. If a host can't explain it correctly, they are required to have those stickies. I think with Shonly that it was just a human error and she missed what Nelson said. (I might be wrong, but isn't Comity Nelson_Mandela?)

- - - Updated - - -



We still have VIPS that you can access openly or via a teleport (the actual furniture teleport, not wired) - I believe one or two people have the HabboxVIP keyword when they shouldn't but they're new and have been unaware of the rule. That'll be sorted soon, though.

If anyone is seen that they're getting distracted by their friends, they'll be talked to about it. If it's continued, things will happen specifically for them to help avoid this in the future.

In reply to the specific things that happen, I haven't done them yet as I haven't really noticed any events staff doing it - I can't be at every event, but I know staff have openly admitted that it's happened to them. What would be done after talking to them really depends on what's happen and how seriously it is when distracting them. It could be as much as a caution if it's that terribly bad, or a few changes made to their event room, such as VIP areas changing a little for them, or rules for that specific host, etc and seeing how that goes.

[Kyle]

What's the point in posting this? I don't understand? One of these are made pretty much every month and nothing changes which I know of.
Echoes the thoughts of some staff members I think, which is kinda worrying. Things do get done but the problem with these types of threads is that only 1-2 issues brought up are focused and dealt with and others ignored. Definitely helps to bring issues up as regularly as possible though.

Ah, I did wonder who would notice honestly I did :P. If I can't play a game on Habbo when I'm also doing Habbox work then what's it coming to, I still attend and play events and I'm pretty sure (don't quote me on this) that screen shot would have been taken pretty late. I was paused on it a while sorting staffing issues (I'm not trying to make it seem ok), but it doesn't mean I'm not interacting with the community as such. I'm working a lot more behind the scenes currently which will be brought out to the community soon. I'm currently limited until tonight, but I'm never unavailable to interact with the community.

Also, I have my role in my motto, so people can come to me and it does work! I can't comment on the other stuff yet, but I will do.

I'm not saying that it's fine for me to not interact with the community x amount of time, but no one can be expected to be on all the time.
It disappoints me that you seem to have overlooked the point of this thread in order to defend yourself. A trend I feel you follow far too often. I mentioned in the post that nothing was meant by me pointing out your specific activity, I just thought it could be a good metaphor to learn from. Yes, you're an easy scapegoat, but that does not mean you should be exempt from criticism altogether. Being on limited activity certainly justifies some inactivity but when it is clearly harming habbox then sometimes something has to be said. I look forward to these mind blowing features you have been working on behind the scenes.


Well it's nice you mention post-inseriousity but to be fair, I too fell into that trap of complacency. The thing is there's no leadership. There are flashes of it occasionally but the hard decisions are usually swept under the carpet unless there's someone else in the general management team who is willing to make that decision. For instance, I would imagine that Skynus probably had more of the final say into Chippiewill's recent firing. When I was AGM, it was me who had to make that final decision to merge the content/news departments and me who then had to make the decision to reverse it (even though technically they weren't "my departments" - as a general rule though, I understand that most AGMs will help any department if they need it regardless of the official structure).

I talk about it extensively in this thread here: http://www.habboxforum.com/showthread.php?t=790483 but I am still waiting for the action plan I asked for despite repeatedly being told that it will be coming soon. I knew I wouldn't see it because it'd take about half an hour or so to make if they had the ideas. They do not have the ideas to push Habbox forward and when they are presented with ideas, there's no urgency so they either get ignored or abandoned (skandair's post is right for that then). Things like hxhd mottos they'll probably reinforce that but the bigger ideas, nope.

Yes, some department managers could get more active in sorting out the issues in their departments but to me, the bigger issue is the lack of leadership in general management.
Complacency at some points does not become a wide issue when it's clear that the passion is still there. This was true with you, bolt and others but there is a lack currently. IMO. I distinctly remember only 1 or 2 points of your action plan being acted on and the rest completely ignored. They were all good ideas worth proper consideration but as a thread moves on it always happens to be 1 topic that sticks in the readers' minds rather than the thread as a whole. For yours it was issues surrounding the token initiative and for this it seems to be heading in the direction of staff interaction. Sad. :(


I created the reputation and tokens stickies for those that are unable to explain it. If a host can't explain it correctly, they are required to have those stickies. I think with Shonly that it was just a human error and she missed what Nelson said. (I might be wrong, but isn't Comity Nelson_Mandela?)

Even if they can explain it, stickers should still be mandatory. As proven, sometimes staff do not have enough time to dedicate to specific users' queries so it's just better and easier. Nelson_Mandela is an account I was using whilst muted and nobody was aware that I was already a member of habbox.
@Samanfa (http://www.habboxforum.com/member.php?u=68263); @lawrawrrr (http://www.habboxforum.com/member.php?u=61966); @Empired (http://www.habboxforum.com/member.php?u=80588); @Sloths (http://www.habboxforum.com/member.php?u=56799); Mk,; @xxMATTGxx (http://www.habboxforum.com/member.php?u=1020); @Chris (http://www.habboxforum.com/member.php?u=55895);
sorry, I feel really uncomfortable picking you guys out but you're the ones that run this show and feedback is only good if it's properly discussed with you.

Feel like in order for anything to happen that I must force acknowledgement of current issues. I'll point out a few things that have been touched upon in past and present threads that still need looking at:

- incentive systems for staff. Are they working as intended? Do they need tweaking?

- fresh meat. ensure that managers are aware that they won't be in their position for life so use bonding sessions etc to properly groom (not in the moh sense) the younger members into management material.

- achievements system. an idea presented by mike that has so much potential. look into it. thoroughly.

- plan of action. manifesto. whatever you want to call it - we'd love it if you presented one. 'working on stuff behind the scenes' is just not going to cut it anymore. tell us what you're working on. reassure us.

[lawrawrrr]

I have read the OP here but I only have my phone on me at the moment so wiring a massive reply is a bit beyond my reach until this evening! I do agree with most of it and I'll reply properly later :)


on phone xx

[Empired]

@Samanfa (http://www.habboxforum.com/member.php?u=68263); @lawrawrrr (http://www.habboxforum.com/member.php?u=61966); @Empired (http://www.habboxforum.com/member.php?u=80588); @Sloths (http://www.habboxforum.com/member.php?u=56799); @Mk, (http://www.habboxforum.com/member.php?u=70869); @xxMATTGxx (http://www.habboxforum.com/member.php?u=1020); @Chris (http://www.habboxforum.com/member.php?u=55895);
sorry, I feel really uncomfortable picking you guys out but you're the ones that run this show and feedback is only good if it's properly discussed with you.
You're not picking on us?? I thought feedback threads were SUPPOSED to be so members of the community could give managers their thoughts on how different departments were being run? Just because feedback threads are often abused these days doesn't mean that's changed.


Feel like in order for anything to happen that I must force acknowledgement of current issues. I'll point out a few things that have been touched upon in past and present threads that still need looking at:

- incentive systems for staff. Are they working as intended? Do they need tweaking?
These are difficult. Especially because yet more feedback threads are made on how we give out too much VIP so we decide to give out some credit/furni prizes and then we get complaints because we're wasting credits on staff instead of the community. I know I sent out a trophy to :Cerys; who did some absolutely fantastic hours last week and she seemed to appreciate that quite a bit. I may start doing that more often if you get over x hours (e.g 35).


- fresh meat. ensure that managers are aware that they won't be in their position for life so use bonding sessions etc to properly groom (not in the moh sense) the younger members into management material.
Not sure if you mean fresh meat just for training to be a manager or if you mean fresh meat for the whole department.
Anyway, we have two fantastic seniors who I know would be great as management but I think opening HxHD management applications again would be the best bet so General Management can get the widest range of applicants possible.
For the whole department, we have a pretty high rate of trialists failing at the moment because we're offering jobs to *most* people. We figured it's easier to give them a chance rather than throwing away people who would actually be really good. Obviously we're not accepting people if their application is absolutely awful or they're on the DNHL or something..

I'm also working on getting more members of HxF and ex-HxHD staff to come (back) to work in HxHD because we've found these people are much more likely to stay in the long term.


- achievements system. an idea presented by mike that has so much potential. look into it. thoroughly.
Vaguely remember reading about this but not a lot has happened. I think events has something like that where you can redeem furni, coins, etc if you host a certain amount of events or something. That would be harder to do for HxHD but I'll reread that post Mike made.


- plan of action. manifesto. whatever you want to call it - we'd love it if you presented one. 'working on stuff behind the scenes' is just not going to cut it anymore. tell us what you're working on. reassure us.
We've been focusing on trialists at the moment and trying to get the department as big as we can but I'll talk to Sloths; Cassiieee; and zebbadi; about coming up with a list of things that we can work towards over the next month or two.

[Lewis]

- achievements system. an idea presented by mike that has so much potential. look into it. thoroughly. @Kyle (http://www.habboxforum.com/member.php?u=30795);

I brought a rewards points system to the Events Department a while ago. You can earn reward points through weekly challenges which are on the booking calendar under each week. These may be from hosting double your minimum, triple your minimum, attending other events that aren't yours, hosting new and original games. The list goes on. These are the habbo prizes you can get:

05 Points - A bundle of norms
10 Points - Ten coins
15 Points - Twenty coins
20 Points - Thirty coins

Alongside that, you can get forum VIP and perhaps some other forum prizes that staff may want in the future. Of course, you can lose reward points for whatever reason, such as missing events, being rude and disrespectful, etc. Not including any points taken away from staff, a total of around 160 has so far been given out.

It doesn't have a definite thing on how to earn reward points, which I prefer that way. It all depends on the weekly challenges. The only thing that you can always be guaranteed to earn the points every week is being top three in the weekly leaderboard or just overall doing your best.

[Inseriousity.]

I disagree, passion only goes so far. It definitely helps to care about Habbox obviously. I always had Habbox's best interests at heart even if people didn't necessarily agree with how or what action that should take. The thing about ideas is that it is very easy to come up with them, harder to put them into place and sustain them. This is where complacency comes in because if you're in part of a team that has no sense of urgency then things will get left behind. Your passion gets dented when there isn't a supportive environment to back you up against obstacles and no-one should be under any illusion that making radical changes that has no blueprint or previous structure to follow is a piece of cake so it's natural to have your passion worn down. Matt's typical method of attack, for example, is making sly digs about you cos he doesn't have the balls to just say it outright. That atmosphere is toxic and things are just never going to get done.

I agree that feedback threads tend to focus around one thing but actually my feedback thread wasn't about putting those ideas in place, it was about presenting an action plan/manifesto of their ideas and saying my own to show I wasn't just all talk. The thread tended to evolve about critiquing the ideas rather than the main point of the thread. Despite that, to their credit, general management did seem to acknowledge that it was more about the action plan and resolved to get it done. I'm still waiting. It shouldn't take too long because it'd just be a case of writing down what ideas you're working on behind the scenes (and I don't necessarily think this is a cop-out excuse but as there's no accountability and lack of leadership then it is easy to stop working when ideas get too difficult). This would restore the sense of urgency - they'd have to explain themselves if ideas didn't come to fruition as expected - and perhaps produce some spark of leadership skills in the general management team when they know their ideas behind the scenes are now being publicly held accountable.

As for Martin, he should be removed from dnhl, habbox needs all the people that care in its team not watching from the sidelines.

[Kyle]

I must stress that the achivements system (something akin to that on runescape and other mmorpg games, according to Inseriousity.;) is completely different to the incentive system you guys are discussing here. Lets move the focus away from the ideagiving cool features to staff and towards rolling them out for newer and existing users. Thanks for clearing up what actual incentives you are giving though. Do you find the system incentive to be on that works? Are people actively claiming their rewards or simply storing up points (a problem I am seeing with token system right now)?

Essentially, an achievement system would involve users performing certain tasks or whatever and earning whatever reward for it. I'll go back to the RS example - a user can earn an achievement score in their achievement diary for, say, killing a goblin in lumbridge. I know it's an abstract way of thinking for those unfamiliar with this type of game, but the proposal would be that a new user could earn an achievement in their diary for, I don't know... posting new or amending old articles on the wiki. In the game, it encourages users to adventure across the entire map and at habbox it could give some love to the habbox websites that are currently neglected.

[Lewis]

I must stress that the achivements system (something akin to that on runescape and other mmorpg games, according to @Inseriousity. (http://www.habboxforum.com/member.php?u=26409);) is completely different to the incentive system you guys are discussing here. Lets move the focus away from the ideagiving cool features to staff and towards rolling them out for newer and existing users. Thanks for clearing up what actual incentives you are giving though. Do you find the system incentive to be on that works? Are people actively claiming their rewards or simply storing up points (a problem I am seeing with token system right now)?

Essentially, an achievement system would involve users performing certain tasks or whatever and earning whatever reward for it. I'll go back to the RS example - a user can earn an achievement score in their achievement diary for, say, killing a goblin in lumbridge. I know it's an abstract way of thinking for those unfamiliar with this type of game, but the proposal would be that a new user could earn an achievement in their diary for, I don't know... posting new or amending old articles on the wiki. In the game, it encourages users to adventure across the entire map and at habbox it could give some love to the habbox websites that are currently neglected.

People are definitely claiming their rewards. However, most of the staff saving up to get the biggest prize, 30c for 20 RP. They don't get spent instantly, but they do get spent.

[Inseriousity.]

I envision the achievements system to work as follows:

- Habbox
- HxHD
- Competitions
- Events
- HxL
- Forum

Each category would have beginner, medium, hard tasks in each one (the Habbox category would include all the departments that don't have their own category). Single tasks would have small rewards like tokens but completing a set would get a bigger reward. You can give them funny names and it would get newbies more involved in the wider community and might be something fun for older members to complete too. Maybe some sort of 'completionist' forum userbar for those that complete the whole set that gets removed when new tasks are added. They would have terrible names that involve bad puns and would be more of an achievement than the current awards system.

[Kardan]

I envision the achievements system to work as follows:

- Habbox
- HxHD
- Competitions
- Events
- HxL
- Forum

Each category would have beginner, medium, hard tasks in each one (the Habbox category would include all the departments that don't have their own category). Single tasks would have small rewards like tokens but completing a set would get a bigger reward. You can give them funny names and it would get newbies more involved in the wider community and might be something fun for older members to complete too. Maybe some sort of 'completionist' forum userbar for those that complete the whole set that gets removed when new tasks are added. They would have terrible names that involve bad puns and would be more of an achievement than the current awards system.

Pretty much exactly like the RuneScape achievement system. I think this would work very well. I also imagine it would be a good replacement to the awards on the forum, which seem a bit stale.

[Kyle]

Pretty much exactly like the RuneScape achievement system. I think this would work very well. I also imagine it would be a good replacement to the awards on the forum, which seem a bit stale.
Do not think it should be a replacement, just a supplement.

[Inseriousity.]

yes exactly like the runescape achievement system haha although actually it was playing an xbox game that gave me the idea. they have a similar thing too but I think it works nicer for new users to have that beginner/medium/hard structure that runescape has.

The tasks don't have to be serious either so it could show off the fun side of habbox too (there actually is one) and maybe some tasks that involve people to work as a team.

[Kardan]

Do not think it should be a replacement, just a supplement.

Do you not think the awards scheme on the forum is pretty pointless? :P

[Inseriousity.]

I'd personally replace the awards system, it's pretty much redundant and the awards can be assimilated into the task system.

[lemons]

i agree with everything kyle said!

i also think if i could become hxhd staff that would be great

[Kyle]

Do you not think the awards scheme on the forum is pretty pointless? :P

I'd personally replace the awards system, it's pretty much redundant and the awards can be assimilated into the task system.
hmm I would agree but I feel like some awards are slightly harder to 'assimilate' into such a system than others. you know what, you're right.

i agree with everything kyle said!

i also think if i could become hxhd staff that would be great
This is what we need people. Individuals that WANT to be staff and represent habbox. Not those in positions because they owe somebody a favour. Do not deny anybody showing a genuine interest, even if you don't currently get along or haven't in the past. Learn to love eachother and make habbox special.

[Kardan]

hmm I would agree but I feel like some awards are slightly harder to 'assimilate' into such a system than others. you know what, you're right.

This is what we need people. Individuals that WANT to be staff and represent habbox. Not those in positions because they owe somebody a favour. Do not deny anybody showing a genuine interest, even if you don't currently get along or haven't in the past. Learn to love eachother and make habbox special.

Some awards would be harder to implement, for example all the limited edition VIP awards would have to be bundled into a group of achievements: 'Purchase 1 Limited Edition VIP', 'Purchase 3 different Limited Edition VIPs' rather than just have a 'Purchase Rainbow VIP', since you wouldn't be able to complete it after it was removed.

Same would be for the seasonal events (Finish 1st/2nd/3rd in HxSS, Valentines etc) - they would have to be combined into something like 'Finish in the top 3 for a Habbox Seasonal Event'.

You are right, some awards would need tweaking to make them more general, but all would work with some tweaking.

[Kyle]

One thing that worries me though is past event achievements going unnoticed. Some may not feel properly acknowledged by being banded into same category as others if they feel that their contribution is more unique. Older, retired awards will become obsolete. Users that achieved them get no recognition for doing so if you remove their forum badge.

What are peoples thoughts on current helpdesk setup? Is it serving its purpose? any changes that would benefit it?

[Inseriousity.]

Well the achievements would have everyone starting from scratch, a clean slate so to speak. It doesn't have to be that way but it's how I'd personally start it. Yes some of the awards would have to go but as people don't seem to be in the business of collecting awards and it's just simply an extra then I feel any obsolete awards would balance out with the new achievement system where what you earn is actually worth something.

[FlyingJesus]

Current helpdesk is ugly and ineffective, a change that would improve it would be hiring people who actually want to do it to help people rather than so they can AFK in the back and complain publicly that they can't be bothered to commit like a certain girlfriend of Zebbadi who I totes won't name was doing last week. Hardly anyone actually goes in asking for genuine help but when it does happen people far too often seem unwilling or unable to help - more often than not it'll be another visitor who acts for them

[lemons]

please let me be hxhd staff

[Kyle]

Redundancy of helpdesk department is something I see stresse a lot by nonstaff and the standard retort is "people do come in for help!". How do we feel about the idea opening the doors of the helpdesk up to all departments? It's going to be an unpopular choice for those currently working as help desk staff but I feel it could stress the community aspect of the helpdesk and encourage other staff to become more involved. Not mandatory obviously but rewarded? Would also bring fans of othr depts to help desk room, making it more popular and thus more likely to attract people that want help->can join habbox.

opposing thoughts on this idea?

[Rachel]

Threads like these should be considered a bit more often then the " behind the scenes comment" Most of the users are tired to hear that weak excuse. I do understand that General Management cannot be on 24/7 or 7/7 but we would like to see a few accurate changes within the community as well. I am not a General Manager so I cannot judge on what they do and what they do not do but something needs to be accomplished as soon as possible. When I was a General Manager for a fansite I worked for 2 years, I made action plans from the users ideas & staff ideas to accomadate (not sure how to spell this word ) and making sure the community is happy. Right now Habbox is not the only fansite having this issue but we are a strong community so if there were a bit more leadership within departments & General Management, things would move more smooth and more of a fun community.


I have nothing against General Management as I am sure Samanfa,Skynus & MATTG are working hard. Just the question is, can we bring the notch a step foward? By keeping the same pace of course :3 I am not complaining towards management but just saying my thoughts about this as well like others. Everyone has their say in things. Don't take mine as being harsh either. I care about Habbox and it is one of the best fansite I have been into so far. Just things need to be worked on and everyone knows this.

[Empired]

Redundancy of helpdesk department is something I see stresse a lot by nonstaff and the standard retort is "people do come in for help!". How do we feel about the idea opening the doors of the helpdesk up to all departments? It's going to be an unpopular choice for those currently working as help desk staff but I feel it could stress the community aspect of the helpdesk and encourage other staff to become more involved. Not mandatory obviously but rewarded? Would also bring fans of othr depts to help desk room, making it more popular and thus more likely to attract people that want help->can join habbox.

opposing thoughts on this idea? mdport.; was talking to me about something like this to me earlier, but more like a Guest HxHD staff thing. Problem I could see with that is that people just aren't willing to commit and they'll only use it as an excuse to sit behind the desk to look good or whatever.

Don't see why people from other depts couldnt come behind the desk through the staff entrance (don't think rights would be a good idea). But how many people would be behind the desk then? And surely that would just mean there are more people not helping when people actually ask for it..

[FlyingJesus]

Problem I could see with that is that people just aren't willing to commit and they'll only use it as an excuse to sit behind the desk to look good or whatever.

If that were to happen then we'd be no worse off than we currently are anyway :P it would still be useful to have management in that scenario in order to make sure something's actually being done but basic HxHD staff roles aren't really necessary, especially when so many people spend so much time talking about how they just need to "do [their] hours" and then they can go and do something else. The role is treated as a burden that they endure so that they can have bragging rights as staff rather than a compulsion to help anyone, so by abolishing that and opening the staff area of HxHD up to any staff who want to help I think there'd be an increase of help given or at the very least a decrease of ineffective staff positions

[Yawn]

:( i tried to speak to skynus yesterday and he ignored me to carry on whispering :(

[lemons]

please let me be hxhd staff

[Inseriousity.]

Some issues with that:

- Rights/passwords. You'd either have to give the staff rights which would increase possible trashing or give them the password to the staff entrance which increases risk of leaks especially if it's given out to so many people.
- An assumption seems to be that staff would want to go behind the desk and then if they do would they do the job you're supposed to do behind there? Or just talk to friends in a different place than they would if they'd not been able to go behind the desk. At least with hxhd staff managers can tackle that abuse with the appropriate sanctions. If they're not doing so atm then focus should be returned to that.

My main issue though is that we need more community involvement. I believe the HxHD to be the community hub of Habbox. It is perhaps not used to its full potential atm but I feel having a dedicated department to the help desk allows room to develop and grow potential community activities for the help desk and opening the floodgates to all staff would limit the impact that they could have in this area when there's no longer any real incentive to stay in the department. When I think about an idea, I think 'what happens when the novelty wears off' and imo once the novelty wears off in this idea the help desk would be in an even bigger hole with no structure to dig their way out.

[sex]

Some issues with that:

- Rights/passwords. You'd either have to give the staff rights which would increase possible trashing or give them the password to the staff entrance which increases risk of leaks especially if it's given out to so many people.
- An assumption seems to be that staff would want to go behind the desk and then if they do would they do the job you're supposed to do behind there? Or just talk to friends in a different place than they would if they'd not been able to go behind the desk. At least with hxhd staff managers can tackle that abuse with the appropriate sanctions. If they're not doing so atm then focus should be returned to that.

My main issue though is that we need more community involvement. I believe the HxHD to be the community hub of Habbox. It is perhaps not used to its full potential atm but I feel having a dedicated department to the help desk allows room to develop and grow potential community activities for the help desk and opening the floodgates to all staff would limit the impact that they could have in this area when there's no longer any real incentive to stay in the department. When I think about an idea, I think 'what happens when the novelty wears off' and imo once the novelty wears off in this idea the help desk would be in an even bigger hole with no structure to dig their way out.


Hmmm showing your lack of habbo knowledge as a ex-community GM
There could easily be a Habbox staff Group set up by matt and giving managers admin so they can let their staff in and remove them when they leave. This could replace giving rights in hxhd entrance
its much more easier and less time consuming for everyone...

[Grig]

Samanfa; I actually think out of all the AGMs we've had in a while, you're the most active on Habbo, so I take my hat off for that. I think more of the general mangement unit could be on Habbo. Heck, I'm going to criticize myself here and own up to not going on client as often as I'd like to. We need to base ourselves on Habbo much more and I feel the presence of other fansites are slightly more felt.

That said, we are looking at ways to revolve Habbox around Habbo more and not go by the old ethos of Habbo revolving around us. Jin know this too and just posted a couple of cool ideas recently, so hopefully there should be many more small incentives that could get us on client.

Also, I will genuinely try be on Habbo for an 'x' amount of hours per week, because I normally know what happens to these threads, management try for a week then go back to old ways.

[sex]

Samanfa; I actually think out of all the AGMs we've had in a while, you're the most active on Habbo, so I take my hat off for that. I think more of the general mangement unit could be on Habbo. Heck, I'm going to criticize myself here and own up to not going on client as often as I'd like to. We need to base ourselves on Habbo much more and I feel the presence of other fansites are slightly more felt.

That said, we are looking at ways to revolve Habbox around Habbo more and not go by the old ethos of Habbo revolving around us. Jin know this too and just posted a couple of cool ideas recently, so hopefully there should be many more small incentives that could get us on client.

Also, I will genuinely try be on Habbo for an 'x' amount of hours per week, because I normally know what happens to these threads, management try for a week then go back to old ways.

err it was you like 2 nights ago saying you hadnt been on in a month or something to that tune! i'll see you find she isnt really""!!!!!!!!!!1!!!!!!!!!!!

[Samantha]

Sorry, I just went with the first point as I was on my phone (which happened to include me somewhat). However, I was waiting until I got home to go through the other points more. I know I do it quite a lot, rather unintentionally most of the time, but I do care about the community and I do want what's best for Habbox overall.

As I was a bit vague in 'behind the scenes' I am currently working on the following:

Reforming the News Department - I created a thread and discussed with Matt about the current state and how we can improve it for everyone.
Writing community department monthly reports - 1/5 done, the others being written.
Sending out awards trophies (apologise for the delay on this, I was getting PMs about this still a few days ago). They should be out in the next couple of days.
Organising Easter Eggstravaganza (mainly community based, thinking of prizes ideas etc.)
Taking notes from the fansite meeting and creating an event set to the theme.

However, community interaction can always be improved and you'll see more of this from this point future as rl work messed up pretty much, but my hours are steady now, so that's a bonus.

[Sian]

In light of this thread, can I ask if you do the whole weekly management/staff reviews shebang? And if so, at least with management, do you then set them weekly tasks? The weekly tasks things should work with departmental staff anyway, with these tasks playing to each person's strengths (which you should hopefully know :P)

disregard this if you do a similar thing, but I honestly think staff would be more willing to go above and beyond if you give them something to do that you know they already enjoy doing.

[Samantha]

In light of this thread, can I ask if you do the whole weekly management/staff reviews shebang? And if so, at least with management, do you then set them weekly tasks? The weekly tasks things should work with departmental staff anyway, with these tasks playing to each person's strengths (which you should hopefully know :P)

disregard this if you do a similar thing, but I honestly think staff would be more willing to go above and beyond if you give them something to do that you know they already enjoy doing.

I remember this used to happen when I was management of News or Rare Values which was then changed to monthly (haven't seen it in a while, not sure what happened). However, I do like the idea of weekly targets moreso than monthly ones (that are in/should be in the reports for managers). For some departments, such as the content ones (except news) and competitions this might not be needed as much as they work on a month basis as opposed to weekly.

[Sian]

I remember this used to happen when I was management of News or Rare Values which was then changed to monthly (haven't seen it in a while, not sure what happened). However, I do like the idea of weekly targets moreso than monthly ones (that are in/should be in the reports for managers). For some departments, such as the content ones (except news) and competitions this might not be needed as much as they work on a month basis as opposed to weekly.

Yeh, it definitely depends on the department etc, contents and competitions as well, being forum/site based only, probably dont need the tasks as much anyway (I'm guessing content staff get tasks anyway, being the nature of the job? And competitions dont really have a need).

Glad I spoke up though :)

[sex]

why you bothering with news
it should be shut down or moved to a side page of habbox. it doesnt deserve the main page it looks ugly
also jut give it to content to do xx

[Kyle]

priorities are key. news is a department that can be revived at a more opportune time. PLEASE put it on the backburner and put all energy you can into building communities.

[Samantha]

why you bothering with news
it should be shut down or moved to a side page of habbox. it doesnt deserve the main page it looks ugly
also jut give it to content to do xx

There are a few ideas I put forward, which I don't think I can tell members of yet xxMATTGxx; hopefully it does improve the department though!
Kyle; I've been asked numerous times from other GM about news, I can't put it on a backburner even when it's not my department.

[Kyle]

Yeh, it definitely depends on the department etc, contents and competitions as well, being forum/site based only, probably dont need the tasks as much anyway (I'm guessing content staff get tasks anyway, being the nature of the job? And competitions dont really have a need).

Glad I spoke up though :)
is there any advice you would give to @Chris (http://www.habboxforum.com/member.php?u=55895); on how to effectively manage and expand a forum community

[sex]

There are a few ideas I put forward, which I don't think I can tell members of yet xxMATTGxx; hopefully it does improve the department though!

ideas have been tried over and over for god knows how many years
i think its time to put the nail in the coffin

[Inseriousity.]

Hmmm showing your lack of habbo knowledge as a ex-community GM
There could easily be a Habbox staff Group set up by matt and giving managers admin so they can let their staff in and remove them when they leave. This could replace giving rights in hxhd entrance
its much more easier and less time consuming for everyone...

You're showing your lack of Habbox knowledge here, you should know how slow things like that take. I can guarantee after a few months some manager has forgot all about it and it becomes out of date. See also: Habbox Today, the jobs thing on Habbox, staff lists that some managers put in their staff handbooks etc.

[Sian]

is there any advice you would give to @Chris (http://www.habboxforum.com/member.php?u=55895); on how to effectively manage and expand a forum community

That's a very good question, I would say he should post more (from what I see anyway?) getting involved in the general discussions may help him to see what else the members could enjoy having on the forum. I'm a big fan of intergrating forum community work into the moderation team (I am aware that they welcome members) but more needs to be done, I can't say I personally know what though.

The problem is as many forums as I have managed, Habbox has quite a different community, the hijinks you see on little forums (with posting competitions, referral competitions) may not necessarily go down well, and he is at least keeping an eye on the moderation, on the rules (and changing them when community attitudes change), doing a summary thread after a few changes have been introduced (which Samanfa may been an idea for you to do, ie a monthly newsletter on the forum?), member of the month with the weekly posting thing.

I think what he needs to do, is reach out to the community himself, asking what you guys would enjoy doing to help boost the activity (maybe campaigns and things?)

[Chris]

Kyle; Some answers to your questions for the forum department.

- incentive systems for staff. Are they working as intended? Do they need tweaking?

We don't have one in the moderation department but I've gathered some good ideas from Despect; and hope to have a suitable one in place soon.

- fresh meat. ensure that managers are aware that they won't be in their position for life so use bonding sessions etc to properly groom (not in the moh sense) the younger members into management material.

The super moderators are already up for the job should I drop dead, so no worries there.

- achievements system. an idea presented by mike that has so much potential. look into it. thoroughly.

As in to replace the awards system?

- plan of action. manifesto. whatever you want to call it - we'd love it if you presented one. 'working on stuff behind the scenes' is just not going to cut it anymore. tell us what you're working on. reassure us.

We have an event that is being planned as we speak. I'm not going to tell everyone exactly what it is but I will say that we hope to run it sometime this month.

[sex]

Kyle; Some answers to your questions for the forum department.

- incentive systems for staff. Are they working as intended? Do they need tweaking?

We don't have one in the moderation department but I've gathered some good ideas from Despect; and hope to have a suitable one in place soon.

- fresh meat. ensure that managers are aware that they won't be in their position for life so use bonding sessions etc to properly groom (not in the moh sense) the younger members into management material.

The super moderators are already up for the job should I drop dead, so no worries there.

- achievements system. an idea presented by mike that has so much potential. look into it. thoroughly.

As in to replace the awards system?

- plan of action. manifesto. whatever you want to call it - we'd love it if you presented one. 'working on stuff behind the scenes' is just not going to cut it anymore. tell us what you're working on. reassure us.

We have an event that is being planned as we speak. I'm not going to tell everyone exactly what it is but I will say that we hope to run it sometime this month.

what about you not posting in threads other than boring news threads with "great" or threads by xxmattgx. i never seen you being normal and having convo with users like most people do on the forum that doesnt seem forced/awkward. maybe work on that!

[Chris]

what about you not posting in threads other than boring news threads with "great" or threads by xxmattgx. i never seen you being normal and having convo with users like most people do on the forum that doesnt seem forced/awkward. maybe work on that!

I'm not going to force myself to post in threads which don't interest me.

[sex]

I'm not going to force myself to post in threads which don't interest me.

nothing seems to interest you then lol
maybe join a forum you find more interesting?? :D

[Kyle]

I'm not going to force myself to post in threads which don't interest me.
Terrible attitude

terrible terrible terrible

words cannot

i cannot

[Chris]

nothing seems to interest you then lol
maybe join a forum you find more interesting?? :D

I'm not obliged to post in every thread on the forum. I'm a member of the forum like any other, I decide what threads I post in just as you and everybody else does.

[sex]

Looking through your posts chris the only thing you seem to post about is rules and feedback....... you don't interact at all unless its somthing posted by matt??? dont you have enough brownie points as it is. i know you want to be a AGM one day but no one will want one who doesnt care about community and i doubt anyone could care about it less than you do

[Samantha]

I'll try go over stuff more if they haven't been brought up as much.

Yeah the Stickies are mandatory, they've actually come in handy and I see most hosts refer to them - this can be done more, which I'm sure it will be!
For the DJ competitions I agree, although the radio has been getting more listeners it'd be great to see more, but less if that makes sense; more competitions with smaller goal posts etc. however, I have full faith in the management for HxL and I'm sure they won't let it happen again. They always come to me with ideas and the brains are amazing. However, I do agree about the point at hand.
Unique events is something I can't stress more, they've become more apparent since Lewis took over and an idea I gave him was basically staff bonding in the form of what they do. Create a thread, indicating that it's for event ideas that may or may not be there yet due to whatever reason aims/names etc. and the staff can discuss, work out the kinks and come up with something as a team to bring even more unique events. I fully agree that if there's something new we'll get more players, but it's nice having a mix too.
The reward systems are SOTM and anything else upto the department, when I was in Rare Values, me and Will would send the staff of the week a gift, and I saw Empired; mention it too, I think that's a great idea and it could be done by GM/seniors/management etc. if they've shown how good of a staff member they are by dedication, commitment and such.
Looking at the screenshots AFKing needs to be stamped down on, I mean other staff are in the desk there so even they could bring it up - I understand friendship and all that, but at the end of the day they're breaking a rule. This may be brought up in the monthly report for them if I see this is becoming a problem too.
Having all staff behind the desk might be messy if they are all required rights too - they would require rights in the staff entrance as a minimum, but Jin; has brought up some ideas for the Help Desk which would be great to trial first.
Also, final note I do agree about activity, mine hasn't been the best for posting and I do believe that you can't expect someone to join in as much if you don't and this comes from all the senior staff before the actual staff. However, it should always be implied and I believe it is in the staff forums (don't quote me on that though I'll look).

[sex]

I'm not obliged to post in every thread on the forum. I'm a member of the forum like any other, I decide what threads I post in just as you and everybody else does.

I never said you were??????????????? where did i say that
im only asking you to engage with the community since you are the forum community leader/manager lol

[Chris]

Looking through your posts chris the only thing you seem to post about is rules and feedback....... you don't interact at all unless its somthing posted by matt??? dont you have enough brownie points as it is. i know you want to be a AGM one day but no one will want one who doesnt care about community and i doubt anyone could care about it less than you do

A lot of my posts are based in feedback because it's my job to take feedback about forum issues and resolve them.


I never said you were??????????????? where did i say that
im only asking you to engage with the community since you are the forum community leader/manager lol

I do post in other threads and engage, just not every single one.

[lemons]

please let me be hxhd staff

[sex]

A lot of my posts are based in feedback because it's my job to take feedback about forum issues and resolve them.



I do post in other threads and engage, just not every single one.

mmm not really a lot of your posts seem to be the same "great" "awesome" "cool"
its like you have a list of words/phrase and just choose at random

[Kyle]

engagement is not about posting in places where you don't want to, it's about wanting to be part of it all and making others want to be part of it. if there is no suitable place for you to post, make one. discuss anything is a good place to start. we don't all love airplanes but I am sure you can find a more general conversation topic.

really interested to see the changes jin has been discussing. saw him talking about it last week and didn't really give much thought to it. thought it was a joke tbh lol
http://puu.sh/71j7Z

please don't just reply to my original post though, have a look at the discussion within the thread as other members have raised some brilliant and very valid points.

[Samantha]

engagement is not about posting in places where you don't want to, it's about wanting to be part of it all and making others want to be part of it. if there is no suitable place for you to post, make one. discuss anything is a good place to start. we don't all love airplanes but I am sure you can find a more general conversation topic.

really interested to see the changes jin has been discussing. saw him talking about it last week and didn't really give much thought to it. thought it was a joke tbh lol
http://puu.sh/71j7Z

please don't just reply to my original post though, have a look at the discussion within the thread as other members have raised some brilliant and very valid points.

I'll get to them, I was just looking at the first page mainly, but I'll look more after I've done investigating :).

[Ms.Aquamarine]

I'm also working on getting more members of HxF and ex-HxHD staff to come (back) to work in HxHD because we've found these people are much more likely to stay in the long term.


We've been focusing on trialists at the moment and trying to get the department as big as we can but I'll talk to Sloths; Cassiieee; and zebbadi; about coming up with a list of things that we can work towards over the next month or two.

There's something I'd like to touch on here. The department does not have to be big in order to get good ol' HxHD active! I remember MarkyPee telling me, when I was manager, about a time they was less than 10-12 HxHD staff members working behind the desk. I also looked around in past HxHD threads to see how they were able to keep the desk active and you know what? It took a lot of motivation, determination, and effort from each staff member. I remember posting in a HxHD report that if that small amount of HxHD staff members at the time can do it - why can't we? No department is perfect and that's okay, but it takes everyone in a department to make improvements in a certain area(s)! You and Sophie are dedicated managers so continue to use that dedication in order to give HxHD a boost. :)

Also, if they (member of Habbox Forum/Ex-Help Desk Staff) stay long term, make sure they are definitely putting in effort and trying their absolute best. :)

One more thing! Looking through this thread I have noticed comments about staff members being AFK behind the desk. Is the AFK reminders and warning system still in place?

[Chris]

mmm not really a lot of your posts seem to be the same "great" "awesome" "cool"
its like you have a list of words/phrase and just choose at random

Well looking through my posts I can't see any like that and as far as I can remember I haven't make any one word replies to any threads.

Anyway this thread isn't about my posting habits, but I am very sorry if you don't like where or how often I post.

[Empired]

There's something I'd like to touch on here. The department does not have to be big in order to get good ol' HxHD active! I remember MarkyPee telling me, when I was manager, about a time they was less than 10-12 HxHD staff members working behind the desk. I also looked around in past HxHD threads to see how they were able to keep the desk active and you know what? It took a lot of motivation, determination, and effort from each staff member. I remember posting in a HxHD report that if that small amount of HxHD staff members at the time can do it - why can't we? No department is perfect and that's okay, but it takes everyone in a department to make improvements in a certain area(s)! You and Sophie are dedicated managers so continue to use that dedication in order to give HxHD a boost. :)

Also, if they (member of Habbox Forum/Ex-Help Desk Staff) stay long term, make sure they are definitely putting in effort and trying their absolute best. :)

One more thing! Looking through this thread I have noticed comments about staff members being AFK behind the desk. Is the AFK reminders and warning system still in place?
Yes it is! We'll still warn people whenever we're sent more than one screenie of someone sleeping, but we both know everyone sleeps every now and again by accident, especially when the Help Desk is particularly empty.

[lemons]

PLEASE MAKE ME HXHD STAFF!

[Kyle]

Well looking through my posts I can't see any like that and as far as I can remember I haven't make any one word replies to any threads.

Anyway this thread isn't about my posting habits, but I am very sorry if you don't like where or how often I post.
Hmm, I would say it kind of is. The foremost topic of discussion I raised in the OP was engagement with users. Your posting habits leave a lot to be desired and it appears that you 'have no interest' in your userbase. You are accountable just as much as samanfa. atm you're acting as an admin and not a forum manager, you two need to collaborate in order to sustain our community.

[sex]

Well looking through my posts I can't see any like that and as far as I can remember I haven't make any one word replies to any threads.

Anyway this thread isn't about my posting habits, but I am very sorry if you don't like where or how often I post.
*REMOVED*
not your post habits
the only interaction you're capable of is when you want something (ie: forum manager position)

Edited by iPhil (Forum Super Moderator): Please do not be rude to other members, thanks!

[lemons]

make me hxhd staff?

[cornbix]

Wow. That is repulsive, you need to grow up posting vulgar insults like that on here.

Absolutely vile.


REMOVED
not your post habits
the only interaction you're capable of is when you want something (ie: forum manager position)

[Chris]

Hmm, I would say it kind of is. The foremost topic of discussion I raised in the OP was engagement with users. Your posting habits leave a lot to be desired and it appears that you 'have no interest' in your userbase. You are accountable just as much as samanfa. atm you're acting as an admin and not a forum manager, you two need to collaborate in order to sustain our community.

Wait so you think that if I make more posts it's going to solve Habbox's problems?


make me hxhd staff?

Stop posting the same thing every 5 minutes.

[Yawn]

this turned nasty FAST

http://abload.de/img/nickirunczuvw.gif

[Kyle]

Okay I'm done discussing matters with somebody so narrow minded. Cannot believe you don't think that the interaction from a forum manager is important to te userbase. I am actually dumbfounded.

Let's move on, shall we? What are our thoughts on big (seasonal and otherwise) habbox events? I really loved the retro week and Olympics 2012 concept of teams of 3 definitely a format that should be reconsidered


~~from phone

[Chris]

Okay I'm done discussing matters with somebody so narrow minded. Cannot believe you don't think that the interaction from a forum manager is important to te userbase. I am actually dumbfounded.

Let's move on, shall we? What are our thoughts on big (seasonal and otherwise) habbox events? I really loved the retro week and Olympics 2012 concept of teams of 3 definitely a format that should be reconsidered


~~from phone

Well you make it sound like my posts are the answer to Habbox's prayers. I know myself that I post around the forum enough, and to be honest I would rather spend time working to bring events to the forum and resolving other important feedback issues than making forced posts in threads that do not interest me.

[Inseriousity.]

lol olympics 2012 during a mute, that was interesting although the mute probs made it more fun.
I would definitely say we need more big events. The norm seems to be to wait for the seasonal events then do some sort of maze or quest which then just sort of blends together with all the other departments doing their thing. It really makes a department stand out when they do an event outside of the seasonal events.

It's good the forum is doing a big event soon, I do wonder whether it's an idea Chris worked on himself or whether he's recycled an old idea/gone along with an idea by someone else. I think if there is anything to critique Chris on, it's the lack of creativity with forum events. I don't even recall when the last one was.

[Chris]

lol olympics 2012 during a mute, that was interesting although the mute probs made it more fun.
I would definitely say we need more big events. The norm seems to be to wait for the seasonal events then do some sort of maze or quest which then just sort of blends together with all the other departments doing their thing. It really makes a department stand out when they do an event outside of the seasonal events.

It's good the forum is doing a big event soon, I do wonder whether it's an idea Chris worked on himself or whether he's recycled an old idea/gone along with an idea by someone else. I think if there is anything to critique Chris on, it's the lack of creativity with forum events. I don't even recall when the last one was.

Err excuse me, go back and look at the Halloween & Xmas events the forum put on along with the events and content departments.

[wixard]

Well you make it sound like my posts are the answer to Habbox's prayers. I know myself that I post around the forum enough, and to be honest I would rather spend time working to bring events to the forum and resolving other important feedback issues than making forced posts in threads that do not interest me.

https://31.media.tumblr.com/bf1b903b6628aba10a35bfdc60e0be8a/tumblr_inline_mglpirupXd1ro2d43.gif

Inseriousity; whats the big event

[Inseriousity.]

Was it a maze

[FlyingJesus]

As I was a bit vague in 'behind the scenes' I am currently working on the following:

Reforming the News Department - I created a thread and discussed with Matt about the current state and how we can improve it for everyone.
Writing community department monthly reports - 1/5 done, the others being written.
Sending out awards trophies (apologise for the delay on this, I was getting PMs about this still a few days ago). They should be out in the next couple of days.
Organising Easter Eggstravaganza (mainly community based, thinking of prizes ideas etc.)
Taking notes from the fansite meeting and creating an event set to the theme.

What a lovely list of things you haven't done

[sex]

Err excuse me, go back and look at the Halloween & Xmas events the forum put on along with the events and content departments.

I think you kinda just proved his point about recycling old ideas / doing events that are boring and no one remembers. + waiting for all the other departments to do something rather than do something on your own out of the normal seasonal routine

[Chris]

Was it a maze

It was an event that required both Habbo and the forum. Go back and look.

[Samantha]

What a lovely list of things you haven't done

That's why they're things I am currently working on :rolleyes:.


As I was a bit vague in 'behind the scenes' I am currently working on the following:

Reforming the News Department - I created a thread and discussed with Matt about the current state and how we can improve it for everyone.
Writing community department monthly reports - 1/5 done, the others being written.
Sending out awards trophies (apologise for the delay on this, I was getting PMs about this still a few days ago). They should be out in the next couple of days.
Organising Easter Eggstravaganza (mainly community based, thinking of prizes ideas etc.)
Taking notes from the fansite meeting and creating an event set to the theme.

[Inseriousity.]

Okay I'll rephrase then, was it an event that included items hidden round the forum/a maze.

[Kardan]

I liked the Mole.

[wixard]

ok ignore me *REMOVED*

can someone tell me what the 'big event' coming is

Edited by e5 (Forum Moderator) - Please don't be rude towards other members and post comments which could cause an argument, thanks!

[sex]

ok ignore me *REMOVED*

can someone tell me what the 'big event' coming is

its a secret lol

[Inseriousity.]

LOL i dont know what the forum event is, he never said.

[Samantha]

ok ignore me *REMOVED*

can someone tell me what the 'big event' coming is

Who was this aimed at?

[Phil]

ok ignore me *REMOVED*

can someone tell me what the 'big event' coming is

You know that nobody is going to tell you that :P It should be announced sometime next week. :)

[FlyingJesus]

That's why they're things I am currently working on :rolleyes:.

Ok so what is there that you've actually done


can someone tell me what the 'big event' coming is

Maybe we're finally going to celebrate the 10th anniversary

[xxMATTGxx]

Achievement System

I would like to raise some questions/points in regards of the achievement system you would like to see that has a similar style to how games such as Runescape work. At this present time we have "Awards" and "Tokens" - The awards just give you a badge on the forum and nothing else. There is no connection to the tokens or a point system.

But in games like runescape (I've never played but played similar games) once you have completed an achievement you would gain some sort of XP that would get you closer to the next level. Now we would be able to do that if we combined the tokens system into it as well. This is only an example so don't shoot me down for this crap example but say one of the achievements was:


Post 5 Threads across HabboxForum


In my head I have it so if the user completes that task, they can go tasks page and say they have completed it. This would be checked to make sure they have and then would be approved. Would we still continue with an award and give X amount of tokens? Or just gain X amount of points to go up the next "level" sort of speak.

Maybe a combination of both depending on the achievement could get you the award badge/icon & X amount of tokens.

Now I think Mike said about starting it from scratch and if we did that, that would mean all the current tokens everyone has gained would be reset to 0 if we went down that route. As I think it would probably be silly to have tokens and another sort of tokens/XP system alongside of it if we didn't use what we already have installed.

[wixard]

Who was this aimed at?


not you x

mike


can someone link me to the page where you see what you can do with your tokens?
cos it's not on the tokens page when you click into it

[Samantha]

Ok so what is there that you've actually done



Maybe we're finally going to celebrate the 10th anniversary

Overall, since I got AGM or in that list?

[Lewis]

Achievement System

I would like to raise some questions/points in regards of the achievement system you would like to see that has a similar style to how games such as Runescape work. At this present time we have "Awards" and "Tokens" - The awards just give you a badge on the forum and nothing else. There is no connection to the tokens or a point system.

But in games like runescape (I've never played but played similar games) once you have completed an achievement you would gain some sort of XP that would get you closer to the next level. Now we would be able to do that if we combined the tokens system into it as well. This is only an example so don't shoot me down for this crap example but say one of the achievements was:


Post 5 Threads across HabboxForum


In my head I have it so if the user completes that task, they can go tasks page and say they have completed it. This would be checked to make sure they have and then would be approved. Would we still continue with an award and give X amount of tokens? Or just gain X amount of points to go up the next "level" sort of speak.

Maybe a combination of both depending on the achievement could get you the award badge/icon & X amount of tokens.

Now I think Mike said about starting it from scratch and if we did that, that would mean all the current tokens everyone has gained would be reset to 0 if we went down that route. As I think it would probably be silly to have tokens and another sort of tokens/XP system alongside of it if we didn't use what we already have installed.


That sounds a lot more interesting and a much better system. I wouldn't mind being reset to zero at all.

[xxMATTGxx]

not you x

mike


can someone link me to the page where you see what you can do with your tokens?
cos it's not on the tokens page when you click into it

As in what you can buy with your tokens? Go to: http://www.habboxforum.com/vbshop.php

[Kyle]

That sounds a lot more interesting and a much better system. I wouldn't mind being reset to zero at all.

I would. Should be retroactive so as to rewar those that have already been loyal to the sites. Posting new threads and wiki articles can add new tokens from the date the system is implemented, earning old rewards can add tokens upon proof and request. Tokens earned from posting are different to hose earns through participation of an achievements initiative so there is absolutely no logical reason to start from scratch



~~from phone

[FlyingJesus]

Overall, since I got AGM or in that list?

As AGM obv since that's what was being discussed. No need to include things like reports since that's just basic details of the job, I'm talking about positive changes that were/are above and beyond the normal management roles that you signed up for since clearly we need someone who's more than just a placeholder

[Inseriousity.]

I would say that I didn't imagine the achievements system like that.Instead of awards/tokens, it'd be tasks/tokens. Completing singular tasks gets you tokens, you can spend in the token shop. Completing a 'set' gets you a bigger reward (credits, VIP). So starting from scratch wouldn't mean you'd have to reset tokens to zero, it'd just mean that everyone would start from the same page. I think the only realistic exception to this can be something like post count but that's more because it'd be a practical nightmare to make a note of everyone's post count when the system started.

[Kardan]

Achievement System

I would like to raise some questions/points in regards of the achievement system you would like to see that has a similar style to how games such as Runescape work. At this present time we have "Awards" and "Tokens" - The awards just give you a badge on the forum and nothing else. There is no connection to the tokens or a point system.

But in games like runescape (I've never played but played similar games) once you have completed an achievement you would gain some sort of XP that would get you closer to the next level. Now we would be able to do that if we combined the tokens system into it as well. This is only an example so don't shoot me down for this crap example but say one of the achievements was:


Post 5 Threads across HabboxForum


In my head I have it so if the user completes that task, they can go tasks page and say they have completed it. This would be checked to make sure they have and then would be approved. Would we still continue with an award and give X amount of tokens? Or just gain X amount of points to go up the next "level" sort of speak.

Maybe a combination of both depending on the achievement could get you the award badge/icon & X amount of tokens.

Now I think Mike said about starting it from scratch and if we did that, that would mean all the current tokens everyone has gained would be reset to 0 if we went down that route. As I think it would probably be silly to have tokens and another sort of tokens/XP system alongside of it if we didn't use what we already have installed.

The way RS works, and the way I imagine working it on the forum is that you would get a small reward for each task, so for the forum it would be tokens, and if the task is harder they would get more tokens. Then when a set of tasks is complete (E.g, all 'Events' tasks or all 'Forum' tasks) they would gain a larger lump sum reward.

I think Kyle Inseriousity. mentioned earlier about a unique user title for completing all tasks, that would work well. Not sure if you could also have something where it shows which task sets you've completed on your userbit as well.

Personally I wouldn't scrap tokens, I would have tokens as a side reward, but instead of having a 'View Awards' on the userbit, simply have a 'Achievements: 34' instead.

[Kyle]

It was mike that mentioned completionist userbar. Matt I think the idea is that awards would be replaced by this


~~from phone

[xxMATTGxx]

The way RS works, and the way I imagine working it on the forum is that you would get a small reward for each task, so for the forum it would be tokens, and if the task is harder they would get more tokens. Then when a set of tasks is complete (E.g, all 'Events' tasks or all 'Forum' tasks) they would gain a larger lump sum reward.

I think Kyle Inseriousity. mentioned earlier about a unique user title for completing all tasks, that would work well. Not sure if you could also have something where it shows which task sets you've completed on your userbit as well.

Personally I wouldn't scrap tokens, I would have tokens as a side reward, but instead of having a 'View Awards' on the userbit, simply have a 'Achievements: 34' instead.


It was mike that mentioned completionist userbar. Matt I think the idea is that awards would be replaced by this


~~from phone

Okay I get you both. I think we would be re-using the awards plugin as it is at the moment but changing it around so it makes more sense with achievements. Unless there's a specific achievements plugin that can work in a similar way. Do you still want images associated with them such as: http://www.habboxforum.com/images/awards/prizes/debates.gif or scrapped with just complete text on the page.

[Inseriousity.]

It might be nice to have a small image representing each one or you could do it so that each set has a distinct image. The Habbox a little H, comps coins etc. If there are 30 tasks a set, 10 in each difficulty, then that's gonna be a lot of achievements for that awards page.

[xxMATTGxx]

It might be nice to have a small image representing each one or you could do it so that each set has a distinct image. The Habbox a little H, comps coins etc. If there are 30 tasks a set, 10 in each difficulty, then that's gonna be a lot of achievements for that awards page.

I'm just trying to think of a better way that users would be able to see them with ease and can easily say they have completed one which can then be approved.

[Samantha]

As AGM obv since that's what was being discussed. No need to include things like reports since that's just basic details of the job, I'm talking about positive changes that were/are above and beyond the normal management roles that you signed up for since clearly we need someone who's more than just a placeholder

At least I do reports lmao, some were shocked when I did :P.

Planned and ran a fansite event.
Helped plan a fansite event with another fansite.
Attend fansite meetings although I'm not an official rep.
Plan awards/run them and help make the room, Laura helped a lot with this so this is borderline.
Helped fund some events ran by departments if they needed it, as opposed to asking higher GM.

A few others that are in completion:

Bringing back official rooms.
Organising HxEE.
Reforming News.

There are some other things, but they'd probably fit into what a manager should already be doing, more off occations when they didn't thus I stepped in or when managers needed to discuss possible changes in the department which I allowed/denied. Not trying to big myself up here, as I know it's not a massive amount, sorry about that!

[Inseriousity.]

Yeah I think using that page is the best way. It'd just need to be advertised properly with new users so they know that it's there and there's something for them to aim for. Looking at the awards page, I'm not sure how/if you can alter it exactly but if it's the same layout used then an image for each seperate task would look more appealing.

[Kyle]

Just had a thought about proposed system. In rs when completing task set you get a stat boosting item or something that gives a special feature. Same can apply to this. Completes all elite forum tasks? +10% tokens when posting aeons forum. That sort I thing you know. Don't know how award system would work in this feature but worth a try I auppose


~~from phone

[sex]

At least I do reports lmao, some were shocked when I did :P.

Planned and ran a fansite event.
Helped plan a fansite event with another fansite.
Attend fansite meetings although I'm not an official rep.
Plan awards/run them and help make the room, Laura helped a lot with this so this is borderline.
Helped fund some events ran by departments if they needed it, as opposed to asking higher GM.

A few others that are in completion:

Bringing back official rooms.
Organising HxEE.
Reforming News.

There are some other things, but they'd probably fit into what a manager should already be doing, more off occations when they didn't thus I stepped in or when managers needed to discuss possible changes in the department which I allowed/denied. Not trying to big myself up here, as I know it's not a massive amount, sorry about that!

you're not allowed count the fansite event!!!!!!!!!!!!!!!!!!!! i remember i did TWO fansite events for habbox (one entirely on my own) and the second i did the majoirty with the help of kirst and dragga on a few rooms!!! and pigperson maybe

but yes im not even staff and i did that for habbox!! it was like x4 the length of the maze you did and done in under 24 hours

[Inseriousity.]

that'd be good too. A little extra reward for completing the set. "Collect 50 rune essence from xxmattgxx everyday" lolol. yeah not sure on the rewards you could go for with that but something could be worked out.

[sex]

the one i did entirely on my own!!!!!!!!!!!!!!!! more thanks than i got from any1 here i think irrc
http://i.imgur.com/qznE9MW.png

[Samantha]

you're not allowed count the fansite event!!!!!!!!!!!!!!!!!!!! i remember i did TWO fansite events for habbox (one entirely on my own) and the second i did the majoirty with the help of kirst and dragga on a few rooms!!! and pigperson maybe

but yes im not even staff and i did that for habbox!! it was like x4 the length of the maze you did and done in under 24 hours

Well, ideally they're usually done by upper management therefore I counted them. However, I was unaware you did the one on your own, that's great and should have been at least credited/thanked for it.

[Inseriousity.]

He was

[sex]

He was

UMMMMMMMM NOT IN A MONETARY FASHION
i was never credited for first 1 :l

[Inseriousity.]

But you did it for the warm and fuzzy feeling inside at helping the community :D

[xxMATTGxx]

Just had a thought about proposed system. In rs when completing task set you get a stat boosting item or something that gives a special feature. Same can apply to this. Completes all elite forum tasks? +10% tokens when posting aeons forum. That sort I thing you know. Don't know how award system would work in this feature but worth a try I auppose


~~from phone


that'd be good too. A little extra reward for completing the set. "Collect 50 rune essence from xxmattgxx everyday" lolol. yeah not sure on the rewards you could go for with that but something could be worked out.

I had a quick look and that is easily possible by the looks of it as you can set it so a specific usergroup can say gain X amount of tokens when posting for example.

[sex]

But you did it for the warm and fuzzy feeling inside at helping the community :D

yes then i was dumped like a hot snot for mk,
BOBBA U ALL

[Kyle]

Any news on a proposed action plan? Would love a formal post about it as am sure others would too


~~from phone

[Inseriousity.]

I did cheekily mention it in my resignation from news manager where he said we'd get one soon but there wouldnt be any details. "Bringing back official rooms.Organising HxEE.Reforming News."Something like this (but hopefully you're all working on a lot more long-term goals than that) where you say the ideas you're working on rather than vague goals like 'increase members.' It'd only really be difficult if you haven't got any ideas you're working on ;)

[Kyle]

We'll his thread has I hope fuelled some enthusiasm for new ideas to ad to the plan. 1 thing could be gettin a new forumanager who Actually cares about their users lmao jk Chris. Whole forum has viewed thread by now. Those who want to add anything please do so, we have managers here all reading it and taking it in. Use the opportunity


~~from phone

[Mr-Trainor]

Stickies in rooms should not be optional imo, but I saw a later post saying they're mandatory anyway so that's good :P

--


In light of this thread, can I ask if you do the whole weekly management/staff reviews shebang? And if so, at least with management, do you then set them weekly tasks? The weekly tasks things should work with departmental staff anyway, with these tasks playing to each person's strengths (which you should hopefully know :P)

disregard this if you do a similar thing, but I honestly think staff would be more willing to go above and beyond if you give them something to do that you know they already enjoy doing.

I remember this used to happen when I was management of News or Rare Values which was then changed to monthly (haven't seen it in a while, not sure what happened). However, I do like the idea of weekly targets moreso than monthly ones (that are in/should be in the reports for managers). For some departments, such as the content ones (except news) and competitions this might not be needed as much as they work on a month basis as opposed to weekly.
I used to do targets in the Monthly Reviews I think, but that was one of the previous times I was in management. I'm not sure what's happened to them tbh, I'd guess they were phased out by the manager who took over. As for staff rewards which was also mentioned, Rare Values doesn't have much really; there was a Top of the Leaderboard reward previously, but there's no leaderboard anymore. The problem is, it's really not plausible getting a rewards system that'll equally reward reporters and furni editors, but I do have an idea for reporters, so I should need to somehow include furni editors in that OR get a separate system for them only :P.

--


why you bothering with news
it should be shut down or moved to a side page of habbox. it doesnt deserve the main page it looks ugly
also jut give it to content to do xx
And Rare Values on the front page :D. But seriously, what would you sugges having on the front page instead :P?

--


Achievement System

I would like to raise some questions/points in regards of the achievement system you would like to see that has a similar style to how games such as Runescape work. At this present time we have "Awards" and "Tokens" - The awards just give you a badge on the forum and nothing else. There is no connection to the tokens or a point system.

But in games like runescape (I've never played but played similar games) once you have completed an achievement you would gain some sort of XP that would get you closer to the next level. Now we would be able to do that if we combined the tokens system into it as well. This is only an example so don't shoot me down for this crap example but say one of the achievements was:


Post 5 Threads across HabboxForum


In my head I have it so if the user completes that task, they can go tasks page and say they have completed it. This would be checked to make sure they have and then would be approved. Would we still continue with an award and give X amount of tokens? Or just gain X amount of points to go up the next "level" sort of speak.

Maybe a combination of both depending on the achievement could get you the award badge/icon & X amount of tokens.

Now I think Mike said about starting it from scratch and if we did that, that would mean all the current tokens everyone has gained would be reset to 0 if we went down that route. As I think it would probably be silly to have tokens and another sort of tokens/XP system alongside of it if we didn't use what we already have installed.

I would say that I didn't imagine the achievements system like that.Instead of awards/tokens, it'd be tasks/tokens. Completing singular tasks gets you tokens, you can spend in the token shop. Completing a 'set' gets you a bigger reward (credits, VIP). So starting from scratch wouldn't mean you'd have to reset tokens to zero, it'd just mean that everyone would start from the same page. I think the only realistic exception to this can be something like post count but that's more because it'd be a practical nightmare to make a note of everyone's post count when the system started.
I think all of the ideas mentioned are really interesting, particularly those on the last few pages. I love the idea of having tasks and I think it'll definitely encourage people to get involved with the community more :D.

[Kardan]

Okay I get you both. I think we would be re-using the awards plugin as it is at the moment but changing it around so it makes more sense with achievements. Unless there's a specific achievements plugin that can work in a similar way. Do you still want images associated with them such as: http://www.habboxforum.com/images/awards/prizes/debates.gif or scrapped with just complete text on the page.

Here's how RS have it

http://www.go-runescape.com/img/how/tasks/taskRequirements.gif
http://img2.wikia.nocookie.net/__cb20120203071402/runescape/images/3/31/Completing_a_task.png

I imagine you would have the icon on the side and then the task information to the right of it, so you would have images associated with them - would mean the current images wouldn't all go to waste and that the graphics department have something to do.

[Chris]

So if we were to use the current award system we could keep the images but alter all of the descriptions to state the requirements and the reward for completing it. Once the user has completed the achievement, they can request it in the usual way so that it then gets checked by myself or Matts. We would need to keep a log of the token rewards that get issued though so that nobody can turn around and say they never received it.

[Kyle]

Umm that's kinda just a poor revamp of an obsolete system rather than introduction of a fresh one. Idk just seems lazy


~~from phone

[Grig]

err it was you like 2 nights ago saying you hadnt been on in a month or something to that tune! i'll see you find she isnt really""!!!!!!!!!!1!!!!!!!!!!!

That wasn't me, no idea who it was :P. Oh well she always has been in the past, so just basing it on this.

[Kardan]

I think the whole request system is what sucks about the current awards system.

If one of the achievements is 'Post 100 times during a single week', then you would already have that data from the posting weekly stats thread. And you would know if someone bought limited edition VIP etc. And surely there's something out there that would automatically give the tokens whenever an achievement was achieved - surely it doesn't have to be done manually.

[Inseriousity.]

I believe the manual admin is unavoidable. I think people would be surprised at how much admin is involved behind the scenes that needs to be done day in, day out for Habbox to run efficiently. I don't think that they'd have to request some awards, if for instance there's a task similar to the 100 posts a week challenge then it'd make sense to just request those awards. But the tasks aren't meant to be strictly professional and maybe some fun ones ("have a singsong that includes at least 5 other people in the spam forum") that would require people to request and say here's the evidence for my task. That is one of the reasons the system stalls all the time: thinking of the tasks and how you're able to get evidence for them.

- - - Updated - - -

I would say the difference between requesting awards and requesting tasks is that with the tasks there's an incentive to get them complete because of the rewards involved.

[Kardan]

You could also combine the Anniversary VIP into the achievement system as well I guess.

[Joshirin]

End of the day, habbo is a game to enjoy, they shouldn't need to slave away all the time.

[Chris]

Umm that's kinda just a poor revamp of an obsolete system rather than introduction of a fresh one. Idk just seems lazy


~~from phone

Well what did you expect? Unless we can find a plugin designed for what we want to do then this is the only alternative I can think of. This approach is far from lazy, it would take a lot of work to go through all the awards to alter them in addition to adding new ones to the system on top of that.


I think the whole request system is what sucks about the current awards system.

If one of the achievements is 'Post 100 times during a single week', then you would already have that data from the posting weekly stats thread. And you would know if someone bought limited edition VIP etc. And surely there's something out there that would automatically give the tokens whenever an achievement was achieved - surely it doesn't have to be done manually.

Unless theres a plugin for it then it would have to be manual. Unless someone was willing to create something for us.

[Inseriousity.]

That is no realistic way of just converting the awards system into an achievement/task system. For starters, awards (and possibly their images) that are for specific events would have to go. It depends on the tasks and I suppose if you really wanted to keep the images you could try think of tasks that fit the images we already have but that seems to be a rather backwards way to do things. Much better to just think of the tasks first and sort out the images later. Yes it'll be hard work to radically overhaul the system like that but the potential benefits would mean the effort put into it isn't just a waste of time/energy.The idea of keeping a log to track people's prizes (similar to how comps do theirs) would definitely keep things running smoother though.

[GommeInc]

I'm sure this has been happening since time immemorial so this does not seem at all surprising. Just admit the Help Desk is pointless and close-up shop, it's been obsolete since whatever update brought out the help pages which were far more informative than what you can fit in a limited amount of characters when talking. Call it a Help Drop-In or Help Lounge so you can still use it as a first port of call for Habbox Services . That way, staff do not need to look like they're employed to sit and bore themselves half to death, which they won't admit is why they're always AFK because it is blatantly a boring thing to do to work in a Help Desk and they've gone AFK to entertain themselves.

[Kyle]

@Chris (http://www.habboxforum.com/member.php?u=55895); What did I expect? Well I expected nothing less from you, to be quite honest. The aggression and laziness is something inherent that comes across in most if not all of your responses to feedback. Rather than properly going through your options you jump to the easiest and quickest but not necessarily the best way of implementing feedback. The proposed changes are ones that need to be thoroughly discussed with other management teams before their inception. Forum achievements/rewards are the only things that at the moment extend to you, so consider what other members of management think before jumping straight in. The reward system will require a complete overhaul to fit achievements and that means that changing a few names of what we already have is just not the way to go.

Community management are where the fate of this system lies. Get them thinking about potential tasks, names for tasks and ideas for realistic rewards for their respective departments. This is not just a forum thing, it's to encourage usage of ALL habbox websites and services and rewarding that appropriately. This had amazing potential for habbox, please don't resort to a half-assed approach. Think it all through carefully and considerately.

I'm sure this has been happening since time immemorial so this does not seem at all surprising. Just admit the Help Desk is pointless and close-up shop, it's been obsolete since whatever update brought out the help pages which were far more informative than what you can fit in a limited amount of characters when talking. Call it a Help Drop-In or Help Lounge so you can still use it as a first port of call for Habbox Services . That way, staff do not need to look like they're employed to sit and bore themselves half to death, which they won't admit is why they're always AFK because it is blatantly a boring thing to do to work in a Help Desk and they've gone AFK to entertain themselves.
disagree that helpdesk is completely obsolute but definitely think looking into the REASONS trailists are not completing their assigned hours is an important place to start.

There have been mentions of hxhd staff getting 30+ hours which is a loooong time, perhaps we could have some feedback from those specific users on the state of help desk? @Cassiieee (http://www.habboxforum.com/member.php?u=96547); @zebbadi (http://www.habboxforum.com/member.php?u=114868); @CrazyLemurs (http://www.habboxforum.com/member.php?u=82631); :Cerys; why are you spending so long in the helpdesk when it's empty 80% of the time? Do you feel that sitting there for longer benefits yourself or anybody else? The 5 hour requirement was added when it was a bustling community hub that everybody visited... now it's only a shell of what it once was and rarely gets more than 10 users, all mute or whispering to one another.
@Shockwave.2CC (http://www.habboxforum.com/member.php?u=53392); you are a silent observer in all of this. what are YOUR thoughts on the help desk? You're there longer than any of us. Is the time spent there by staff of any real use anymore? Would it benefit from any changes?

[Chris]

@Chris (http://www.habboxforum.com/member.php?u=55895); What did I expect? Well I expected nothing less from you, to be quite honest. The aggression and laziness is something inherent that comes across in most if not all of your responses to feedback. Rather than properly going through your options you jump to the easiest and quickest but not necessarily the best way of implementing feedback.

We're already aware of our options and the possibility that it probably wont be possible to find a plugin to fit the job, which is why I made the suggestion to overhaul the current system manually. It isn't lazy and it is by no means the easiest solution. It would take a hell of a lot of time & work to modify and implement every achievement into the system and is far less lazy than an automated system.


The proposed changes are ones that need to be thoroughly discussed with other management teams before their inception. Forum achievements/rewards are the only things that at the moment extend to you, so consider what other members of management think before jumping straight in. The reward system will require a complete overhaul to fit achievements and that means that changing a few names of what we already have is just not the way to go.

Of course it's going to require input from every department. They will eventually need to come up with a range of achievements on their own, but as far as the systems implementation goes that does primarily involve forum management.


Community management are where the fate of this system lies. Get them thinking about potential tasks, names for tasks and ideas for realistic rewards for their respective departments. This is not just a forum thing, it's to encourage usage of ALL habbox websites and services and rewarding that appropriately. This had amazing potential for habbox, please don't resort to a half-assed approach. Think it all through carefully and considerately.

You're absolutely right, but until we have got a suitable system in place there is no point involving all departments. If we ask them to provide us with a list of achievements which end up not being used due to the limitations of the system then it will have been a waste of everyones time. The system will take planning which is what my previous post was about. I am first trying to establish a solution to the possible problem of not having a plugin suitable for the job. While it wouldn't be the most ideal solution to overhaul the awards system, it is still a good alternate solution if we face any problems in finding a way of automating it.

[Kyle]

By suggesting in an earlier post that the current awards should simply be given a more suitable description that would be more suited to this suggestion it came off to me that you were not taking into account the complexities of the system and offered what could be considerd a quick fix. If used correctly then the award plugin is certainly up to the job but that does not mean that current designs can be relied upon to save work. I'm sure that when mike suggested the achievement system he didn't envision it as a cheap rehash of something we've already had experience with.

When I talk about thee community departments , I mean that I think it's extremely important tht you ensure heyre completely on board and prepared to put the work in because, with all due respect to you and the forum department, it's them who're going to be the ones most involved in rolling this out to the public and lack of passion for a product means less enthusiasm when it comes to promoting it.

Since the thread is moving on a little and I know new readers aren't going to read every page, I'd like to take an opportunity to talk about community-management relations central to y original post and ask a few questions Samanfa; Chris; ... And others I cba to tag god it takes so long:

What do you think that your current role requires? Are there any aspects that you feel are lackin (or perceived to be) in your performance? What are your thoughts on presenting a plan of action to the community as a way to reassure ad restore faith?



~~from phone

[Kyle]

above questions now also apply to Phil; but still to Chris;

[Phil]

Kyle;

Obviously I can't say a great deal because I'm in the role about an hour and I have some learning to do so please excuse my short reply.

My main focus at the moment is the Event the the department will be bringing you by the end of this month. I REALLY want to get this out because it's been a while since the forum department has done something this big.

I've been reading this thread since the start but I'm going to go back over the last few pages to take extra note on what everyone has been saying regarding the achievement structure. It's interesting that it has come up because I had an idea for a short event in which goals were set and people met them to get tokens, rep etc. so I'm in full support of the idea. I know it will need a lot of work, just give me a little while to settle in :P

[Samantha]

By suggesting in an earlier post that the current awards should simply be given a more suitable description that would be more suited to this suggestion it came off to me that you were not taking into account the complexities of the system and offered what could be considerd a quick fix. If used correctly then the award plugin is certainly up to the job but that does not mean that current designs can be relied upon to save work. I'm sure that when mike suggested the achievement system he didn't envision it as a cheap rehash of something we've already had experience with.

When I talk about thee community departments , I mean that I think it's extremely important tht you ensure heyre completely on board and prepared to put the work in because, with all due respect to you and the forum department, it's them who're going to be the ones most involved in rolling this out to the public and lack of passion for a product means less enthusiasm when it comes to promoting it.

Since the thread is moving on a little and I know new readers aren't going to read every page, I'd like to take an opportunity to talk about community-management relations central to y original post and ask a few questions Samanfa; Chris; ... And others I cba to tag god it takes so long:

What do you think that your current role requires? Are there any aspects that you feel are lackin (or perceived to be) in your performance? What are your thoughts on presenting a plan of action to the community as a way to reassure ad restore faith?



~~from phone

My role:

- Run the Habbox Lottery
- Think of ideas (and listen to any the management/staff have) about improving my departments; this can include expanding over to the content departments too and trying to think of ways to improve their productivity.
- Plan bigger Habbox events to bring new members to Habbox, this can include HxEE and HxSS as annual events, but also any that we/I see fit over the course of the year - i.e. Christmas/Valentines/Hx24 etc.
In addition to the point above I need to come up with ideas on how to improve traffic to the site and gain and keep new members to the forum and other sites.
- Be able to talk to all the managers of community departments and content ones if it fits, also be able to contact and be in contact with the other members of the GM team over the forum/Habbo/Skype or other means.
- Be active on all the Habbox sites as well as posting around the forum and being on Habbo as much as possible.

Additional things I expect myself to do:

- Host Habbox Events when it's possible and also DJ if I have the time (lacking experience on this currently).
- Help fund department events if they need it, or ask if I need the funding myself from higher staff such as Matt or Jin.
- Ensure staffing isn't an issue and if anything slips under the radar in a department then rectify it - i.e. dismissing/demoting staff without prior warning (or with warnings if the case may be) if they're not pulling their weight. This includes if they don't abide by the activity policy Habbox has in place which requires you to be active in your department throughout the week (if this makes sense).
- Resolve any issues alongside the help of the AGM (Staff) if arguements or the like occur and also contact management about their activity if it's needed.

Currently, the main problem I have is my activity - I should work 16 hours per week (always end up with 20 or more). However, I have since been given fixed times at work (instead of being on the rota until 6, but having to work until 8 on some occasions). So, the activity will definitely improve if it hasn't already (a steady process, but it is improving). I need to post more too, that's another flaw I currently have as I should be setting an example!

Hopefully that answers your questions.

[Inseriousity.]

If you do the achievements system you don't start it off slowly, it needs to be released with a bang with all the sets, tasks and rewards available. It is definitely not the job of the forum manager, this project would need to be headed by AGM Community. Here is how you'd do it:

- Set a deadline telling managers they need to list everything a user can do in their departments formally.
- Use those lists to construct the formal tasks (post 5 times etc)
- Get together with management to construct the less formal tasks that involve teamwork or just a bit of fun.
- Work out which tasks are easy, medium, hard in each set.
- Work out the rewards system.
- Work out a system for the admin, behind the scenes work that would need to be involved: evidence of achievement, logs etc.
- Organise the graphics that'd be needed.
- Only then really would the forum manager need to get involved by doing the admin work to the awards plugin.
- Release, sit back and enjoy all the extra admin you've had to give yourself but it'll all be worth it.

Now that I've practically spelt it out, will we see some progress on this? If things don't work out as planned, you have the perfect excuse of it being a completely radical new system that no other fansite has tried before. Of course there'll be teething problems but these kinks can be ironed out later if needed.

[GommeInc]

that helpdesk is completely obsolute but definitely think looking into the REASONS trailists are not completing their assigned hours is an important place to start.
Because it's excessively boring and ruins the Habbo and Habbox experience? It's been a problem for years, the Help Desk is not as good as it once was because there is no need for a help desk - they're glorified lounges where people sit behind a bar and role play "work". Remove the bar and you've got an instantly better room as it places no burden on trialists boring themselves to death being forced to look like they're working. Turn it into a Help Centre or Help Lounge. The desk bit is completely unnecessary.

[Absently]

When I was staff behind the desk it was incredibly boring, most of the time it'd be quiet and really not that many come for help, some days there would be quite a few but I've found a lot of people who aren't staff would help instead. I used to get quite high hours but that was only because I was competitive lol and most of the time I had a tv show playing the whole time I sat there and would just click the other side of the desk every few minutes so I wouldn't fall asleep. What I like about the help desk was the social aspect, so I agree with it being a lounge completely. I think that with it becoming a lounge add the word help in there so that if someone comes in they can ask just the regular members as a lot of regular members are long time players and would be able to help anyway. There should be mods who just moderate the room making sure everyone is abiding with the habbo way and that's about it.

[Empired]

When I was staff behind the desk it was incredibly boring, most of the time it'd be quiet and really not that many come for help, some days there would be quite a few but I've found a lot of people who aren't staff would help instead. I used to get quite high hours but that was only because I was competitive lol and most of the time I had a tv show playing the whole time I sat there and would just click the other side of the desk every few minutes so I wouldn't fall asleep. What I like about the help desk was the social aspect, so I agree with it being a lounge completely. I think that with it becoming a lounge add the word help in there so that if someone comes in they can ask just the regular members as a lot of regular members are long time players and would be able to help anyway. There should be mods who just moderate the room making sure everyone is abiding with the habbo way and that's about it.
I have to say, I do agree with this. The Help feature on the Hotel is much easier for users to use than having to come and find a room. It would be easier to turn it into a lounge but not lose the help aspect entirely. Plus then there wouldn't need to be nearly as many staff in the Help Desk department (or whatever it would be called).

[Chris]

Kyle; I can't say a lot at the moment as I'm just getting to grips with the role, but I've currently got 2 ideas that I think all staff members will appreciate. In addition to my plans, you will see my presence on Habbo increased and you'll be able to find me in the help desk, habboxlive party rooms and events in the evening.

Thats all I have to say for now, if you have anymore specific questions then I'll try my best to answer them.



If you do the achievements system you don't start it off slowly, it needs to be released with a bang with all the sets, tasks and rewards available. It is definitely not the job of the forum manager, this project would need to be headed by AGM Community. Here is how you'd do it:

- Set a deadline telling managers they need to list everything a user can do in their departments formally.
- Use those lists to construct the formal tasks (post 5 times etc)
- Get together with management to construct the less formal tasks that involve teamwork or just a bit of fun.
- Work out which tasks are easy, medium, hard in each set.
- Work out the rewards system.
- Work out a system for the admin, behind the scenes work that would need to be involved: evidence of achievement, logs etc.
- Organise the graphics that'd be needed.
- Only then really would the forum manager need to get involved by doing the admin work to the awards plugin.
- Release, sit back and enjoy all the extra admin you've had to give yourself but it'll all be worth it.

Now that I've practically spelt it out, will we see some progress on this? If things don't work out as planned, you have the perfect excuse of it being a completely radical new system that no other fansite has tried before. Of course there'll be teething problems but these kinks can be ironed out later if needed.

I keep saying this, but it's pointless in us doing any of that planning without first devising a system that we're confident will work. Once we have a system in place THEN we start the planning you just mentioned.

[Inseriousity.]

That's the excuse that stopped me doing it though. I'm not really sure what the issue is with the system mentioned so if you'd like to clarify what your current concerns are that might move the discussion forward.

Matt said the awards plugin could be revamped to adapt to this.
It seems fairly straightforward to me, you ditch the awards that won't fit anymore, you revamp the ones that can still work but to do this you'd need to do all the prior planning I mentioned and actually y'know have some tasks. Instead of 'forum-based awards', that would be the name of each 'set' (I'm not sure if it's possible to then have subcategories within categories but if that's not possible, a thread explaining the easy/medium/hard would suffice). Each task will have different criteria to prove you've done it (screenies, links to threads, checking admin cp) but to do this you'd need to do the prior planning I mentioned and actually y'know have some tasks.

yes it would need to be done manually (I believe people saying some automatic system were more about hoping rather than expecting it). I do not know how award requests work but if it's possible to link them up to a subforum (the features request subforum in management forum would be a good place for this), perhaps managers could share the workload involved rather than having forum/features do it all. Again though this all depends on the tasks. If you actually work out what they are, you could work it so that evidence collected can be done by a wide range of people (for instance, 'win a comp', well comps mgmt could request that it's added themselves, wouldn't need phil or matts).

Get the tasks sorted out and you might have a better understanding of building a system rather than trying to build a system for a hypothetical scenario.

In short: a thread with all the details, awards plugin, lots of admin. job done.

[Kyle]

Because it's excessively boring and ruins the Habbo and Habbox experience? It's been a problem for years, the Help Desk is not as good as it once was because there is no need for a help desk - they're glorified lounges where people sit behind a bar and role play "work". Remove the bar and you've got an instantly better room as it places no burden on trialists boring themselves to death being forced to look like they're working. Turn it into a Help Centre or Help Lounge. The desk bit is completely unnecessary.
When I say looking into reasons people are not completing assigned hours I mean asking individuals themselves rather than imposing our own reasons - however right they may be! - onto them, and seeing what can actually be done to improve the areas that allowed these reasons to come about before offering a radical solution like a complete revamp. Not saying I don't agree, just feel that it's important to get the opinions of those actually involved as well as an outsider perspective. Quite disappointed that none of current hxhd staff aside from the manager seem to have piped up in response to this issue as any change would change (or potentially remove) their role and I'd like to see how that effects their dedication to habbox. Gotta look at wider effects before you employ radical change like this.


When I was staff behind the desk it was incredibly boring, most of the time it'd be quiet and really not that many come for help, some days there would be quite a few but I've found a lot of people who aren't staff would help instead. I used to get quite high hours but that was only because I was competitive lol and most of the time I had a tv show playing the whole time I sat there and would just click the other side of the desk every few minutes so I wouldn't fall asleep. What I like about the help desk was the social aspect, so I agree with it being a lounge completely. I think that with it becoming a lounge add the word help in there so that if someone comes in they can ask just the regular members as a lot of regular members are long time players and would be able to help anyway. There should be mods who just moderate the room making sure everyone is abiding with the habbo way and that's about it.
Feel relatively the same about completing hours. As someone tied for most hours spent behind desk in any given week I feel it is my right to point out that excessive hours are not necessarily for the love of helping others and mostly it's just because of the leaderboard. Which makes me think, aside from regulating staff activity which could be done in different ways, what is the use of the min. requirement, and why are current staff still surpassing it every week aside from the leaderboard aspect. I see in many feedback threads that ex staff often take a cynical outlook on the helpdesk and its role at habbox and would really really like to see the view of those that actually appear to enjoy spending time there and ask them why. No response thus far though.

Please if you are actually literate and helpdesk staff currently this is the time to jump in and secure your future at habbox and defend your position/offer tweaks that you think could improve it.
@.:!faye!:. (http://www.habboxforum.com/member.php?u=119285); @:Cerys (http://www.habboxforum.com/member.php?u=75591); @anything-9 (http://www.habboxforum.com/member.php?u=119283); @Cassiieee (http://www.habboxforum.com/member.php?u=96547); @CrazyLemurs (http://www.habboxforum.com/member.php?u=82631); @Dragga (http://www.habboxforum.com/member.php?u=104290); @iAbby,. (http://www.habboxforum.com/member.php?u=119033); @lRhyss (http://www.habboxforum.com/member.php?u=74041); @taylovesoreo (http://www.habboxforum.com/member.php?u=105866); @TheJokerEffect (http://www.habboxforum.com/member.php?u=117627); @zebbadi (http://www.habboxforum.com/member.php?u=114868);


I have to say, I do agree with this. The Help feature on the Hotel is much easier for users to use than having to come and find a room. It would be easier to turn it into a lounge but not lose the help aspect entirely. Plus then there wouldn't need to be nearly as many staff in the Help Desk department (or whatever it would be called).
and @Sloths (http://www.habboxforum.com/member.php?u=56799); as well as those mentioned above^

What are your thoughts on GommeInc's idea of removing the desk aspect of the room completely? Would helpdesk staff really still have a place at habbox, surely the moderation could be done by department managers? Would people even visit a 'lounge' if there are events and DJ parties to attend? The timetable would ideally be full of events, so will people have time for a lounge aside from the times where events aren't being hosted? What is the current purpose of the helpdesk and what would its future role be?

[CrazyLemurs]

Hi kyle x
I definitely think the entire department puts too much emphasis on how many hours you do a week
I'm attentive, helpful and willing and I participate in department activities but only do 6-8 hours each week, which becomes completely ignored because some staff regularly reach 15+ hours
In no way does that make them better staff, because they are not necessarily completing good work either because they're not practicing good conduct or there is nobody to help. What good is a helpdesk with 3 staff and no people needing help?
I purposely try and enter the desk only when there are no other staff behind, so that my full capacity is used

I still notice staff who completely ignore the basic aspects of being staff, such as being willing to help or remaining non-zzz when behind the desk, but it's not my place to mention them anymore
Kyle;


I'm currently on my iPhone if you are seeing this message. Pretend like you care xx

[Tyler]

The event room stickes are optional. But i do use them because people do ask.

[CrazyLemurs]

And just noticed something placed a little higher up in your reply, Kyle:
The reason I personally haven't responded is I don't see it as my place to talk for anyone else anymore since demotion, something I tend to do either way, and I'm sure a lot of our current staff are either too new to truly have an opinion or simply can't be bothered to participate


I'm currently on my iPhone if you are seeing this message. Pretend like you care xx

[Sian]

A step forward a feel would be appropriate (if kept as a helpdesk) would be to structure an advertising plan, create help sessions (much like the infibus days?) And allow management specific days to come in, discuss their department and advertise it.

Please make me help desk staff :p

[Kyle]

Hi kyle x
I definitely think the entire department puts too much emphasis on how many hours you do a week
I'm attentive, helpful and willing and I participate in department activities but only do 6-8 hours each week, which becomes completely ignored because some staff regularly reach 15+ hours
In no way does that make them better staff, because they are not necessarily completing good work either because they're not practicing good conduct or there is nobody to help. What good is a helpdesk with 3 staff and no people needing help?
I purposely try and enter the desk only when there are no other staff behind, so that my full capacity is used

I still notice staff who completely ignore the basic aspects of being staff, such as being willing to help or remaining non-zzz when behind the desk, but it's not my place to mention them anymore

That work ethic is a good one imo. Absolutely no point in having 5 staff behind desk in an empty room and not rewarding those who choose to sit back when everything is in hand as equally as those who do the same from behind the desk with a RN running. It has been true in the past that staff members that are not as active behind the desk but are infinitely more helpful when they are, or conduct themselves better when they aren't, are effectively ignored in favour of the big names at the top of the board. Without it, though, and without an type of competition, I don't think staff would flourish quite as much or even be motivated to spend any time in the desk at all. Which, in turn, begs the question - if without an incentive to sit behind a desk (being 'better' on leaderboard than others) people are not prepared to spend nearly as much time, is the time they currently spend serving any other purpose than inflating their egos?


And just noticed something placed a little higher up in your reply, Kyle:
The reason I personally haven't responded is I don't see it as my place to talk for anyone else anymore since demotion, something I tend to do either way, and I'm sure a lot of our current staff are either too new to truly have an opinion or simply can't be bothered to participate
You may not be a helpdesk senior but you are still a valued member of the community - as is everybody - and your opinions do matter. If not speaking for others then speak on behalf of yourself. I didn't post this thread to only get responses from those in senior positions, I am trying to act in a way that facilitates discussion between management and all other users staff and non-staff. If you or anybody else feels like it 'isn't your place' to bring some issues then by all means pm them to me and I'll bring them up myself. As tactfully as possible, of course. There is absolutely no use into holding onto gripes you have for the sole purpose of saving face.


A step forward a feel would be appropriate (if kept as a helpdesk) would be to structure an advertising plan, create help sessions (much like the infibus days?) And allow management specific days to come in, discuss their department and advertise it.

Please make me help desk staff :p
These are all good ideas. Emphasising the help aspect of the room is something I hadn't considering before. Always viewed hxhd as a community hub with help as a secondary. Perhaps some of these ideas could be put into practise not only to bring help to the forefront again but as a way for that particular department to actually interact with the community again.

[Kardan]

The event room stickes are optional. But i do use them because people do ask.

Event room stickies are not optional, they are required.

[Zak]

I used to find Habbox Help Desk a cool place to hang when I was online but the immaturity just gets on my nerves now. To be honest most rooms annoy me but I think that's to do with my age..

I remember when I helped with the development of the Habbox Wiki but I wanted to do it when it suited me as I was studying for my degree at the time. The answer was no and I got fired even though my help would have been invaluable - Just looked up the Throne on there and it's still just a morphed version of my original.

Yes help desk staff should be helpful, yes helpful stiki's should be mandatory and staff should be encouraged to be more a part of the community but at the end of the day they give up their time and effort for nothing. I personally find that very commendable and would like to thank all of Habbox staff on the communities behalf.

[Tyler]

Event room stickies are not optional, they are required.

Only the how to play stickie is required.

[CrazyLemurs]

Honestly, Kyle, I think there are at least some members of staff whose aim at Habbox is to be the person with the highest hours; the "best", rather than being the most helpful they can be

It's not the Habbox LMS Desk, it's a HELP desk designed to encourage old and new users alike to feel comfortable with kind, understanding and helpful (basically) moderators

That's some of the reason I think staff who are constantly being rude and confrontational should be dealt with as severely as those lacking hours should. Unfortunately, neither are suitably addressed in my opinion


I'm currently on my iPhone if you are seeing this message. Pretend like you care xx

[Lewis]

Only the how to play stickie is required.

They were required if you were unable to explain it and, due to some people who didn't have the stickies and didn't explain it well, it's been made a rule earlier to always have those stickies in your room :).

[passion]

People saying Habbox should be more like X or more like Z maybe have a point but that isn't what Habbox has traditionally been about. Habbox used to be the best fansite, it is a far cry from that now with maybe 2 or 3 that are more active / used. So there are two things that in my opinion Habbox has to do.

1) Stop trying to copy other fansites. Some have better events, some have a better forum, some have better xyz - so what. Puhekupla has always had better content than Habbox, that doesn't make it a better site. Habbox was the first fansite to make the radio autoplay when you visited habbox.com. At the time it received a lot of criticism, yet a few years on, fansites like HabboHut (where I was admin :P) have all adopted this. It was unthinkable before but now it is unthinkable for it to be any other way. Habbox needs to forget other sites and go back to their own innovations, that was when Habbox was at its finest.

2) Concentrate on your own strengths. Kinda the same as 1. Habbox has the best Habbo section on any fansite. So you need to realise that your community is interested in discussing Habbo, Habbo updates, Habbo staff, inside peaks and what is going to happen with Habbo in the future. Those are just examples. Other fansites don't care about Habbo as much as the 'active' forumers on Habbox seem to. Therefore, you need to think of innovative ideas related to this. Know your audience and give them what they want.

[GoldenMerc]

People saying Habbox should be more like X or more like Z maybe have a point but that isn't what Habbox has traditionally been about. Habbox used to be the best fansite, it is a far cry from that now with maybe 2 or 3 that are more active / used. So there are two things that in my opinion Habbox has to do.

1) Stop trying to copy other fansites. Some have better events, some have a better forum, some have better xyz - so what. Puhekupla has always had better content than Habbox, that doesn't make it a better site. Habbox was the first fansite to make the radio autoplay when you visited habbox.com. At the time it received a lot of criticism, yet a few years on, fansites like HabboHut (where I was admin :P) have all adopted this. It was unthinkable before but now it is unthinkable for it to be any other way. Habbox needs to forget other sites and go back to their own innovations, that was when Habbox was at its finest.

2) Concentrate on your own strengths. Kinda the same as 1. Habbox has the best Habbo section on any fansite. So you need to realise that your community is interested in discussing Habbo, Habbo updates, Habbo staff, inside peaks and what is going to happen with Habbo in the future. Those are just examples. Other fansites don't care about Habbo as much as the 'active' forumers on Habbox seem to. Therefore, you need to think of innovative ideas related to this. Know your audience and give them what they want.

Think your completely wrong here, Habbox has far more non Habbo users than actual Habbo users. Spam's most used forum, Biggest thread is KKK thats (now) in spam. Habbo section is nothing compared to HFFM, that in theory is alot more popular than Habbox. Better managers, better staff, better layout, 55 owners and a extremely young fan base. while Habbox is alot older, I mean GommeInc; is due his pension in the next 6-12 months ;)

[xxMATTGxx]

Think your completely wrong here, Habbox has far more non Habbo users than actual Habbo users. Spam's most used forum, Biggest thread is KKK thats (now) in spam. Habbo section is nothing compared to HFFM, that in theory is alot more popular than Habbox. Better managers, better staff, better layout, 55 owners and a extremely young fan base. while Habbox is alot older, I mean GommeInc; is due his pension in the next 6-12 months ;)

passion; has a point - If you visit the other fansites that have forums then Habbox is one of the few that still has a whole section dedicated it to it with a number of forums for different topics relating to Habbo itself. I'm not sure what you are comparing fully though :P

[iAbby,.]

As I have only just started at the help desk, I haven't had time to settle in yet but from what I have gathered the people who come to the helpdesk don't often come for help. They normally attend because there is not event being hosted however you do sometimes get those people who do want genuine help.
I do not believe that the desk aspect should be lost completely because some people enjoy doing their hours like I do.
The minimum is there to motivate you to do the hours required and I think if you turned it into a lounge it would be quite strange as the help desk is sort of the main room and if people want to go to a lounge they can attend a different one but they want to come to the habbox one because the name is welcoming because it says 'HxHD' so people are aware that it is a place where help is offered if needed but if the title read 'Lounge' people might choose an alternative.
However, I do not understand why there has to be 5 people behind the desk at once. There does not need to be 5 to assist one person. The hours are okay but people who do 16 hours might be sat there and not offering help or/and there is nobody to help so they are not completing their job fully.
People who do 6 hours and are offering help when needed don't get the respect they deserve. Their hours may not be many but at least they are doing their job.

I am currently HxHD staff and thought I would offer my opinion.

- - - Updated - - -

However if you do decide to convert it to a lounge it needs to be moderated as people can still be unfair within the help lounge or whatever :)

[sex]

Think your completely wrong here, Habbox has far more non Habbo users than actual Habbo users. Spam's most used forum, Biggest thread is KKK thats (now) in spam. Habbo section is nothing compared to HFFM, that in theory is alot more popular than Habbox. Better managers, better staff, better layout, 55 owners and a extremely young fan base. while Habbox is alot older, I mean GommeInc; is due his pension in the next 6-12 months ;)

SPAM IS DEAD. Habbo section by far attracted more of a diverse userbase and is the main reason people stop lurking and start registering and posting. Why are you bringing up the KKK its dead... lol

[Kyle]

most posts does not necessarily mean most active. habbo community RIGHT NOW at habbox is bustling and the only place that seems to actually be growing.

[passion]

@passion (http://www.habboxforum.com/member.php?u=48833); has a point - If you visit the other fansites that have forums then Habbox is one of the few that still has a whole section dedicated it to it with a number of forums for different topics relating to Habbo itself. I'm not sure what you are comparing fully though :P

Yeah, definitely. If you compare non-habbo sections on here and other sites than Habbox is behind on number of threads/posts/active users but there is not one fansite that exists that has the Habbo section that Habbox has. It is something you need to try and expand, there are thousands of people who love discussing Habbo. My concern (if I was you) would be that people who like discussing Habbo are going to start doing it on group forums so the time to act is now. You need a way to pull Habbo users to Habbox - because when they are here they will see it's the best place to find/discuss new updates/staff/events.

[Empired]

A step forward a feel would be appropriate (if kept as a helpdesk) would be to structure an advertising plan, create help sessions (much like the infibus days?) And allow management specific days to come in, discuss their department and advertise it.

Please make me help desk staff :p
Hey, this is actually a really good idea. I'll talk to some of the Habbox management at the weekend (particularly Events) and see what they think. I have an idea that would fit in really well with this that would *hopefully* add something more to HxHD, rather than just being a Help Desk but I need to talk to Samanfa first :P

Also, sorry it's taken a while for your trial. Recent management changes have made all the trials quite confusing at the moment and I've had a particularly busy week but you should receive a PM at some point over the weekend (hopefully tomorrow)!

[Kyle]

bumping because don't feel some of many issues raised have been taken into account and not going to let thread die until management haven not only acknowledged problems but are working to improve them

was at an event today and got muted without warning for asking what rep and tokens are for benefit of those in room that weren't active habbox members. apparently asking questions that staff may have difficulty with is trolling.
http://puu.sh/7wvk9.png
censored username so i don't get the classic 'pm us and we'll deal with it, dont post in public as it's targetting'. 2 agms and events manager were in room at the time
3 mandatory stickers need to be in every event Mk,;
- what is rep
- what are tokens
- what is the specific warning system for this particular event

also consider a short line or two that hosts can learn that encapsulates the key features of these rewards and justifies offering them as a prize for outside of forum events. "rep is used to show how liked your posts are" does not do that. just be sure to wangle events into there somewhere at least:
http://puu.sh/7tLRE
Despect;
djs still advertising that they must get x amount of listeners in order for any competition at all. stop this please.
http://puu.sh/7wvNn.png
listeners not about the credits, it's quality of dj ;) but credits do draw in listeners and when no competition at all is held because numbers were a few too low, people are demotivated and will not be likely to want to tune in again. compromise. give less away for less listeners, but make sure you give something.

help desk - snq. if help desk staff that have nothing to do with formulating and regulation of questions (i.e. non seniors/manager/host) cannot participate then neither should the assistant general manager of that particular (community) department. does not make logical sense. "i gief my vip 2 ppl aniweyz" is not good enough justification, you are not only preventing people from winning by taking points they could have earned but also taking places away from prize draw. either let hxhd staff enter snq or don't let the agm community. your choice. Samanfa; Empired;

this concludes todays edition of habbox state of affairs. tune in next week

[Empired]

help desk - snq. if help desk staff that have nothing to do with formulating and regulation of questions (i.e. non seniors/manager/host) cannot participate then neither should the assistant general manager of that particular (community) department. does not make logical sense. "i gief my vip 2 ppl aniweyz" is not good enough justification, you are not only preventing people from winning by taking points they could have earned but also taking places away from prize draw. either let hxhd staff enter snq or don't let the agm community. your choice. @Samanfa (http://www.habboxforum.com/member.php?u=68263); @Empired (http://www.habboxforum.com/member.php?u=80588);

this concludes todays edition of habbox state of affairs. tune in next week

Sorry Sam, personally I think you shouldn't be allowed to take part in SNQ for the same reason HxHD staff aren't. It makes too many people suspicious and think we're somehow cheating. Not like you'd be losing out anyway because you give your VIP away :(

[Lewis]

bumping because don't feel some of many issues raised have been taken into account and not going to let thread die until management haven not only acknowledged problems but are working to improve them

was at an event today and got muted without warning for asking what rep and tokens are for benefit of those in room that weren't active habbox members. apparently asking questions that staff may have difficulty with is trolling.
http://puu.sh/7wvk9.png
censored username so i don't get the classic 'pm us and we'll deal with it, dont post in public as it's targetting'. 2 agms and events manager were in room at the time
3 mandatory stickers need to be in every event @Mk, (http://www.habboxforum.com/member.php?u=70869);
- what is rep
- what are tokens
- what is the specific warning system for this particular event

also consider a short line or two that hosts can learn that encapsulates the key features of these rewards and justifies offering them as a prize for outside of forum events. "rep is used to show how liked your posts are" does not do that. just be sure to wangle events into there somewhere at least:
http://puu.sh/7tLRE
@Despect (http://www.habboxforum.com/member.php?u=59633);
djs still advertising that they must get x amount of listeners in order for any competition at all. stop this please.
http://puu.sh/7wvNn.png
listeners not about the credits, it's quality of dj ;) but credits do draw in listeners and when no competition at all is held because numbers were a few too low, people are demotivated and will not be likely to want to tune in again. compromise. give less away for less listeners, but make sure you give something.

help desk - snq. if help desk staff that have nothing to do with formulating and regulation of questions (i.e. non seniors/manager/host) cannot participate then neither should the assistant general manager of that particular (community) department. does not make logical sense. "i gief my vip 2 ppl aniweyz" is not good enough justification, you are not only preventing people from winning by taking points they could have earned but also taking places away from prize draw. either let hxhd staff enter snq or don't let the agm community. your choice. @Samanfa (http://www.habboxforum.com/member.php?u=68263); @Empired (http://www.habboxforum.com/member.php?u=80588);

this concludes todays edition of habbox state of affairs. tune in next week


Hey, I already spoke to the host of that specific event when I was notified what was happening. Apologies for the inconvenience and if it happens again, just say here or send me a PM and consequences will be taken on a higher level.

[Kyle]

Hey, I already spoke to the host of that specific event when I was notified what was happening. Apologies for the inconvenience and if it happens again, just say here or send me a PM and consequences will be taken on a higher level.
host did not have stickies in room and wasn't unable to explain prizes. it's 1 example of a common practise. not posting about my specific treatment, posting to get some answers on the current guidelines of event rooms

what is required in each event room and how is it checked up on.

[Samantha]

The event - I witnessed this, and I believe you'd have seen me inform him of the rules there as well? I as getting complaints on Skype at the time, but it is being dealt with that I know of and Mk,; knows about it.

HabboxLive:

I would suggest a few ways of going about it, I agree that if a competition is considered one should be done regardless of listeners.

- Say you'll do a competition at X listeners for the prize, if you don't get to that amount by quarter to/ten to the hour then consider whether you should drop it down or do a smaller one.
- Have a prize that gets progressively higher as the hour goes on, 20 listeners for 5 Credits/30 for 20 etc. that way at least something is being given out. The positives of this could be that you'll have a competition running throughout the hour and thus will keep listeners tuned in.
- Have a small competition whilst the other one is running.

I think, if they haven't already (a lot of changes in HabboxLive recently, so this might have occurred), but perhaps have a thread about competitions a refresher as such that gives staff a chance to know what to do if the winner isn't in the room/on Habbo and ways to go about that. I think some might not do competitions because they might not know how to run them.

Finally, I like entering Saturday Night Quiz and only do because of General Management joining in before me (so if this was to change it's fine, don't want to ruin it). I'd be for staff entering too, but I understand it could be on borderline if the host changes with short notice.

Overall, though, events - being sorted, others I see where you're coming from/agree.

[Inseriousity.]

Glad you bumped this thread, can we have some clarification as to who is working on the achievements system/action plan discussed in this thread? I asked Sam and she didn't seem to know.

As for AGM community not participating, yes I agree, as you go up the ranks there are some privileges you have to give up in return for others. When you get to AGM then you run the events you don't win them.

[Lewis]

host did not have stickies in room and wasn't unable to explain prizes. it's 1 example of a common practise. not posting about my specific treatment, posting to get some answers on the current guidelines of event rooms

what is required in each event room and how is it checked up on.

Required Stickies:
How to play
Reputation explanation
Token explanation

Any other stickies have never been required, as far as I'm aware. And of course, you must have an open VIP area or a furniture teleport to get there.

I come to events regularly to make sure the correct stickies are there and everything's going well, but I haven't managed to be online much for the past week.

[Kyle]

Required Stickies:
How to play
Reputation explanation
Token explanation

Any other stickies have never been required, as far as I'm aware. And of course, you must have an open VIP area or a furniture teleport to get there.

I come to events regularly to make sure the correct stickies are there and everything's going well, but I haven't managed to be online much for the past week.
you have senior events organisers for a reason ;) at least dj department is making use of their new batch of child labourers. what is process of kicking users from events? seems to be host's discretion atm, reminds me of hxss a few years back when staff would rage kick users they couldn't deal with properly. proper warning system is needed.

agree with inseriousity which is 1 of main reasons i bumped thread. lots of discussion but no clarification. almost 200 posts in here now but if youre a member of management an hour out of your time to (re)read them is not bad if it's going to benefit the site(s).

[Samantha]

Required Stickies:
How to play
Reputation explanation
Token explanation

Any other stickies have never been required, as far as I'm aware. And of course, you must have an open VIP area or a furniture teleport to get there.

I come to events regularly to make sure the correct stickies are there and everything's going well, but I haven't managed to be online much for the past week.

The VIP area was also closed in this event.

[Lewis]

you have senior events organisers for a reason ;) at least dj department is making use of their new batch of child labourers. what is process of kicking users from events? seems to be host's discretion atm, reminds me of hxss a few years back when staff would rage kick users they couldn't deal with properly. proper warning system is needed.

agree with inseriousity which is 1 of main reasons i bumped thread. lots of discussion but no clarification. almost 200 posts in here now but if youre a member of management an hour out of your time to (re)read them is not bad if it's going to benefit the site(s).

We do have a warning system in place but it seems some staff are not sticking by it. I'm going to remind staff of these specific things shortly. :)



The VIP area was also closed in this event.
Ah, thanks for the information :).

[Kyle]

The VIP area was also closed in this event.
yes there was a walk-in vip part and then a habboxvip-codeword part. lmao what a mess!

[Chug!]

yes there was a walk-in vip part and then a habboxvip-codeword part. lmao what a mess!

whats the issue? there was an open part for people to sit.. that's whats required. I did that. I see no problem. Mk,

[Lewis]

whats the issue? there was an open part for people to sit.. that's whats required. I did that. I see no problem. @Mk, (http://www.habboxforum.com/member.php?u=70869)

Have a look at my thread in the events forum :).

[Chris]

Glad you bumped this thread, can we have some clarification as to who is working on the achievements system/action plan discussed in this thread? I asked Sam and she didn't seem to know.

As for AGM community not participating, yes I agree, as you go up the ranks there are some privileges you have to give up in return for others. When you get to AGM then you run the events you don't win them.

Thats not currently being worked on. I will speak to Matt and Phil about getting started on it.

[Inseriousity.]

The achievements system is a general management thing.
The action plan is a general management thing.

Not sure why Phil needs to get started on it then but at least you had the decency to reply.

[Chris]

The achievements system is a general management thing.
The action plan is a general management thing.

Not sure why Phil needs to get started on it then but at least you had the decency to reply.

I would like to include Phil in the planning as it is also a forum thing. He will be involved when it comes to setting up the system.

[Inseriousity.]

True but it's just an admin job. It will still require the whole of Habbox so it still needs to be a project by general management.

[Chris]

True but it's just an admin job. It will still require the whole of Habbox so it still needs to be a project by general management.

Yeah and it will be. I'm looking into a system as we speak, hopefully it's capable of what we want.

[FlyingJesus]

So much over-delegation and fussing about who might be left out of such simple procedures, takes Habbox forever to implement anything even when they have all the information and know-how because they insist on waiting until every useless soul has signed off on it

[Inseriousity.]

You're still fussing about with a system. Get the tasks sorted out first because you could easily just have a sticked thread somewhere, give it a url habbox.com/achievements, remove either what's new/activity stream from the top (they're the same thing?) and replace it with Achievements with a link to the thread if you really had to. You could have a PM system in place to organise, you could have threads in management forums but you won't know how it'll work exactly until you know what the tasks are actually going to be.

[Chris]

You're still fussing about with a system. Get the tasks sorted out first because you could easily just have a sticked thread somewhere, give it a url habbox.com/achievements, remove either what's new/activity stream from the top (they're the same thing?) and replace it with Achievements with a link to the thread if you really had to. You could have a PM system in place to organise, you could have threads in management forums but you won't know how it'll work exactly until you know what the tasks are actually going to be.

System > Tasks. I've said it time and time again. It would be a wasted effort if we don't have a system in place first.

[Inseriousity.]

You could do it that way true but I've already just gave an example of a system you can put into place with no fancy tricks or plugins so it seems to just be stalling the y'know actual work in favour of a job that's arbitrary.

[Chris]

You could do it that way true but I've already just gave an example of a system you can put into place with no fancy tricks or plugins so it seems to just be stalling the y'know actual work in favour of a job that's arbitrary.

That will be the last resort as I mentioned in this thread previously.

[Inseriousity.]

So now that we have established it wouldn't be a wasted effort as there is the most basic of systems available to use, are you going to get on with the tasks? I'm not trying to be harsh on you, in fact, if you're taking it on, you should be applauded as it doesn't officially fall under your "area."

[Chris]

So now that we have established it wouldn't be a wasted effort as there is the most basic of systems available to use, are you going to get on with the tasks? I'm not trying to be harsh on you, in fact, if you're taking it on, you should be applauded as it doesn't officially fall under your "area."

Nope, I'm going to wait for this plugin to be installed and go from there.

[Inseriousity.]

Ah well if you've found one at least I won't hear in a month's time when it gets brought up again that there was no system available for it so it'd be a "wasted effort" to try. :D

[Phil]

Glad you bumped this thread, can we have some clarification as to who is working on the achievements system/action plan discussed in this thread? I asked Sam and she didn't seem to know.

As for AGM community not participating, yes I agree, as you go up the ranks there are some privileges you have to give up in return for others. When you get to AGM then you run the events you don't win them.


The achievements system is a general management thing.
The action plan is a general management thing.

Not sure why Phil needs to get started on it then but at least you had the decency to reply.

HEY MIKE! Yeah this is something I'm probably going to have a quite a large amount of involvement in and I don't mind that at all. It's an idea I'm really fond of so I'm going to be pushing for it and getting as involved as I can so I can make sure it gets out. However, I can quite comfortably say that I am not going to be looking into this until the end of this month because of the forum events but I can confirm that it is on my to do list! :)

If anyone needs to ask me anything specific about anything, just quote or mention me in case I miss something. I'll be happy to address any concerns or questions :)

[e5]

Yeah, definitely. If you compare non-habbo sections on here and other sites than Habbox is behind on number of threads/posts/active users but there is not one fansite that exists that has the Habbo section that Habbox has. It is something you need to try and expand, there are thousands of people who love discussing Habbo. My concern (if I was you) would be that people who like discussing Habbo are going to start doing it on group forums so the time to act is now. You need a way to pull Habbo users to Habbox - because when they are here they will see it's the best place to find/discuss new updates/staff/events.

I have a strong feeling the habbo group forums will be dead as to be fair so I'm not worried about that in the slightest!

[Inseriousity.]

HEY MIKE! Yeah this is something I'm probably going to have a quite a large amount of involvement in and I don't mind that at all. It's an idea I'm really fond of so I'm going to be pushing for it and getting as involved as I can so I can make sure it gets out. However, I can quite comfortably say that I am not going to be looking into this until the end of this month because of the forum events but I can confirm that it is on my to do list! :)

If anyone needs to ask me anything specific about anything, just quote or mention me in case I miss something. I'll be happy to address any concerns or questions :)

Well that's good but it's an idea that needs all department managers to get involved so it really shouldn't matter about your forum event as it's a general management thing. I really hope they haven't delegated it downwards to someone who hasn't got the authority to push managers into contributing.

[Phil]

Well that's good but it's an idea that needs all department managers to get involved so it really shouldn't matter about your forum event as it's a general management thing. I really hope they haven't delegated it downwards to someone who hasn't got the authority to push managers into contributing.

No delegation has been pushed to anyone yet (as far as I know) and when it does get started on, I know I won't be taking the charge on it or pushing other managers into contributing but as Forum Manager I'm going to be the one uploading plugins, editing the page with the tasks/achievement on it etc. as well as coming up with tasks that will correspond with the Forum Department.

[Inseriousity.]

Ah good so in the meantime the other departments can get involved. Sorry, it sounded from your post that you'd been delegated to organise it so was just checking. :)

[Phil]

Ah good so in the meantime the other departments can get involved. Sorry, it sounded from your post that you'd been delegated to organise it so was just checking. :)

I would imagine so. If Chris has found a way for it to work I'm sure managers could start thinking about their tasks. I know I already have a few in mind for the forum Department. I haven't been delegated to organising it, at least as far as I know :P

[Chris]

Nothing is being pushed to anyone. I'm waiting for the plugin to be installed on a test forum so we can see what it's about.

[Chris]

Just an update on the achievements system: I've tried 2 plugins so far and have found one that does seem to work and integrate with the forum fairly well. I've only done some basic testing on it so far but I'll be testing it some more later today.

[Inseriousity.]

That's good news :)
lol here you go @Kyle (http://www.habboxforum.com/member.php?u=30795); just for you

how about this action plan too ;)

[Empired]

That's good news :)
lol here you go @Kyle (http://www.habboxforum.com/member.php?u=30795); just for you

how about this action plan too ;)
Just a quick question, are we talking one big action plan for the whole of Habbox, or one big action plan which is split up into lots of smaller action plans (one for each department)?

[Inseriousity.]

whole of habbox. tbh it was more to see what ideas general management were working on rather than each individual department. It's taken so long because I'm not convinced they actually have any (although they can now add 'achievements system' to the list) so it's a chance for them to prove me wrong :).