FRISC0
08-09-2005, 05:36 PM
I sent about 10 emails which GlitterKat has decided to just reply to all of my emails saying this:
Hi Habbo,
We're sorry about the delay getting back to you about your issue. This email
sets out to give you some of the advice and information you may need. Please
scroll down to the part relevant to you. If this email does not help you, please
reply to us and we will be happy to help you.
Please make sure you have read through our detailed FAQ?s (Frequently asked
questions) before you reply to this email ? the FAQ?s could answer you much
quicker! :) You can find the Habbo FAQ?s here -
http://www.habbohotel.co.uk/habbo/en/help/faq/
------------------------------------------------
HABBO CLUB
------------------------------------------------
**How do I join Habbo Club?**
Joining couldn?t be simpler, once you have logged into Habbo stay on the Hotel
View and click on the Habbo Club logo. A pop up window will appear and if you
have 25 credits in your purse you can click ok and buy.
**How much does Habbo Club cost?**
It only costs 25 Credits a month to be a member of Habbo Club.
**How do I know how many days I have left in my Habbo Club membership?**
Go to Hotel View and look next to the Habbo Club icon - the number of days you
have left is shown there. But don't worry - we might send you a reminder
console/email before it runs out. But just in case, keep an eye out!
**Can I buy my friend Habbo Club membership as a present?**
Sorry, but not at the moment.
**I want to leave Habbo Club, can I get my Credits back?**
Membership is paid on a monthly basis, so we cannot give a refund on days you
don't want.
**Why have I not yet received my HC gift?**
Have you recently extended your membership? Or bought a block all at once? Just
because you have done these things does not mean you will get your gifts
straight away.
Your gifts will come once a month every month. The day you start you get one
gift, then after 31 days another, then after another 31 days another, and so on.
You will need to remember when you first joined and work it out from there. If
you extend your membership 15 days before it runs out, you won't get your new
gift straight away - you'll have to wait for those 15 days to be up first. Don't
expect to get a gift immediately, just because you extend your HC membership.
Habbo Club gifts can arrive at any time during the month, if you kno for certain
your Habbo club gift has not arrived in a full month, please reply to this
email.
To find out more about Habbo club, please visit -
http://www.habbohotel.co.uk/habbo/en/community/habboclub/
------------------------------------------------
RARE FURNITURE RELEASES
------------------------------------------------
**When is the next rare furniture release? When can I buy a rare from the
catalogue?**
Here at Habbo hotel, we like to keep our rare rare furniture release dates top
secret. **taps nose** To find out when the next rare comes out, you?ll just have
to be patient and keep your eyes open. You can often find hints about rare
furniture releases in the Habbo hotel newsletter -
http://www.habbohotel.co.uk/habbo/en/community/ and no, we have no clue what the
next rare furniture is going to be and even if we did, we?re not allowed to tell
you. **hums innocently**
------------------------------------------------
HELP! I?VE BEEN SCAMMED!
------------------------------------------------
We are very sorry to hear about this. ? In future, the best thing to do is use
the Call for Help so that a Hobba or Moderator can come and take action straight
away. Even if a moderator or Hobba does not come to your room, they can still
catch the scammer with their nifty set of Superman tools.
If you did call for help at the time of the scam and think we may be able to
catch the scammer, please reply. However, if you did not call for help at that
time, we will not be able to help you due to lack of evidence. Sorry! :(
Unfortunately, we are not able to return any stolen credits or items of
furniture if you have been scammed. To find out why, please read the Habbo terms
and conditions - http://www.habbohotel.co.uk/habbo/en/help/safety/terms
Please make sure you check our newsie each week for safety tips and scam
prevention advice - http://www.habbohotel.co.uk/habbo/en/community
You can also find out more about avoiding scams by reading our detailed safety
pages - http://www.habbohotel.co.uk/habbo/en/help/scam
------------------------------------------------
HOW DO I RESET MY HABBO PASSWORD?
------------------------------------------------
If you have forgotten the password to your Habbo account you can quickly and
easily have a new one sent to your e mail address by using the Habbo Help Tool.
Simply go to this link http://www.habbohotel.co.uk/habbo/en/help/contact/ and
select ?Habbo Help Tool?. Choose the option ?Habbo? and then put your Habbo name
and e mail address into the Help Tool and click next. From the drop down menu of
potential problems select ?I?ve forgotten my password? and click next. Now
simply follow the on screen Help and put the Date of Birth that you used to
register into the Help Tool. If all the information you gave was correct, a new
password will be sent to your e mail address.
If you have forgotten some of the details required to have a new password sent
to you or are not receiving the e mail containing your new password (in your
inbox or junk mail folders) then please reply to this e mail with details of how
you paid for Habbo Credits. This will allow us to look into the problem for you.
------------------------------------------------
HOW DO I BUY HABBO CREDITS?
------------------------------------------------
Habbo Credits are used for decorating your very own Guest Room with furniture
and also for gaining access to Habbo Hotel games like Wobble Squabble and
special features like Habbo Club and pets. Habbo Credits only cost 10p each and
can be purchased in a number of safe and simple methods such as SMS, Home Phone,
Splash Plastic (pre pay card), Credit Card and Cheque. You can find information
on the various payment methods available to you by clicking the following link:
http://www.habbohotel.co.uk/habbo/en/help/contact/
****WARNING: You MUST ALWAYS ask for permission from the bill payer BEFORE
buying credits. CREDITS ARE NOT FREE.*****
------------------------------------------------
WHY AM I BANNED?
------------------------------------------------
If you believe you are banned from Habbo you need to go back to the Habbo Help
Tool and select ?I think I?m banned?. Your query regarding the ban will then go
to the correct place and will be looked into. Please also use this option if you
have been Safety Banned.
If this email does not answer your question and you can?t find an answer in our
FAQ?s (frequently asked questions), please reply.
Thank you,
--
Glitterkat
Player Support
Habbo Hotel UK
http://www.habbohotel.co.uk
Every Email says that? what ever happened to AWSERING Emails properly :'(
Hi Habbo,
We're sorry about the delay getting back to you about your issue. This email
sets out to give you some of the advice and information you may need. Please
scroll down to the part relevant to you. If this email does not help you, please
reply to us and we will be happy to help you.
Please make sure you have read through our detailed FAQ?s (Frequently asked
questions) before you reply to this email ? the FAQ?s could answer you much
quicker! :) You can find the Habbo FAQ?s here -
http://www.habbohotel.co.uk/habbo/en/help/faq/
------------------------------------------------
HABBO CLUB
------------------------------------------------
**How do I join Habbo Club?**
Joining couldn?t be simpler, once you have logged into Habbo stay on the Hotel
View and click on the Habbo Club logo. A pop up window will appear and if you
have 25 credits in your purse you can click ok and buy.
**How much does Habbo Club cost?**
It only costs 25 Credits a month to be a member of Habbo Club.
**How do I know how many days I have left in my Habbo Club membership?**
Go to Hotel View and look next to the Habbo Club icon - the number of days you
have left is shown there. But don't worry - we might send you a reminder
console/email before it runs out. But just in case, keep an eye out!
**Can I buy my friend Habbo Club membership as a present?**
Sorry, but not at the moment.
**I want to leave Habbo Club, can I get my Credits back?**
Membership is paid on a monthly basis, so we cannot give a refund on days you
don't want.
**Why have I not yet received my HC gift?**
Have you recently extended your membership? Or bought a block all at once? Just
because you have done these things does not mean you will get your gifts
straight away.
Your gifts will come once a month every month. The day you start you get one
gift, then after 31 days another, then after another 31 days another, and so on.
You will need to remember when you first joined and work it out from there. If
you extend your membership 15 days before it runs out, you won't get your new
gift straight away - you'll have to wait for those 15 days to be up first. Don't
expect to get a gift immediately, just because you extend your HC membership.
Habbo Club gifts can arrive at any time during the month, if you kno for certain
your Habbo club gift has not arrived in a full month, please reply to this
email.
To find out more about Habbo club, please visit -
http://www.habbohotel.co.uk/habbo/en/community/habboclub/
------------------------------------------------
RARE FURNITURE RELEASES
------------------------------------------------
**When is the next rare furniture release? When can I buy a rare from the
catalogue?**
Here at Habbo hotel, we like to keep our rare rare furniture release dates top
secret. **taps nose** To find out when the next rare comes out, you?ll just have
to be patient and keep your eyes open. You can often find hints about rare
furniture releases in the Habbo hotel newsletter -
http://www.habbohotel.co.uk/habbo/en/community/ and no, we have no clue what the
next rare furniture is going to be and even if we did, we?re not allowed to tell
you. **hums innocently**
------------------------------------------------
HELP! I?VE BEEN SCAMMED!
------------------------------------------------
We are very sorry to hear about this. ? In future, the best thing to do is use
the Call for Help so that a Hobba or Moderator can come and take action straight
away. Even if a moderator or Hobba does not come to your room, they can still
catch the scammer with their nifty set of Superman tools.
If you did call for help at the time of the scam and think we may be able to
catch the scammer, please reply. However, if you did not call for help at that
time, we will not be able to help you due to lack of evidence. Sorry! :(
Unfortunately, we are not able to return any stolen credits or items of
furniture if you have been scammed. To find out why, please read the Habbo terms
and conditions - http://www.habbohotel.co.uk/habbo/en/help/safety/terms
Please make sure you check our newsie each week for safety tips and scam
prevention advice - http://www.habbohotel.co.uk/habbo/en/community
You can also find out more about avoiding scams by reading our detailed safety
pages - http://www.habbohotel.co.uk/habbo/en/help/scam
------------------------------------------------
HOW DO I RESET MY HABBO PASSWORD?
------------------------------------------------
If you have forgotten the password to your Habbo account you can quickly and
easily have a new one sent to your e mail address by using the Habbo Help Tool.
Simply go to this link http://www.habbohotel.co.uk/habbo/en/help/contact/ and
select ?Habbo Help Tool?. Choose the option ?Habbo? and then put your Habbo name
and e mail address into the Help Tool and click next. From the drop down menu of
potential problems select ?I?ve forgotten my password? and click next. Now
simply follow the on screen Help and put the Date of Birth that you used to
register into the Help Tool. If all the information you gave was correct, a new
password will be sent to your e mail address.
If you have forgotten some of the details required to have a new password sent
to you or are not receiving the e mail containing your new password (in your
inbox or junk mail folders) then please reply to this e mail with details of how
you paid for Habbo Credits. This will allow us to look into the problem for you.
------------------------------------------------
HOW DO I BUY HABBO CREDITS?
------------------------------------------------
Habbo Credits are used for decorating your very own Guest Room with furniture
and also for gaining access to Habbo Hotel games like Wobble Squabble and
special features like Habbo Club and pets. Habbo Credits only cost 10p each and
can be purchased in a number of safe and simple methods such as SMS, Home Phone,
Splash Plastic (pre pay card), Credit Card and Cheque. You can find information
on the various payment methods available to you by clicking the following link:
http://www.habbohotel.co.uk/habbo/en/help/contact/
****WARNING: You MUST ALWAYS ask for permission from the bill payer BEFORE
buying credits. CREDITS ARE NOT FREE.*****
------------------------------------------------
WHY AM I BANNED?
------------------------------------------------
If you believe you are banned from Habbo you need to go back to the Habbo Help
Tool and select ?I think I?m banned?. Your query regarding the ban will then go
to the correct place and will be looked into. Please also use this option if you
have been Safety Banned.
If this email does not answer your question and you can?t find an answer in our
FAQ?s (frequently asked questions), please reply.
Thank you,
--
Glitterkat
Player Support
Habbo Hotel UK
http://www.habbohotel.co.uk
Every Email says that? what ever happened to AWSERING Emails properly :'(